PanasonicDPCL21 MAINT

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Settings and Printing NetworkMaintenance and Spec.Maintenance and Spec. 1

User Replaceable Components . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Clearing a Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Jam 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Jam 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Jam 3, 5, 6, 8, 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Jam 4, 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Jam 21, 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Jam 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Warning / Printer Error Messages . . . . . . . . . . . . . . . . . . . . . . . 52

Printer LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Repacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

HOST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Parallel (IEEE1284) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

USB (Universal Serial Bus) Interface. . . . . . . . . . . . . . . . . . . . . . . 102

Network Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Maintenance andSpecifications
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User Replaceable Components


When the printer panel indicates that a supply needs to be replaced, make sure that you have

replacement supplies (see below) on hand. The printer may continue to print until the supply is

completely used up.

Toner cartridge

Waste toner cartridge

Print cartridge

Fuser unit

Accumulator unit

Transfer roller

Please contact the reseller from which the printer was purchased.

*1 The rated life expectancy of each consumable is based on printing under specific operating

conditions such as page coverage for a particular page size (5% coverage per color at 600 x 600

dpi resolution on letter size paper). The actual consumables life will vary depending on its use

and other printing variables including page coverage, page size, media type, print resolution,

continuous or intermittent printing, number of color planes, ambient temperature and humidity.*2 Printer includes free starter toner cartridges that yield 2,500 pages (based on 5% page coverage

per color).

*3 Ready, Ready(PCM), Processing, Printing or Power Save etc. is displayed in the upper line of

LCD.


Printer component Printer panel message Average life*1

Toner cartridge

(Have the toner cartridge available.)

5,000 pages*2

(5% coverage)

(Replace the toner cartridge.)

(Status)*Low Toner

3

TC- Replace


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LCD.

Printer component Printer panel message Average life


(Have the waste toner cartridge available.)

24,000 pages(Black and White -

5% coverage)

6,000 pages

(Full color -

5% coverage)

(Replace the waste toner cartridge.)

Print cartridge

(Have the black print cartridge available.)

13,000 pages

(Replace the black print cartridge.)

(Have the color print cartridge available.)

13,000 pages

(Replace the color print cartridge.)

Fuser unit

(Have the fuser unit available.)

100,000 pages

(Replace the fuser unit.)

(Status)*WTC Full

1

WTC

Replace

(Status)*PC-Black wearing out

1

(Status)*PC-Black Replace

1

(Status)*PC-Color wearing out

1

(Status)*PC-Color Replace

1

(Status)*FSR wearing out

1

(Status)*FSR Replace

1


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LCD.

Printer component Printer panel message Average life

Accumulator unit

(Have the accumulator unit available.)

83,000 pages

(Replace the accumulator unit.)

Transfer roller

(Have the transfer roller available.)

100,000 pages

(Replace the transfer roller.)

(Status)*AU wearing out

1

(Status)*AU Replace

1

(Status)*TR wearing out

1

(Status)*TR Replace

1


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Example (5% coverage)

! Waste Disposal Method

Waste material may be dumped or incinerated under conditions which meet all federal, state and local

environmental regulations.

WARNING Do not incinerate toner or toner containers. Toner dust may cause flashback when exposed to an

open flame.

Congratulations on your purchase of the XX-XXXX, the three-in-one solution to today's office

needs. This amasing little desktop unit can be used as a : Printer, Scanner, Copier.

Printing Method:

Print Speed:

Resolution:

Paper Feed:

Paper Outout:

Software Emulation:

Paper Size/Weight:

Memory Capacity:

Dimensions:

Mass (Weight):

Consumables:

Noise Level:

CPU:

Operating Environment:

Storing Environment:

Congratulations on your purchase of the XX-XXXX, the three-in-one solution to today's office

needs. This amasing little desktop unit can be used as a : Printer, Scanner, Copier.

Personal Image Editing System

Model No. XX-XXXX

Printer Specification

Other Specification

Feature:

Feature:

Application Soft : Text Bridge, Card Scan

Semiconductor Laser Electro-Photography

X ppm maximum (A4 size paper, text mode, 5 % image area)

600 dpi X 600 dpi

1 Multi-purpose manual feed up to 250 sheets of paper [75 g/m 2 (20 lbs.)]

Face-down paper ejection (up to 150 sheets) [75 g/m2 (20 lbs.)]

GDI + Soft XXXX

Letter, Legal, A4, Envelope, Executive, OHP, Label

2 MB

399 (W) X 390 (D) X 254 (H) mm (15.7" X 15.4" X 10")

Approx. 10 Kg (22 lbs.)

Starter toner cartridge : 20,000 pages average

Toner cartridge: 4,000 pages average

Drum unit: 20,000 pages average

Printing: 48 dBA

Stadby: 27 dBA

Intel 80C51 compatible

10 to 32.5C [50 to 90.5F] 20 to 80% RH

0 to 35C [32 to 95F] 20 to 80% RH


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The following upgrade options can be installed in the printer.

Please contact the reseller from which the printer was purchased.

CLHD20: Hard Disk Drive (20 GB 2.5")The Check and Print, Memory Print, and Confidential Print (PCL printer driver only) are available

in Windows only (not available in Macintosh) by installing this option.

Refer to the installation manual included in the option's carton to install it.

DA-DS1: Optional Paper FeederAn additional cassette can be used by installing this option. This option can be installed up to two

units. Refer to the installation manual included in the option's carton to install it.

CLEM256: 256MB DIMM (Optional Memory)It is strongly recommended to install this option if printing documents in Enhance mode or Duplex

mode. If the printer is not equipped with the optional memory, the Memory Overflow error mayoccur and it causes the deterioration of the image quality. Refer to the installation manual included

in the option's carton to install it.

DA-MC1: Upgrade Kit (for PostScript 3)Printing for PostScript is available from Windows or Macintosh by installing this option.

This option is for DP-CL21P only.

Refer to the installation manual included in the option's carton to install it.

Upgrade Options


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Cleaning the Printer


Periodic cleaning of the printer is recommended. The frequency of cleaning is dependent upon the

environment in which the printer is used. You should clean the printer:

At least once a month.

When the printer experiences frequent media jams.

When print quality has become deteriorated.

1 Turn the power OFF.

2 Clean all the covers with a soft cloth. Use any mild commercial cleaner.

CAUTION Do not use benzene, thinner, aerosol cleaners, or any abrasive powder.

When using isopropyl alcohol with a lint-free cloth, make sure that the alcohol is at least 90% pure,

obtainable from your local pharmacy. (Do not use rubbing alcohol; it can damage the printer.)

