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PAYROLL SOFTWAREMarch 2018

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CONTENTS4678

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Introduction

Defining Payroll Software

The Quadrant

Payroll FrontRunners Index

Runners Up

Methodology Basics

FRONTRUNNERS9 Namely

10 RUN Powered by ADP

11 Xero

12 QuickBooks Payroll

13 Paycom

14 ADP Workforce Now

15 Dayforce HCM

16 Workday HCM

17 Gusto

18 PrimePay

19 Paycor Perform

20 Zenefits

21 APS

22 Kronos Workforce Central

23 Netchex

24 Kronos Workforce Ready

25 Justworks

26 Ascentis

27 Paychex Flex

28 DATIS

29 ActivityHD

30 Patriot Payroll

31 SurePayroll

4M A R C H 2 0 1 8

INTRODUCTION

This FrontRunners analysis is a data-driven assessment identifying products in the Payroll

software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.

In the Payroll FrontRunners graphic, the Capability axis starts at 3.40 and ends at 4.10, while the Value axis starts at 3.40 and ends at 4.60.

To be considered for the Payroll FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.75 and a minimum value user rating score of 3.75. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.

https://www.softwareadvice.com/hr/payroll-software-comparison/#top-products

I N T R O D U C T I O N

5M A R C H 2 0 1 8

Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.

QUADRANT CATEGORIES:

» Upper Right = Leaders: Leaders are all-around strong products. They offer the highest value and capability in that market.

» Upper Left = Masters: Masters may have fewer capabilities, but end users value those capabilities highly. Depending on the functionality needed, a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants.

» Lower Right = Pacesetters: Pacesetters may offer a strong set of capabilities, but are not rated as high on value. For example, a Pacesetter might have a breadth of functionality at a higher price point.

» Lower Left = Contenders: Contenders are strong-performing products that have not yet achieved the value and capability of the products in the other quadrants. For example, products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price.

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Payroll software helps organizations streamline and automate the process of paying their employees.

Software Advice’s FrontRunners quadrant is focused on the North American Payroll software market. We identify this set of core capabilities for the Payroll software category: payroll management, time tracking and run payroll. Additionally, the product must either offer payroll on a stand-alone basis, or as its own application or module within a suite. In addition, we identify several related features that organizations purchasing Payroll software may also need or wish to consider: direct deposit/check printing/paycard, tax management, W-2/1099 preparation, wage garnishment, multi state payroll, multi country payroll, self-service portal and reporting.

DEFINING PAYROLL SOFTWARE

7M A R C H 2 0 1 8

THE QUADRANT

All products that qualify as FrontRunners are top performing

products in their market.

