Outlook - Jet Aviation · – are among the world’s fi ve top-selling soft drinks. Coca-Cola is...
Transcript of Outlook - Jet Aviation · – are among the world’s fi ve top-selling soft drinks. Coca-Cola is...
Magazine 02/2010
Outlook
History The Amber Room in St . Petersburg 16 | Art The Montreux Jazz Festival 22 |Innovation CERN 28 | Event A jump through the speed of sound 36 | Gourmet Nespresso 42
COCA-COLA 124 years ago, a pharma-cist in Atlanta created syrup for a soda-fountain drink. Today, the Coca-Cola Company has the best-known brand in the world – and over 3,300 other beverages.
“It ’s when we follow our curiosity to discover new horizons, just like prehistoric hunters.”
Professor Jean-Louis Scartezzini, expert in solar energy and building physics at the Swiss Federal Institute of
Technology, Lausanne, Switzerland
Jean-Louis Scartezzini is an early riser, because he has set himself a great deal to do. The renowned researcher is
looking for a replacement for fossil fuels. This involves study and experimentation across a whole range of tech-
nologies – each designed to exploit and improve renewable energy sources. One of his inventions, for example, is a
daylight concentrator. We at Julius Baer have a similar aim in mind. We want to lay the foundations for something
that will survive the test of time and produce future benefits. This is our responsibility towards the generations to
come. For us, this is what private banking is all about.
Julius Baer is the leading Swiss private banking group, with 120 years of tradition.
You can f ind the entire interview with Jean-Louis Scartezzini at www.juliusbaer.com/excellenceThe Julius Baer Group is present in over 40 locations worldwide. From Zurich (Head Off ice), Buenos Aires, Dubai, Frankfurt, Geneva, Guernsey, Hong Kong, London, Lugano, Milan, Moscow, Nassau, Singapore to St. Moritz.
WHAT IS EXCELLENCE, JEAN-LOUIS SCARTEZZINI?
The Gulfstream G450 is the best business jet in its class. What’s more, the large-cabin, long-range aircraft shares some of the advanced technology of the Gulfstream G550, while also retaining the qualities of the highly successful GIV/GIV-SP series. And that was the best-selling aircraft in its category. Let the journey begin.
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To learn more, please contact our regional vice presidents:
Northern / Southern Europe: Steve Jones, +44 118 977 0180, [email protected] / Eastern Europe: Wolfgang Schneider, +49 172 811 1458, [email protected] Europe: Rebecca Johnson, +41 78 924 1420, [email protected]
3Outlook 02/2010
Editorial
Dear business friends and colleagues,
At Jet Aviation, we con tinue to p osition ou rselves to s erve corporate a ircraft owner s,
operators and OEMs in key locations around the world. We have begun providing services
in Russia, France and Brazil within the past few years and are evaluating expansion of our
global footprint to other markets in the future. As these can be difficult markets in which
to set up and develop business, Jet Aviation is careful to understand local conditions. It
is one thing to plant the flag and another to achieve long-term sustainability. But this is a
core skill of Jet Aviation and we will continue to do the hard work necessary to ensure the
availability of top level support in the world’s emerging business aviation hubs.
Looking forward, 2011 will be a ye ar in which Jet Aviation focuses on ma jor initiatives including strengthening our brand, new
acquisitions and expansions of facilities and services. In a move designed to enhance our business and further unify the identity of
our operations around the world, our Midcoast Aviation facility in St. Louis, Missouri, will be rebranded Jet Aviation St. Louis, Inc.
effective January 1, 2011. Over the past several years, investment has been made in the St. Louis operation to expand the current
service offering to include narrow-body completions and refurbishment. The identity change is the next step in a logical progression
to supplement our completions center in Basel, Switzerland, which is at capacity for narrow-body completions.
By the end of the ye ar, Jet Aviation wi ll be moving into a new , larger FBO facility in Jeddah, Saudi Arabia, which wi ll provide
operators with more comfort and amenities, and we are significantly upgrading our Zurich, Switzerland, FBO as well. We are looking
at various options to increase our global FBO network and announcements about these new locations should be made next year.
Additionally, Jet Aviation will soon introduce two new programs which will benefit new aircraft owners as well as small and mid-size
business aviation companies. The first initiative is a “Total Care” program which offers aircraft owners and operators an all-inclusive
service package at a f ixed price for e ach aircraft model. “Benefits Connection” will be of fered through our s taffing company Jet
Professionals. This new service is designed to help reduce health care costs and produce long-term savings for small and mid-size
business aviation companies.
I invite you to read more about our organization in the Inside section of this magazine. We also have an entertaining feature on Coca- Cola,
which is very appropriate considering the organization is headquartered in Atlanta, Georgia, home to this year’s NBAA convention.
Sincerely yours,
Peter G. Edwards
President
4 Outlook 02/2010
Contents
03 Editorial Peter G. Edwards, President
06 Coca-Cola Guardian of the ultimate brand
16 History The Amber Room – The disappearance and reconstruction of a Russian jewel
22 Art The Jazz Festival in Montreux: 44 years of big sound in a small Swiss town
28 Innovation CERN: Colliding small particles to answer big questions
Page 06 Page 16 Page 22
5Outlook 02/2010
36 Event Red Bull Stratos: Freefalling from the stratosphere
42 Gourmet Nespresso: Spreading gourmet coffee one capsule at a time
50 Jet Aviation Inside News
58 Masthead and Advertisers
Page 28
Page 36
Page 42
6 Outlook 02/2010
7Outlook 02/2010
The Coca-Cola Company : Guardian of the ultimate brandCoca-Cola is the most popular soft drink in the world. More than 50 million gallons of the drink are produced every day, and the beverage is sold in over 200 countries.
While Coca-Cola is often considered to be the best-
known brand on the planet, many people do not know
that The Coca-Cola Company makes or licenses over
3,300 beverages. These drinks are sold under more than 5 00
brands, four of which – Coca- Cola, Diet Coke, Fanta and Sprite
– are among the world’s fi ve top-selling soft drinks. Coca-Cola is
also the largest maker of juice and juice drinks, ready-to-drink
coffees and ready-to-drink teas, as well as a leading maker of
sports drinks, packaged water and energy drinks.
Over 70 percent of the company’s sales are outside of the US.
Traditions vary, and consumers around the world are used to
different tastes, so the range of brands sold varies from country
to country. The fl avors within a given brand also vary depending
on location. There are more than 100 different fl avors of Fanta,
for example, including Bubble Gum, Guarana, banana fer-
mented milk and Lychee Soursop.
Coca-Cola has 92,800 employees around the world. Running a
business on this scale requires mobility. Since 2007, Jet Aviation
has provided aircraft charter services for The Coca-Cola Company
in Europe, Africa and the Americas.
Coca-Cola is an expanding company, entering new markets and
adding new products. At the same time, its classic products are
deeply engrained in many cultures. Coke is often not just a drink,
but also a trigger for memories. This is no coincidence. The Coca-
Cola Company made high-quality, aggressive marketing a priority
from the very beginning to make sure people were exposed to the
product and that they associated it with good times. This market-
ing convinced a generation of Americans to try the drink, which
made it part of their lives and the lives of their children.
As those children took special trips with the family, picnicked by
the river or went to parties, Coke was often present. It became
8 Outlook 02/2010
linked with special occasions in their youth. Attachment to the
brand can be seen not only in sales fi gures, but also in the number
of people who collect Coke paraphernalia, the enthusiasm among
those who visit the Coca-Cola museum, and the outcry that came
when the company (temporarily) abandoned its classic formula.
The secret ingredients
Until 1955 the company sold only one product. Today, Coca-
Cola remains the top drink, and the formula is still secret. It is in
a vault at the SunTrust bank in downtown Atlanta, not far from
Coca-Cola headquarters. The company will not comment on
how many people know the secret combination of ingredients.
The mixture was developed in 1 886 by John Pemberton, an
Atlanta pharmacist who developed elixirs and patent medicines
that made great claims to cure a wide variety of ailments. He
observed that many pharmacies had soda fountains and that
these were quite popular. He began experimenting to create a
drink for this market. Pemberton combined extract of coca leaves
with extract from the kola nut. The kola-nut extract, which pro-
vided the caffeine, had such a bitter taste that he reduced it to a
minuscule amount and added purifi ed caffeine instead. Accord-
ing to Frederick Allen, journalist and author of Secret Formula,
the mixture did contain a small amount of cocaine. At the time,
the substance was legal and widely used in elixirs and health
drinks. Pemberton’s partner, Frank Robinson, combined the
names of the coca leaf and the kola nut, replaced the “k” in “kola”
with a “c,” and created the name Coca-Cola.
Soda-fountain clients liked the taste of Coca-Cola, but Pember-
ton was not a good businessman. The fi rst summer, he sold
only 25 gallons of syrup, bringing in less than $ 50. In 1 888,
druggist Asa Candler took over the business. Candler was a
born marketer, and together with Robinson, he began an inno-
vative and aggressive marketing program.
