Performance management process hr
description
Transcript of Performance management process hr
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Performance Management Process & Characteristics of Performance Management
Ali Rasheed (Ma23)
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Contents
• Introduction• Definition of performance management• What is a “Performance management
process”• Performance management resources.• Performance Management responsibilities.• Characteristics of performance management.• Conclusion.
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Introduction
• While employer needs the maximum productivity from the workers. Employees always want to know.
• How they are doing? • Are things going great? • Any positive feed back? • Are they encouraging us to do better?• Is there room for improvement? • Employee need a Constructive advice
which will enable him as a roadmap to correct his performance.
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Definition of Performance Management
• According to Armstrong and Baron (1998), Performance Management is a strategic and an integrated approach to delivering successful results in organizations
• By improving the performance and developing the capabilities of teams and individuals.
• It is an on-going, partnership between supervisors and employees, working together to accomplish the goals.
• The term “performance management” gained its popularity in early 1980’s. Due to the high achievement and the importance of the total quality management programs.
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Performance management process
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What to be Assess In the PM process?
• Skills• Abilities• Needs• Traits of the employee
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Methods used in PM
• Essay• Ranking• Paired comparisons• Rating through check list.• BARS(Behaviorally Anchored
Rating scale)
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Performance Management tools and resources
• Performance Management Toolkit• Training• Consultation• Performance Rating Scale• Performance Management Forms
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Responsibilities
• Responsibility towards supervisors and managers:• To monitor the performance of during the rating period.• To collect “Every” possible, feedback from customers, team
members, coworkers, suppliers, concerning the employee performance;
• To prepare the record of rating• To meet with employees to discuss the rating and employee
development needs.• Recognizing employees who demonstrate high-quality
performance.
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Responsibilities towards employees• Participating in all the discussion of their
performance. • Assuring that they have clear understanding of
supervisors expectation. • To seek the performance feedback from the
supervisors and customers.• To take action for the things that has been identified.
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Characteristics of Performance management
• Congruent with organizations strategy.• Sensible• Meaningful• Identify efficient and inefficient performance.• Openness• Specific• Realistic
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Conclusion
• PM process can be regarded as a system of managing employee performance and driving the individuals towards desired performance results
• It’s about creating a harmonious alignment between individual and organizational objectives for accomplishment of excellence in performance.
• The success of employees depends on a clear performance management process, which recognizes the accomplishments and supports the professional development..
• This is the concept of using humans as a “ resource” to the success of the organization.
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Thank you
Referenceshttp://www.fau.edu/hr/EmpRelations/Perf_Mng_0807.php#mnghttp://www.gov.ns.ca/psc/hrCentre/resources/ode/performanceManagement/http://www.jakoba.com/learn.htmhttp://www.whatmakesagoodleader.com/Performancehttp://www.bersin.com/lexicon/Details.aspx?id=14474
Books.Armstrong HRM practice.Armstrong's Handbook of Performance Management.