Citizen Engagementand New ParticipationModel

Tommi Laitio

(@tommilaitio)

Executive Director, Culture and Leisure

City of Helsinki

30.3.2017City of Helsinki

Helsinki has a lot of build on.• High levels of trust both on other people and on institutions• Low levels of crime and violence• Low levels of inequality and socially responsible housing policy• Open Data, such as city´s decision-making, traffic, financials• Rise of urban culture• Cultural and organizational change in city government

30.3.2017 2City of Helsinki

What got us here does not getus there.• Higher demands for participation• Unforeseen growth mostly due to immigration• Rising diversity in capabilities, values and expectations• Higher levels of uncertainty and complexity

30.3.2017 3City of Helsinki

30.3.2017 4City of Helsinki

30.3.2017 5City of Helsinki

Three City-wide

PrinciplesKnowledge / Activism / Equality

30.3.2017 6City of Helsinki

What do

you want?

What do

you do?

What do

we need?

Tools for empathy

Board game for planning to make participation concrete.Helsinki and a service design agency developed a game for different units

to make the principles concrete and see their relevance to their actions.

30.3.2017

Helsingin kaupunki

Kulttuuri ja vapaa-aika 7

30.3.2017 8City of Helsinki

Big changes in 2018:

• Participatory Budget

• Neighbourhood Scouts

• One-stop shop for volunteering

• Open city buildings

• Annual reporting

30.3.2017City of Helsinki

Tommi LaitioExecutive Director, Culture and LeisureCity of Helsinki

@tommilaitioTommi.laitio@hel.fi