The two men distributed coupons for free samples, a new prac-
tice at the time. “There were so many coupons distributed that
an estimated one out of every ten Americans got a free glass of
Coca-Cola between 1886 and 1910,” says Phil Mooney, Coca-
Cola’s historian and head archivist. The two men also gave
pharmacists clocks, urns, calendars and apothecary scales
labeled with the name Coca-Cola.
Candler progressively reduced the cocaine content in Coca-Cola,
and then, after only a few years, removed it altogether. According
to Frederick Allen, Coca-Cola does still contain extract from coca
leaves, but this extract has had all traces of cocaine removed.
01 John Pemberton, inventor of Coca-Cola02 Asa Candler brought the drink
to market 03 Robert Woodruff was a member of
the managment for 61 years04 Pemberton’s pharmacy in the 1880s
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04
03
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10 Outlook 02/2010
In 1 899, two lawyers from Tennessee convinced Candler
to sell them the bottling rights for Coca-Cola. This was the
beginning of the franchise system for bottling that still exists
today. The Coca-Cola Company supplies concentrate, and
the bottlers add water and sweetener, then bottle the drink.
(North America has become an exception to this system.
Coca-Cola is in the process of acquiring the North American
operations of its largest bottler.)
In 1919, a consortium led by Ernest Woodruff bought The Coca-
Cola Company for $ 25 million. At the time, it was the largest
business transaction to have taken place in the South. In 1923
Ernest’s son Robert was elected president of The Coca-Cola
Company. Woodruff served as president until 1954, remained
on the board until 1 984, and continued to go into his offi ce
at Coca-Cola headquarters until the day he died at 95 years
of age. He is credited with much of the company’s expansion.
Coca-Cola had been active abroad since bottling opera-
tions began in Cuba, Canada and Panama in 1906. In 1926,
Woodruff opened the Coca-Cola Foreign Department. When
the US entered World War II, Woodruff committed to bringing
Coca-Cola to every US serviceman abroad, for fi ve cents
per bottle, regardless of the cost to the company. Sixty-four
bottling plants were sent overseas, and over 5 billion bottles of
Coke were distributed to American troops. This not only gave
11 million servicemen a special connection to the drink, but
it introduced the beverage to many locals in Europe, Africa
and the Pacifi c.
Suggesting a lifestyle
Coke’s popularity was growing around the world. The company
had been one of the fi rst to recognize the potential of lifestyle
marketing. While 19 th century marketing focused on extolling
the virtues of a product, often by listing them, this new form
of advertising focused on giving the product a personality and
connecting it with emotions. The company sought to associ-
ate the drink with a glamorous, active, healthy and optimistic
lifestyle – “the lifestyle of the refreshed.”
Whatever the media of the day, Coca-Cola always aimed for
quality. “Art was a very important part of advertising from the
turn of the century into the 50s,” says Mooney. “They commis-
sioned the best illustrators they could fi nd.” The company hired
01 During World War II, American soldiers overseas could buy a bottle of Coke for 5 cents
02 Over 5 billion bottles were distributed 03 Getting Coke to the troops also introduced
it to local residents
01
02
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Norman Rockwell to do six paintings with a Coke theme. As the century progressed,
sports and music began to play an increasingly large role in marketing, and the com-
pany hired the biggest stars. Coca-Cola had already been sponsoring the Olympics
since 1928.
The high quality of Coca-Cola’s marketing, and the memories it evokes, have led many
people to collect Coca-Cola paraphernalia. The Coca-Cola Collectors Club has 3,000
members, and Mooney says there are hundreds of thousands of people with a few
collector’s items in their homes.
The Coca-Cola Company has kept a copy of almost every marketing item it ever put
out. About fi ve percent of that collection is exhibited in the company’s museum, The
World of Coca-Cola.
A journey into the brand
The World of Coca-Cola is in downtown Atlanta, next to Centennial Olympic Park and
the Georgia Aquarium. The entryway has giant bottles of Coke made by artists from
various countries, and almost all visitors stop to take pictures of their friends and
family next to these bottles.
Before passing into the main part of the museum, visitors are led into a movie theater
to watch ”Inside the Happiness Factory.” This animated “documentary” shows what
Bringing Coca-Cola into the homeTo increase the acceptance of
bottled Coke in the home in the
early 1930s, Coca-Cola bottlers
hired women to bring free
samples of bottled Coca-Cola
to housewives and install a
Starr X bottle opener.
Coca-Cola also began a “When
You Entertain” campaign,
in which Ida Bailey Allen, an
authority on food and home
entertaining, encouraged women
to serve Coca-Cola. “When
You Entertain – What to Do, and
How” was offered at the cost
of ten cents.
01 Giant bottles made by artists decorate the entrance of the museum
02 The World of Coca-Cola museum in Atlanta
03 A scene of the movie “Inside the happiness factory”
03
0201
12 Outlook 02/2010
happens when coins are put into a Coca-Cola vending machine.
It involves friendly blue technical workers, a large caterpillar with
sunglasses, human cannonballs, penguins, and a cheerleader
named Wendy. It is well-done, entertaining and a good example
of the high-quality and trendiness of Coca-Cola’s advertising.
As visitors exit this room, they are invited to have their pic-
ture taken with the Coca-Cola polar bear. Even those not usu-
ally interested in 7-foot fuzzy mascots stop to watch him for a
moment. The polar bear was made by the Jim Henson Com-
pany (makers of the Muppets.) He is charming. This is the bear
that helped the CEO of Coca-Cola ring the opening bell at the
New York Stock Exchange in March of 2010.
The fi rst room on the path through the museum displays the
early history of Coca-Cola, including early documents and
advertisements. Pemberton announces the virtues of the new
Coca-Cola: “Delightful ! Refreshing ! Invigorating ! Stimulating !
THE WONDERFUL NERVE AND BRAIN TONIC And Remark-
able Therapeutic Agent.”
The museum also has early marketing material such as signs,
trays, calendars, coupons and bottle openers, as well as a col-
lection of Olympic torches and a Coke machine that traveled on
the Space Shuttle. A short fi lm explains that when Coke began to
appear in bottles, it was successful, and many imitators sprang
up. Stores kept bottled soft drinks in big ice chests, and the
paper labels would often come off, making it diffi cult to distin-
guish between brands. A design competition was held for a bottle
like no other, which could be distinguished “even in the dark.”
Rumor has it that the winning designer thought he would model
the bottle after one of the ingredients, either the coca leaf or a
kola nut, but mistakenly looked up cacao instead of coca. The
bottle resembled the shape of a cacao pod. The bottle was too
wide in the middle for bottling plants, so it was made narrower.
A cinema room upstairs shows Coca-Cola ads. They are strikingly
good, and it is entertaining to sit and watch one after the other.
A room nearby contains pop art with a Coca-Cola theme. At the
end of the exhibit are displays of things customers have sent
to the company. There are snapshots (a dog dressed in Coke
gear, a fan in front of his Coke paraphernalia collection, a couple
toasting with bottles of Coke as they get married) and also letters,
some from children, some from adults. The letters talk about
tasting Coke for the fi rst time, a family member who loved Coke
or some other way that Coke was special in their lives.
02
01
01 Japanese ad from 195702 Italian ad from 1955
03 03
02
13Outlook 02/2010
The fi nal part of the World of Coca-Cola is a tasting room
that offers 70 different drinks from around the world. Almost
everyone tastes “Beverly”, because it was mentioned by one
of the little blue men in the Happiness Factory fi lm. The drink
is sold in Italy and has a bitter taste, while at the same time
being very sweet. Most Americans do not like it. There is a
high level of excitement in the room, partly due to an inter-
est in foreign fl avors, and partly because it is a thrill to be
surrounded by so much free soda. Despite the large variety
of choice, however, there are still many loyal fans fi lling their
cups with Coca-Cola.
A tumultuous change
Probably the largest demonstration of the extent to which Coke
is rooted in the lives of its consumers came when the company
changed its formula to New Coke. By the mid -1980s, Coke’s
popularity had been slipping, and Pepsi was beating Coke
in taste tests. In April of 1 985, Coke announced that it was
changing its formula. This was a move the company took very
seriously. A briefi ng for the New Coke project (called Project
Kansas) states : “Project Kansas is a bold-stroke attempt for
total victory … In its size, scope and boldness, it is not unlike
the Allied invasion of Europe in 1944. This is not just another
product improvement, not just a repositioning or new product
introduction. Kansas, quite simply, cannot, must not fail.”
But fail it did – in a sense. The company had underestimated
the nation’s attachment to Coca-Cola. Fans bought hundreds of
cans of the original Coke and stored them in their garages and
spare rooms. The customer hotline was receiving 1 ,500 calls
per day, and 40,000 letters of protest arrived.
When the company relented after less than three months and
announced it would bring back the original Coke as Coke Clas-
sic, the story was the main headline for many news outlets.
