9370 Maint Manual

Title page

Alcatel-Lucent 9370

Radio Network Controller | V7.1

Maintenance Guide

NN-20500-023

ISSUE 7.04

MAY 2010

Alcatel-Lucent – Proprietary

Use pursuant to applicable agreements


Legal notice

Legal notice

Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective

owners.

The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Copyright © 2010 Alcatel-Lucent. All rights reserved.

Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or used by anyone outside

Alcatel-Lucent without its written authorization.

Not to be used or disclosed except in accordance with applicable agreements.

Trademarks

"Nortel Multiservice Switch", "Nortel Multiservice Data Manager", "Nortel Point of Concentration" are Nortel products.




Contents

About this document

Purpose ............................................................................................................................................................................................. ixix

Reason for revision ...................................................................................................................................................................... ixix

New in this release ....................................................................................................................................................................... ixix

Intended audience .......................................................................................................................................................................... xx

Supported systems ......................................................................................................................................................................... xx

How to use this document ........................................................................................................................................................... xx

Safety information ......................................................................................................................................................................... xx

Prerequisites ..................................................................................................................................................................................... xx

Conventions used ........................................................................................................................................................................... xx

Related information ..................................................................................................................................................................... xixi

Document support ....................................................................................................................................................................... xiixii

Technical support ........................................................................................................................................................................ xiixii

How to order ................................................................................................................................................................................. xiixii

How to comment ......................................................................................................................................................................... xiixii

1 Roadmap to Radio Network Controller documentation

Overview ....................................................................................................................................................................................... 1-11-1

Roadmap to Radio Network Controller documentation .............................................................................................. 1-21-2

2 Safety statements

Overview ....................................................................................................................................................................................... 2-12-1

Structure of safety statements ................................................................................................................................................ 2-22-2

3 9370 RNC hardware presentation

9370 RNC hardware configuration ..................................................................................................................................... 3-13-1

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iii

4 Maintenance activity

Overview ....................................................................................................................................................................................... 4-14-1

Preventive maintenance ........................................................................................................................................................... 4-24-2

Corrective maintenance ........................................................................................................................................................... 4-74-7

5 9370 RNC emergency recovery procedures

Overview ....................................................................................................................................................................................... 5-15-1

To create a backup ..................................................................................................................................................................... 5-25-2

To schedule an automatic backup on all 9370 RNCs ................................................................................................... 5-55-5

To launch a restore ..................................................................................................................................................................... 5-65-6

To synchronize MIB files ..................................................................................................................................................... 5-105-10

6 Module replacement

Overview ....................................................................................................................................................................................... 6-16-1

To replace a PS module ........................................................................................................................................................... 6-26-2

To replace a DCPS module .................................................................................................................................................... 6-46-4

7 Module LEDs

Overview ....................................................................................................................................................................................... 7-17-1

LEDs on 9370 RNC Modules ............................................................................................................................................... 7-27-2

A Product conformance statements

Overview ...................................................................................................................................................................................... A-1A-1

Regulatory requirement compliance .................................................................................................................................. A-2A-2

Compliance for Canada .......................................................................................................................................................... A-3A-3

Compliance for China ............................................................................................................................................................ A-5A-5

Compliance for European Union ........................................................................................................................................ A-6A-6

Compliance for United States .............................................................................................................................................. A-9A-9

Index

Contents

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List of tables

4-1 Regular preventive maintenance actions ........................................................................................................... 4-24-2

4-2 Major software maintenance activities .............................................................................................................. 4-44-4

4-3 Hardware replacement in the 9370 RNC .......................................................................................................... 4-84-8

7-1 LED description for all modules .......................................................................................................................... 7-37-3

7-2 Description of LED states ...................................................................................................................................... 7-37-3

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List of figures

1-1 Roadmap to Radio Network Controller documentation .............................................................................. 1-31-3

3-1 9370 RNC components layout on the front panel ......................................................................................... 3-23-2

3-2 9370 RNC components layout on the rear panel ........................................................................................... 3-33-3

3-3 9370 RNC modules on the front panel .............................................................................................................. 3-43-4

3-4 9370 RNC modules on the rear panel ................................................................................................................ 3-53-5

5-1 9370 RNC configuration and software backup .............................................................................................. 5-25-2

7-1 Module front panel LEDs ....................................................................................................................................... 7-27-2

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vii

About this documentAbout this document

Purpose

This publication lists the replacement procedures applicable to the preventive and

corrective maintenance of the Alcatel-Lucent UMTS 9370 Radio Network Controller

(9370 RNC) for X SONET, SDH-x, and PCM-x configurations.

Reason for revision

Issue number Issue date Reason for reissue

7.04 May 2010 Standard issue

7.03 February 2010 Preliminary issue

7.02 November 2009 Preliminary issue

7.01 September 2009 Draft issue

New in this release

New features:

• Feature 100832, IuBC interface over Ethernet on the RNC

• Feature 27649, Native IP IuB support

• Feature 33328, RNC support for IuR over IP

• Feature 34478, RNC support for IuCS over IP

• Feature 34560, IP Carrier Grade evolution

• Feature 34559, Advanced Traffic Management Solution

Note: For a detailed description of these features, see Alcatel-Lucent 9370 Radio

Network Controller - Technical Description, NN-20500-021.

Other changes:

• Reformat to comply with current documentation standards.

• Updates on LEDs for 9370 RNC modules, see “LEDs on 9370 RNC Modules”

(p. 7-2)

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ix

Intended audience

This publication is intended for the operations and maintenance personnel.

Supported systems

This document applies to Alcatel-Lucent W-CDMA V7.1 system release.

This document applies to RNC.

How to use this document

No specific recommendation applies regarding the way readers should read this

document.

Safety information

For your safety, this document contains safety statements. Safety statements are given at

points where risks of damage to personnel, equipment, and operation may exist. Failure to

follow the directions in a safety statement may result in serious consequences.

Prerequisites

Alcatel-Lucent recommends you to be familiar with the following documents:

• Alcatel-Lucent 9370 Radio Network Controller - Technical Description,

NN-20500-021

• Nortel Multiservice Switch 15000/20000 - Hardware Description, NN-10600-120

• Alcatel-Lucent 9370 Radio Network Controller - PNNI Hairpin Removal,

NN-20500-225

Conventions used

Vocabulary conventions

None

Typographical conventions

The following typographical conventions are used in this document:

Appearance Description

italicized text • File and directory names

• Emphasized information

graphical user interface text None

variable None

key name None

About this document

....................................................................................................................................................................................................................................

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Appearance Description

command-syntax None

input text None

output text None

IP reference, IP number Related document that is referenced in the document

Related information

For information on subjects related to the content of this document, refer to the

documents listed in the following table:

Refer to this document At this location For information on

Alcatel-Lucent 9370 Radio

Network Controller -

Technical Description,

NN-20500-021

http://support.alcatel-

lucent.com

The 9370 architecture, hardware

modules, configuration,

functions, and interfaces.

