PayPal Introduction - Carnegie Mellon...

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PayPal Introduction

Dimitrios Miliotis, Business Development Manager CEE July 22nd , 2014, Athens


PayPal Facts Opportunities in Greece

PayPal Vision PayPal Benefits

1 2 3 4


3

148 Million Active

Accounts

100 Transactions per

Second


4

ANY TIME ANY DEVICE ANY PLACE


5


6


7

28%

45%

44%

30%

29%

27%

22%

18%

17%

17%

16%

15%

14%

13%

12%

7%

6%

EU

Finland

iceland

Croatia

Malta

Slovakia

Slovenia

Estonia

Cyprus

Latvia

Greece

Poland

Czech…

Lithuania

Hungary

Bulgaria

Romania

16% of Greek Consumers Shopping on Mobile

Source: PayPal Research, 2013


8

95%

90%

85%

84%

64%

60%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

IT

DE

FR

PL

GR

UK

64% of Greek Consumers Buy Only From Domestic Shops

Source: CBEC Cross-Border e-commerce report 2013


9

3. Simplicity

3. Simplicity

1. Increased Sales 2. Safety and Protection

How Are Greek eShops Accepting Payments?

91%

81%

72% 69%

63%

71%

52%

0

62%

29%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Cash on delivery Credit Card Debit Card E-transfer PayPal

2014 20132012 Source: ELTRUN research on e-Payments in Greece, 2014


Agency

Consumer

Merchant

PayPal


11

7 out of 10 shoppers never finish their purchase

67%

67% of buyers never finish their

transactions!

“checkout process takes

too long!”

doubt the safety of the

transaction and afraid of

revealing financial

information

Sources:

Understanding Shopping Cart Abandonment, Forrester report

Comscore: http://www.getelastic.com/shopping-cart-abandonment-

stats-infographic/


Common Checkout Flow

Step 1: Proceed to Checkout



Step 2: Continue as a guest Step 3: Billing & Shipping Address



Traditional way of

purchase:

2:30 - 06:00 minutes

Step 4: Shipping Method

Step 5: Financial Information


PayPal Checkout Flow

Step 1: Checkout With PayPal



Step 1: Login with PayPal

Step 2: Login to PayPal



Step 3: Confirm shipping address

& complete payment

PayPal Payment

Flow:

15 – 30 seconds


PayPal is Mobile Optimized by Default

1. Choose product 2. Checkout 3. Login PayPal 4. Pay with PayPal


Why PayPal?

19

Safety

Simplicity & Speed

User Experience:

• Increase in conversion

• Customer satisfaction & loyalty


20

PayPal is Safe An Important Trustmark for every shop

Very low fraud rates

2000 people fighting fraud 24/7

Seller/buyer protection program

PCI/AML Compliant


21

PayPal is hassle-free Start selling in a few clicks!

Instant Payments

API Based Solutions

Multi-channel by Default

Payment processing made simple

Get paid instantly

Withdraw to bank account immediately

Instant Payment notifications

Get started - today!

Easy integration – Magento

Full reporting functionality

Simple, mobile optimized checkout process

by default


22

29% - No!

Online Buyers

45% - No!

Mobile Buyers

44% - No!

International Buyers

PayPal attracts new customers

Would you have the purchase if PayPal was not an available payment option?

Why not?

1. Safety (75%) 3. Loyalty (10%) 2. Convenience (24%)

PayPal Sales Lift Report EMEA 2014, Online, Mobile, Cross border


23

PayPal is the top payment method for selling (and buying) abroad


PayPal Partner Program

• Partner newsletters

• Partner webinars

• Event invitations

• Sales trainings

• Beta access for new releases

• Technical trainings

• Integration support and review

• Product update notifications

• Partner directory listing

• Product marketing toolkits

• Best practices guides

• PayPal partner logo

For more information, please contact:


2211 North First Street

San Jose, CA 9513

Dimitrios Miliotis

Thank You!

Dimitrios Miliotis

[email protected]

PayPal Introduction - Carnegie Mellon...

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