The company got 3,600 thank-you calls, and sales soared. The
measure had been so effective that some accused the company
of planning the whole thing.
Planning for growth
Over the past decade, the company has faced stagnating soft
drink sales in North America. As concerns about health and
obesity increase in the US, the company has been increasing
its assortment of healthier and reduced-calorie beverages. In
2007, the company bought glaceau, the maker of vitaminwater
and smartwater, for $ 4.2 billion. Coca-Cola keeps an eye out
The Export BottleIn the late 1920s, as business
was developing in Europe, Coca-
Cola made “Export Bottles”
These were green bottles with
tops resembling a champagne
foil, which were served on ships
crossing the Atlantic.
01
01 The Coca-Cola bottle from 1899 until present
02 Coke is distributed to the farthest corners of the globe
03 Coca-Cola provides concentrate to franchise partners worldwide, who add water and sweetener before bottling the drink
14 Outlook 02/2010
for fi tting acquisitions and also works hard to develop “the next
big thing” itself.
The company expects a $ 1 trillion global market for non-alco-
holic ready-to-drink beverages by 2020. As part of its 2020
Vision, the company writes, “As global populations grow, econ-
omies expand, and middle-class, urban lifestyles emerge, we
see an environment that is very positive for a business that pro-
vides simple and affordable moments of pleasure and refresh-
ment …” Over the next ten years, the company expects more
than half its volume growth (growth in unit cases sold) to come
from emerging markets.
Meanwhile, efforts continue to make the best-loved brands even
more popular. Coca-Cola is currently marketed under the slogan
“Open Happiness.” In May of this year, the company released
results of a global happiness study. Consumers were asked
questions that are part of the Coca-Cola Happiness Index, which
was designed for the Coca-Cola Happiness Institute in Spain.
The study found that 77 percent of participants considered
personal contact with family and partners a greater source of
joy than watching TV, communicating online, or receiving text
messages. Bill Kelly, a senior vice-president at Coca-Cola North
America, stated in a press release, “Despite the online social
networking phenomenon, nothing beats quality time with loved
ones or simple pleasures such as sharing a Coke with our near-
est and dearest to bring happiness into our lives.”
The campaign continues the company’s attempt to fi rmly plant
the connection between Coke and happiness in the minds of
consumers. The decision of which drink to share with a friend
is usually made within seconds and is based on a variety of
conscious and subconscious factors. Coca-Cola has been
using high-quality, aggressive tactics for over a hundred years
to make customers reach for the red label with the white script
and live on the “Coke side of life.”
Coca-Cola FreestyleThe Freestyle is a fountain machine that can dispense
106 different beverages, thanks to micro-dosing tech-
nology that allows concentrate, sweetener and water to
be blended on the spot. The machines require approxi-
mately the same amount of space as the soft-drink dis-
pensers currently found in restaurants. Users make their
selection on a touch screen, where their choices range
from old favorites to beverages never before marketed in
the US. As a bonus for The Coca-Cola Company, the
beverage selection data is then sent home to Atlanta,
where it can be used for marketing analysis.
15Outlook 02/2010
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16 Outlook 02/2010
History | Amber Room
Frederick I of Prussia possessed a burning
desire to surpass the extravagant luxury
of the French court. He commissioned
the construction of opulent panels made
of amber mosaic to line the walls of his
study, and their construction began in
1701. Amber artistry in Europe was at its
peak, and Prussia was renowned for the
craft. The Russian Tsar Peter the Great
was clearly impressed when he visited
Berlin and saw the panels. After the
successful completion of negotiations
between Russia and Prussia in 1 716,
Frederick William I, son of Fredrick I,
gave the amber panels to the tsar. They
were installed, 25 years later, in the Winter
Palace in St. Petersburg and then moved
to the Catherine Palace at Tsarskoye Selo,
just south of St. Petersburg. The Amber
Room is said to have stunned visitors. The
panels remained in the Catherine Palace
for almost 200 years.
When World War II broke out and the Ger-
man army advanced on St. Petersburg,
curators evacuated many museum trea-
sures from the Catherine Palace. The pan-
The Amber Room – The disappearance and reconstruction of a Russian jewel
01
02
17Outlook 02/2010
els in the Amber Room were not removed,
however, due to their fragility. Instead,
they were covered with paper, then gauze,
cotton wool and wooden boards. The Ger-
mans knew of the great treasure, however,
and searched until they found it. They
dismounted the panels and shipped
them to Königsberg, where they were
displayed in Königsberg Castle.
In 19 45, the British Royal Air Force
bombed the castle, and later it burned
after the Soviets occupied Königsberg.
It is not known whether the panels were
removed before this destruction. The
Amber Room was never seen again.
Reconstruction
After the war, several Soviet commis-
sions were sent to look for the panels,
but the treasure was not brought home.
In 1979, the Soviet government approved
a proposal to recreate the room. This
reconstruction took almost 25 years and
required about 6 metric tons of amber.
The amber was brought in from a mine
off the coast of the Baltic Sea, in Kalinin-
grad (the former Königsberg). The recon-
struction cost approximately $ 11 million,
though it is diffi cult to state an exact price,
because as the Soviet Union disbanded
the value of the ruble and the cost of
materials varied greatly. It is also hard to
put a price on the scientifi c research that
went into the project. Funds were some-
times tight. In 1999, the German energy
company Ruhrgas (now E.ON), which
had recently acquired a 4 % stake in the
Russian gas company Gazprom, stepped
in and provided fi nancial support for the
remainder of the project. Ruhrgas con-
tributed $ 3.5 million.
The Amber Room was offi cially opened
in 2003, on the 300th anniversary of
St. Petersburg. Forty-fi ve presidents and
prime ministers were present, and the fi rst
to enter the room were Russian President
Vladimir Putin and German Chancellor
01 Peter the Great, Tsar of Russia02 The Amber Room03 Amber is the fossilized resin
of prehistoric coniferous trees04 It has been gathered on the
shores of the Baltic Sea for at least 13,000 years
05 In addition to its use for jewelry, amber has long been used as an ingredient in perfumes and as a healing remedy
03
04
05
0201
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18 Outlook 02/2010
History | Amber Room
Gerhard Schröder, as a symbol of the
Russian-German cooperation.
A warm glow
The room was then opened to the public,
and currently about 12,000 people visit
the Amber Room each day. As they move
through the Catherine Palace, visitors
approach the room through the suite of
formal rooms known as the Golden Enfi -
lade. These rooms have white doorways
surrounded by gilded ornamentation. The
view of doorway after doorway after door-
way into the distance gives the impression
of standing in a hall of mirrors.
Entering the warm glow of the Amber
Room, after this long series of white-
walled rooms, is a shock. “Many people
take a deep breath,” says curator Svet-
lana Ivanova. “They almost gasp.” In
summer, the room is fi lled with tourists,
but during the off-season, visitors have
more time to experience it. “In October,
or other times when it is not so crowded,
some people will just step back and take
in the effect of the stones,” says Ivanova.
The sheer quantity of amber is almost
overwhelming at fi rst. Then, details begin
to emerge. There are entire biblical scenes
carved into pieces of amber the size of
saucers, and intricate landscapes etched
into pieces even smaller. Cherubs, fl ow-
ers and crowns abound. A Prussian eagle
and King Fredrick I’s monogram can be
seen, as can the Russian eagle and carv-
ings representing Russia’s power both on
land and at sea. The majority of the pieces
are part of the mosaics that surround the
intricate carvings. There are over 500,000
pieces of amber in the room.
The color of the amber ranges from yellow
to reddish-brown. One of the most strik-
ing aspects of the room is the contrast
between translucent and opaque amber.
The translucent pieces are backed with
gold foil, which makes them glow.
In addition to the amber, the room also
contains gilded ornamentation and can-
delabras, as well as mirrors, an elaborate
parquet fl oor, a painted ceiling, and four
Florentine mosaics made of semi-pre-
cious stones.
Rising to the challenge
When the decision was made in 1979 to
reconstruct the Amber Room, there were
two main challenges facing those involved
with the project. The fi rst was the need to
develop the skills and tools necessary to
do the amber work. “Working with amber
was not a Russian skill, but we did have
skill working with other stones,” says Boris
Igdalov, head of the Amber Workshop.
Stonecutters, jewelers, sculptors, and
those with other artistic backgrounds set
01 The Amber Room is in the suite of rooms known as the Golden Enfi lade 02 A few additional pieces are on display in the Amber Room03 St. Catherine’s Palace
19Outlook 02/2010
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20 Outlook 02/2010
History | Amber Room
about learning the skills of 18 th century
amber work. They wanted to understand
not just the technique, but also the spirit
of the times. “We had to understand the
psychology of people working in the 18 th
century,” says Igdalov.