Alcatel-Lucent 9370 Radio

Network Controller - PNNI

Hairpin Removal,

NN-20500-225


lucent.com

Procedures to remove PNNI

hairpin.

Nortel Multiservice Switch

15000/20000 - Hardware

Description, NN-10600-120


lucent.com

Hardware description of Nortel

Multiservice Switch

15000/20000.

Nortel Multiservice Switch

15000/20000 - Hardware

Installation, Maintenance and

Upgrades, NN-10600-130


lucent.com

Procedures to install, maintain,

and upgrade Nortel Multiservice

Switch 15000/20000.

Alcatel-Lucent W-CDMA

System - Terminology,

NN-20500-002


lucent.com

List of terms used in

Alcatel-Lucent 9300 W-CDMA

documents.

Alcatel-Lucent W-CDMA

System - Safety Guide,

401-382-880


lucent.com

Safety guidelines and the

catalog of hazard statements that

appear in the Alcatel-Lucent

UMTS customer documents.

About this document

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xi

Document support

For support in using this or any other Alcatel-Lucent document, contact Alcatel-Lucent at

one of the following telephone numbers:

• 1-888-582-3688 (for the United States)

• 1-317-377-8618 (for all other countries)

Technical support

For technical support, contact your local Alcatel-Lucent customer support team. See the

Alcatel-Lucent Support web site (http://www.alcatel-lucent.com/support/) for contact

information.

How to order

To order Alcatel-Lucent documents, contact your local sales representative or use Online

Customer Support (OLCS) (http://support.alcatel-lucent.com).

How to comment

To comment on this document, go to the Online Comment Form (http://infodoc.

alcatel-lucent.com/comments/enus/) or e-mail your comments to the Comments Hotline

([email protected]).

About this document

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http://www.alcatel-lucent.com/support/

http://www.alcatel-lucent.com/support/

http://infodoc.alcatel-lucent.com/comments/enus/



mailto:[email protected]

mailto:[email protected]

1 1Roadmap to Radio

Network Controller

documentation

Overview

Purpose

This chapter provides the roadmap for Radio Network Controller documentation.

Contents

Roadmap to Radio Network Controller documentation 1-2

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1-1

Roadmap to Radio Network Controller documentation

The following figure shows where the current document stands within the W-CDMA

customer documentation.

For a global view of the W-CDMA customer documentation, see the Roadmap chapter in:

• Alcatel-Lucent W-CDMA System - Document Collection Overview, NN-20500-050

• Alcatel-Lucent W-CDMA System - Access Network Elements Overview,

NN-20500-233

Roadmap to Radio Network Controller documentation Roadmap to Radio Network Controller documentation

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Figure 1-1 Roadmap to Radio Network Controller documentation


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1-3


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2 2Safety statements

Overview

Purpose

This chapter provides information on the structure of safety statements which may arise

in the course of your work.

Contents

Structure of safety statements 2-2

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2-1

Structure of safety statements

Overview

Safety statements describe the safety risks relevant while performing tasks on

Alcatel-Lucent products during deployment and/or use. Failure to avoid the hazards may

have serious consequences.

General structure

Safety statements include the following structural elements:

Item Structure element Purpose

1 Safety alert symbol Indicates the potential for personal injury

(optional)

2 Safety symbol Indicates hazard type (optional)

3 Signal word Indicates the severity of the hazard

4 Hazard type Describes the source of the risk of damage or

injury

5 Safety message Consequences if protective measures fail

6 Avoidance message Protective measures to take to avoid the hazard

7 Identifier The reference ID of the safety statement

(optional)

Lifting this equipment by yourself can result in injurydue to the size and weight of the equipment.

Always use three people or a lifting device to transportand position this equipment. [ABC123]

CAUTION

Lifting hazard

B C D

E F

G

H

Safety statements Structure of safety statements

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Signal words

The signal words identify the hazard severity levels as follows:

Signal word Meaning

DANGER Indicates an extremely hazardous situation which, if not avoided, will

result in death or serious injury.

WARNING Indicates a hazardous situation which, if not avoided, could result in

death or serious injury.

CAUTION Indicates a hazardous situation which, if not avoided, could result in

minor or moderate injury.

NOTICE Indicates a hazardous situation not related to personal injury.

Safety statements Structure of safety statements

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2-3

3 39370 RNC hardware

presentation

9370 RNC hardware configuration

The 9370 RNC has the following configurations:

Configuration UMTS Name

RNC SDH-x UMTS 2100 RNC-SDH

RNC X SONET UMTS 1900 RNC-SONET

PCM-x UMTS 2100 RNC-SDH

• RNC-SDH/SONET is used in the UMTS 2100 and the UMTS 1900 respectively, with

the RNC SDH-x and RNC X SONET configurations.

• RNC-SDH is used in the UMTS 2100 with the PCM-x configuration.

9370 RNC cabinet

The 9370 RNC cabinet contains the following components:

• A Multiservice Switch 15000

• A cooling system

• A power-alarm system

The following figures illustrate the 9370 RNC hardware components:

• Figure 3-1, “9370 RNC components layout on the front panel” (p. 3-2)

• Figure 3-2, “9370 RNC components layout on the rear panel” (p. 3-3)

• Figure 3-3, “9370 RNC modules on the front panel” (p. 3-4)

• Figure 3-4, “9370 RNC modules on the rear panel” (p. 3-5)

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3-1

Figure 3-1 9370 RNC components layout on the front panel

9370 RNC hardware presentation 9370 RNC hardware configuration

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Figure 3-2 9370 RNC components layout on the rear panel


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3-3

Figure 3-3 9370 RNC modules on the front panel


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Figure 3-4 9370 RNC modules on the rear panel


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3-5

Multiservice Switch 15000

The Multiservice Switch 15000 houses the following modules on the front panel:

• Breaker Interface Panel (BIP)

• Control Processor (CP) modules: CP3 or CP4

• 16p OC-3/STM-1 (16-port OC-3/STM-1)

• 6mPktServ FP (PS FP) or Dual Core Packet Server (DCPS) modules

• 4pGe modules: 4 port Gigabit Ethernet for hybrid and and Iu interfaces over IP

• Filler modules (dedicated to the Multiservice Switch 15000)

The Multiservice Switch 15000 houses the following modules on the rear panel:

• MAC address module

• Alarm BITS

• PIM (Power Interface Module)

• Fabric module

Power supply and alarm systems

The Breaker Interface Panel (BIP) houses the Breaker Interface Modules (BIM) and the

Alarm/Test module. The BIP provides low pass filtering to reduce conducted emission

and distributes the main battery feeds across four Breaker Interface Modules (BIM).

Each pair of BIMs contains five breakers that power the Multiservice Switch 15000 and

the corresponding cooling unit.