NOTE: If using the multi-purpose tray or opening the tray cover, be sure to push the multi-purpose tray and

close the tray cover before you pull the media tray out of the printer or open the front door.


External

Internal

1

2


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1 Pull the media tray outofthe printer while slightly raising its front portion.

CAUTION Be sure to hold the media tray with both hands so you do not drop it.

2 Remove media from the media tray.

3 Turn over the media tray.


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4 Pull the delay pad (2) while pushing the tab (1), then remove the delay

pad (3).

5 Clean the pad.

6 Turn over the media tray.

223

11

1

2


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7 Remove the pickup roller (2) while pushing the tab (1).

8 Wipe the rollers with a lint-free cloth that has been moistened with

isopropyl alcohol while rotating it.

2

1

2

1


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9 Install the pickup roller.

10 Turn over the media tray and install the delay pad.

2

1


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13 If the Automatic Duplex Unit is installed in the printer, pull the lock lever

(1) and open the cover (2).

14 Clean the roller while rotating it.

15 Close the cover of the Automatic Duplex Unit.

16 Close the front door.

17 Place media in the media tray and install the media tray.

1

22


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Clearing a Jam


3 Place media with the print side up under the hooks in the tray.

Be sure that the media does not exceed the limit mark.

4 Install the media tray into the printer.

CAUTION Be sure to hold the media tray with both hands so you do not drop it especially when it is fully loaded.

Fill media upto here.

Load media withprint side up.

Hook


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Clearing a Jam


1 Push the front door release button (1) and open the front door (2). Be sure the tray cover is closed before you open the front door.

2 Pull the paper release lever (1) and open the media guide (2), thenremove the jammed media (3).

3 Lock paper release levers.4 Close the front door.

NOTE:

When a Jam 9 has occurred, the length of the actual media size will be shorter than the paper sizesetting of the printer driver. Clear the media jam and replace the media with the correct one.

Jam 3, 5, 6, 8, 9

11

22

2

3

2

11

11

3

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Clearing a Jam


SAFETY CAUTION The fuser is hot; to avoid personal injury, be careful to touch it by referring to the caution label of the

fuser unit.

1 Push the front door release button (1) and open the front door (2). Be sure the tray cover is closed before you open the front door.

2 Remove the connector of the fuser unit.

Jam 4, 7

11

22


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Clearing a Jam


3 Unlock the both sides of the fuser unit.

4 Remove the fuser unit.

SAFETY CAUTION Do not touch the film and the parts around the film when handling the fuser unit, because they may be

hot.

CAUTION

HOT SURFACE

DO NOT TOUCH.


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Clearing a Jam


5 Remove the jammed media.

6 Reinstall the fuser unit.

7 Push the both side knobs of the fuser unit until it is locked.


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Clearing a Jam


8 Connect the connector (1) of the fuser unit and close the front door (2).

1

2


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Clearing a Jam


3 Place media with the print side up under the hooks in the tray.

Be sure that the media does not exceed the limit mark.

4 Install the media tray into the printer.

CAUTION Be sure to hold the media tray with both hands so you do not drop it especially when it is fully loaded.

Fill media upto here.

Load media withprint side up.

Hook


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26/103

Troubleshooting


! Executing the Test PrintIt enables you to print each color (Cyan, Magenta, Yellow and Black) halftone page to check the print

quality.

1 Press MENU/EXIT (PAUSE)button on the printer panel.2 Press (CONTINUE) button until Test Page menu appears.3 Press ENTERbutton.4 Press (CONTINUE)button until Test Print menu appears.

5 Press ENTERbutton to print each color page.

! Printing the test pattern for Adjustment to Media settingWhen using media types other than those recommended, you may need to confirm the print quality by

printing the test pattern below. To print the test pattern, see Setting the ADJ. to Media (Windows

Only) on page 69in Settings and Printing.

Test pattern:

Troubleshooting
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Troubleshooting


! Printer ComponentsYou may need to replace the following components if they have expired. For consumable model

numbers, refer to Options and Supplies in the Setup Guide.

Fuser unit

Transfer roller

Color print cartridge

Black print cartridge


Accumulator unit

(4) (3) (2) (1)

Toner cartridges


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Troubleshooting


Trouble Possible Cause Corrective Action

READY indicator is

blinking.

The printer is receiving,

processing or printing job.

Wait for the job to be completed or

cancel the job.

You have entered the Menu mode

in the printer panel.

Exit the Menu mode by pressing

the MENU/EXIT (PAUSE) button.

READY indicator is off. The printer is not ready, is

disabled, or has detected an error.

Read the printer panel message to

determine the printer status.

ERROR indicator is on. Error occurred that is not user-

correctable.

Turn the printer off and back on

again. If the indicator is still on, the

printer requires service.

ERROR indicator is

blinking.

The printer has stopped because it

detected a user-correctable error

such as an open door or a media

jam.

Correct the condition displayed on

the printer panel (e.g., close the

door or clear the media jam).

On the Test Print, a

single color is not

uniform or many vertical

streaks (both light and

dark) of slightly different

density and non-uniform

color.

The toner is almost depleted. Replace the toner cartridge.

The print cartridge is damaged. Replace the print cartridge.


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Troubleshooting


On the Test Print, half

tone area has areas ofweak color.

Paper doesnt match the

environmental conditions, or it hastoo much moisture.

Try fresh paper, or another type of

paper.Store media in the original, dust-

free package in the same

environmental conditions as the

printer.

A single color appears

faded.

The color density is set incorrectly

in the printer panel.

Check the density setting by

printing the Color Calibration Test

Print Page in the Color Calibration

menu from the printer panel.

Compare the settings with the

color density samples on the Color

Calibration Card. If necessary,

adjust the density from the printer

panel. Refer to Adjusting the

Color Density (Color

Calibration) on page 63in

Settings and Printing.

The toner is almost depleted. Replace the color toner cartridgesoon.



single color has a sharp,

dark or light vertical

streak.

The toner cartridge is almost

depleted and is not properly

applying toner.

Replace that toner cartridge.


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Troubleshooting


Small white spots appear

on OHP transparency.

OHP transparency has dust on its

surface.

Remove dust or dirt from OHP

transparency.


single color shows a light

or dark, repeating

horizontal line.

The roller in the print cartridge has

a slight impression after a long

period of storage.

Run 20-50 prints.

Prints are missing fine-

line detail.

The accumulator unit is worn out,

or the print resolution is set to

high.

Replace the accumulator unit or

reduce the print resolution.

Dark color spots and

dark or light streaks

appear in all colors.

The accumulator unit has reached

the end of its useful life.

