PENERAPAN KNOWLEDGE BASE MANAGEMENT PADA … · 2017-03-08 · PENERAPAN KNOWLEDGE BASE MANAGEMENT...

PENERAPAN KNOWLEDGE BASE MANAGEMENT PADA DEPARTEMEN OAS

DI PT AERO SYSTEM INDONESIA

Laporan Tugas Akhir

Diajukan Untuk Melengkapi Salah Satu Syarat

Memperoleh Gelar Sarjana Komputer

Oleh :

Ricko Gustiawan

41811120153

Program Studi Sistem Informasi

Fakultas Ilmu Komputer

Universitas Mercu Buana Jakarta

2016

http://digilib.mercubuana.ac.id/

i

LEMBAR PERNYATAAN


ii

LEMBAR PERSETUJUAN


iii

LEMBAR PENGESAHAN


iv

KATA PENGANTAR

Puji Syukur kehadirat Allah SWT, karena dengan rahmat dan karunia-Nyalah sehingga

penyusunan Tugas Akhir ini dapat diselesaikan dengan tepat waktu. Laporan tugas akhir ini dalam

rangka memenuhi persyaratan dalam menyelesaikan jenjang studi Strata 1 di Fakultas Ilmu Komputer

Universitas Mercu Buana.

Tugas Akhir ini mengenai perlunya sebuah Knowledge Management (library) pada

department OAS – PT Aero System Indonesia. Dalam pengerjaannya banyak yang bisa penulis

jadikan pelajaran untuk bekal yang berguna di masa yang akan datang. Penyusunan Tugas Akhir ini

tidak lepas dari bantuan dan dukungan dari berbagai pihak. Pada kesempatan ini ucapan hormat dan

terima kasih penulis sampaikan kepada:

1. Ibu Ratna Mutu Manikam, S.Kom, M.T, selaku pembimbing tugas akhir yang telah

memberikan masukan dan nasehat dalam penyusunan laporan tugas akhir ini.

2. Ayah dan Ibu yang selalu mnyertai doa dan curahan cintanya kepada penulis.

3. Ibu Nur Ani, S.T, MMSI, selaku kaprodi Sistem Informasi.

4. Bapak Reza Manurung, selaku perwakilan PT Aero System Indonesia yang telah banyak

memberikan ilmu dan masukan kepada penulis.

5. Bapak dan Ibu Dosen Universitas Mercu Buana yang telah berjasa memberikan ilmunya

kepada penulis selama ini.

6. Semua pihak yang telah membantu dan tidak dapat penulis sebutkan satu persatu.

Penulis menyadari hasil laporan Tugas Akhir ini masih memiliki banyak kekurangan dan

masih jauh dari kata sempurna, oleh karena itu kritik dan saran yang bersifat membangun pagi penulis

sangatlah diharapkan untuk memperbaiki karya ilmiah selanjutnya. Semoga laporan ini dapat

bermanfaat bagi penulis pada khususnya pembaca pada umumnya.

Jakarta, November 2016

Ricko Gustiawan


vii

DAFTAR ISI

LEMBAR PERNYATAAN ................................................................................................................ i

LEMBAR PERSETUJUAN .............................................................................................................. ii

LEMBAR PENGESAHAN ............................................................................................................. iii

KATA PENGANTAR ...................................................................................................................... iv

ABSTRAKSI ..................................................................................................................................... v

ABSTRACT ...................................................................................................................................... vi

DAFTAR ISI .................................................................................................................................... vii

DAFTAR GAMBAR ........................................................................................................................ xi

DAFTAR TABEL ........................................................................................................................... xiv

BAB I PENDAHULUAN .................................................................................................................. 1

1.1 Latar Belakang ..................................................................................................................... 1

1.2 Rumusan Masalah ................................................................................................................ 1

1.3 Batasan Masalah .................................................................................................................. 2

1.4 Tujuan dan Manfaat Penulisan ............................................................................................. 2

1.5 Metode Penelitian ................................................................................................................ 2