There were several amber articles, made
in the same era as the panels, that had
survived the war and were returned to
Catherine Palace. The team went to work
studying and reconstructing these pieces
in order to learn the techniques that had
been used. These pieces were also impor-
tant when the group faced the second main
challenge of the project, which was creat-
ing a detailed plan of the Amber Room to
use in the reconstruction. There were no
technical drawings, engravings, paintings
or graphic art showing the room, except
one watercolor painting. The group had to
produce a detailed plan of the room based
on 86 black- and-white photographs, a
single color slide, the watercolor painting,
a description written during a pre-war
restoration and about 50 small fragments
of moldings, carvings and fl at mosaic.
One tough aspect of making the plan was
determining the color of the stones. The
project team used the color slide, the
watercolor and the restoration description,
but relied predominantly on comparing the
black-and-white photographs to surviving
fragments of the room. They learned to
translate grey shades into colors. A study
of the original items in the museum’s
possession showed that, two times out of
three, the Baltic amber had been tinted.
The team was not able to determine the
original dyes, so it developed a techno-
logy for coloring amber with synthetic
pigments. The dimensions of the relief
carvings also had to be determined from
photographs. The reconstruction team was
aided fi rst by a method of photogrammetry
developed by the All-Russian Scientifi c
Research Institute for Mine Engineering
and Surveying, and then in later years by
computer technology.
01 02 03
01 Reconstruction of the Amber Room took almost 25 years
02 Craftsmen in the amber workshop mastered techniques from the 18th century
03 The carvings contain intricate detail
21Outlook 02/2010
St. PetersburgLocated on the Gulf of Finland, in northwestern Russia, St. Petersburg has
always been considered Russia’s most European city. It was founded
by Peter the Great in 1703, when the tsar created the city from nothing in a
forceful attempt to modernize and Europeanize Russia. St. Petersburg was
the capital of Russia for more than 200 years, until after the Revolution
of 1917, when the capital was moved to Moscow. St. Petersburg remains
the second largest city in Russia and the fourth largest in Europe. It has
a stunning number of palaces, monuments and other architectural wonders.
Its main art museum, The Hermitage, is one of the largest in the world.
In addition to developing new techniques,
the group also created new tools and
adjusted lathes and milling machines to
work with amber. In 1996, The American
Museum of Natural History in New York
invited the Russian amber workers to set up
shop in a corner of the museum and work on
the panels during an exhibition on amber.
Members of the workshop developed skills
that are now respected around the world.
Today, the 65-member team receives
requests from foreign museums and col-
lections for restoration and reconstruction.
Some members of the workshop also
developed other specialized stone-cut-
ting skills when they recreated the four
Florentine mosaics that had been in the
room. Before they could begin, there was
again the diffi culty of determining color
from black and white photographs. Luck-
ily, the original mosaics had been based
on paintings, and the team was able to
locate the paintings in Florence. In 1997,
one of the authentic mosaics was found
in the possession of a German soldier’s
family, and the team was overjoyed to see
that it was extremely similar to the one
they had created.
The mystery remains
No further mosaics or amber panels have
been found, and there are many theories
as to what happened. Some believe the
room still exists, hidden away in a mine
or a bunker. Every so often, someone
claims to have found the panels, but no
one has ever provided proof. Some say
the Germans took the panels out of the
castle and loaded them onto a ship that
was sunk by a Soviet submarine. Divers
have unsuccessfully tried to fi nd this
sunken treasure. A further theory holds
that the room was destroyed when the
castle burned either during the Allied
bombing or when Soviet forces occupied
Königsberg. Two British investigative
journalists recently published a book
supporting this hypothesis and claim-
ing the Soviet government knew of this
destruction. Igdalov does not believe the
room was destroyed. “To make it burn
in a way that would leave nothing, you
would need a crematorium,” he says.
He points out that items in the room
that should have survived a fi re, such
as the metal candelabras, were never
found. He believes the pieces are hidden
underground in Kaliningrad territory. He
explains that the region had many rulers
and many battles, which left a legacy
of underground tunnels and caverns.
When asked what would happen if the
panels were found, Igdalov simply says,
“We would restore them.” Amber is a
sensitive material, and the panels would
be brittle to the point of crumbling. They
would need an immense amount of
work, and, after three decades of expe-
rience with amber, the Amber Workshop
would be ready.
22 Outlook 02/2010
Montreux is a small town on Lake Geneva,
in an area often known as the Swiss Riviera.
The water offshore sparkles turquoise in
the sun, and the French Alps rise across
the lake. The town prospered as a stop
on the road down from the Simplon Pass
in Roman times, and in the 19 th century,
grand tourist hotels were built. Tourism
today is still upscale, and the town takes
meticulous care of its fl owers, walkways
and parks. The vineyards on the hills to
the north and the castle at the east end of
town complete the picture.
Most of the year, it is the beauty and calm
of Montreux that attracts visitors. Then,
every July, an entirely different energy
takes over. This year, Keith Jarrett, Quincy
Jones, Herbie Hancock, Chick Corea,
Pat Metheny and Gil Scott-Heron came
to town. So did Jessye Norman, Erykah
Badu, Roxy Music, Billy Idol, Missy Elliot,
De La Soul, Massive Attack, Elvis Costello,
Diana Krall, Phil Collins and many others.
For two weeks each summer, the
Montreux Jazz Festival sets the town in
motion, turning it into an international
focal point. Back in the mid 1960s Claude
Nobs, who worked for the Montreux
44 years of big sound in a small Swiss town
Art | Jazz Festival in Montreux
Freddie Mercury – commemorated on the Montreux waterfront – was one of many musicians with a strong tie to the town
23Outlook 02/2010
Tourism Offi ce, was sent to New York
on business. He stopped by Atlantic
Records to meet one of its directors,
Nesuhi Ertegun, who it turned out had
lived in Switzerland while his father was
an ambassador. This gave him and Nobs
some common ground. While in the
offi ces, Nobs also met Roberta Flack
and invited her to Montreux to play for
the Rose D’Or television contest. This all
led to more meetings and more invita-
tions, and eventually to a festival that has
drawn top musicians for 44 years.
The main concerts now take place in two
venues, Auditorium Stravinski and Miles
Davis Hall. In 2010, 90 bands played in
these halls over the course of the 16-day
festival. Two-hundred-and-thirty-thousand
people attended the festival, which also
included free concerts in Vernex Park, a
jazz café, a nightclub and a Balkan corner
with nightly music labeled Balkan- Folk,
Balkan-Gypsy or Balkan Hip Hop- Rap.
Various bars and stands played music;
special boats and trains had live bands
on board, and a Young Planet tent
offered activities for kids.
A wide variety of talent
Several jazz greats have had a long
relationship with Montreux. Keith Jarret
played at the fi rst jazz festival and was
back this year for the fi fth time. Quincy
Jones takes part every year and he judged
the 2010 voice competition. Chic Corea
came this year for the 13th time and Herbie
Hancock made his 26th appearance.
The festival began with jazz and rapidly
branched out to include many kinds of
music. The program included an Afri-
can night featuring Angélique Kidjo and
Youssou N’Dour, as well as a fl amenco
concert with Paco de Lucía. In addition
to many established musicians with a
long history in jazz and rock, the festival
also showcased newer talent, such as
04
02
03
01
01 Missy Elliott02 Herbie Hancock03 Phil Collins04 Petula Clark
01
02
24 Outlook 02/2010
the Americans Janelle Monáe and Julian
Lage, as well as Sophie Hunger from Swit-
zerland. A big band night featured Roger
Cicero, followed by the Swiss Army Big
Band and a series of special guests. Pet-
ula Clark, Britain’s most successful female
solo recording artist to date, performed
with the band, singing her famous “Down-
town.” The fi rst time Clark performed at
Montreux was in the late 1 960s, on the
same evening as the Rolling Stones, which
she characterized as a lot of fun. In her
opinion, the festival has gotten bigger and
better, and the sophistication of the audi-
ence now puts quite a bit of pressure on the
performers. “The audience comes from all
over Europe, and they know what they are
listening to,” she says. She tells the story
of the time she ran into Al Jarreau right
before she went on stage and told him she
was nervous. He did not say much, but he
showed that he felt the same way by taking
her hand and putting it over his heart, so
that she could feel it pounding.
A deeper look
Many great musicians have put out
recordings of their Montreux perfor-
mances. Jazz guitarist Julian Lage grew
up listening to these CDs, and it meant a
“lot to him to play in Montreux this year.
The festival is something sacred within
the community,” he says.
A few hours before Lage went on stage,
the 2 1-year-old held a workshop. He
played a few songs and answered ques-
tions from the audience – some about
technique, others about how he man-
aged to become so good, so quickly.
Lage began playing the guitar at age 5,
played with Santana at age 8, performed
at the Grammys when he was 1 3 and
recorded a Grammy-nominated CD at 20.
