PeerIndex - social login user experience design
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![Page 1: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/1.jpg)
Two social logins, one user
![Page 2: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/2.jpg)
Hi! I'm from PeerIndex
Our product has two social logins, Twitter and Facebook.
This confuses people!
![Page 3: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/3.jpg)
New user registration
Leslie registers with Twitter and enjoys PeerIndex
We create an account for them
@leslie
![Page 4: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/4.jpg)
But...
Leslie returns tomorrow and signs in with Facebook
We don't know this is @leslie, so we create a new account
Leslie.L
![Page 5: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/5.jpg)
!!!
Now Leslie's confused. Why doesn't PeerIndex show their Twitter details?
Leslie doesn't know we've made two accounts(it shouldn't be Leslie's problem!)
!!!
![Page 6: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/6.jpg)
What can we do?
And we're confused!
What's the best way to link the two social logins?
![Page 7: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/7.jpg)
What are the easy wins?
How could we make linking the two accounts a better experience?
"This Twitter account has already been linked to another user"
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Is there a better way?
Can we do better than just improving our messaging?
Can we solve this problem at a deeper level?
What's the best way to manage having two logins?
Is there one best way to rulethem all?
Or are there just better(or different) compromises?
![Page 9: PeerIndex - social login user experience design](https://reader034.fdocuments.in/reader034/viewer/2022042813/54531942b1af9f76248b56bc/html5/thumbnails/9.jpg)
Thanks!Ollie GlassProduct Manager @ peerindex.com
@ollieglass