For each node, one BIM is operational and the second one provides redundancy in case of

breaker failure.

Each breaker contains LEDs that indicate their operational status. The following table

indicates the meaning of the Breaker LEDs:

LED color Mode Indication

Green Solid Normal operation

Amber Solid Minor/software fault

Red Solid Critical/major fault

Off Invalid state Test for power failure


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Alarm/Test Module

The Alarm/Test module in the BIP contains the LEDs that indicate the general health of

the frame and maintenance buttons. These are described in the following table:

Alarm module LEDs and Buttons Description

triangular alarm LED • Green: Indicates normal operation

• Red: Indicates a module failure

• Amber: Indicates a module software fault.

square power LED • Green: Indicates normal operation

• No indication: Indicates power failure.

frame failure LEDs The group of LEDs are all lit when any alarm

is generated.

LEDs for minor, major and critical alarms The fault severity is indicated by the minor,

major, or critical LEDs.

LED test button This (left) button causes all the LEDs to light

up for ten seconds.

alarm cut-off button (acknowledge) This (right) button deactivates the signals

emitted from the shelf to the alarm connectors.

This button does not affect the LEDs that are

lit.

Cooling system

The cooling system is mounted in the center of the frame. For the Multiservice Switch

15000, the cooling system is arranged in a push-pull configuration. Cool air is drawn

through the bottom shelf and expelled out the back of the frame (the cooling unit acts as a

baffle to deflect air horizontally out the back of the frame). The lower cooling unit fans

expel air while upper cooling fans draw air in.

Each cooling unit of the Multiservice Switch 15000 is made up of three field replaceable

fans with a controller. If the temperature reaches an upper threshold level, the fan speed

increases. If one fan fails, an alarm is generated.

For more information, see the “Cooling unit LEDs” (p. 7-3)


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4 4Maintenance activity

Overview

Purpose

This section describes the main maintenance activities for the 9370 RNC.

Contents

Preventive maintenance 4-2

Corrective maintenance 4-7

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4-1

Preventive maintenance

Perform preventive maintenance to keep the system running normally. Regular preventive

maintenance prolongs the life of the equipment and maximizes operation performance.

In addition to describing preventive maintenance procedures, this section contains

information on software maintenance tasks. This includes a warning that you must not

conduct more than one major software maintenance activity at a time.

Although these are not always preventive in nature, they represent some of the day-to-day

activities of maintaining the system.

This section covers:

• “Preventive maintenance tasks” (p. 4-2)

• “Software maintenance tasks” (p. 4-4)

• “CP switchover” (p. 4-6)

Preventive maintenance tasks

The following table lists preventive maintenance activities to be carried out on the RNC

and also the appropriate frequency with which they must be carried out. See Nortel

Networks Multiservice Switch 15000/20000 - Hardware Installation, Maintenance and

Upgrades, NN-10600-130.

Table 4-1 Regular preventive maintenance actions

Action Product Reference Regularity of

task

Procedure

PEC code RoHS

PEC code

Vacuum the

equipment

- - Frequently

depending on

local

environmental

conditions

Equipment

vacuuming in

Nortel Networks

Multiservice

Switch

15000/20000 -

Hardware

Installation,

Maintenance

and Upgrades,

NN-10600-130.

Maintenance activity Preventive maintenance

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Table 4-1 Regular preventive maintenance actions (continued)

Action Product Reference Regularity of

task

Procedure

PEC code RoHS

PEC code

Replace the

cooling unit air

filter with

medium

arrestance

A0778937 A0778937 At least once

every three

months

Air filter

replacement in

Nortel Networks

Multiservice

Switch

15000/20000 -

Hardware

Installation,

Maintenance

and Upgrades,

NN-10600-130.

Test LEDs - - At least once

every three

months

Checking the

final status of all

LEDs inNortel

Networks

Multiservice

Switch

15000/20000 -

Hardware

Installation,

Maintenance

and Upgrades,

NN-10600-130.


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4-3

Software maintenance tasks

The following table lists the main 9370 RNC software maintenance tasks.

To verify the current maintenance status, use the associated status query.

WARNING

Software maintenance task

Ensure that only one major software maintenance task is being carried out at a time.

Table 4-2 Major software maintenance activities

Major maintenance

activity

CAS command to initiate CAS command used to

query activity

Removing provisioning

views

tidy -remove (name_of_

provisioning_view) pr

display prov

Query the software loads

that will be deleted by

tidy sw command

tidy -q sw

Removing software loads

or patches

tidy software display software

Downloading new

software loads or patches

start software download display software

download

Migration from one

software load to another;

activation of a new

provisioning view

act prov display prov

Checking a new

provisioning view

check prov display prov

Manually requesting that

the CP disks be

synchronized

sync filesystem or

alternatively one of the

following:

• reset the shelf

• perform a CPSO manually

display filesystem

Building a MIB Not a CAS activity; see UMTS

W-NMS for Access Network -

User Guide, NN-20500-032 for

more details.

Not a CAS activity; see UMTS

W-NMS for Access Network -

User Guide, NN-20500-032 for

more details.


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Table 4-2 Major software maintenance activities (continued)

Major maintenance

activity

CAS command to initiate CAS command used to

query activity

Collecting log information

from the switch to an

off-switch server via FTP

at a high bit rate (greater

than 2E1s)

Not a CAS activity Not a CAS activity


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4-5

CP switchover

This section discusses the implications of a CP switchover.

WARNING

CP switchover

Service outage occurs if only one OMU is in service during automatic or manual CP

switchover.

A CP switchover can take place automatically as the result of a CP fault, or can be

triggered manually by the operator. Service outage will occur if only one OMU is in

service during CP switchover.

When two OMUs are present, the OMU will switch activity to the standby OMU in the

event of a CP switchover. In this case, there is no service outage.

Refer to "Control processors" in Nortel Networks Multiservice Switch 15000/20000 -

Hardware Installation, Maintenance and Upgrades, NN-10600-130 for more details.


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Corrective maintenance

Network maintenance is based on graphical network supervision using the Operation,

Administration, and Maintenance (OAM) Graphical User Interface (GUI).

It is also based on the identification and replacement of faulty items of equipment.

This process is divided into the three following steps:

• Identifying the faulty items of equipment

• Locating the faulty items of equipment

• Replacing the faulty items of equipment

This document describes only the locating and replacing the faulty equipment steps.

Corrective maintenance tasks

For more information on the corrective maintenance tasks for the 9370 RNC, see

“Hardware replacement in the 9370 Radio Network Controller” (p. 4-8)

Intervention restrictions

There can be a lapse of time between the identification of the alarm at the OAM and the

time the operator responsible for the intervention arrives at the site.

The operator must be synchronized with the OAM network controller (by telephone)

before on-site intervention in the following cases:

• An isolation procedure

• Intervention because alarms are displayed on the OAM graphical interface

• Completion of an on-site intervention

• Return-to-service procedure.