He had obviously put a lot of thought
into issues of technique, motivation and
inspiration, and he did his best to offer
answers that would be of help. Most of all,
he communicated an overwhelming love
for the guitar. When he was asked whether
he and his band did any improvisation on
stage, he said that they do leave space for
it, and that it would actually be impossible
Art | Jazz Festival in Montreux
01 Julian Lage02 Sophie Hunger
03
02
01
25Outlook 02/2010
to keep the guys in the band from impro-
vising. “You’ll see,” he added, referring to
the upcoming concert. As the band began
to play that evening, it was clear what he
meant. The Julian Lage Group is made
up of Lage, percussionist Tupac Mantilla,
bass player Jorge Roeder, saxophonist
Ben Roseth and cellist Aristides Rivas.
Mantilla beats rhythms on multiple drums,
as well as on his body and Roeder’s bass.
He is fast, talented and radiates sheer joy.
Lage, Roeder and Mantilla have a strong
dynamic together – they interact sponta-
neously, with powerful enthusiasm.
The audience’s reaction was enormous.
The concert hall was not quite as full as it
was later in the evening for Chick Corea,
but when the band fi nished playing, the
energy in the room was overwhelming.
The reaction seemed very visceral, at
least partially in response to the fact
that there had been something very live
happening on stage.
When Lage gave his workshop, he spoke
from the perspective of someone early
in his career. A few days earlier, Jessye
Norman had given a workshop, in which
she discussed aspects of her long and
varied career as a singer. As she spoke,
the room was fi lled with her very strong
presence. She spoke of her love for music,
as well as the commitment and total
dedication she considered necessary for
a singing career. When a young woman
asked for advice, Norman said, “If there is
anything else you can do that would give
you pleasure, then do that. You have to
do the music because you need to do it.”
Later, as part of a discussion about the
kinds of music she sings, she said, “Bach
was probably the fi rst jazz composer.”
Then she stopped, grinned and added, “I
hope that creates a stir.”
The workshops are organized by the
Montreux Jazz 2 Foundation for Creative
and Cultural Exchange. The foundation
also holds workshops to encourage inter-
action between music and science, as
well as competitions for voice, piano and
regional music. The foundation’s events
are not at the center of the festival, but
01 The lake adds to the festival atmosphere
02 The venues provide fi rst-rate sound and lighting
03 Frank Zappa in 1971
26 Outlook 02/2010
they provide a width and breadth for
those who take the time to explore them.
High standards
The Montreux Jazz Festival aims to be
premium, with quality artists, venues and
sound systems. The festival also makes
the most of its setting on the lake by
building platforms out over the water to
provide seating near food stands and by
creating various lounges with stunning
views of the water.
Visitors say one of the appealing things
about the festival is that they can buy
a ticket for a venue for the evening and
then move in and out of that auditorium.
Each venue features at least two artists
per evening, and some visitors will watch
each performance from beginning to
end. Others will step into the lobby for a
drink, go outside for some food or sit by
the lake for a moment.
There is much more to the festival
than just the individual performances.
Montreux is steeped in music lore, and
this provides the festival with a rich
background. There is a Freddie Mercury
statue in the town square and fans cele-
brate Freddie Mercury Montreux Memo-
rial Day every year. The singer spent the
last months of his life in the town, and it
was in Montreux that Queen recorded its
fi nal album. Miles Davis also recorded
his last album in Montreux, after Quincy
Jones convinced him to collaborate at
the 1991 jazz festival.
In 1 971, Deep Purple rented a mobile
recording studio from the Rolling Stones
and came out to record an album at the
Montreux Casino. The night before they
were scheduled to record, they watched
Frank Zappa perform at the casino. A fel-
low member of the audience fi red a fl are
gun and set the casino on fi re. After escap-
ing with the rest of the audience, the band
sat in a restaurant, watched the fl ames
and wondered what to do next. After the
fi re had subsided, they noticed a layer
of smoke out over the lake. They wrote
“Smoke on the Water,” to tell this story,
and the song became an international hit.
This year, Prince came to hear Janelle
Monáe play. Last year, he played two con-
certs in Auditorium Stravinski, and Petula
Clark went to watch him. Musicians not
only play at the festival, they also come
to see what their colleagues are doing.
Montreux developed a dynamic many
years ago, and it is still running strong.
Art | Jazz Festival in Montreux
02 03 04 0501
01 Festival posters are made by different artists each year: Jean Tinguely, 198202 Milton Glaser, 197303 Andy Warhol and Keith Haring, 198604 Nicci de Sain-Phalle, 198405 Romero Britto, 2010
27Outlook 02/2010
Claude Nobs founded the Montreux
Jazz Festival 44 years ago and
remains at its helm. He is absolutely
central to the event. When you
ask about good things at the festival,
you often get the response, “That
is thanks to Claude Nobs.” At fi rst it
seems that these comments might
just be polite deference to the boss,
but after hearing this kind of
praise repeatedly, it becomes clear
that it comes from the heart.
Mr. Nobs, what is your favorite aspect of
the Montreux Jazz Festival ?
It is that I can tell the musicians they
have full freedom of conception for
their performance. I have musicians ask,
“Can we come to Montreux and do
a special project ?” I say, “Absolutely.”
Are there special projects coming up ?
Yes, I am going to see Carlos Santana
about a project, and there will be a large
Claude Nobstango project. We are also working on a
Brazilian project as a tribute to the bossa
nova legend Antonio Carlos Jobim.
Why did you branch out from jazz and add
other music styles ?
I realized that just having plain jazz all
the time was not going to bring in young
people in the years to come.
Why were you able to create a successful
festival ?
There is a sense that I am genuine and
honest. Musicians know I will not take
them for a ride. That is why I was able to
record them very early for albums and TV.
What has surprised you the most about the
musicians ?
Musicians are known to be crazy –
divas asking for impossible things –
but some can also be pleased with very
small things. I asked Aretha Franklin
what she would like from Switzerland
if she came and played here, and
she wanted Swiss chocolate. I asked
Nina Simone, and she wanted a Swiss
watch with diamonds.
How have you seen musicians’ lives change
over the years ?
There have been changes in the recording
industry, and now income very often
comes from the concert side. And maybe
there is a little less of the grandeur.
How do you interact with the musicians ?
I try to fi nd out what they want to do,
where they want to stay. I have two chalets
up in the mountains. One is 200 years old.
The other is new. Musicians come to
fi nd music they have never heard of or to
fi nd recordings of special concerts.
Which of the chalets has the music
collection ?
In the old chalet I have 4,000 hours of
audio and video recordings of the jazz
festival. This is the largest collection of
audio and video of live performance. At
the new chalet I have 1,000,000 record-
ings of music in different formats: CD,
DVD, LP, singles.
What is the most surprising thing that has
happened at the festival ?
It was Aretha Franklin’s show in 1968.
That was the nicest surprise. The
worst surprise was when UB40 was to
play a concert – they were very young
then, in their early twenties – and just as
I was ready to announce them, they
said something about having to fi x a black
box and left. They played 20 years later,
and I asked,”What is this story about the
black box ?” It turns out that another
band had played fi rst that night, Toots
and the Maytals, and they were so good
that UB40 freaked out and was afraid to
play. The black box was just an excuse.
28 Outlook 02/2010
Innovation | CERN
Physicists believe the universe origi-
nated from an unimaginably dense,
hot point that suddenly began to ex-
pand. The ultra-high concentration of
energy became increasingly d iluted
as the universe expanded, and from
this energy came all the particles in
our universe today.
This Big Bang Theory is generally accep-
ted, but there are many questions that
have not yet been answered. We do not
know, for example, why matter has mass,
what happened to all of the antimatter
that was present immediately after the
Big Bang and what makes up the missing
96 % of mass and energy in the universe.
Particle physicists study matter, energy,
space and time in an attempt to under-
stand the fundamental laws that govern
the behavior of the universe. In this quest,
they now have a new tool. The Large Had-
ron Collider (LHC) at CERN, near Geneva,
Switzerland is the most complex scientifi c
instrument ever built. It should give physi-
Colliding small particles to answer big questions
A plasma ball in CERN’s microcosm museum
29Outlook 02/2010
cists information about particles that have
never before been detected.
The LHC is in a 27 kilometer circular
tunnel about 1 00 meters under ground.
The machine accelerates two beams
of particles in opposite directions to
more than 9 9.9 % of the speed of light.
There are four points around the circular
machine where these beams cross and
collisions occur. At each of these points,
at least one detector captures data on the
particles created by the collision.
Most knowledge of particle physics
comes from experiments done with par-
ticle accelerators. By bringing particles
to velocities close to the speed of light
and then causing them to collide at very
high energy, the energy is converted into
new particles, in keeping with Einstein’s
equation E=mc2. The higher the energy,
the heavier the particles that can be
produced. The LHC will give access to
physics at an energy scale about ten
times higher than has been possible so far.