Replace the accumulator unit.


S S
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Troubleshooting


On the Test Print,

straight, thin light verticalline in colors.

The intermediate belt inside the

accumulator unit is scratched.

Replace the accumulator unit.



single white spot

appears in approximately

the same vertical place

on the page.

The accumulator unit is damaged. Replace the accumulator unit.

On the Test Print, large

light spot(s) appear

randomly.

Fingerprint(s) on the intermediate

belt (inside) of the accumulator

unit.

Print several pages until the spots

fade and disappear.


S tti d P i ti N t kSM i t d S


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Troubleshooting


The print cartridge is damaged. Run 20-50 prints.

Replace the print cartridge.

On the Test Print, one or

more dark vertical lines

appear on the print in all

colors.

The accumulator unit is scratched. Replace the accumulator unit. If a

new accumulator unit does not

correct the problem:

Put the old accumulator unit back

into the printer.

Repack the new accumulator unit.

Check the fuser.

The fuser unit is damaged. Replace the fuser unit.

The surface of the

printed image appears tohave vertical scratches

(visible by holding the

print at an angle and

observing the shine of

the image).

At first, the scratches

appear only on the

printed image;

eventually, dark vertical

scratches appear on the

imprinted portion of the

page.

The fuser unit is near the end of its

useful life.

Replace the fuser unit (depending

on your quality needs, you cancontinue to print until the dark

vertical lines appear).

Toner spots appear on

the back of the media.

The transfer roller is worn out. Replace the transfer roller.


76 mm(3 in.)

S tti d P i ti N t kM i t d SM i t d S


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Troubleshooting


The page prints in blackin the image area only.(The borders are clear.)

Either the image processor board

or engine control board is not

functioning properly.

Turn the printer off and back on

again. If the problem persists, call

for service.

Solid color print for red,green and blue are notprinted out evenly in theAdjustment to Media testpattern.

(1) Solid Image Pattern

Unrecommended media is used. Adjust the value of ADJ. to Media.

See Setting the ADJ. to

Media (Windows Only) on

page 69 in Settings and Printing.

Black, cyan andmagenta halftone haveweak color area.

(2) Halftone Image

Pattern

Use the Recommended media

(see Media on page 86).

Service Error is

displayed on the LCD.

An error occurred that is not user-

correctable.

Turn the printer off and back onagain. If the error persists, call for

service.

*1, 2 For the entire image, see page 34.


*1

*2

Settings and Printing Net orkM i t d SMaintenance and Spec
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Troubleshooting


! Entire image samples

NOTE:

These image samples may differ depending on the media or circumstances (temperature andhumidity) using the printer.

Normal Image Sample

(1) Image Quality (at Solid Image Pattern)

Poor Image Sample

Green

Red

Blue

Normal Image Sample

(2) Image Quality (at Halftone Image Pattern)

Poor Image Sample

Black

Magenta

Cyan

Settings and Printing NetworkMaintenance and SpecMaintenance and Spec 35


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Troubleshooting


! If the printer driver cannot be installed


The following error

message is displayed and

the printer software cannot

be installed.

You must log on yourcomputer with the

administrative privilege to

run this Setup program.

(Windows NT 4.0*1 /

Windows 2000*2 /

Windows XP*

3

)

You have not logged on the

computer as an

administrator.

If the error message is displayed when

starting the installer, log on the computer

as an administrator and install the

printer software.

If the error message is displayed when

Windows*4 is restarted after the printersoftware was installed, log on the

computer as an administrator.

*1 Microsoft Windows NT operating

system Version 4.0 (hereafterWindows NT 4.0)

*2 Microsoft Windows 2000operating system (hereafter Windows

2000)

*3 Microsoft Windows XP operatingsystem (hereafter Windows XP)

*4 Microsoft Windows operating

system (hereafter Windows)

The printer driver cannot

be installed with the

shared folder of another

server computer after

installing the printer driver

with the shared folder of

the server computer.

The same model of the

printer cannot be installed

with the installer in the

printer CD-ROM disk when

the printer driver is already

installed.

Add a printer with Add Printer Wizard.

The printer CD-ROM disk

may be required when

modifying or repairing the

installed printer software

after installing the printer

software with the shared

folder of the servercomputer.

The server computer is

turned off.

Turn on the server computer to share

the folder for the installation program.

The server computer is

disconnected from the

network.

Connect the server computer to the

network.

Network problems occur. Consult with the network administrator.



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Troubleshooting


A document cannot be

printed from Windows2000 or Windows XP

when adding a network

printer with Add Printer

Wizard.

(Windows 2000 /

Windows XP)

The printer was added on

condition that the printerdoes not use HP JetAdmin.

Change the protocol from Raw to LPR

as follows:

1. Display the Printers folder.

Windows 2000:

Click [Start], select Settings and

click Printers.

Windows XP Professional:

Click [Start], then click Printers

and Faxes.

Windows XP Home:

Click [Start], click Control Panel,

click Printers and Other

Hardware icon, then click

Printers and Faxes icon.

2. Click the printer icon, click File

menu and click Properties.

3. Click the Ports tab.

4. Click the created printer port and

click [Configure Port...].

5. Change the Protocol from Raw to

LPR in the Configure Standard TCP/

IP Port Monitor window.

6. Enter lp in the Queue Name box of

the LPR Settings.7. Click [OK] and click [Close].




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Troubleshooting


The Found New Hardware

Wizard window isdisplayed during restarting

Windows after installing

the printer driver in

Windows XP.

(Windows XP)

The printer driver must be

installed with plug & play.

Perform the following instructions.

1. Select Install the software

automatically in the Found New

Hardware Wizard window and click

[Next >].

2. Select Printer Driverand

click [Next >].

3. Click [Continue Anyway].

4. Click [OK].

The Files Needed window is

displayed.

5. Click [Browse...] and select PCL

folder [D (CD-ROM drive letter):

WinXP \ ENGLISH \ PCL] or PS

folder [D (CD-ROM drive letter):

WinXP \ ENGLISH \ PS]

6. Follow the instructions on the

screen.




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Troubleshooting


When connecting a printer

with USB interface andinstalling the printer driver

with plug & play, the

following error message

may be displayed.

This printer could not be

installed. Quit all

programs, restart

Windows, and then try

again. If the problem

persists, contact your

system administrator.

(Windows 98*1)

*1 Microsoft Windows98 operating system

(hereafter Windows 98)

The printer driver is

already installed with theLPT, network or another

USB port. (This is the error

of standard USB class

driver and USB port

monitor installed in

Windows.)

