Pane e Marameo

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    BRAIN

    STORMING

    LATTERIA

    MILANHEALTYCITY

    white cow

    smells

    mustache ofmilk

    muuuuu

    kids

    olderpeople

    bottle ofmilk

    new:tetrapack

    notprocessed

    helthy nutrition

    good moring

    nature

    daily

    rutine

    gathering/socializing

    freshness

    neighborhood

    Km0

    slow food

    foodfestivals

    rooffarms

    nutritionaltrend

    pomodoroesselunga

    rescuing roots

    being in shapefitness focusorganic

    healthy well

    produced

    morning

    night

    aperitivo

    grey

    speed

    brunch

    sunday free

    day

    sociallife

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    CLUSTERING

    + +VALUES

    no processed

    icony of popularculture

    healthy nutrition

    good moring

    nature

    daily rutine

    gathering/socializing

    freshness

    neighborhood

    TRENDS

    Km0

    slow food

    food festivals

    roof farms

    nutritional trend

    pomodoro esselunga

    rescuing roots

    being in shape fitnessfocus

    organic healthy well

    produced

    kids

    TARGET

    elderly people

    familiesteenagers

    students

    workers

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    WHAT IF SCENARIOS

    1. MERENDA AFTER SCHOOL 2. COUNTRY SIDE EXPERIENCE

    Design Opportunity: Waiting Times Kids/Parents Design Opportunity: Bring Nature Into A Grey City

    helthynutrition

    good moring

    daily rutinefreshness

    neighborhood

    kidselderypeople

    parents

    nutritional trendfoot bus

    Km0

    creative community

    house kinder garden

    rescuing roots

    VALUES TRENDS TARGET

    helthynutrition

    nature

    gathering/socializing

    freshness

    roof farms

    californiabakery

    slow food

    home made

    nutritional trend

    familiesteenagers

    students

    VALUES TRENDS TARGET

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    - full-time working parents dont know between them- working parents need support to pick their kids up from

    school, many ask for help to a third person.- most frequent question made by kids when they meet theirparents after a long school day is whats for dinner?- the imaginarium of latteria is focused on flavors and testingsof products more than the purchasing- some kids have activities after school such us sports, arts andlanguages courses.- Granma or a nanny often pick them up. If its the nannyparents prefer her to come home directly with the kid; granmainstead like to cook themselves the merenda

    1. MERENDA AFTER SCHOOL

    kidspeople in charge of

    kidsparents

    PROTOTYPING:

    GATHERING AND VALIDATING INFORMATION

    Method used: interviews

    TARGET

    daily rutinesfood consumption habits

    particulare needsimaginarium about old latteria

    FOCUS ON

    INSIGHTS

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    PROTOTYPING:

    GATHERING AND VALIDATING INFORMATION

    2. COUNTRY SIDE EXPERIENCE

    Method used: interviews

    TARGET

    FOCUS ON

    INSIGHTS

    young peoplefamilies

    free timeimaginarium about old latteria and milanidentitytypical place to go in the cityaperitivo perception and alternatives

    why pay for something I can get for freetheres not really a family place inside the cit y besides parkswe go away over the weekendlatteria was an icon, right now Milan is well known for deisgnand fashionI would love to have a cool place with quality food but notthat expensive

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    2. THE MILKY WAY1. MERENDA AFTER SCHOOL

    helthynutrition

    warmatmosphere

    slow food

    no processedamateur usersbecomesprofessional

    30-50 yearsold qualityorientedpeople

    qualified

    nutritionwhite/ iconic

    white/ iconic

    daily

    rutinefreshness

    traditional

    neighborhood

    slowfood

    nutritionaltrend

    foot bus

    kids

    parents

    Km0

    childhood

    Design opportunity: waiting times kids/parents Design opportunity: create a strong icon for Milan basedon a universe of experiences

    POSSIBLE SCENARIOS

    VALUES TRENDS TARGET VALUES TRENDS TARGET

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    PROTOTYPING: POTENTIAL EVALUATION