The LHC is the newest accelerator at
the European Organization for Nuclear
Research, more commonly known as
CERN. The organization was formed
to provide accelerators and other infra-
structure needed for high-energy phys-
ics in Europe, and also to reunite the
continent’s physics community after the
Second World War. In 1952, when the 12
founding member states were deciding
where CERN should be located, Geneva
offered many advantages. It was in the
center of Europe; it had good air and rail
links, and it was already home to several
international organizations. The city was
also about to become home to a large
physics institute that was interested in
cooperating with CERN. The factor that
spoke most strongly for Geneva, how-
ever, was a political one. Switzerland
was small and neutral, which helped to
dispel fears that the nuclear research
would be used for non-peaceful ends,
which was of particular concern in the
wake of World War II.
The organization’s research program
has grown to involve almost 1 0,000
researchers from institutes in 63 coun-
tries. There are now 20 member states,
and there has been a 50 % increase in
participation from non-member states
over the past four years. To support its
facilities, infrastructure and research
programs, CERN itself has about 2 ,300
people on staff.
01 A collider’s ability to create particles is predicted by Einstein’s Theory of Relativity
02 CERN in the early days03 Council session 1952
03
02
01
30 Outlook 02/2010
The place
CERN straddles the Swiss-French border,
with its main administrative buildings in
Switzerland. Much of CERN looks like
a college campus – the campus of an
institution that might be having some
funding issues. Many of the buildings are
quite old and could use some fi xing up.
The impression is that this organization
emphasizes function over form. There
was a new collider to build, and that was
the focus. The computer systems are
powerful; the control room is advanced,
and the beam can be steered with 1 mm
accuracy. Now it is time to worry about
that walkway or offi ce. CERN general
director Rolf Heuer has said, “The time
has come for serious investment” in
buildings and public spaces.
The cafeteria is loud and crowded, and
there is enthusiastic energy in the air.
Not everyone is talking about science,
but many people are. This is an incredi-
bly diverse group from around the world.
You hear various languages, but more
often than that, you hear various accents
as people speak English.
This is a place of collaboration. Particle
physics has changed greatly in the past
few decades, and one of the big develop-
ments has been the amount of money
needed to set up experiments and the
number of people needed to provide
expertise for the projects. Whereas in
the past there were superstar professors
who could plan experiments that were
built rapidly and carried out by a moder-
ately sized group, today experiments are
on a scale that makes this impossible.
“You have to learn to interact with differ-
ent cultures,” says Valeria Perez Reale,
a physicist with Atlas, one of the LHC
experiments. “You can’t do things by
yourself. We spend half our time in meet-
ings to present new things and discuss
how to proceed.”
The LHC was conceived in the 1 980s,
approved in the 1 990s and completed
in 2008. It was then shut down just nine
days after starting up in September of
2008, because of a magnet malfunction.
It has now been up and running success-
fully since late 2009 and it is operating at
energies never before achieved. This is a
very exciting time at CERN. You can feel it.
The Large Hadron Collider
The LHC creates collisions between two
beams of the same kind of particles.
For most of the year these particles are
protons, one of the three components
of atoms, (For a brief period each year,
lead ions will be circulated instead of
protons.) The protons move around the
accelerator in bunches, each of which
will contain about 1 00 billion particles
when the accelerator is working at full
capacity. The beams cross at four points
in the circle. Because these particles are
so tiny, there will only be about 2 0 col-
lisions during each crossing. There will
be bunches crossing about 3 0 million
times per second, however, so there
will be up to 600 million collisions each
Innovation | CERN
01 The LHC and the main detectors at its 4 collision points
02 The exhibition center
02
01
31Outlook 02/2010
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32 Outlook 02/2010
second. The tube through which the
particles travel is in vacuum, to prevent
collisions between particles and air
molecules. The beams are manipulated
using 1,800 magnets, 1,232 of which are
15-meter dipole magnets that keep the
particles in their nearly circular orbits.
There are also quadrupole magnets that
focus the beams, and electromagnetic
resonators that accelerate the particles
and then keep them at a constant energy
by compensating for energy losses.
The magnets are superconducting, which
means that at extremely cold tempera-
tures, they conduct energy without resis-
tance. Liquid helium is used to keep the
magnets at -271.1 degrees Celsius, which
is only 1.9 degrees Celsius above absolute
zero, the coldest temperature possible.
The LHC is the largest cryogenic installa-
tion in the world. The temperature makes
working with the magnets very compli-
cated. It takes weeks to get the magnets
down to -271.1 degrees. Tests and repairs
are diffi cult and time consuming. The
magnets must be “trained” to go up to full
power. Some magnets can be taken up to
full power smoothly, but most will quench,
which means that resistance develops at
some point, and power must be reduced
and then brought up again slowly.
It is believed that resistance in an inter-
connection between magnets is what
produced heat, generating an electrical
arc that punctured the magnet’s helium
enclosure in September of 2008, lead-
ing to the damage that shut the accel-
erator down for over a year. Now that
the accelerator is up and running, the
magnets are still not fully trained, and
therefore the LHC is building up slowly
and not yet running at its top energy of
14 tera electron volts. (One tera elec-
tron volt is only equivalent to the energy
of motion carried by a mosquito. At
the LHC, however, that energy is con-
centrated into a space a trillion times
smaller than a mosquito.)
Nonetheless, on November 3 0, 2009,
the LHC became the world’s highest
energy particle accelerator when pro-
tons in each beam reached an energy of
1.18 TeV, exceeding the previous world
record of 0.98 TeV, which had been held
since 2 001 by the Tevatron collider at
the Fermi National Accelerator Labora-
tory in the U.S.
The control room
The LHC was built into a tunnel that had
been made for the previous LEP accel-
erator. The LEP accelerator was removed.
Other older accelerators at CERN are still
Innovation | CERN
01 The LHC was placed in the tunnel made for the previous LEP accelerator
02 The circular tunnel is about 27 kilometers
02
01
33Outlook 02/2010
Geneva
Geneva is the second-largest city in
Switzerland, after Zurich, and the
largest in the country’s French-speak-
ing region. The city is home to many
international organizations, including
the United Nations, the International
Committee of the Red Cross, the World
Trade Organization and the World
Economic Forum.
running, and several of them are used
to create beams and bring them up to a
certain speed before they are injected into
the LHC. Since the accelerators are now
part of a chain, all of the control centers
have been moved into a single control
room. The room looks imposing with its
high ceiling and four circular control sta-
tions. It is a sea of monitors and large fl at
screens, and many scientists also have
their laptops open in front of them. One
of the screens in the LHC control station
displays the state of the beam. If the con-
dition is “beam stable” the experiments
can proceed. If there is any other reading,
the experiments must retract as much of
their equipment as possible to avoid the
chance of damage. The powerful beam
can harm the detectors used for the
experiments, as well as the accelerator
itself. Much of the function of the control
room has to do with beam protection. If
the beam becomes unstable, sensors will
detect it and within three revolutions (less
than 0.3 milliseconds ) a set of magnets
will send the beam to the stop block, the
only item in the LHC that can withstand
the impact of the full beam.
The beam is also sent to this block when
its density has decreased enough that it
must be replaced. This often happens
after 10 or 12 hours. The acceleration
chain is then revved up to create a new
beam. After a beam is dumped, a screen
pops up that evaluates the beam and
how well the accelerator functioned as
it circulated. A positive evaluation gets a
shout from one of the scientists. Things
are going well after all the work that went
into the recent accelerator shutdown
and restart. Empty champagne bottles
lined up along a wall suggest this fact
has been celebrated.
01 The control center02 Welding an LHC dipole magnet03 Atlas is the largest detector
ever constructed for particle physics
02 0301
0201
34 Outlook 02/2010
The experiments
The purpose of the large detectors at the
points where the beams cross is to iden-
tify the secondary particles produced in
the collisions, and to measure their posi-
tions, charges, speed, mass and energy.
Two of the detectors, ATLAS and CMS,
are general-purpose detectors designed
to cover the widest possible range of
physics at the LHC. They are intended
to detect anything that the LHC reveals.
They are both built in layers, a bit like
an onion, surrounding the point at which
protons collide. Each has been prepared
by a collaboration of about 2,000 research-
ers from around the world.
Swiss physicists play a signifi cant role in
the CMS collaboration, as do Americans.
Dr. Albert De Roeck, Deputy Spokesper-
son of the CMS experiment, says that
not only have many Americans come
from the Everton accelerator, but there
are also Europeans who worked on the
Tevatron years ago to get trained. “It has
been a good interaction,” says De Roeck,
“A real worldwide effort.”
The two other major experiments at the
LHC are ALICE, which focuses on the study
of matter as it was in the fi rst instants of
the universe, and LHCb, which focuses
on antimatter. There are also two smaller
experiments with detectors on the LHC,
and many experiments at CERN connected
to other accelerators and equipment.
Birthplace of the World Wide Web
The World Wide Web was developed
at CERN. The fi rst Web server, a Next
workstation, stands in a glass case
in the entrance to CERN’s Computer
Center.