8M A R C H 2 0 1 8

PAYROLL FRONTRUNNERS INDEX

9 Namely

10 RUN Powered by ADP

11 Xero

12 QuickBooks Payroll

13 Paycom

14 ADP Workforce Now

15 Dayforce HCM

16 Workday HCM

17 Gusto

18 PrimePay

19 Paycor Perform

20 Zenefits

21 APS

22 Kronos Workforce Central

23 Netchex

24 Kronos Workforce Ready

25 Justworks

26 Ascentis

27 Paychex Flex

28 DATIS

29 ActivityHD

30 Patriot Payroll

31 SurePayroll

9

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDNAMELY

QUADRANT PLACEMENT: LEADERS

4.07 4.40

4.21 4.24

4.05 4.57

3.50 4.90

4.60 3.50

3.80 4.10

4.90 5.00

3.20

2.60

4.50

10


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDRUN POWERED BY ADP


4.09 4.31

4.55 4.56

3.90 4.07

3.50 4.00

4.30 4.30

3.35 4.50

4.00 3.80

4.80

3.10

1.50

11


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDXERO


3.85 4.52

4.14 4.28

3.10 4.77

1.20 4.70

5.00 4.80

4.03 5.00

4.70 4.70

4.00

4.00

3.40

12


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDQUICKBOOKS PAYROLL


3.85 4.46

3.90 3.97

4.20 4.95

3.50 5.00

4.90 5.00

3.40 4.90

5.00 4.90

4.60

2.20

1.80

13


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDPAYCOM


3.97 4.31

4.41 4.36

3.05 4.25

3.50 4.40

2.60 3.10

4.00 4.80

4.40 4.40

3.90

3.30

4.40

14


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDADP WORKFORCE NOW


3.90 4.29

3.93 3.97

4.15 4.60

3.50 4.60

4.80 4.70

3.58 4.70

4.60 4.50

4.80

3.40

1.50

15


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDDAYFORCE HCM

QUADRANT PLACEMENT: MASTERS

3.65 4.39

4.11 4.19

2.55 4.58

1.50 4.80

3.60 4.00

3.83 4.30

4.80 4.80

4.20

2.00

4.30

16


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDWORKDAY HCM


3.92 4.09

4.26 4.27

3.10 3.92

2.00 4.20

4.20 3.40

4.08 3.10

4.20 4.30

4.50

3.50

4.10

17


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDGUSTO

QUADRANT PLACEMENT: PACESETTERS

4.04 3.92

4.59 4.62

3.95 3.23

3.50 3.10

4.40 3.90

3.05 3.30

3.10 3.00

3.30

3.90

1.90

18


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDPRIMEPAY


3.89 4.07

4.80 4.81

2.10 3.33

2.00 3.60

2.20 2.20

3.85 3.60

3.60 3.50

3.40

4.60

3.80

19


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDPAYCOR PERFORM


3.69 4.12

4.26 4.31

2.50 3.92

3.50 4.30

1.50 4.90

3.75 1.60

4.30 4.20

3.80

4.80

2.10

20


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDZENEFITS


3.78 3.97

3.97 3.89

4.00 4.05

3.50 3.90

4.50 4.10

3.18 4.20

3.90 4.10

3.50

4.30

1.00

21


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDAPS


3.94 3.77

4.51 4.56

3.85 2.98

3.00 2.70

4.70 4.20

2.90 2.70

2.70 2.80

2.30

3.00

3.60

22


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDKRONOS WORKFORCE CENTRAL

QUADRANT PLACEMENT: CONTENDERS

3.68 3.96

3.79 3.76

3.70 4.17

3.50 4.50

3.90 3.80

3.43 3.00

4.50 4.60

4.30

2.20

2.70

23


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDNETCHEX


3.40 4.04

4.57 4.68

1.25 3.40

1.50 3.40

1.00 3.00

3.23 4.00

3.40 3.30

2.80

2.50

4.20

24


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDKRONOS WORKFORCE READY


3.77 3.63

3.93 4.02

3.55 3.23

3.50 3.30

3.60 3.60

3.68 2.80

3.30 3.20

4.30

4.40

2.70

25


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDJUSTWORKS


3.92 3.48

4.55 4.72

2.80 2.23

3.00 2.20

2.60 1.00

3.78 3.80

2.20 2.10

3.10

5.00

4.80

26


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDASCENTIS


3.48 3.90

4.11 4.13

2.55 3.67

2.00 4.10

3.10 2.30

3.18 3.50

4.10 4.00

3.00

2.70

2.90

27


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDPAYCHEX FLEX


3.52 3.68

3.87 3.89

2.50 3.47

3.50 3.00

1.50 4.40

3.83 4.60

3.00 2.90

4.70

4.50

3.10

28


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDDATIS


3.67 3.50

4.36 4.29

2.95 2.72

2.50 2.80

3.40 1.40

3.03 2.50

2.80 3.40

2.00

3.80

3.50

29


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDACTIVITYHD


3.63 3.51

4.69 4.76

2.50 2.27

3.50 2.50

1.50 2.60

2.63 1.00

2.50 2.50

1.40

3.60

3.00

30


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDPATRIOT PAYROLL


3.53 3.43

4.75 4.80

2.25 2.07

3.00 1.40

1.50 4.60

2.35 2.20

1.40 1.40

2.10

1.00

4.90

31


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 8

FRONTRUNNERS SCORECARDSUREPAYROLL


3.47 3.46

3.91 3.85

3.45 3.07

3.50 3.20

3.40 1.90

2.63 3.90

3.20 3.10

2.90

2.10

2.30

32M A R C H 2 0 1 8

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately

not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

RUNNERS UP

1099FIRE Software

12Pay

247HRM

321Forms

Accent HRP

Accounting by Wave

Accounting Xpert

AcroTime

Actual iD

Adaptive Pay - Payroll

ADP Resource

ADP SmartCompliance

