PayPal: Enabling Omni-Channel and Cross Border Trade · PayPal has a strong play in mobile payments...

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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. PayPal: Enabling Omni-Channel and Cross Border Trade August 27, 2014

Transcript of PayPal: Enabling Omni-Channel and Cross Border Trade · PayPal has a strong play in mobile payments...

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal: Enabling Omni-Channel and Cross Border Trade

August 27, 2014

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal is global

2

94 million

152 million

26 currencies

80 localised sites

203 markets available

57 global financial networks15,000 local banks

201194 million

2014152 million

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal for simple, fast and secure transactions glo bally

PayPal Balance

Bank Transfer

CHF

£, €

$

Buyer Account

CHF

£, €

$

Seller Account

Withdraw moneyLoading PayPal Account

Credit Card

Bank Transfer

2

PayPal Balance

3

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750THOUSAND

Active buyers

20THOUSAND

Merchants

23%Ø INCREASEDif PayPal is offered

1000NEW ACCOUNTS

Every day

15%MOBILE COMMERCEin total

PayPal in SwitzerlandOverview

Source: PayPal Internal

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

Source: Payment im E-Commerce, IZ 2013, ECC Köln

Swiss Buyers love PayPal …External Customer Survey

5

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

… and use PayPal in SwitzerlandExternal Customer Survey

6

Source: Payment im E-Commerce, IZ 2013, ECC Köln

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal has a strong play in mobile payments „How do you pay, when purchasing products or services with your smartphone?” (in %)*

PayPal is very popular as

payment option in DE

In CH, still very high

invoice and Credit Card

usage

AT

32%

39%

30%

CH

26%

52%

45%

DE

52%

25%

32%

PayPal

Credit Card

Invoice

7

Source: Google our mobile planet* Multiple answers possible

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PayPal boosts your mobile conversionSell more with PayPal on mobile

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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

PayPal Vision: We are where our customers are!

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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

Solutions for Retailers

11

Merchant App

Integration

Check-in with

PayPalPayPal Beacon

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Merchant APP integration – McDonalds

12

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

Future PaymentsOne-Click-Payments

13

Reference Transaction

Register once

Example UBER

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PayPal Check-In

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Skip the Line /

Pre-order

Picture Payment

Payment Code

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PayPal Check-InVending Machines

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… and all by itself

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Offers

Payment

Surveys, …

Information

Check - In

Pre-Order

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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

Online Shopping is a multi billion market

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Source: 1) Worldometers.info (2014), 2) eMarketer (2014)

7.2bn People globally

2.9bn Online Users

1.1bn Online Buyers

1)

1)

2)

= $1.5tr E-Commerce

Payment Vol. 2)

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

High growth in Cross Border Purchases

Quellen: 1) PayPal (2013); 2) OC&C / Google (2014); 3) EMOTA (2013)

2013 2018

Cross Border Transactions $105 bn. ($40 Mrd. in CEMEA)

$307 bn.

Cross Border Buyers $94 Mio. 130 Mio.

... with Smartphone / Tablet $46 Mio. 72 Mio.

3x

+38%

+56%

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1) 1)

… Cross Border Transactions grow 2x faster than in country transactions 3)

5xbis 2020 2)

© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.

US

80% of CH Online Merchants exports go to 10 countri es

Quellen: 1) PayPal interne Daten von deutschen PayPal Händlern zwischen Aug. 2013 bis Jul. 2014; 2) bevh / boniversum (2014)

32%

32%

16%

#2 USA

#3 UK

#4 France

#5 Italy

#6 Australia

#7 Spain

#8 Austria

#9 Holland

#10 Canada20

#1 Germany 1)

CA

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CA

US

89% of AT Online Merchants exports go to 10 countri es

Quellen: 1) PayPal interne Daten von deutschen PayPal Händlern zwischen Aug. 2013 bis Jul. 2014; 2) bevh / boniversum (2014)

66%

19%

4%

#2 USA

#3 UK

#4 France

#5 Italy

#6 Switzerland

#7 Spain

#8 Holland

#9 Canada

#10 Australia21

#1 Germany 1)

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Protection is key in Cross Border Trade

69%

88%

79%

81%

Buyer Protection

Seller Protection

is preferred Payment option in CBT

Int. Buyers are buying if protected with PayPal

Quelle: PayPal (2013) – Studie mit 6,000 Konsumenten aus US/UK/DE/AU/CN/BR, die grenzüberschreitend gekauft haben

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PayPal globally

9MILLIONTransactions per day

203Markets and 26 currencies

152MILLIONActive customers

$180

$1BILLIONPayment Volume in 2013

IN E-COMMERCEIs transacted with PayPal

25%CROSS-BORDEROf all transactions

1 1

1 1

1 1

Quellen: 1) PayPal interne Daten (Stand Q1 2014); 2) Morgan Stanley (2013)

1)

1) 1) 2)

1)

OF $6