The World Wide Web is not to be con-
fused with the Internet. The Internet
is hardware and software that provides
connectivity between computers. It
was developed in the United States in
the 1970s. In 1989, at CERN, Tim
Berners-Lee faced a situation in which
physicists from around the world, with
no common machines and no common
presentation software, needed to share
information. He developed a system to
interconnect documents and other
resources to make them available to the
wide range of people collaborating
at CERN, and to those on the outside.
He then encouraged use of the system
for other information, and it grew to
become one of the most pervasive
means of scientifi c, commercial and
personal communication.
03
Innovation | CERN
01 Detectors usually consist of circular layers surrounding a collision point
02 The immense amount of data is both stored at CERN and sent out over the worldwide LHC computing grid
03 Tim Berners-Lee inventor of the World Wide Web
35Outlook 02/2010
Strangelets, black holes and antimatterAs the LHC was being built, the sub-
ject of “strangelets” was often in the
media. Strangelets are hypothetical
small pieces of matter, and the
worst-case fears have centered on
the idea that the creation of a
strangelet could start an unstoppa-
ble chain reaction converting
ordinary matter to “strange matter.”
CERN says that even if strangelets
do exist, they would be unstable
and because of their charge, would
repel normal matter rather
combine with it, and then simply
decay. In response to concern about
black holes that could be created
at CERN, the organization points out
that they would be so small that
they would simply shrink, evaporate
and disappear.
CERN also explains that, unlike the
scenario in Dan Brown’s “Angels &
Demons”, at the current rate of
production it would take over 2
billion years to produce enough anti-
matter to achieve a destructive force
equivalent to a nuclear
bomb. If it were possible to collect
all the antimatter ever made
at CERN and annihilate it, it would
only create enough energy to
power an ordinary light bulb for a
few minutes.
With up to 600 million collisions per sec-
ond, each of which produces between 100
and 1,000 particles, the fl ood of data to
store and process would be overwhelming.
Electronic systems therefore select colli-
sions that are interesting and reject those
that are not. Only about 1 00 collisions of
interest per second are recorded. This
is still enough data to fi ll about 1 00,000
DVDs every year, per experiment.
The CERN Computer Center has about
35,000 processor cores, which corre-
sponds to only around 20 % of the com-
puting capacity needed for LHC data
analysis. CERN therefore works with the
Worldwide LHC Computing Grid. This
network integrates thousands of comput-
ers and storage systems in hundreds of
data centers worldwide to create a col-
laborative computing system that serves
a community of 10,000 physicists.
These physicists are processing the
data that has become available and are
watching closely as the LHC continues
to move towards it full capacity. First
results from experiments have already
been published, but it will take more
time and a higher energy level before
many of the bigger questions can be
answered. One of the fi rst major dis-
coveries expected is the Higgs particle.
The Standard Model, which describes the
particles in the universe and the forces
acting among them, has predicted the
existence of this particle as a mecha-
nism to explain particle masses. Calcu-
lations suggest that if it exists, it should
be visible in LHC experiments. Discov-
ery of the particle would be a big event
and it would provide strong support for
the Standard Model. The lack of such a
particle would challenge the Standard
Model, strengthening support for alter-
native theories.
Either way, the questions will not stop,
and CERN will be working to unite the
best in scientists and machinery to fi nd
the answers.
36 Outlook 02/2010
Event | Red Bull Stratos
“You have a scientifi c, stratospheric
balloon that is made of material that
is as thin as – if not thinner than – a
drycleaner bag, 1 0 times thinner
than a sandwich bag and 100 times
thinner than a party balloon. It’ s
basically like handling a drycleaner
bag that’s the size of a football fi eld,
without putting a hole in it. So now
we’re expecting this football-fi eld-
sized balloon that’ s as thick as a
drycleaner bag to carry the load of
the capsule – which is 2,500 pounds
including the capsule, the pilot, the
cameras and the electronics. It’s not
simple.”
Art Thompson, Technical Project Director
of the Red Bull Stratos Mission, is describ-
ing one of the many challenges involved in
the fi rst step of the planned jump from the
edge of space: getting Felix Baumgartner
up into the stratosphere. Baumgartner is
then going to exit the capsule at 120,000
feet and plunge headfi rst towards earth.
Freefalling from the stratosphere : A jump through the speed of sound
33336363633 OuOuututututttutututututOutOuO loololoolooloolooloooolooooooooooooooooooooooooooooooooooolooooooooolooooooooooooooooooooooookkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkk k kkkkkk 0202/020202/002/02/02/02/2//02//02/22/022/2002//02/02/02/02///02/02///002/002/002/////020202//////02022/022/0202000002//2//2012012012012012012022020120120201002012011120101201120120122020101201120120120120120202012 120101112012012012012022012002012012220100102012222012010202201122012220120201222012012202022220111111122 111122 122 1111111222 12 100000000000000000000000000000000000000
01
02
01 The suit will equalize pressure, provide oxygen and protect Baumgartner from extreme temperatures
02 Felix Baumgartner, 41, has been parachuting since age 16
37Outlook 02/2010
He will be wearing a space suit that reg-
ulates pressure and provides him with
oxygen. He will assume the delta position
– head forward, arms and legs back in a
V-shape – in order to pick up momentum,
and if all goes well he will accelerate to
Mach 1 supersonic (approximately 6 90
miles per hour) in about 35 seconds.
The extreme conditions of the jump
require that most of the equipment – the
balloon, the capsule, the space suit, the
stabilization parachute – be specially
designed. The project has attracted top
experts from aviation and space programs
who have often been part of elite missions
and set world records. They are now run-
ning tests to ensure that the equipment
not only functions on its own, but also as
part of the total system. The most signifi -
cant aspect that cannot be tested is what
will happen to Baumgartner as he passes
through the sound barrier. The best-case
scenario is a smooth transition, during
which Baumgartner can take note of the
different forces affecting his body. The
worst-case scenario is clashing shock
waves that hurt him or damage his suit.
Red Bull Stratos Medical Director Jonathan
Clark does not anticipate serious problems.
“The expectation is that there will be very
little risk,” he says. “I won’t say no risk, but
little.” He points out that the air is much
thinner at the altitude where Baumgartner
is expected to cross the sound barrier,
and therefore shock waves should not be
as powerful as they would be at lower alti-
tudes. Clark also has faith in the space suit
Baumgartner will be wearing. He says that
similar suits, by the same manufacturer,
have been in worse scenarios, such as Mach
3 conditions following an aircraft breakup,
and they have maintained their integrity.
Baumgartner is ready for the risk. “Given
the many extremes I’ll be facing … I would
be foolish to think that nothing could pos-
sibly go wrong. However, I am confi dent
that we have prepared as carefully and as
thoroughly as we can, and that we’re using
the best technology available – to me that
makes the risk acceptable.” He looks for-
ward to the legacy of having contributed
to knowledge of aerospace safety and says
“if we knew for sure what happens to the
body at the sound barrier, there would be
little point in conducting this mission.”
The new challenge
The goal of this private mission, organized
by the energy-drink company Red Bull, is
to establish protocols, develop equipment
innovations and gather data to support the
next level of aerospace endeavors. It is
also, of course, to satisfy curiosity and set
a new record. The current record for a free-
01
01 The Capsule
38 Outlook 02/2010
fall is 102,800 feet. It was set in 1960 and
remains unbroken, despite a few attempts,
some of which have ended in death.
The 1960 jump was part of a project that
tested parachutes, pressure suits and
other equipment. It demonstrated the
feasibility of escape from an aircraft or
spacecraft at high altitudes and suggested
that a space walk was possible. This was
before manned space travel, and it was evi-
dence that such exploration was realistic.
Joe Kittinger, who set this record 50 years
ago, is now part of the Stratos project. He
will be Mission Control Center’s primary
point of contact with Felix Baumgartner
during the jump.
Baumgartner, now 41, began skydiving at
age 16 and later became part of the Aus-
trian military’s demonstration and compe-
tition team. He began performing for Red
Bull in skydiving exhibitions in 1 988 and
later also began BASE jumping (parachut-
ing from fi xed objects or landforms). In
1999 he set the world record for the low-
est BASE jump, from the 95-foot Christ the
Redeemer statue in Rio de Janeiro, Brazil.
He has also jumped off the Petronas Twin
Towers in Kuala Lumpur, Malaysia and the
Taipei 101 Tower in Taiwan, each of which
was the tallest building in the world at the
time of his jump.
In 2003 he jumped out of an airplane above
Dover, England, and fl ew the 2 2 miles
across the English Channel to Calais using
a carbon wing with a six-foot span. The
stratosphere presents new challenges for
Baumgartner. When he leaves the capsule,
the temperature will be about - 10 degrees
Fahrenheit, and it may get as cold as - 40
degrees during the supersonic portion of
his fl ight. These temperatures are not only
dangerous for him, but they can also affect
the functionality of equipment.
At about 1 00,000 feet above sea level,
where Baumgartner is expected to reach
the speed of sound, the air is only 1% as
dense as it is on the ground. This means
there is almost no oxygen to breathe. It
also means that if Baumgartner is not
protected, he could end up with one of a
number of altitude-related physiological
problems due to bubble formation in his
blood or tissues.