1.6 Metodologi Pengembangan Sistem ...................................................................................... 3

1.7 Sistematika Penulisan .......................................................................................................... 4

BAB II LANDASAN TEORI ............................................................................................................ 5

2.1 Definisi Dasar Sistem........................................................................................................... 5

2.2 Definisi Dasar Sistem Informasi .......................................................................................... 5

2.3 Konsep Dasar Berorientasi Obyek ....................................................................................... 6

2.4 Analisa dan Perancangan Berorientasi Obyek ..................................................................... 6

2.4.1 Use Case Diagram ......................................................................................................... 7

2.4.2 Activity Diagram........................................................................................................... 8

2.4.3 Class Diagram ............................................................................................................. 11

2.4.4 Sequence Diagram ...................................................................................................... 13


viii

2.5 Pengertian Basis Data dan DBMS ..................................................................................... 15

2.6 Perangkat Lunak Pendukung ............................................................................................. 15

2.6.1 Layanan Berbasis Web ................................................................................................ 15

2.6.2 Bahasa Pemrograman PHP ......................................................................................... 15

2.6.3 Adobe Dreamweaver ................................................................................................... 17

2.6.4 Database MySQL ........................................................................................................ 17

2.6.5 XAMPP ....................................................................................................................... 17

2.7 Metode Pengujian .............................................................................................................. 17

2.7.1 Black Box Testing ....................................................................................................... 18

2.8 Konsep Model Software..................................................................................................... 18

2.9 Konsep Knowledge Management System ......................................................................... 19

BAB III ANALISA DAN RANCANGAN SISTEM ...................................................................... 22

3.1 Kajian Organisasi ............................................................................................................... 22

3.1.1 Profil PT Aero System Indonesia ................................................................................ 22

3.1.2 Sejarah PT. Aero System Indonesia ............................................................................ 22

3.1.3 Struktur Organisasi PT. Aero System Indonesia ......................................................... 23

3.2 Analisa Proses Bisnis Berjalan .......................................................................................... 24

3.2.1 Use Case Diagram Berjalan ........................................................................................ 25

3.3 Analisa Proses Bisnis Usulan ............................................................................................. 26

3.3.1 Use Case Diagram Usulan .......................................................................................... 27

3.3 Rancangan Activity Diagram ............................................................................................. 31

3.3.1 Activity Diagram Proses Upload Dokumentasi .......................................................... 31

3.3.2 Activity Diagram Proses Persetujuan General Manager ............................................. 32

3.3.3 Activity Diagram Proses Persetujuan Service Management ....................................... 33

3.4 Rancangan Sequence Diagram........................................................................................... 34

3.4.1 Sequence Diagram Data Karyawan ............................................................................ 34

3.4.2 Sequence Diagram Data Department .......................................................................... 34

3.4.3 Sequence Diagram Proses Upload Dokumentasi ........................................................ 35


ix

3.4.4 Sequence Diagram Proses Persetujuan General Manager........................................... 35

3.4.5 Sequence Diagram Proses Persetujuan Service Management..................................... 37

3.5 Rancangan Class Diagram ................................................................................................. 38

3.6 Rancangan Basis Data ........................................................................................................ 38

3.6.1 Rancangan Basis Data ................................................................................................. 38

3.7 Rancangan Dialog Layar .................................................................................................... 41

3.7.1 Struktur Tampilan ....................................................................................................... 41

3.7.2 Rancangan Layar......................................................................................................... 42

3.8 Rancangan Arsitektur Diagram .......................................................................................... 46

BAB IV IMPLEMENTASI DAN PENGUJIAN SISTEM .............................................................. 47

4.1 Implementasi Sistem .............................................................................................................. 47

4.1.1 Kebutuhan Hardware dan Software untuk Pengujian ..................................................... 47

4.1.2 Kebutuhan Hardware dan Software minimum untuk Server. ......................................... 47

4.2 Implementasi Basis Data ........................................................................................................ 48

4.2.1 Tabel Dokumen ............................................................................................................... 48