Product reference

Each piece of equipment has a Product Engineering Code (PEC). The PEC code of a

product is written on its label. This code is used to order a spare part.

Most of the PEC suffixes, for example, NTRU04xx are not included in the following

tables.

Maintenance activity Corrective maintenance

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4-7

Hardware replacement in the 9370 Radio Network Controller

The following 9370 RNC corrective maintenance tasks can be found in Nortel Networks

Multiservice Switch 15000/20000 - Hardware Installation, Maintenance and Upgrades,

NN-10600-130 for PCR8.2.

Table 4-3 Hardware replacement in the 9370 RNC

Equipment Product reference Procedure name

PEC code RoHS

PEC code

NEBS 2000 frame NTRU04 NTRU04 NEBS 2000 frame installation

Multiservice Switch

15000 shelf

assembly

NTHR50

or

NTHW99

NTHW99 Shelf assembly replacement

BIP chassis, half

provisioned (20 A

breakers)

NT6C62 NTPN32 BIP replacement

BIP chassis, fully

provisioned (4

breakers)

NT6C61 NTPN34 BIP replacement

BIMs NT6C60 NTPN31 BIM replacement

BIP Alarm NT6C60 NTPN33 BIP alarm module replacement task

flow

Lower cooling unit NTHR51 NTHR51 Task flow of a cooling unit

replacementUpper cooling unit NTHR52 NTHR52

CP3 E1 module NTHW08 NTHW08CG Failed CP replacement.

Lock the CP card from the OAM

GUI:

• Open the Equipment monitor

• Select the standby CP card

• Select the set administrative

state (click right)

• To lock the card, click Lockin

the displayed window.

CP3 T1 module NTHW06 NTHW06EG

CP4 E1 NTPN08AG Replacement as for CP3

CP4 DS1 NTPN06AG

PS module NTHW18 NTHW18BF-02 Replacement of a failed FP

DCPS module N/A NTHX 20CA Replacement of a failed DCPS


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Table 4-3 Hardware replacement in the 9370 RNC (continued)


PEC code RoHS

PEC code

4pGe NTHW49AG This must be equipped with one

SFP connector for each port

4pGe SFP

connectors

NTTP01RF 1000Base SX for MM-SR

NTTP01TF 1000Base LX for SM-IR

16pOC-3/STM-1

(MT-RJ)

NTHW21 - Replacement of a failed FP

When replacing with an RoHS

compliant FP, use a patch cable to

connect MTRJ cables to LC

transceivers

For adaptor installation see UMTS

RNC OC3 MTRJ to LC Migration:,

(0000003-65-0891)

16pOC-3/STM-

1(LC)

NTHW31 NTHW31AG Replacement of a failed FP

16pOC-3/STM-1

MS3 (LC)

NTHW44 NTHW48AG Replacement of a failed FP

When this card replaces a NTHW21

FP, a new set of Y-splitter cables

with LC connectors must be setup

and ready when the RNC is

activated with the new ATM FPs.

The MS3 card has pluggable optics

that can be replaced separately from

the card.

Filler module

(Blank processor

card)

NTHR64 NTHR64 Installing a blank processor card

Removing a blank processor card

Fabric NTHR16 NTHR16 Task flow of a fabric replacement

MAC Address

module

NTHR11 NTHR11 Task flow of a MAC address

module replacement


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4-9

Table 4-3 Hardware replacement in the 9370 RNC (continued)


PEC code RoHS

PEC code

Alarm/BITS E1

unbalanced

NTHR14 NTHR13EA +

NTNP81AA

Alarm/BITS module replacement

Alarm/BITS E1

balanced

NTHR13 NTHR13

Alarm/BITS DS1 NTHR12 NTHR12

BITS Adapter Cable NTPN81 NTPN81

PIM NTHR15 NTHR15 PIM replacement task flow

Air Filter A0778937 - Air filter replacement

Cable cover kit NTRU0120 NTRU6120 Replacing a cable management

channel cover

Cable mounting

bracket - standard

PO879577 - Installing cable management

brackets

Cable management

brackets - left

NTRU0368 NTRU6368

Cable management

bracket - right

NTRU0369 NTRU6369

Anchor frame kit

(Zone 2)

NTRU0325 - Anchoring the NEBS 2000 frame

Anchor frame kit

(Zone 4)

NTRU0327 -

Side panel kit NTRU0128 NTRU6128 Side panel installation onto a NEBS

2000 frame

Frame spacer kit NTRU0365 NTRU6365 Fastening adjacent frames together

Top cover kit NTRU0185 NTRU6185 Installing a brandline cover or a top

cover


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5 59370 RNC emergency

recovery procedures

Overview

Purpose

The 9370 RNC emergency recovery is effective if the most recent backup files can be

accessed.

Note: System availability requirements

The tools and procedures for 9370 RNC emergency recovery cover all kinds of

failures such as configuration, software corruption, and hardware problems.

The OAM-RNC link must be available.

Contents

To create a backup 5-2

To schedule an automatic backup on all 9370 RNCs 5-5

To launch a restore 5-6

To synchronize MIB files 5-10

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5-1

To create a backup

A configuration and software backup is recommended after each 9370 RNC upgrade.

The following figure shows a high level backup procedure.

Note:

• Contact technical support if you do not have the default username and password.

• The default timer for ftp is 15 minutes.

Figure 5-1 9370 RNC configuration and software backup

9370 RNC emergency recovery procedures To create a backup

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Prerequisites

The OAM application must be running on the primary and secondary main server:

On the primary and the secondary main servers, execute the following command as the

oamops user:

• To check that all task groups are started, execute the following command:

<server hostname> :/home/oamops <101> (oamops) % /opt/nortel/

shell/sysmgt/wam_checkall.sh

On the primary server, execute the following commands as the oamops user:

• To list all RNC_userlabel available in the server database, execute the following

command:

<server hostname>:/home/oamops <101> (oamops) % /opt/nortel/

shell/wicl/wiclsh -u <WICL_user> -p <WICL_password> -c "utran

list rnc"

• To verify that the OAM-RNC link is available, execute the following command:

<server hostname>:/home/oamops <101> (oamops) % /opt/nortel/

shell/wicl/wiclsh -u <WICL_user> -p <WICL_password> -c "RNC

<RNC_userlabel> RncEquipment 0 get unknownStatus"

The return result should be: unknownstatusfalse.

To verify the availability of the OAM-RNC link by using a WICL console:

– Open a WICL console.

– To list all RNC_userlabel available in the server database, execute the command:

# utran list RNC

– Execute the following command:

# RNC <RNC_userlabel> RncEquipment 0 get unknownstatus

The return result should be: unknownstatusfalse.

To backup the 9370 RNC software and configuration

Perform the following procedure to backup the 9370 RNC software and configuration.