    EXISTING SOLUTIONS WITH SIMILAR FEATURES

    kindergardenfarmer marketGASafter school courseshappy bus

    eatalybianco lattecorso como 10peck

    DESIGN OPPORTUNITIES

    1. MERENDA AFTER SCHOOL 2. THE MILKY WAY

    -traditional milk-based high qualityproducts-traditional icons

    -fresh but elegant products-heritage connaisseur-special edition from different manifactors

    -provide healthy food during snack time-picking up kids from school-take care of them untill parents arrive-offer fresh ingredients in a traditionaldinner menu package-provide a gathering space for kids andparents around the neighbourhood-connect local food providers to customersdirectly in the neighbourhood

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    FINAL SCENARIO

    helthy nutrition

    daily rutine

    socializing

    fresh food

    childhoodquality time

    neighborhood

    slow food

    time flexibility

    nutritional trend

    foot bus

    Km0

    childhood

    kids

    parents

    Design opportunity: Create a safe neighbourhood solutionbased in local produced food, focused on the merenda timefor kids and on the dinner for the whole family, consequentlya space for socializing.

    VALUES TRENDS TARGET

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    PERSONAS 1.

    GIULIAFull-time worker momI need to pick up my child but I should be working

    -late 30s-Industrial engineer

    -works from 9.am to 6.00 p.m in Brianza-mom of 5 year and 8 year old kids-have breakfast with her kids before leave them at school-buys always healthy food for their children-is at work when kids go out from school at 16.00h

    -knows just few parents from her neighbourhood-is interested in cooking but has time to cook good meals justduring the weekends-exchange recipes with friends and family-arrives to tired to go to the supermarket to search for dinner

    -wants somebody to pick up her kids after school-finds a place where her kids can stay until she comes from work-be aware of what her kids are doing meanwhile she is in her job-meets the parents of her kids friends in a more flexible time-wants a nutritious and balanced snack for her kids-trust-flexibility of time

    -place her kids in a healthy environment-Socialize with her neighbourhood-healthy and varied diet

    NAMECHARACTERIZATIONCLAIM

    BACKGROUNDGOALSNEEDS

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    SYSTEM MAP

    www

    Suscription Week

    WeekendTesting

    Merenda

    7:30

    8:00 18:00

    18:30

    16:00

    16:30

    MENUMENUMENU

    GOHOME

    CheckIn

    CheckOut

    MENU+

    Tasting Area

    Buy

    WaitingArea

    www

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    SYSTEM MAP A.

    www

    Suscription Week

    WeekendTesting

    Merenda

    7:30

    8:00 18:00

    18:30

    16:00

    16:30

    MENUMENUMENU

    GOHOME

    CheckIn

    CheckOut

    MENU+

    Tasting Area

    Buy

    WaitingArea

    www

    A

    www

    Suscription

    Testing

    www

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    Week

    Weekend

    7:30

    8:00

    16:00

    16:30 ChecIn

    www

    Suscription Week

    WeekendTesting

    Merenda

    7:30

    8:00 18:00

    18:30

    16:00

    16:30

    MENUMENUMENU

    GOHOME

    CheckIn

    CheckOut

    MENU+

    Tasting Area

    Buy

    WaitingArea

    www

    B

    SYSTEM MAP B.

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    SYSTEM MAP C.

    www

    Suscription Week

    WeekendTesting

    Merenda

    7:30

    8:00 18:00

    18:30

    16:00

    16:30

    MENUMENUMENU

    GOHOME

    CheckIn

    CheckOut

    MENU+

    Tasting Area

    Buy

    WaitingArea

    www

    C

    Merenda

    18:00

    MENUMENUMENU

    www

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    SYSTEM MAP D.

    www

    Suscription Week

    WeekendTesting

    Merenda

    7:30

    8:00 18:00

    18:30

    16:00

    16:30

    MENUMENUMENU

    GOHOME

    CheckIn

    CheckOut

    MENU+

    Tasting Area

    Buy

    WaitingArea

    www

    D

    18:00

    18:30

    GOHOME

    CheckOut

    MENU+

    Tasting Area

    Buy

    WaitingArea

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    PARTNERSHIP

    Local producersCentrale di latteTown Hall

    KEY ACTIVITIES:

    collect food fromlocal producersdesigning fresh menuorganizing localfresh food tastingarranging merendatimeweb platform

    managementtransport kids fromschool to pane emarameo

    KEY SOURCES

    locationfoodpeopleweb-based platform

    V. PROPOSITION

    Create a safeneighbourhoodsolution based inlocal producedfood, focusedon the merendatime for kids andon the dinner forthe whole family,consequently a spacefor socializing.

