Overcoming the challenges of Office 365 user management in hybrid environments
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Overcoming the challenges of Office 365 user management in hybrid environments. Shruti Ramanujam
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Transcript of Overcoming the challenges of Office 365 user management in hybrid environments
Overcoming the challenges of Office 365 user management in hybrid environments.
Shruti Ramanujam
Meet Admin Joe!
A day in Joe's life
• Provision accounts for new employees.• Create Office 365 accounts for existing AD users.• Manage licenses and services.• Inventory Office 365 user accounts and licenses. • Create shared mailboxes in AD, Office 365.
The consoles involved- Office 365 Admin Center
The consoles involved- Exchange Admin Center
The consoles involved
ADUC Windows PowerShell
Why the Office 365 portal falls short
• Dependence on multiple consoles.• Limits the number of users that can be managed
simultaneously.• No support for CSV-based bulk user modification.• Difficulty in user provisioning in multiple forest AD
environments.
Why Admin Joe loves ADManager Plus
• Joe can create new user accounts in both AD and Office 365, with the appropriate licenses.
• He can create Office 365 user accounts for existing AD users.
• He can assign/revoke licenses in bulk.
• Joe now uses just a few mouse clicks to discover inactive users, O365 license details, group members, and more.
• He can easily create shared mailboxes in AD and Office 365.
Task 1: Simultaneous user creation
• D-day: The onboarding process has been initiated.
• Joe needs to provision AD and O365 user accounts for the new hires.
User creation: Before ADManager Plus
Create users in AD
Wait for DirSync/force using PowerShell
Assign licenses using O365 Admin portal
User creation: with ADManager Plus
Create AD and Office 365 users
One-step AD and Office 365 user creation
• Make the onboarding process effortless.• Simultaneous user provisioning in Office 365,
Exchange, Google Apps, and Skype for Business. • Avoid delays caused due to DirSync.• Assign licenses during provisioning--avoid
manual or PowerShell based license application.
Task 2: Create Office 365 accounts for existing AD users
• Users in Joe's workplace require access to Office services.
• He needs to create Office 365 accounts for these users.
Create Office 365 accounts using ADManager Plus
• Create Office 365 accounts effortlessly when existing users require access to Office services.
• Avoid unnecessary confusion, repetition, and delays.
• Bid adieu to PowerShell scripts
License management
• Before: Can't specify users whose licenses need to be managed using CSV import.
• Now: Joe spends minimal effort to: – Assign licenses to new employees. – Free up licenses when employees leave the organization. – Reassign freed up licenses to new users.
Reports in the Office 365 portal
• Inadequate information.• Creating custom reports using PowerShell
only increases complexity.
Finding inactive users: Before ADManager Plus
Finding inactive users: with ADManager Plus
Inventory Office 365 user accounts & licenses with ADManager Plus
• List all O365 users. • Manage user licenses and services effectively. • Properly plan user licenses and save on
licensing costs. • View details of security and distribution groups.• List members of groups.
Shared mailbox management with native tools
• The portal is clunky and not easy to use.• PowerShell script for creation:
$Cred = Get-Credential [email protected] $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $Cred -Authentication Basic -AllowRedirection Import-PSSession $Session New-Mailbox -UserPrincipalName [email protected] -Name "Shared Mailbox" –Shared
Shared mailbox creation using ADManager Plus
• Avoid juggling between multiple consoles.• Delegate creation rights to other users easily.
Another feature to note!
• Disable/delete all the accounts in your hybrid environment at once.
• Simplify user deboarding by setting up a disable/delete policy.
• Delete Office 365 accounts along with the AD user accounts.
• Revoke licenses when accounts are disabled.
Tools used by Joe
Before
• Office 365 Admin Center• Exchange Admin Center• DirSync tool• Active Directory Users
and Computers• Windows PowerShell
Now
What we saw today
• Provision Office 365 user accounts with all entitlements:
• Bulk assign/revoke/modify licenses.• Inventory Office 365 users and licenses.• Manage shared mailboxes effectively in
AD and Office 365.
Thank you!