...................................................................................................................................................................................................

1 Back up the RNC MIB files. To back up these files:

• Open a WICL console.

• Enter the command:

0 # RNC <RNC_userlabel> backupimage [-comment <User Comment>]

Where <RNC_userlabel> is the userLabel of the RNC.

The backup shell can be launched with the optional arguments such as:

-comment <enter any comment as SW version, WICL user, and so on.>

The result of the backup is stored in the following directory:

• cd /opt/nortel/data/utran/NEImage/RNC/<RNC_userlabel >


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...................................................................................................................................................................................................

2 To create a back up of the OAM database:

• Open a WICL console

• Enter the command:

0 # RNC <RNC_userlabel> dbbackup

Where <RNC_userlabel> is the userLabel of the RNC.

The result of the backup is stored in the following directory:

• cd /opt/nortel/data/utran/neBackup/RNC/<RNC_userlabel >


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E N D O F S T E P S...................................................................................................................................................................................................

To schedule an automatic backup on all 9370 RNCs

Perform the following procedure to configure an automatic backup on all RNCs.

Procedure

...................................................................................................................................................................................................

1 Open WICL script editor from menu configuration in WMS GUI.

For a detailed description of the WICL Script editor wizard, see Alcatel-Lucent 9353

Wireless Management System Commands Reference Guide (WICL), NN-20500-030.

...................................................................................................................................................................................................

2 Edit the following script :

set RNCList [ utran list rnc ]

foreach rnc $RNCList {

puts "$rnc - begin of Backup"

catch {

set resRnc [eval $rnc backupImage]

puts $resRnc

set resOAM [eval $rnc dbbackup]

puts $resOAM

} result ;

puts $result

puts "$rnc - End of Backup"

puts " "

}

...................................................................................................................................................................................................

3 Save the script with the name Backup_All_Rnc

...................................................................................................................................................................................................

4 Use the schedule button to schedule regular backup operations.

Note: Alcatel-Lucent recommends a daily backup during a specific timing window

when there are no operations on the OAM or RNC or Network between OAM/RNC.

For more details about the Job Scheduling wizard, see Alcatel-Lucent 9353 Wireless

Management System Commands Reference Guide (WICL), NN-20500-030.

Log files are stored in /opt/nortel/logs/wicl/.

9370 RNC emergency recovery procedures To schedule an automatic backup on all 9370 RNCs

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5-5

E N D O F S T E P S...................................................................................................................................................................................................

To launch a restore

Note:

• Contact technical support if necessary to obtain the default user/passwords.

• The default timer for ftp is 15 minutes.

Prerequisites

• neBackup and neImage backup files must be available and consistent.

• The OAM-RNC link must be available.

• Two OMUs must be assigned and in spared status.

Note: Contact the local support before performing a restore procedure.

Procedure

Perform the following procedure to launch a restore on an 9370 RNC.

...................................................................................................................................................................................................

1 Open a WICL console.

...................................................................................................................................................................................................

2 List the image of RNC.

# RNC <RNC_userlabel> Listimage

...................................................................................................................................................................................................

3 Launch the following command:

# RNC <RNC_userlabel> RestoreImage -imageid <RNC_userlabel>_

<ddmmyy:hhmm>

Where <ddmmyy:hhmm> is the date reference of the backup done using the RNC backup

script, and is obtained when the command list Image view is launched through WICL.

Note: The RestoreImage is completed when the following message appears:

succeeded in running "restoreimage" operation for " RNC <RNC_

userlabel>"

Note: There can be more than one view.

The image is stored in the following directory:

% cd /opt/nortel/data/utran/NEImage/RNC/<RNC_userlabel>

The image consists of a gzipped tar file plus an XML description file. You can open the

XML file to see if the date or release of the file matches that of the image.

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4 Launch a manual activation:

• Delete all calltrace sessions:

– In the WICL console, enter the following command:

0 # utran list TraceSession

1 # deleteTraceSession calltrace_cellid

– Once the command is complete, the following message appears :

command finished without error

• Open a Telnet session on the targetNode:

In the OAM main Server window under nortel unix user, type:

% telnet IP_TargetNode

Where IP_TargetNode is the IP address of the I-Node. The TargetNode is the I Node

of the RNC:

login: "Passport system administrator"

password: admin_pwd

Where admin_pwd is the password of the "Passport system administrator" user.

• Load the OLD provisioning view for the targetNode:

– Check the saved views of the targetNode:

In the targetNode Telnet window, under "Passport system administrator" user, type

the command:

ls -p(provisioning) fs

– Reload the OLD provisioning view using the name that was noted before the

upgrade.

In the targetNode Telnet window, under "Passport system administrator" user:

reloadCp -file(<OLD_provisioning_view>) Lp/0

Where <OLD_provisioning_view> is the named of the view to restore (noted

prior to the upgrade)

• After the command is issued:

– The standby CP starts. It switches over when the file system is synchronized after

a few minutes.

To get the synchronization status of the two CPs, open a Telnet session on the

TargetNode. In the targetNode Telnet window, under "Passport system

administrator" user, type the following command:

d fs

– The new provisioning has to be confirmed within 20 minutes.

The Telnet session disconnects. Open a new session after the targetNode has started

(this can take several minutes).

• To confirm the provisioning and commit the new software, type the following

commands:

– Confirm the provisioning:



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> confirm prov

– Commit the provisioning:


> commit prov

– Execute the following command from time to time and wait for the idle value for

usageState:

>d pr

– Display and check that the current software is the one targeted for the fallback:

> d sw avl

• The targetNode is now rolled back to the old version and operational.

...................................................................................................................................................................................................

5 Restore the RNC in the OAM database:

• Wait until OAM-RNC link is reopened for successful RNC supervision. This is

indicated when the RNC state no longer appears in “blue”.

• Lock the OAM-RNC link (RNC OAM link administrative state = locked).

• Open a WICL console

• Restore the RNC OAM database using the backup file (more than one file can be

present in cd /opt/nortel/data/utran/neBackup/<RNC_userlabel> ; one is from the

initial configuration and others from the upgraded configuration)

• In the WICL console, execute the command:

0 # RNC <RNC_userlabel> dbRestore

This command restores the latest view. If you want to restore another backup file,

execute the following command:

# RNC <RNC_userlabel> dbRestore dfs:utran/neBackup/RNC-<RNC_

userlabel>/<Backup file name>

All backup file are available from the OAM server with the command:

% cd /opt/nortel/data/utran/neBackup/RNC-<RNC_userlabel>

• Unlock the OAM-RNC link (RNC OAM link administrative state = unlocked).

• Wait until OAM-RNC link is reopened for successful RNC supervision. This is

indicated when the RNC state no longer appears in blue.