Perform the following instructions to

install the printer driver again.

1. Be sure to turn the printer on.

2. Connect the printer to the computer

with a USB cable and restart

Windows.

3. Insert the printer CD-ROM disk in

the computer.

4. Exit the Panasonic Setup window.

5. Click [Start], select Settings and

click Control Panel.

6. Double click the System icon.

7. Click the [Device Manager] tab.

8. Click PanasonicDP-CL21P or

PanasonicDP-CL21M in the Other

devices.

9. Click [Properties].

10. Click [Reinstall Driver] and click

[Next >].

11. Select Search for a better driver

than the one your device is using

now. (Recommended).

12. Click [Next >].

13. Click on the Specify a locationcheck box, then click [Browse...].

14. Select Pcl folder [D (CD-ROM drive

letter): \ Win9x \ English \ Pcl] orPS

folder [D (CD-ROM drive letter): \

Win9x \ English \ Ps], then click

[OK].

15. Click [Next >].

16. Click [Next >].17. Select Keep existing driver

(recommended) and click [Next >].

18. Click [Next >].

19. Select [No] and click [Finish].

20. Click [Finish].




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Troubleshooting


When connecting a printer

with USB interface andinstalling the printer driver

with plug & play, the

printer is not added to the

Printers folder.

(Windows 98)

Specifying the driver folder

is incorrect during installingthe printer driver with plug

& play.


install the printer driver again.

1. Be sure to turn the printer on.

2. Connect the printer to the computer

with a USB cable.


click Control Panel.

4. Double click the System icon.

5. Click the [Device Manager] tab.

6. Click DP-CL21P orDP-CL21M in

the Other devices.

7. Click [Remove].

8. Click [OK].

9. Click [Close].

10. Restart Windows.

11. Install the printer driver following the

Wizard window.

For the detailed instructions, refer to

Installing the DP-CL21P

/DP-CL21M Software (For

Windows) in the Setup Guide.


Settings and Printing NetworkMaintenance and SpecMaintenance and Spec. 40


40/103

Troubleshooting


! If you cant make a print


Printer is not operating. The printer may not be

plugged into an AC outlet

or turned on.

Make sure that you plugged in the

printer, turned it on and it's Ready.

The interface cable(s) may

not be connected properly.

Make sure that you connected the

interface cable(s) properly.

The printer does not printcorrectly.

Appropriate driver may notbe installed or DP-CL21P/

DP-CL21M printer may not

be selected.

If the communication link between yourcomputer and the printer is working but

the printer ejects a blank page when

printing from your application or through

Windows, make sure that the

appropriate driver is installed and that

you have selected the printer correctly.

The setting for printing is

not effective.

Some applications may not

allow you to change thesettings through the

DP-CL21P/DP-CL21M

printer drivers setting

window.

Change the applications settings.

When a document is

printed via the server

computer, the followingerror message is

displayed.

There was an error found

when printing the

document document to \\

\

CL21MPS (printer name).Do you want to retry or

cancel the job?

(Windows NT 4.0 /

Windows 2000)

Everyone privilege for

printing was deleted on the

server computer.

Consult with the administrator to add

your printing privilege on the server

computer.



41/103

Troubleshooting


The following spool32

error message isdisplayed:

This program has

performed an illegal

operation and will be shut

down. If the problem

persists, contact the

program vendor.

(Windows 98)

Error of standard LPT port

monitor installed inWindows.


avoid this problem:

1. Restart Windows.


click Printers.

3. Click the printer icon using the LPT

port, click File menu and click

Properties.

4. Click the Details tab and click[Spool Settings...].

5. Select Start printing after last page

is spooled.

6. Click [OK].

7. Click [OK].

Jobs in the spooler are

deleted after media jam

has occurred.

(Windows 98)

Error of standard USB port

monitor installed in

Windows when printingthrough USB.

Print the document again.




42/103

Troubleshooting


Printer does not print

correctly when usingPanasonic DP-CL21P

PCL 5c or Panasonic

DP-CL21M PCL 5c printer

driver.

Example:

(1) Printer does not printan image even if it is

displayed on the

screen.

(2) An image which is not

displayed on the

screen is printed.

(3) Characters which are

displayed correctly onthe screen are printed

over other characters.

(4) The edge of a

character is not

printed even if it is

displayed correctly on

the screen.

(5) Font displayed on thescreen is different

from that printed.

(Windows - PCL)

Error of EMF in Windows. Disable the Metafile Spooling as follows:

1. Perform the steps 1 - 4 of Disabling

the Device Font below.

2. Click the Output tab.

3. Remove the check mark of the

Metafile Spooling check box.

4. Click [OK].

The document includes

different fonts from theprinter's resident fonts.

Change the fonts in the document for

fonts installed in Windows.

Disable the setting of the Device Font as

follows:

Disabling the Device Font


Windows 95*1 / Windows 98 / Windows Me*2 / Windows NT 4.0 /

Windows 2000:Click [Start], select Settings and click Printers.


Click [Start], then click Printers and Faxes.

Windows XP Home:

Click [Start], click Control Panel, click Printers and Other

Hardware icon, then click Printers and Faxes icon.

2. Click the printer icon to change the setting.

3. Display the printer properties window. Windows 95 / Windows 98 / Windows Me:

Click File menu and click Properties.

Click Setup tab.

Windows NT 4.0:

Click File menu and click Document Defaults....

Windows 2000 / Windows XP:

Click File menu, click Printing Preferences....

4. Click [Advanced...].5. Click the Font tab.

6. Remove the check mark of the Use Device Fonts check box.

7. Click [OK].

*1 Microsoft Windows 95 operating system (hereafter Windows 95)

*2 Microsoft Windows Millennium Edition operating system

(hereafter Windows Me)




43/103

Troubleshooting

g g Maintenance and Spec.p 43

A media is not fed from

the multi-purpose traywhen the media is loaded

in the multi-purpose tray

only.

Multi-Purpose Tray is not

selected for Paper Source.

Select Multi-Purpose Tray for Paper

Source.

A different size's media is

fed even if automatic tray

selection is selected for

paper source.

(Windows NT 4.0 /

Windows 2000 /

Windows XP - PS)

The tray assignment of the

printer driver is not

matched the actual size of

the media in the tray.

Change the tray assignment as follow:


Windows NT 4.0 / Windows 2000:Click [Start], select Settings and

click Printers.


Click [Start], then click Printers

and Faxes.

Windows XP Home:


click Printers and OtherHardware icon, then click


2. Click the PS printer icon.

3. Click File menu and click

Properties.

