October 2011

Our Great Place To Work Story Anupam Pahuja, GM & Head, PayPal India Development Center.

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PayPal A Quick Introduction

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190 global markets | 20 local language sites | 25 currencies

Buyers

Connecting…

Sellers Developers

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PAYPAL VISION FILM

3

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eBay An Outstanding Experiment on Community Building

4

“What I wanted to do was create an efficient market,

where regular people could compete with big businesses

... it was a little bit of an experiment.“ - Pierre Omidyar

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Our Core Values

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We believe people are basically good 1

We recognize and respect everyone as a unique individual 2

We believe everyone has something to contribute 3

We encourage people to treat others the way we want to be treated 4

We believe that an honest, open environment can bring out the best in people 5

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The Perfect Company Culture!

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So what has worked for us in India? 1. Inclusiveness

2. Empowerment

7

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1. Inclusiveness Amalgamating 4 Different Entities

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PayPal

Employees

&

Contractors

Hiring for

non FTE’s

Performance

Management

Training &

Development

Reward &

Recognition

Programs

Participation

in employee Programs

Compensation Guidelines

Providing a unified experience

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1. Inclusiveness

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Spot Awards

Angel Awards

Labrats

Skunkworks

Shazam!

Patent Awards

The Paypalian Award

The Technology Leadership Award

PayPal Appreciates Talent (PAT)

Special Awards

Project Awards

Reward & Recognition Programs

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Delivery We deliver with

outstanding quality and

rapid time to market

Empower Technologists. Unleash Possibilities.

Revolutionize commerce with rapid innovation and flawless execution that

delights our customers

People

PayPal Technology has a culture of success established through high performing, motivated

and informed people

Innovation We lead the market, using

insight to launch and

innovate new ventures and

products

Customer We deliver informed value

and superior customer

experience

Operational Excellence

Our architecture and infrastructure is secure, flexible, scalable and reliable

2. Empowerment

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2. Empowerment Our Philosophy

No Marketing / Sales Department

Technology Drives Business

Career Paths

People do what they love and love what they do

Owning Domains from India | Beyond Staff Augmentation

Decentralized ownership

Developing Entrepreneurs

Ideation Conceptualization Productization

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A Dose of Everything!

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A Dose of Everything!

Q and A

October 2011