• To ensure that OAM database restoration operation is completed successfully check in

the equipment monitor that the MIB state is "buildUpToDate". Check for alarms in

the Alarm Manager. If the MIB state is not "buildUpToDate", and the alarm is "MIB

not build", an MIB rebuild is necessary.

To launch an MIB rebuild follow the commands:

– Right-click on the RNC and select Configuration > MIB > Rebuild

– In the Rebuild Action Window, click Rebuild.

Note: The Command manager is launched automatically. The MIB rebuild takes a

few minutes.


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– Check that the MIB rebuilt is successfully completed.

– Use the Equipment Monitor to check that the MIB State is BuildUptodate.


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E N D O F S T E P S...................................................................................................................................................................................................

To synchronize MIB files

Note: For details about Network Services Platform interface and the procedures, see

Alcatel-Lucent 9353 Wireless Management System - User Guide, NN-20500-032.

After an 9370 RNC restore, a MIB Audit is required to check for any differences in the

Management Information Base (MIB) files when compared with the OAM database.

If there are differences present, synchronize the MIB files.

This task is performed from the Network Services Platform (NSP) Graphic User

Interface (GUI).

Note: If a faulty Data Recovery Field (DRF) application triggered an RNC outage, do

not synchronize the MIB files with the OAM database.

Contact technical support for assistance.

Prerequisites

NOTICE

Risk of service loss

Depending on the level of differences between the MIB files and the OAM database, the

MIB files may have to be rebuilt. MIB rebuild can only be performed in a maintenance

window, as this has an impact on the 9370 RNC service. Be sure to schedule this activity

in accordance with maintenance planning.

For detailed information on Reset Mode, see OAM CM operational guidelines

(UMT/OAM/INF/023960).

Procedure

...................................................................................................................................................................................................

1 To launch a MIB audit, select an RNC in the Resource Browser window.

...................................................................................................................................................................................................

2 Right-click on the selection and select Configuration > MIB > Audit

An Audit Action window is displayed.

...................................................................................................................................................................................................

3 Click the Audit now button to start the MIB audit on the selected RNC.

This displays the Command Manager window where the audit progression is indicated.

The audit command results are displayed in the logs tab.

...................................................................................................................................................................................................

4 Click the audit link to display the audit results page.

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5 If there are differences present, a maintenance window will have to be scheduled and the

MIB will have to be rebuilt.

To launch a MIB rebuild:

1. Reselect the same RNC in the Resource browser window.

2. Right-click on the RNC and select Configuration > MIB > Rebuild

3. In the Rebuild Action window, click Rebuild

Note: The Command manager is launched automatically. The MIB rebuild takes a

few minutes

4. To check that the MIB rebuilt is successfully completed, use the Equipment Monitor

to check that the MIB State is BuildUptodate.

9370 RNC emergency recovery procedures To synchronize MIB files

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E N D O F S T E P S...................................................................................................................................................................................................

6 6Module replacement

Overview

Purpose

This section introduces some of the common tasks that could be necessary to maintain the

Alcatel-Lucent 9370 RNC. Module replacement includes various tasks.

In all communication networks, emphasis is placed on continuity. This is usually taken

care of by dimensioning to handle larger loads and duplication of essential hardware.

An alarm is generated when a fault occurs. The module must be identified and its

geographical position identified. Depending on the nature of the alarm, intervention can

be organized immediately or programmed into a scheduled site visit.

Before any physical intervention, verify that a recent backup exists. If the backup does

not exist, create a backup. For more information, see “To create a backup” (p. 5-2).

Contents

To replace a PS module 6-2

To replace a DCPS module 6-4

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6-1

To replace a PS module

If a Packet Server (PS) or Dual Core Packet Server (DCPS) fails, the overall maximum

capacity for handling traffic decreases. The traffic is redistributed among the other

modules if required. An alarm is generated at WMS which indicates the name and type of

card required. The urgency for replacing a DCPS module depends on the traffic

requirements.

If the PS module is replaced, its presence is recognized and the traffic is redistributed and

normal service is resumed.

Note: These procedures concern modules that are no longer operational. No traffic is

handled by the module.

Prerequisites

You must:

• identify the module and its geographical situation

• have the correct replacement part

• follow all the usual precautions for working on site with electronic equipment.

Note: For a complete description of the LEDs and their meaning , see Chapter 7,

“Module LEDs”.

Procedure

...................................................................................................................................................................................................

1 Identify the failed card in the RNC shelf and verify the reference with the replacement

part.

...................................................................................................................................................................................................

2 Disengage both upper and lower clips of the module.

...................................................................................................................................................................................................

3 Disengage the module by using the upper and lower clips handles together for leverage.

...................................................................................................................................................................................................

4 Extract the module by sliding it towards the front being careful to support its weight

(modules can weigh approximately 5 kg).

...................................................................................................................................................................................................

5 Prepare the new module by unclipping the module handles and introduce the replacement

module in the guides.

...................................................................................................................................................................................................

6 Slide the module until the clip handles can be used to engage the module in the shelf.

Module replacement To replace a PS module

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7 Note the reaction of the LEDs to ensure that the module functions correctly (the LED

sequence will terminate with intermittent green).

Module replacement To replace a PS module

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E N D O F S T E P S...................................................................................................................................................................................................

To replace a DCPS module

Since the mixing of PS and DCPS modules is not allowed, no parts confusion is

permitted. A PS placed in a DCPS configuration will be recognized as incorrect.

When an RNC has been upgraded to handle DCPS modules a small delay is anticipated.

The configuration attributes are modified and a process of recognition and conformity

occurs. When the card is verified, all processes continue and the traffic is redistributed

and normal service is resumed.

Prerequisites

You must:

• identify the module and its geographical situation

• have the correct replacement part

• follow all the usual precautions for working on site with electronic equipment.

Note: For a complete description of the LEDs and their meaning , see Chapter 7,

“Module LEDs”.

Procedure

...................................................................................................................................................................................................

1 Identify the failed card in the RNC shelf and verify the reference with the replacement

part.

...................................................................................................................................................................................................

2 Unclip both upper and lower clips of the module.

...................................................................................................................................................................................................

3 Disengage the module by using the upper and lower clips handles together for leverage.

...................................................................................................................................................................................................

4 Extract the module by sliding it towards the front being careful to support its weight

(modules can weigh approximately 5 kg).

...................................................................................................................................................................................................

5 Prepare the new module by unclipping the module handles and introduce the replacement

module in the guides.

...................................................................................................................................................................................................

6 Slide the module until the clip handles are used to engage the module in the shelf.

Module replacement To replace a DCPS module

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7 Note the reaction of the LEDs to ensure that the module functions correctly (the LED

sequence will terminate with intermittent green).

Module replacement To replace a DCPS module

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E N D O F S T E P S...................................................................................................................................................................................................

7 7Module LEDs

Overview

Purpose

This section describes the LEDs on the 9370 RNC modules.