4. Change the Form To Tray

Assignment setting in Device

Settings tab to the actual size of the

media in the tray.

5. Click [OK].



44/103



45/103

Troubleshooting

g g pp 45

! If the printer does not work properly


The following menu is

grayed out or cannot be

used:

Pages per Sheet,

Booklet, Scale,Fit to Output Paper Size,

Poster,

Watermark,

Overlay,

Reverse Page Order and

Collate (without hard disk

drive)

(Windows - PCL)

The installer was not used

to install the printer driver.

(Example)

The printer driver wasinstalled with Alternate

Driver (Windows NT 4.0) or

Additional Driver (Windows

2000 / Windows XP).

Reinstall the printer driver as follows:


Windows 95 / Windows 98 /

Windows Me / Windows NT 4.0 /

Windows 2000:Click [Start], select Settings and

click Printers.


Click [Start], and then click

Printers and Faxes.

Windows XP Home:


click Printers and OtherHardware icon, then click


2. Click the printer icon to delete it.

3. Click File menu and click Delete.

4. Insert the printer CD-ROM disk in

the computer.

5. Click Custom Printer Setup and

click Install Printer Driver andUtilities.

6. If the Purchase Information

window is displayed, select the shop

where you purchased the printer and

click [Next >].

If you cannot find the shop where

you purchased the printer, select

Otherand click [Next >].7. Click [Yes].

8. Click the Client PC check button

and click [Next >].

9. Click [Browse...] and select the

printer shared by the server

computer.

10. Follow the instructions on the

screen.


46/103



47/103

Troubleshooting

Spooled jobs are not

displayed in the HDDSpooler window.

(Windows - HDD Utility)

The network traffic may be

heavy.

Update the HDD Spooler window.

1. Click the View menu and click

Refresh.

A spooled job still remains

in the HDD Spooler

window even if you delete

it using the printer panel.


Printer's status information

in the HDD Spooler

window is not changed.


Printer's information in the

HDD Spooler window is not

updated periodically.

X mark is displayed on the

printer's icon listed in the

HDD Utility window.


The printer is turned off or

the network cable is

disconnected.

Turn the printer on or connect the

network cable, and then update the

HDD Utility window.

1. Click the View menu and click

Refresh.

The brightness cannot beadjusted when printing a

document of the PDF

data.

The brightness setting isnot effective with some

Acrobat Reader programs

if the PDF data includes

the color management

setting of the printer.

Use the Acrobat Reader in the printerCD-ROM disk provided.

The print setting of the

application LotusFreelance is not effective.

(Windows)

This is the specification of

the Lotus Freelance.

Change the printer drivers setting by

selecting the printer icon in the Printersfolder under Windows. Refer to

Setting the PCL Printer Driver on

page 84 orSetting the PS Printer

Driver (DP-CL21M only) on page 145.


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Troubleshooting

A document is printed in

color even if the ColorAppearance or Color is set

to Monochrome or Black &

White.

(Windows NT 4.0 /

Windows 2000 /

Windows XP - PS)

Color Appearance or Color

setting is not effective forsome application such as

Acrobat Reader.

Set the Color Management to Grayscale

(see Advanced Tab (Windows NT4.0) on page 173 or Advanced

Options Window (Windows 2000 /

Windows XP) on page 177 in

Settings and Printing).

Though you try to change

the Installable Options of

your printer, the Installable

Options are not displayed.

(Mac OS 8.1 - 9.2)

The PPD file except

Panasonic

DP-CL21M.PPD is

selected as the printers

PPD file.

1. Remove the desktop printer icon.

2. Reinstall the DP-CL21M software.

Refer to Installing the DP-CL21M

Software (For Macintosh) in the

Setup Guide.

The Parsed PPD file in the

initial setting folder may bebroken.

1. Remove the desktop printer icon.

2. Remove the following file.System Folder:Preferences:Printing

Prefs:Parsed PPD Folder:Panasonic

DP-CL21M.PPD

3. Reinstall the DP-CL21M software.

Refer to Installing the DP-CL21M

Software (For Macintosh) in the

Setup Guide.

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51/103

Troubleshooting

Image is very faded or

pieces of the image aremissing; toner on the

page is loose.

When using the multi-purpose tray, make sure that you have selected

the correct media type in the driver.

Streaks or spots. Most spots are caused by fingerprints or dust introduced into the printer

while installing the printer consumables or loading media.

Make sure that the surface where you unpack the printer, paper, and

transparencies is free of dust. Keep supplies in a covered area or a

closed box.

Make sure that the print cartridge stays covered until immediately before

installing it in the printer. Exposure to light for more than 45 seconds

may damage the print cartridge.

Do not touch the intermediate belt of the accumulator unit; fingerprints

affect print quality.

Make sure that the paper or transparency film is clean.

Make sure that you handle the media on the outside edges to avoid

fingerprints.

To get rid of fingerprint spots, print a few prints.

The back of the printed

page appears dirty.

Toner particles have contaminated the transfer roller. This may happen if

the printed image is larger than the media (for example, when printing

on envelopes). Run 10-20 prints to clean the transfer roller.

The print quality of a

transparency is poor.

There may be a defect on the coated surface of the transparency. Try

printing on the other side.

Trouble Corrective Action

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Warning / Printer Error Messages

NOTE: Tray 1 is the standard media tray. Tray 2 is the tray of the Optional Paper Feeder. Tray 3 is the tray of

the lower one when the 2nd Optional Paper Feeder is installed.

! Warning MessagesThe following warning message is displayed in the lower line of the LCD panel.


Printer LCD Panel

Warning Message Possible Cause Corrective Action

Low Cyan Toner Cyan toner cartridge is almost

empty.

Have the cyan toner cartridge

available.

Low Magenta Toner Magenta toner cartridge is almost

empty.

Have the magenta toner cartridge

available.

Low Yellow Toner Yellow toner cartridge is almost

empty.

Have the yellow toner cartridge

available.

Low Black Toner Black toner cartridge is almost

empty.

Have the black toner cartridge

available.

WTC FULL Waste toner cartridge is near full. Have the waste toner cartridge

available.

PC-Black wearing out Black print cartridge is wearing

out.

Have the black print cartridge

available.

PC-Color wearing out Color print cartridge is wearing

out.

Have the color print cartridge

available.PC-Black Replace Black print cartridge is worn out. Replace the black print cartridge.

PC-Color Replace Color print cartridge is worn out. Replace the color print cartridge.

AU wearing out Accumulator unit is wearing out. Have the accumulator unit

available.

AU Replace Accumulator unit is worn out. Replace the accumulator unit.