4.2.2 Tabel Approval ............................................................................................................... 49

4.2.3 Tabel Status Approval ..................................................................................................... 50

4.2.4 Tabel Karyawan .............................................................................................................. 50

4.2.5 Tabel Kategori ................................................................................................................ 51

4.2.5 Tabel Departemen ........................................................................................................... 51

4.3 Tampilan Aplikasi .................................................................................................................. 52

4.3.1 Halaman Login ................................................................................................................ 52

4.3.3 Halaman Utama............................................................................................................... 53

4.3.4 Halaman Master Data Karyawan .................................................................................... 54

4.3.5 Halaman Master Data Kategori ....................................................................................... 56

4.3.6 Halaman Master Data Departemen ................................................................................. 59

4.3.7 Halaman Transaksi Upload Dokumentasi ....................................................................... 61

4.3.8 Halaman Transaksi Approval .......................................................................................... 63


x

4.3.9 Halaman Laporan Dokumentasi ...................................................................................... 66

4.3.10 Halaman Laporan History Approval (belom) ............................................................... 67

4.4 Pengujian Sistem .................................................................................................................... 68

4.4.1 Pengujian Halaman Login ............................................................................................... 68

4.4.2 Pengujian Halaman Master Data Karyawan ................................................................... 69

4.4.3 Pengujian Halaman Master Data Departemen ................................................................ 69

4.4.4 Pengujian Halaman Master Data Kategori ...................................................................... 70

4.4.5 Pengujian Halaman Transaksi Upload Dokumentasi ...................................................... 70

4.4.6 Pengujian Halaman Transaksi Approval ......................................................................... 71

4.5 Analisa Hasil Pengujian ......................................................................................................... 71

BAB V KESIMPULAN ................................................................................................................... 72

5.1 Kesimpulan ............................................................................................................................ 72

5.2 Saran ...................................................................................................................................... 72

DAFTAR PUSTAKA ...................................................................................................................... 73

LAMPIRAN 1 – SURAT KETERANGAN RISET ........................................................................ 74

LAMPIRAN 2 – HASIL WAWANCARA ...................................................................................... 75

LAMPIRAN 3 – KARTU ASISTENSI ........................................................................................... 75

LAMPIRAN 4 – KODE PROGRAM .............................................................................................. 77


xi

DAFTAR GAMBAR

Gambar 2. 1 Use Case Diagram ........................................................................................................... 7

Gambar 2. 2 Activity Diagram............................................................................................................. 9

Gambar 2. 3 Class Diagram ............................................................................................................... 11

Gambar 2. 4 Sequence Diagram ........................................................................................................ 13

Gambar 2. 5 Waterfall Model by Somervile (2011) ......................................................................... 19

Gambar 2. 6 Komponen Knowledge Management .......................................................................... 21

Gambar 3. 1 Logo PT ASYST............................................................................................................ 22

Gambar 3. 2 Struktur Organisasi PT ASYST .................................................................................. 23

Gambar 3. 3 Rich Picture Proses Bisnis Berjalan ............................................................................ 25

Gambar 3. 4 Use Case Diagram Sistem Berjalan............................................................................. 25

Gambar 3. 5 Rich Picture Proses Bisnis Usulan .............................................................................. 26

Gambar 3. 6 Use Case Diagram Sistem Usulan ............................................................................... 27

Gambar 3. 7 Activity Diagram Proses Upload Dokumentasi ......................................................... 31

Gambar 3. 8 Activity Diagram Proses Approval GM ..................................................................... 32

Gambar 3. 9 Activity Diagram Proses Approval oleh SM .............................................................. 33

Gambar 3. 10 Sequence Diagram Data Karyawan .......................................................................... 34

Gambar 3. 11 Sequence Diagram Data Department ....................................................................... 35

Gambar 3. 12 Sequence Diagram Proses Upload Dokumentasi ..................................................... 35

Gambar 3. 13 Sequence Diagram Proses Approval GM ................................................................. 36

Gambar 3. 14 Sequence Diagram Approval SM .............................................................................. 37