    CUSTOMERRELATIONSHIP

    face to faceinteractionparents on-lineprofile

    CHANNELS

    www.panemarameo.compan e marameoplace (latteria)mouth spread

    CUSTOMER SEGMENT

    5-10 year oldkids attendingelementary schoolfull-time workerparents

    human resourcesproduct purchasestorage cost

    Subscription feefee from special eventsdinner box selling

    State AID

    BUSINESS MODEL CANVAS

    REVENUE STREAMCOST STREAM rent of the locationservices of the location

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    SCHOOL DISTRUBUTION IN THE CITY

    Schools in Milan are spreadout in the city, but quiteclose one to the other

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    PANE E MARAMEO: NEIGHBOURHOOD DIMENTION

    Pane e Marameo is thought atneighbourhood dimension and it cangather kids up to three schools; in this wayeach neighbourhood has its own Pane e

    Marameo, kids can easily reach it with thefoot bus

    S

    S

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    SPACE CONFIGURATION

    Each Pane e Marameo can change and have differentconfiguration of the space, to play, taste old traditionalflavours, spend quality time both for kids and parents.

    merenda room/Kidss play W/C

    kitchen information/staff area

    guardarobe tasting + display shelvesentrance parent s waitingroom

    IN ERIOR CONFIGUR IONS

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    INTERIOR CONFIGURATIONS

    KIDS AREAS

    eating spaces

    playing world

    tasting

    merending

    table gamingexploring/discovering

    experimenting

    INTERIOR CONFIGURATIONS

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    INTERIOR CONFIGURATIONS

    PARENTS AREAS

    waiting tasting

    choosing&packing

    purchasing

    FOCUS ON

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    FOCUS ON

    PANE E MARAMEO PRODUCTS AND SERVICE

    Tasting area as a way to go back to old local flavours andrediscover foods and recipes

    A varied diet is very important to have a good nutrition, butparents often dont have the time to think about whats fordinner

    LOCAL FRESH FOOD MENUSELECTION FOR DINNER

    RECIPES

    BRAND IDENTITY

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    BRAND IDENTITY

    The concept for the brand image comes from the oldtraditional Latteria and the figure of the lattaio

    reiterpreted with a kid eye. This is what lead thedesigning of graphics and the selection of materials forthe apron, the interiors and the packaging box.

    THE HONEST MILK MAN FINAL CUSTOMERTHE FOOD BAG

    ON LINE PLATFORM

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    ON-LINE PLATFORM

    www.panemarameo.com

    The website Pane e Marameo is tought to support parentswhile gathering information about kids activities anddinner menus; and at the same time becomes a space toshare information and insights among them

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    STORYTELLING

    LOCAL FRESH PRODUCTS

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    LOCAL FRESH PRODUCTS

    8:00 ARRIVING AT SCHOOL

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    RR G L

    16:00 FOOT BUS PICKS KIDS UP

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    FOOT BUS ON ITS WAY TO P&M

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    WELCOME AT PANE E MARAMEO

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    MERENDA TIME

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    EATING , PLAYING AND SOCIALIZING

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    PARENTS ARRIVAL

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    CHOOSING A FRESH DINNER TOGETHER

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    NEIGHBOURS GO HOME TOGETHER

    WI H HEIR KI N HE L INNER!

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    WITH THEIR KIDS AND HEALTY DINNER!

    PANE E MARAMEO AS A NEIGHBOURHOOD HEALTHY ICON

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    GROUP MEMBERS

    ANGELICA

    BENIAMIN

    CARMELO

    KHAILY

    MARIA CHIARA

    MIGUEL

    YUZHOU