TR wearing out Transfer roller is wearing out. Have the transfer roller available.


53/103



54/103


! Printer Error Messages (User Error)

Error Message Possible Cause Corrective Action

Output Tray

Full

Output tray is full. Remove the printed media from

the output tray.

Memory Overflow There is not enough memory in

the printer.

Add memory or select a lower

resolution in the printer driver.

HDD I/O Error HDD I/O error has occurred. Perform Check Disk operation inthe HDD Maintenance mode.

If it still remains, perform Quick

Format or HDD Format operation

in the HDD Maintenance mode

(see Using the HDD

Maintenance Mode on page 76

in Settings and Printing).

FSR

Not Installed

Fuser unit is not installed. Install the fuser unit.

TC-C

Not Installed

Cyan toner cartridge is not

installed.

Install the cyan toner cartridge.

TC-C

Replace

Cyan toner cartridge is empty. Replace the cyan toner cartridge.

TC-M

Not Installed

Magenta toner cartridge is not

installed.

Install the magenta toner cartridge.

TC-M

Replace

Magenta toner cartridge is empty. Replace the magenta toner

cartridge.

TC-Y

Not Installed

Yellow toner cartridge is not

installed.

Install the yellow toner cartridge.

TC-Y

Replace

Yellow toner cartridge is empty. Replace the yellow toner cartridge.

TC-K

Not Installed

Black toner cartridge is not

installed.

Install the black toner cartridge.

TC-K

Replace

Black toner cartridge is empty. Replace the black toner cartridge.

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55/103


WTC

Replace

Waste toner cartridge is full. Replace the waste toner cartridge.

PC-Black

Not Installed

Black print cartridge is not

installed.

Install the black print cartridge.

PC-Color

Not Installed

Color print cartridge is not

installed.

Install the color print cartridge.

Reset Tray1

Remove MPT Paper

Multi-purpose tray is not in closed

position.

Remove media from the multi-

purpose tray.Uninstall tray 1 and then install it.

Front or Right door

Open

Front or right side door is open. Close the front or right side door.

Toner Door

Open

Toner door is open. Close the toner door.

Reset Tray1 Multi-purpose tray motor error has

occurred.

Uninstall tray 1 and then install it.

Load Letter Any tray does not contain letter

size media.

Load letter size media.

Load Legal Any tray does not contain legal

size media.

Load legal size media.

Load A4 Any tray does not contain A4 size

media.

Load A4 size media.

Load B5 (JIS) Any tray does not contain B5 (JIS)

size media.

Load B5 (JIS) size media.

All Media Tray

Empty

All trays that are possible to feed

media are empty.

If the upper tray is not installed

when Optional Paper Feeder(s) is

installed, it is impossible to feed

media from the lower tray.

Load media in a media tray (not to

be the multi-purpose tray).

Load Letter

in Tray1

Letter size media is not loaded in

tray 1.

Load letter size media in tray 1.




56/103


Load Legal

in Tray1

Legal size media is not loaded in

tray 1.

Load legal size media in tray 1.

Load A4

in Tray1

A4 size media is not loaded in tray

1.

Load A4 size media in tray 1.

Load B5 (JIS)

in Tray1

B5 (JIS) size media is not loaded

in tray 1.

Load B5 (JIS) size media in tray 1.

Tray 1

Not Installed

Tray 1 is not installed. Install tray 1.

Tray 1

Empty

Tray 1 is empty. Load media in tray 1.

Load Letter

in Tray2


tray 2.


Load Legal

in Tray2

Legal size media is not loaded in

tray 2.

Load legal size media in tray 2.

Load A4

in Tray2


2.


Load B5 (JIS)

in Tray2


in tray 2.


Tray 2

Not Installed


Tray 2

Empty


Load Letter

in Tray3


tray 3.


Load Legalin Tray3 Legal size media is not loaded intray 3. Load legal size media in tray 3.

Load A4

in Tray3


3.


Load B5 (JIS)

in Tray3


in tray 3.


Tray 3Not Installed





57/103


Tray 3

Empty


JAM 01

See front door label

Pickup jam Clear media jam (see page 15)

JAM 02


Jam at registration sensor Clear media jam (see page 17)

JAM 03


Jam at fuser Clear media jam (see page 18)

JAM 04



JAM 05



JAM 06



JAM 07



JAM 08



JAM 09


Media size is wrong. Clear media jam (see page 18)

and set correct size media.

JAM 21


Jam at tray 2 Clear media jam (see page 23)

JAM 22


Jam at tray 3 Clear media jam (see page 23)

JAM 31See front door label Jam at automatic duplex unit Clear media jam (see page 25)

AU/WTC

Not Installed

Accumulator unit or waste toner

cartridge is not installed.

Install the accumulator unit or the

waste toner cartridge.

Letter in MPT

Plain Paper

Letter size plain paper is

requested in the multi-purpose

tray.

Load plain, letter sized paper in

the multi-purpose tray.




58/103


Letter in MPT

Thin Paper

Letter size thin paper is requested

in the multi-purpose tray.

Load thin, letter sized paper in the

multi-purpose tray.

Letter in MPT

Thick Paper/Card

Letter size thick paper/card is


tray.

Load thick, letter sized paper/card


Letter in MPT

Transparency

Letter size transparency is


tray.

Load letter sized transparency in


Letter in MPT

Label

Letter size label is requested in the

multi-purpose tray.

Load letter sized label in the multi-

purpose tray.

Letter in MPT

Coated Paper

Letter size coated paper is


tray.

Load coated, letter sized paper in


Letter in MPTEnvelope Letter size envelope is requestedin the multi-purpose tray. Load letter sized envelope in themulti-purpose tray.

Letter in MPT

Bond/Letterhead

Letter size bond/letterhead is


tray.

Load bond/letterhead, letter sized

paper in the multi-purpose tray.

Letter in MPT

Recycled Paper

Letter size recycled paper is


tray.

Load recycled, letter sized paper


A4 in MPT

Plain Paper

A4 size plain paper is requested in


Load plain, A4 sized paper in the

multi-purpose tray.

A4 in MPT

Thin Paper

A4 size thin paper is requested in


Load thin, A4 sized paper in the

multi-purpose tray.

A4 in MPT

Thick Paper/Card

A4 size thick paper/card is

requested in the multi-purposetray.

Load thick, A4 sized paper/card in


A4 in MPT

Transparency

A4 size transparency is requested


Load A4 sized transparency in the

multi-purpose tray.

A4 in MPT

Label

A4 size label is requested in the

multi-purpose tray.

Load A4 sized label in the multi-

purpose tray.