Gambar 3. 15 Class Diagram ............................................................................................................. 38

Gambar 3. 16 Struktur Tampilan ..................................................................................................... 41

Gambar 3. 17 Form Login .................................................................................................................. 42

Gambar 3. 18 Form Main Page ......................................................................................................... 42

Gambar 3. 19 Form Input Dokumen ................................................................................................ 43

Gambar 3. 20 Form Search Dokumen .............................................................................................. 43


xii

Gambar 3. 21 Form Data Karyawan ................................................................................................ 44

Gambar 3. 22 Form Data Department .............................................................................................. 44

Gambar 3. 23 Form Data Kategori ................................................................................................... 45

Gambar 3. 24 Form Approval ........................................................................................................... 45

Gambar 3. 25 Form Laporan ............................................................................................................. 46

Gambar 3. 26 Rancangan Arsitektur ................................................................................................ 46

Gambar 4. 1 Tabel Dokumen ............................................................................................................. 48

Gambar 4. 2 Tabel Approval ............................................................................................................. 49

Gambar 4. 3 Tabel Status Approval.................................................................................................. 50

Gambar 4. 4 Tabel Karyawan ........................................................................................................... 50

Gambar 4. 5 Tabel Kategori .............................................................................................................. 51

Gambar 4. 6 Tabel Departemen ........................................................................................................ 51

Gambar 4. 7 Halaman Login ............................................................................................................. 52

Gambar 4. 8 Halaman Utama ............................................................................................................ 53

Gambar 4. 9 Halaman View Data Karyawan ................................................................................... 54

Gambar 4. 10 Halaman Tambah Data Karyawan ........................................................................... 55

Gambar 4. 11 Halaman Edit Data Karyawan .................................................................................. 56

Gambar 4. 12 Halaman View Data Kategori ................................................................................... 57

Gambar 4. 13 Halaman Tambah Data Kategori .............................................................................. 58

Gambar 4. 14 Halaman Edit Data Kategori ..................................................................................... 58

Gambar 4. 15 Halaman View Data Departemen.............................................................................. 59

Gambar 4. 16 Halaman Tambah data Departemen ........................................................................ 60

Gambar 4. 17 Halaman Edit Data Departemen ............................................................................... 61

Gambar 4. 18 Halaman List Dokumen ............................................................................................. 62

Gambar 4. 19 Halaman Dokumentasi Baru ..................................................................................... 63

Gambar 4. 20 Halaman List Dokumen yang Perlu disetujui .......................................................... 64

Gambar 4. 21 Halaman Form Approval ........................................................................................... 65

Gambar 4. 22 Halaman Laporan Dokumentasi ............................................................................... 66


xiii

Gambar 4. 23 Halaman Laporan History Approval........................................................................ 67


xiv

DAFTAR TABEL

Tabel 2. 1 Deskripsi Use Case .............................................................................................................. 8

Tabel 2. 2 Deskripsi Activity Diagram .............................................................................................. 10

Tabel 2. 3 Deskripsi Class Diagram .................................................................................................. 12

Tabel 2. 4 Deskripsi Sequence Diagram ............................................................................................ 14

Tabel 3. 1 Deskripsi Use Case Pada Sistem Berjalan ...................................................................... 26

Tabel 3. 2 Deskripsi Use Case Membuat Dokumentasi Baru ......................................................... 27

Tabel 3. 2 Deskripsi Use Case Membuat Dokumentasi Baru - lanjutan ........................................ 28

Tabel 3. 3 Deskripsi Use Case Melakukan Approval oleh GM ....................................................... 28

Tabel 3. 4 Deskripsi Use Case Melakukan Approval oleh SM ....................................................... 28

Tabel 3. 4 Deskripsi Use Case Melakukan Approval oleh SM - lanjutan ...................................... 29

Tabel 3. 5 Deskripsi Use Case Membuat Laporan ........................................................................... 29

Tabel 3. 5 Deskripsi Use Case Membuat Laporan - lanjutan ......................................................... 30