Contents

LEDs on 9370 RNC Modules 7-2

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LEDs on 9370 RNC Modules

LED description

Each module inside the Multiservice Switch 15000 houses three LEDs on the upper part

of the front panel to facilitate on-site maintenance and reduce the risk of human error.

These LEDs are represented as:

• amber with a circular shape

• red with a triangular shape

• green with a rectangular shape

The red and green LEDs indicate the module status.

The amber LED indicates that the module is not operational.

The following figure shows the position of each LED for each module (except the Filler

module).

Figure 7-1 Module front panel LEDs

Module LEDs LEDs on 9370 RNC Modules

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LED display

The 9370 modules have only one LED active at any given time; combinations of green,

red and amber LEDs are not supported.

The following table gives the description, combinations and states of the red LED, the

green LED and the amber LED for each module inside the interface node of the 9370

RNC cabinet.

Table 7-1 LED description for all modules

LED Display Module status

LED off No power is reaching the module.

Solid red The module is disabled.

Slow flashing red The module has performed auto-tests but has not yet fully loaded

its software.

Slow flashing green The software of the module is fully loaded but not yet activated.

For the interface node, the module may also be locked.

Fast flashing green The module is running as standby.

Solid green The module in active service.

Solid amber The module is not configured on this slot.

Cooling unit LEDs

Each cooling unit is equipped with LEDs to indicate the status of the unit. The table

below gives the description, combinations and states of the red and green LEDs for the

modules in the RNC cabinet.

Table 7-2 Description of LED states

Red LED (triangular) Green LED (rectangular) Status

LED off LED off The module is not powered.

LED off LED on The module is on, no fault detected

LED on LED off Missing fan or temperature sensor

detected. A FANFAIL signal is sent

to the alarm/ BITS module, and the

remaining fan modules are switched

to the high speed setting.

Module LEDs LEDs on 9370 RNC Modules

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7-3

Appendix A: Product

conformance statements

Overview

Purpose

This section presents the product conformance statements that apply to the Alcatel-Lucent

9370 Radio Network Controller.

In regions such as North America and the European Union, the statements that are

required are determined primarily by national or multi-national regulations. However, in

some regions, contract terms determine the required statements.

The presence of the statement indicates that the product does comply with that statement

wherever it is required to do so.

Contents

Regulatory requirement compliance A-2

Compliance for Canada A-3

Compliance for China A-5

Compliance for European Union A-6

Compliance for United States A-9

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A-1

Regulatory requirement compliance

Overview

The equipment described in this document generates, uses, and can radiate radio

frequency energy. If the equipment is not installed and used in accordance with the

instruction manual, the equipment can cause harmful interference to radio

communications.

There is no guarantee that interference will not occur in a particular installation. To

determine whether this equipment is causing interference, the operator can turn the

equipment off and on. The operator is encouraged to correct any interference problems.

The Electromagnetic Compatibility (EMC) requirements have been selected to ensure an

adequate level of compatibility for apparatus in residential, commercial, and light

industrial environments.

Compatibility levels, however, do not cover extreme cases that can occur anywhere, but

that have a low probability of occurrence. In particular, they may not cover cases where a

source of interference that is producing repeated transient or continuous phenomena is

permanently present. This could include a radar or broadcast site in the vicinity. In such

cases, the operator can limit the source of interference and/or apply special protection to

the impacted equipment.

For the integrity of the product, the operator must wear the antistatic wrist strap at all

times while working with Alcatel-Lucent systems.

Product conformance statements Regulatory requirement compliance

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

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Compliance for Canada

Overview

The following statements are the product conformance statements that apply to the

Alcatel-Lucent 9370 Radio Network Controller when deployed in Canada.

Industry Canada statements

ICES-003: Interference-Causing Equipment Standard Digital Apparatus

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique

de la classe A est conforme à la norme NMB-003 du Canada.

9370 RNC is tested for emissions. The test results revealed that it does not exceed the

limits for Class B emissions IC CS-03, Specification for Terminal Equipment, Terminal

Systems, Network Protection Devices, Connection Arrangements, and Hearing Aids

Compatibility.

This product meets the applicable Industry Canada technical specifications.

Product safety conformance statements

The Alcatel-Lucent 9370 Radio Network Controller is Safety Certified CSA c22.2 No.

60950-1 by Information Technology Equipment, Safety - Part 1: General Requirements

Canadian Regulatory Safety Standard (Bi-National standard, with UL 60950-1).

9370 RNC CSA certificate and report:

• Master Contract : 154792

• Project : 2031833

• Certificate : 1888020

This certification is marked on the equipment main nameplate label. If the local Authority

Having Jurisdiction (AHJ) require prior or additional verification of this certification, a

Product Certificate of Compliance can be obtained from the specific Certification Body

by the Business/Product Unit Applicant for the product or by contacting the Technical

Support Services, within the Canada at +1 630 224 4762, prompt 2.

Any modifications to this equipment are not permitted without review and official written

authorization from the specific Certification Body. Unauthorized changes may violate the

Product Safety certification. Modifications or changes authorized by official CN/CNN are

assumed to have received prior approval from this Lab.

Indoor applications

This equipment is intended for installation in restricted access locations where access is

controlled or where access can only be gained by service personnel with a key or tool.

Product conformance statements Compliance for Canada

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A-3

Eco-Environmental Statements

Packaging collection and recovery requirements

Countries, states, localities, or other jurisdictions may require that systems be established

for the return and/or collection of packaging waste from the consumer, or other end user,

or from the waste stream. Additionally, reuse, recovery, and/or recycling targets for the

return and/or collection of the packaging waste may be established. For more information

regarding collection and recovery of packaging and packaging waste within specific

jurisdictions, contact the Alcatel-Lucent Environment, Health and Safety organization.

Product conformance statements Compliance for Canada

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Compliance for China

Overview

The statements that follow are the product conformance statements that apply to the

Alcatel-Lucent 9370 Radio Network Controller when deployed in China.

Eco-Environmental Statements








Material content compliance

The People's Republic of China Ministry of Information Industry has published a

regulation (Order #39) and associated standards regarding restrictions on hazardous

substances (China RoHS). Currently, the legislation requires all Electronic and

Information Products (EIP) to comply with certain labeling and documentation

requirements. Alcatel-Lucent products manufactured on or after 1 March 2007, that are

intended for sale to customers in the China market, must comply with these requirements.

In accordance with the People's Republic of China Electronic Industry Standard “Marking

for the Control of Pollution Caused by Electronic Information Products”

(SJ/T11364-2006), customers may access the Alcatel-Lucent Hazardous Substances Table

at (http://www.alcatel-

sbell.com.cn/wwwroot/images/upload/private/1/media/ChinaRoHS.pdf).

Product conformance statements Compliance for China

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A-5

Compliance for European Union


Alcatel-Lucent 9370 Radio Network Controller when deployed in the European Union.