/



59/103


A4 in MPT

Coated Paper

A4 size coated paper is requested


Load coated, A4 sized paper in the

multi-purpose tray.

A4 in MPT

Envelope

A4 size envelope is requested in


Load A4 sized envelope in the

multi-purpose tray.

A4 in MPT

Bond/Letterhead

A4 size bond/letterhead is


tray.

Load bond/letterhead, A4 sized


A4 in MPTRecycled Paper

A4 size recycled paper isrequested in the multi-purpose

tray.

Load recycled, A4 sized paper inthe multi-purpose tray.

Legal in MPT

Plain Paper

Legal size plain paper is requested


Load plain, legal sized paper in the

multi-purpose tray.

Legal in MPT

Thin Paper

Legal size thin paper is requested


Load thin, legal sized paper in the

multi-purpose tray.

Legal in MPT

Thick Paper/Card

Legal size thick paper/card is


tray.

Load thick, legal sized paper/card


Legal in MPT

Transparency

Legal size transparency is


tray.

Load legal sized transparency in


Legal in MPT

Label

Legal size label is requested in the

multi-purpose tray.

Load legal sized label in the multi-

purpose tray.

Legal in MPT

Coated Paper

Legal size coated paper is


tray.

Load coated, legal sized paper in


Legal in MPT

Envelope

Legal size envelope is requested


Load legal sized envelope in the

multi-purpose tray.

Legal in MPT

Bond/Letterhead

Legal size bond/letterhead is


tray.

Load bond/letterhead, legal sized


Legal in MPT

Recycled Paper

Legal size recycled paper size is


tray.

Load recycled, legal sized paper in



W i / P i t E M



60/103


B5 (JIS) in MPT

Plain Paper

B5 (JIS) size plain paper is


Load plain, B5 (JIS) sized paper in


B5 (JIS) in MPT

Thin Paper

B5 (JIS) size thin paper is


tray.

Load thin, B5 (JIS) sized paper in


B5 (JIS) in MPT

Thick Paper/Card

B5 (JIS) size thick paper/card is


Load thick, B5 (JIS) sized paper/

card in the multi-purpose tray.

B5 (JIS) in MPT

Transparency

B5 (JIS) size transparency is


tray.

Load B5 (JIS) sized transparency


B5 (JIS) in MPT

Label

B5 (JIS) size label is requested in


Load B5 (JIS) sized label in the

multi-purpose tray.

B5 (JIS) in MPT

Coated Paper

B5 (JIS) size coated paper is


tray.

Load coated, B5 (JIS) sized paper


B5 (JIS) in MPT

Envelope

B5 (JIS) size envelope is


tray.

Load B5 (JIS) sized envelope in


B5 (JIS) in MPTBond/Letterhead

B5 (JIS) size bond/letterhead isrequested in the multi-purpose

tray.

Load bond/letterhead, B5 (JIS)sized paper in the multi-purpose

tray.

B5 (JIS) in MPT

Recycled Paper

B5 (JIS) size recycled paper is


tray.

Load recycled, B5 (JIS) sized


A5 in MPTPlain Paper A5 size plain paper is requested inthe multi-purpose tray. Load plain, A5 sized paper in themulti-purpose tray.

A5 in MPT

Thin Paper

A5 size thin paper is requested in


Load thin, A5 sized paper in the

multi-purpose tray.

A5 in MPT

Thick Paper/Card

A5 size thick paper/card is


tray.

Load thick, A5 sized paper /card in



W i / P i t E M



61/103


A5 in MPT

Transparency

A5 size transparency is requested


Load A5 sized transparency in the

multi-purpose tray.

A5 in MPT

Label

A5 size label is requested in the

multi-purpose tray.

Load A5 sized label in the multi-

purpose tray.

A5 in MPT

Coated Paper

A5 size coated paper is requested


Load coated, A5 sized paper in the

multi-purpose tray.

A5 in MPT

Envelope

A5 size envelope is requested in


Load A5 sized envelope in the

multi-purpose tray.

A5 in MPT

Bond/Letterhead

A5 size bond/letterhead is


tray.

Load bond/letterhead, A5 sized


A5 in MPT

Recycled Paper

A5 size recycled paper is


tray.

Load recycled, A5 sized paper in


Executive in MPT

Plain Paper

Executive size plain paper is


tray.

Load plain, executive sized paper


Executive in MPT

Thin Paper

Executive size thin paper is


tray.

Load thin, executive sized paper in


Executive in MPT

Thick Paper/Card

Executive size thick paper/card is


tray.

Load thick, executive sized paper/


Executive in MPT

Transparency

Executive size transparency is


tray.

Load executive sized transparency


Executive in MPTLabel

Executive size label is requestedin the multi-purpose tray.

Load executive sized label in themulti-purpose tray.

Executive in MPT

Coated Paper

Executive size coated paper is


tray.

Load coated, executive sized


Executive in MPT

Envelope

Executive size envelope is


Load executive sized envelope in






62/103


Executive in MPT

Bond/Letterhead

Executive size bond/letterhead is


Load bond/letterhead, executive

sized paper in the multi-purposetray.

Executive in MPT

Recycled Paper

Executive size recycled paper is


tray.

Load recycled, executive sized


ENV.C5 in MPT

Plain Paper

Envelope C5 size plain paper is


tray.

Load plain, Envelope C5 sized


ENV.C5 in MPT

Thin Paper

Envelope C5 size thin paper is


tray.

Load thin, Envelope C5 sized


ENV.C5 in MPT

Thick Paper/Card

Envelope C5 size thick paper/card

is requested in the multi-purpose

tray.

Load thick, Envelope C5 sized

paper/card in the multi-purpose

tray.

ENV.C5 in MPT

Transparency

Envelope C5 size transparency is


tray.

Load Envelope C5 sized

transparency in the multi-purpose

tray.

ENV.C5 in MPT

Label

Envelope C5 size label is


tray.

Load Envelope C5 sized label in


ENV.C5 in MPT

Coated Paper

Envelope C5 size coated paper is


tray.

Load coated, Envelope C5 sized


ENV.C5 in MPT

Envelope

Envelope C5 size envelope is


tray.

Load Envelope C5 sized envelope


ENV.C5 in MPT

Bond/Letterhead

Envelope C5 size bond/letterhead


tray.

Load bond/letterhead, Envelope

C5 sized paper in the multi-

purpose tray.

ENV.C5 in MPT

Recycled Paper

Envelope C5 size recycled paper


tray.

Load recycled, Envelope C5 sized




63/103




64/103


ENV.#9 in MPT

Thick Paper/Card

Envelope #9 size thick paper/card

is requested in the multi-purposetray.