Tabel 3. 6 Deskripsi Use Case Menerima Laporan .......................................................................... 30

Tabel 3. 7 Tabel Department ............................................................................................................. 38

Tabel 3. 8 Tabel Karyawan ................................................................................................................ 39

Tabel 3. 9 Tabel Dokumen ................................................................................................................. 39

Tabel 3. 9 Tabel Dokumen - lanjutan ................................................................................................ 40

Tabel 3. 10 Tabel Kategori ................................................................................................................. 40

Tabel 3. 11 Tabel Approval ................................................................................................................ 40

Tabel 3. 11 Tabel Approval - lamjutan ............................................................................................. 41

Tabel 3. 12 Tabel Status Approval .................................................................................................... 41

Tabel 4. 1 Tabel Spesifikasi untuk Pengujian .................................................................................. 47

Tabel 4. 2 Tabel Spesifikasi Minimum .............................................................................................. 48

Tabel 4. 3 Penjelasan Halaman Login ............................................................................................... 53

Tabel 4. 4 Penjelasan Halaman Utama ............................................................................................. 53

Tabel 4. 4 Penjelasan Halaman Utama - lamjutan .......................................................................... 54


xv

Tabel 4. 5 Penjelasan Halaman View Data Karyawan .................................................................... 54

Tabel 4. 5 Penjelasan Halaman View Data Karyawan - lanjutan .................................................. 55

Tabel 4. 6 Penjelasan Halaman Tambah Data Karyawan .............................................................. 55

Tabel 4. 7 Penjelasan Halaman Edit Data Karyawan ..................................................................... 56

Tabel 4. 8 Penjelasan Halaman View Data Kategori ....................................................................... 57

Tabel 4. 9 Penjelasan Halaman Tambah Data Kategori ................................................................. 58

Tabel 4. 10 Penjelasan Halaman Edit Data Kategori ...................................................................... 59

Tabel 4. 11 Penjelasan Halaman View Data Departemen ............................................................... 59

Tabel 4. 11 Penjelasan Halaman View Data Departemen - lanjutan ............................................. 60

Tabel 4. 12 Penjelasan Halaman Tambah Data Departemen ......................................................... 60

Tabel 4. 13 Penjelasan Halaman Edit Data Departemen ................................................................ 61

Tabel 4. 14 Penjelasan Halaman List Dokume ................................................................................. 62

Tabel 4. 15 Penjelasan Halaman Dokumentasi Baru ...................................................................... 63

Tabel 4. 16 Penjelasan Halaman List Dokumen yang Perlu disetujui ........................................... 64

Tabel 4. 17 Penjelasan Halaman Form Approval ............................................................................ 65

Tabel 4. 18 Penjelasan Halaman Laporan Dokumentasi ................................................................ 66

Tabel 4. 18 Penjelasan Halaman Laporan Dokumentasi - lanjutan .............................................. 67

Tabel 4. 19 Penjelasan Halaman History Approval ......................................................................... 67

Tabel 4. 19 Penjelasan Halaman History Approval - lanjutan ....................................................... 68

Tabel 4. 20 Pengujian Halaman Login .............................................................................................. 68

Tabel 4. 21 Pengujian Halaman Master Data Karyawan ............................................................... 69

Tabel 4. 22 Pengujian Halaman Master Data Departemen ............................................................ 69

Tabel 4. 23 Pengujian Master Data Kategori ................................................................................... 70

Tabel 4. 24 Pengujian Halaman Transaksi Upload Dokumentasi .................................................. 70

Tabel 4. 25 Pengujian Halaman Transaksi Approval...................................................................... 71


PENERAPAN KNOWLEDGE BASE MANAGEMENT PADA … · 2017-03-08 · PENERAPAN KNOWLEDGE BASE MANAGEMENT...

Documents

Transcript of PENERAPAN KNOWLEDGE BASE MANAGEMENT PADA … · 2017-03-08 · PENERAPAN KNOWLEDGE BASE MANAGEMENT...