Declaration of conformity for radio and telecommunication terminal equipment

under the scope of Directive 1999/5/EC

Hereby, Alcatel-Lucent declares that the equipment documented in this publication is in

compliance with the essential requirements and other relevant provisions of Directive

1999/5/EC.

The technical documentation as required by the Conformity Assessment procedure is kept

at the Alcatel-Lucent location which is responsible for this product. For more information,

contact your local Alcatel-Lucent Customer Service Organization.

CE Marking Statement

This product has been CE-marked in accordance with the following European Directives:

• Directive 1999/5/EC Radio and Telecommunication Terminal Equipment (R&TTE) of

the European Parliament and of the council.

• Directive 2004/108/EC Electromagnetic Compatibility (EMC)

• Directive 73/23/EEC Low Voltage Directive (LVD)

• Directive 2002/96/EC Waste Electrical and Electronic Equipment (WEEE)

• Directive 2002/95/EC Restriction of the use of certain Hazardous Substances in

Electrical and Electronic Equipment (RoHS)

EMC compliance

The equipment complies with the following EMC specifications:

EN 300 386 (Europe)

EN 55022 (Europe) Class B

EN 55024 (Europe)


The equipment complies with the following product safety specifications:

CB Report is issued by CSA and provides regulatory safety compliance to International

and European markets and covers the following standards:

• IEC 60950-1 Information technology equipment - Safety - Part 1: General

requirements International Regulatory Safety Standard.

• EN 60950-1 Information technology equipment - Safety Part 1: General requirements

European Standard Regulatory Safety Standard.

Product conformance statements Compliance for European Union

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Issue 7.04 May 2010

9370 RNC CB Report

• Reference number: CB 154792-1889473

• Certificate Reference: CA/8762M2/CSA

Eco-environmental Statements








Recycling / take-back / disposal of products and batteries

Electronic products and batteries bearing or referencing the symbols shown below shall

be collected and treated at the end of their useful life, in compliance with applicable

European Union and other local legislation. They shall not be disposed of as part of

unsorted municipal waste. Due to materials that may be contained in the product and

batteries, such as heavy metals, the environment and human health may be negatively

impacted as a result of inappropriate disposal.

Note: For electronic products put on the market in the European Union, a solid bar

under the crossed-out wheeled bin indicates that the product was put on the market

after 13 August 2005.

Note: For batteries put on the market in the European Union, a chemical symbol Hg

(mercury), Cd (cadmium), or Pb (lead), or a combination of those symbols, beneath

the cross-out wheeled bin indicates that the battery contains the corresponding heavy

metals.


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Issue 7.04 May 2010



A-7

Moreover, in compliance with legal requirements and contractual agreements, where

applicable, Alcatel-Lucent will offer to provide for the collection and treatment of

Alcatel-Lucent products bearing the logo at the end of their useful life, or products

displaced by Alcatel-Lucent equipment offers.

For information regarding take-back of equipment by Alcatel-Lucent, or for more

information regarding the requirements for recycling/disposal of a product, please contact

your Alcatel-Lucent account manager. Visit the Alcatel-Lucent Take-Back

(http://www.alcatel-lucent.com/product_takeback) web page, or contact Alcatel-Lucent

Takeback Support (mailto:[email protected]) . For technical information on

product treatment, see the Alcatel-Lucent Recycling Information at http://www.

alcatel-lucent.com/product_recycling.


European Union (EU) Directive 2002/95/EC, “Restriction of the use of certain Hazardous

Substances” (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium,

and certain flame retardants in electrical and electronic equipment. This Directive applies

to electrical and electronic products placed on the EU market after 1 July 2006, with

various exemptions, including an exemption for lead solder in network infrastructure

equipment. Alcatel-Lucent products shipped to the EU after 1 July 2006 comply with the

EU RoHS Directive.


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Issue 7.04 May 2010

Compliance for United States


Alcatel-Lucent 9370 Radio Network Controller when deployed in the United States.

Federal communications commission

Note: Changes or modifications not expressly approved by Alcatel-Lucent could void

the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions:

• This device may not cause harmful interference

• This device must accept any interference received, including interference that may

cause undesired operation.

FCC Part 15 Class A

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protections against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may

cause harmful interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference, in which case the user will be

required to correct the interference at the user's expense.


The Alcatel-Lucent 9370 Radio Network Controller is Safety Certified.

UL 60950-1 (USA), by Information Technology Equipment - Safety - Part 1: General

Requirements US Regulatory Safety Standard .

9370 RNC CSA Certificate and Report:

• Master Contract : 154792

• Project : 2031833

• Certificate : 1888020

This certification is marked on the equipment main nameplate label. If the local Authority

Having Jurisdiction (AHJ) require prior or additional verification of this certification, a

Product Certificate of Compliance can be obtained from the specific Certification Body

by the Business/Product Unit Applicant for the product or by contacting Technical

Support Services, within the United States at +1 630 224 4762, prompt 2:

Product conformance statements Compliance for United States

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Issue 7.04 May 2010



A-9

Any modifications to this equipment are not permitted without review and official written

authorization from the specific Certification Body. Unauthorized changes may violate the

Product Safety Certification. Modifications or changes authorized by official CN/CNN

are assumed to have received prior approval from this lab.

Indoor applications

This equipment is intended for installation in restricted access locations where access is

controlled or where access can only be gained by service personnel with a key or tool.

Access to this equipment is restricted to qualified service personnel only.

Eco-Environmental statements



for the return and/or collection of packaging waste from either the consumer or the end

user, or from the waste stream. Additionally, reuse, recovery, and/or recycling targets for

the return and/or collection of the packaging waste may be established. For more

information regarding collection and recovery of packaging and packaging waste within

specific jurisdictions, contact the Alcatel-Lucent Environment, Health and Safety

organization or Alcatel-Lucent Hazardous Waste Center technical support at (888)

539-2783.


The following notification applies to Alcatel-Lucent products distributed for sale, resale,

or use.

This product, part, or both may include a lithium-manganese dioxide battery, which

contains very small amounts of a perchlorate substance. Special handling may apply.

For California

Perchlorate Material - special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

Product conformance statements Compliance for United States

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Issue 7.04 May 2010

Index

B backup, 5-2

.............................................................

C Cabinet

9370 RNC, 3-1

cooling system, 3-1

.............................................................

D DCPS, 6-4

documentation roadmap, 1-2

.............................................................

H hardware configuration

9370 RNC, 3-1

hardware replacement, 4-7

.............................................................

I intervention restrictions, 4-7

.............................................................

L LED display, 7-2

LED states, 7-2

.............................................................

M MIB, 5-10

.............................................................

P power supply and alarm systems,

3-1

.............................................................

R roadmap

documentation, 1-2

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Issue 7.04 May 2010



IN-1

9370 Maint Manual

Documents

Transcript of 9370 Maint Manual