ADP Total Source

ADP Vantage HCM

Ajoft HRMS

Alpaka

AmCheck

AME Payroll

Ascent Payroll

Attendance Enterprise

Avionte

BambooHR

BASS PRIS

BerniePortal

BizMerlin

Blue Wren Effort

Blueforce

BrightPay

Built for Teams

Bullhorn Recruiting Software

Calamari

Cascade HR

CascadeGo

CenterPoint Accounting

CenterPoint Accounting for Agriculture

CenterPoint Payroll

33M A R C H 2 0 1 8

RUNNERS UP

CheckMark Payroll

CheckPoint

CIPHR

ClickTime

ClockIt

Compease

CompensationXL

Criterion HCM

CyberPay

Darwinbox HR

DATABASICS Suite

Deltek Talent Management

Deltek Vision

Easy-Commission

EasyPay

EazeHR

EBS PaySuite

ECI Empower

Ecount ERP

emplo

Employment Hero

emPower

EmpowerHR/Pay

eNETEmployer

EntireHR

EPAY HCM

Epayroll

Epicor HCM

ePROMIS ERP

ezPaycheck

FactsHCM

Fingercheck

FINSYNC

foundU

FutuHR

Gem Accounts

GoCo

greytHR

happierHire

happierHR by happierWork

HarrisData HRIS

High Line Personality

HRINNOVA

HRIS System

HRMatrix

HROffice

HRPLUG

Hubworks Suite

Humanity

i-Sight

iCIMS Talent Acquisition Suite

iManage

Infinisource

34M A R C H 2 0 1 8

RUNNERS UP

InfinityHR

Infor HCM

Inova Payroll

InterAcct

iSolved Payroll

Jeal Suite

JobAdder

KashFlow

Knit

Labor Time Tracker

Lanteria HR

Lightning Bolt

Manage With Success

Mangrove HCM

Maxwell Health

Microsoft Dynamics AX

Microsoft Dynamics GP

Millennium

Mitrefinch

MyPayrollHR

NolaPro

Nortek People Management

NuViewHR

OASIS by IntelliTek

Officekit

Omniprise

On-Time Web

OneMint

Online Check Writer

OnPay

OnTheClock.com

OpenHR

Optimum HR by Optimum Solutions

Optimum Payroll

Oracle HCM Cloud

PARiM Software

PayCheck

PayDay! SaaS

PayDirt Payroll

PayFocus

Paylocity

PaymentEvolution

Payroll Accounting Software

Payroll by Wave

Payroll Insights

Payroll Mate

Payroll Relief

Payroll Time Export

PayrollPanda

PaySoftR

PayWindow

PenSoft Payroll

People-Trak HRIS Suite

35M A R C H 2 0 1 8

RUNNERS UP

PeopleBookHR

PeopleDoc_HR Service Delivery

PeopleGuru HCM

PeopleQlik

PeopleSoft Human Capital Management

PeopleStrategy eHCM

PeopleStreme

PeopleStrong Alt

Planday

Plooto

Pocket HRMS

Push Operations

QCommission

QuickBooks

Ramco HCM

Replicon TimeAttend

RoleCall

Sage 50cloud

Sage HRMS

Sage One

Sage Payroll

Sage People

Salaroo

SAP S/4HANA

SelectHR

SentricWorkforce

SilkRoad HRMS

SilkRoad Onboarding

SilkRoad Recruiting

Simple X Payroll

Sirenum Staff Management Platform

Skyenterprise

SmartSearch

SnapHRM

Softgarden

Sparkrock

Spine Payroll

Sprout HR & Payroll

Square Payroll

Staff Squared

StarGarden HCM

SuccessFactors

SumTotal Talent

Superpay

SutiHR

SyncHR

Synergita

TalentComp

Tanda

TeamPay

TeamWise

TeamWorks

36M A R C H 2 0 1 8

RUNNERS UP

TelePayroll

TempBuddy

Time Clock Wizard

TimeCamp

timecard

TimeDrop Time Clock

TimeForce Time and Attendance System

TimeForge HR

Timesheets.com

TowerMetriX

TrackTik

TRAXPayroll

TriSys Recruitment Software

TurboRecruit

UltiPro

Umana

VAIRKKO

Valiant

Vibe HCM

Vista

Viventium

Vultus Recruit

Wagepoint

webexpenses

WebHR

When I Work

WorkBright

Worklio

Workly

XCD HR

Yearli

ZingHR

Zoho People

37M A R C H 2 0 1 8

The FrontRunners methodology assesses and calculates a score for products on two primary

dimensions: Capability on the x-axis and Value on the y-axis.

THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on the product’s functionality.

» End-user ratings of one to five stars on the product’s ease of use.

» End-user ratings of one to five stars on the product’s customer support.

» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.

» A score, relative to other products in the market, representing the number of other products that integrate with it.

METHODOLOGY BASICS

http://www.softwareadvice.com/frontrunners-methodology/

M E T H O D O L O G Y B A S I C S

38M A R C H 2 0 1 8

THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on overall satisfaction with the product.

» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

» End-user ratings of one to five stars on how likely they are to recommend the product to others.

» A score, relative to other products in the market, for the size of the product’s customer base.

» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).

» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.

» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.

M E T H O D O L O G Y B A S I C S

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Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.

https://www.softwareadvice.com/

https://www.softwareadvice.com/

https://www.capterra.com/

https://www.getapp.com/

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