Load thick, Envelope #9 sized

paper/card in the multi-purposetray.

ENV.#9 in MPT

Transparency

Envelope #9 size transparency is


tray.

Load Envelope #9 sized


tray.

ENV.#9 in MPT

Label

Envelope #9 size label is


tray.

Load Envelope #9 sized label in


ENV.#9 in MPT

Coated Paper

Envelope #9 size coated paper is


tray.

Load coated, Envelope #9 sized


ENV.#9 in MPT

Envelope

Envelope #9 size envelope is


tray.

Load Envelope #9 sized envelope


ENV.#9 in MPT

Bond/Letterhead

Envelope #9 size bond/letterhead


tray.


#9 sized paper in the multi-

purpose tray.

ENV.#9 in MPT

Recycled Paper

Envelope #9 size recycled paper is


tray.

Load recycled, Envelope #9 sized


ENV.#10 in MPT

Plain Paper

Envelope #10 size plain paper is


tray.

Load plain, Envelope #10 sized


ENV.#10 in MPT

Thin Paper

Envelope #10 size thin paper is


tray.

Load thin, Envelope #10 sized


ENV.#10 in MPT

Thick Paper/Card

Envelope #10 size thick paper/

card is requested in the multi-

purpose tray.

Load thick, Envelope #10 sized


tray.

ENV.#10 in MPT

Transparency

Envelope #10 size transparency is


tray.



tray.





65/103


ENV.#10 in MPT

Label

Envelope #10 size label is


Load Envelope #10 sized label in


ENV.#10 in MPT

Coated Paper

Envelope #10 size coated paper is


tray.

Load coated, Envelope #10 sized


ENV.#10 in MPT

Envelope

Envelope #10 size envelope is


tray.


envelope in the multi-purpose tray.

ENV.#10 in MPT

Bond/Letterhead

Envelope #10 size bond/letterhead


tray.


#10 sized paper in the multi-

purpose tray.

ENV.#10 in MPT

Recycled Paper

Envelope #10 size recycled paper


tray.

Load recycled, Envelope #10

sized paper in the multi-purpose

tray.

ENV.DL in MPT

Plain Paper

Envelope DL size plain paper is


tray.

Load plain, Envelope DL sized


ENV.DL in MPT

Thin Paper

Envelope DL size thin paper is


tray.

Load thin, Envelope DL sized


ENV.DL in MPT

Thick Paper/Card

Envelope DL size thick paper/card


tray.

Load thick, Envelope DL sized


tray.

ENV.DL in MPT

Transparency

Envelope DL size transparency is


tray.

Load Envelope DL sized


tray.

ENV.DL in MPT

Label

Envelope DL size label is


tray.

Load Envelope DL sized label in


ENV.DL in MPT

Coated Paper

Envelope DL size coated paper is


tray.

Load coated, Envelope C5 sized






66/103


ENV.DL in MPT

Envelope

Envelope DL size envelope is


Load Envelope DL sized envelope


ENV.DL in MPT

Bond/Letterhead

Envelope DL size bond/letterhead


tray.


DL sized paper in the multi-

purpose tray.

ENV.DL in MPT

Recycled Paper

Envelope DL size recycled paper


tray.

Load recycled, Envelope DL sized


ENV.Monarch in MPT

Plain Paper

Envelope Monarch size plain

paper is requested in the multi-

purpose tray.

Load plain, Envelope Monarch


tray.

ENV.Monarch in MPT

Thin Paper

Envelope Monarch size thin paper


tray.

Load thin, Envelope Monarch


tray.

ENV.Monarch in MPT

Thick Paper/Card

Envelope Monarch size thick

paper/card is requested in the

multi-purpose tray.

Load thick, Envelope Monarch

sized paper/card in the multi-

purpose tray.

ENV.Monarch in MPT

Transparency

Envelope Monarch size

transparency is requested in the

multi-purpose tray.

Load Envelope Monarch sized


tray.

ENV.Monarch in MPT

Label

Envelope Monarch size label is


tray.


label in the multi-purpose tray.

ENV.Monarch in MPT

Coated Paper

Envelope Monarch size coated

paper is requested in the multi-

purpose tray.

Load coated, Envelope Monarch


tray.

ENV.Monarch in MPT

Envelope

Envelope Monarch size envelope


tray.


envelope in the multi-purpose tray.

ENV.Monarch in MPT

Bond/Letterhead

Envelope Monarch size bond/

letterhead is requested in the

multi-purpose tray.


Monarch sized paper in the multi-

purpose tray.





67/103


ENV.Monarch in MPT

Recycled Paper

Envelope Monarch size recycled

paper is requested in the multi-purpose tray.

Load recycled, Envelope Monarch

sized paper in the multi-purposetray.

Custom in MPT

Plain Paper

Custom size plain paper is


tray.

Load plain, Custom sized paper in


Custom in MPT

Thin Paper

Custom size thin paper is


tray.

Load thin, Custom sized paper in


Custom in MPT

Thick Paper/Card

Custom size thick paper/card is


tray.

Load thick, Custom sized paper/


Custom in MPT

Transparency

Custom size transparency is


tray.

Load Custom sized transparency


Custom in MPT

Label

Custom size label is requested in


Load Custom sized label in the

multi-purpose tray.

Custom in MPT

Coated Paper

Custom size coated paper is


tray.

Load coated, Custom sized paper


Custom in MPTEnvelope

Custom size envelope isrequested in the multi-purpose

tray.

Load Custom sized envelope inthe multi-purpose tray.

Custom in MPT

Bond/Letterhead

Custom size bond/letterhead is


tray.

Load bond/letterhead, Custom


tray.

Custom in MPT

Recycled Paper

Custom size recycled paper is


tray.

Load recycled, custom sized






68/103


The first page is printed,

then error message andCONTINUE or CANCEL

are displayed by turns.

The length of the loaded media in

the multi-purpose tray is shorterthan the paper size setting of the

printer driver.

Replace the media with the correct

one and press (CONTINUE)button on the printer panel.

The printer will print from the first

page.

Press (CANCEL) button on the

printer panel to cancel printing.

Set the paper size of the printer

driver correctly.



69/103

Repacking



70/103

p g

It is highly recommended that you keep the original carton and ALL packing materials.

Should you need to transport or ship your printer, please follow these instructions.

SAFETY CAUTION

The printer weighs about 30 kg (66 lbs.). It must be handled by two people.

NOTE:

Sho

PanasonicDPCL21 MAINT

Documents

Transcript of PanasonicDPCL21 MAINT