When Baumgartner approaches and
then breaks the sound barrier, there
Record holder
On August 16, 1960, Joe Kittinger
piloted the Excelsior III balloon to
102,800 feet and jumped out. While
freefalling for 4 minutes and 36
seconds, he reached the speed of 614
miles per hour and set four world
records. The year before, a jump had
gone wrong. One of his parachutes
had deployed early and wrapped
around his neck. He then entered a fl at
spin and was unable to pull his arms
inwards. He lost consciousness. His
reserve parachute deployed automati-
cally at 12,000 feet and saved his life.
Event | Red Bull Stratos
02
01
01 Joe Kittinger’s record-breaking jump in 1960
02 Kittinger will be in contact with Baumgartner during the jump mission, sponsored by the energy-drink company Red Bull
03 Joe Kittinger 03
39Outlook 02/2010
may be forces on his body that are dif-
fi cult or impossible to control. In addition
to shock waves, he may be faced with
extreme vibration caused by erratic air-
fl ow. The combination of extremely thin
air and high speed will also increase his
risk of entering an uncontrollable spin.
The equipment
Baumgarter will spend about 2.5 hours
ascending in a pressurized capsule
attached to a huge helium-fi lled balloon.
The interior of the capsule is a six-foot
sphere that contains instruments and
displays. If unexpected conditions make
it unsafe for Baumgartner to jump once
he has reached altitude, he will also be
able to descend inside the capsule. If he
does jump, the capsule will return to the
ground with the aid of three parachutes.
Once Baumgartner leaves the capsule, he
will be dependent on his space suit. This
suit will protect him from extreme tempera-
tures and will also feed him 100 % oxygen
through the oral-nasal cavity in the helmet.
The suit is pressurized to the equivalent of
35,000 feet. This is a fairly low pressure.
The cabins of commercial airliners, for
example, are pressurized to the equivalent
of 8,000 feet or less. The pressure in the suit
would not be enough to protect him from all
altitude-related maladies, but in combina-
tion with the pure oxygen that Baumgartner
will be breathing for 2 hours before and dur-
ing the mission, he should be safe.
If the suit were kept at a higher pressure,
Baumgartner would have less mobility.
The Stratos team decided that the risk
“Some people have said, ‘Why
not just take a plane and fl y up
to altitude ?’ The problem is,
jets don’t go up to that altitude.
The only way of getting there
is either a balloon – a scientifi c
balloon that’s capable of it –
or a rocket.”
– Art Thompson
Red Bull Stratos Technical
Project Director
01 Cave jumps require perfect timing02 Baumgartner has done more than
2,000 skydives03 In 2003, Baumgartner used a
carbon wing to glide across the English Channel
03
01 02
40 Outlook 02/2010
caused by the low pressure was less than
that which would be posed by reduced
mobility. When Baumgartner leaves the
capsule, for example, he will have to
follow a set pattern of movements to attain
an optimal position, because for the fi rst
25 to 30 seconds of his fl ight, the air will
be so thin that it will offer too little resis-
tance for him to adjust his position using
air fl ow. A bulkier pressure suit would
make these movements more diffi cult.
Baumgartner will carry monitoring, track-
ing and communications equipment in a
chest pack. He will also wear a wrist mon-
itor that will show his speed and direction.
If all goes according to plan, Baumgartner
will only use one parachute, which he will
deploy at about 5,0 00 feet. He will also
have a reserve parachute that will deploy
automatically at 2,5 00 feet if needed.
Baumgartner will have a special handle to
cut away the reserve parachute, because
if it were to open high in the stratosphere
and delay his descent, he might run out of
oxygen before he reached breathable air.
A small parachute used for stabilization
(a drogue parachute) will be the fi nal
element of the system. This chute will
only be deployed if extra stabilization is
needed, and it was specially designed to
be functional at supersonic speed. It has
a G meter that measures centrifugal forces
and their duration. If Baumgartner were to
go into a spin and exceed 3.5 Gs for 6 con-
secutive seconds, the chute would open.
The human element
Baumgartner’s excellent physical condi-
tion is also important for the mission. In
addition to giving him strength vital for
maintaining his position in the air, the
fi tness means that he is able to use oxy-
gen effectively and tolerate lower oxygen
conditions. The BASE jumper will also
profi t from his ability to stay calm. “One
of the things we have noticed in the fl ight
test program is that he just doesn’t get
phased by things,” says Clark. “He has a
very resilient personality.”
During the jump Clark will be monitor-
ing Baumgartner’s heart rate, respiratory
rate and body temperature. He will also
get clues about the jumper’s well-being
from two-way radio contact and from
cameras inside the capsule. When the
mission is completed, Clark will take notes
on Baumgartner’s experience as he went
through the sound barrier. “I am interested
in his perception,” says Clark. “Did he feel
Mach rumble ? Did his fi ngers tremble ?
Was it hard to maintain body position ?”
Currently Baumgartner is training in an
altitude chamber, a cold chamber and a
wind tunnel, as well as beginning suc-
cessively higher jumps from helicopters
and balloons. The exact date for the jump
has not been set. The project refers to
120,000 feet as a “manageable altitude,”
and if this mission goes well, the team
may be looking to go higher.
Event | Red Bull Stratos
01 Equipment is tested on its own, and then as part of the total system
02 Baumgartner will spend about 2.5 hours in the capsule during ascent
03 Testing Baumgartner’s physical condition
04 Jump training05 Baumgartner will be made
as familiar as possible with all aspects of the jump
04
03
01 02
05
41Outlook 02/2010
42 Outlook 02/2010
On a sunny afternoon in July , seven
sommeliers sat in the coffee tasting
room at Nespresso’ s main factory .
The mood was serious as they tried
to identify malty notes in a Costa
Rican coffee and decide whether the
Ethiopian variety was more fl owery or
fruity. Sommeliers specialize in wine
and traditionally they maintain re-
staurant wine lists, pair foods with
wines and give customers advice.
Nespresso brought these sommeliers
to its factory in A venches, a small
Swiss town north of Lake Geneva, to
broaden their understanding of the
subtleties of coffee and increase
their familiarity with the company’ s
line of gourmet coffees.
The sommeliers were given a chart that
grouped fl avors into families, such as
vegetal, chemical, carbony, sweetish
and fruity/fl oral. For each coffee, the
sommeliers were asked to assign a fam-
ily and then choose a dominant fl avor.
Some of the fl avors were what one might
expect – herbal, cocoa, caramel, citrus,
nuts. Other fl avors, such as green peas,
Gourmet | Nespresso
Spreading gourmet coffee one capsule at a time
43Outlook 02/2010
pencil shavings, mushrooms, raw potato
and rubber, were more surprising. The
group gained a fi rst impression of each
coffee by smelling the dry grounds. The
coffee had been partially roasted, but
not fully, because it is easier to discern
subtle fl avors in an incomplete roast.
For the second stage of the tasting, hot
water was added to the grounds, and the
sommeliers smelled the brew. They did
this by swirling the coffee in the pot, then
quickly lifting the lid and smelling the
liquid that had condensed.
Next, they tasted the coffee with a heavy
silver spoon. Silver has a neutral taste and
preserves temperature. The suggested
method for tasting from the spoon is to
inhale at the same time that one slurps
up the liquid. When the experts do this, it
sounds like a short vacuum-cleaner burst.
The coffee is kept in the mouth briefl y,
then spit out.
The sommeliers were relatively new to the
fi eld of coffee, but they were well-practiced
at using their senses to detect fi ne nuances.
The acts of pouring, mixing and smelling
were elegant, and it was almost impossible
to distinguish between the visitors and the
professional coffee tasters helping them.
The capsule system
After the tasting, the sommeliers went
to the next room to make espressos in a
traditional barista machine. They experi-
mented with various amounts of coffee and
different ground sizes, which infl uenced
the thickness and taste of the resulting
drink. Nespresso wanted the sommeliers
01 Preparation for a tasting02 Alexis Rodriguez (on the
right) often leads tastings03 First impressions are gained
through smell
03
02
01
44 Outlook 02/2010
to see how strongly the fi nal cup of coffee
varied based on the details of its preparation.
The Nespresso system is designed to con-
sistently provide a premium cup of coffee.
To do this, the company seeks to control
almost every part of the chain until a fi n-
ished cup of coffee rests in the hands of
the consumer.
The coffee comes in capsules. The small,
colorful aluminum pods are put into
machines that contain a patented Nes-
presso system. The consumer just has to
make sure there is water in the machine,
open the “jaw”, put in a capsule, close the
machine and press a button. The process is
fast and easy, and the product is consistent.
The idea of coffee in single-serving pack-
ages that are inserted directly into a
machine was new in 1970, when the
Swiss food-and-beverage giant Nestle
began developing capsules. The company
registered its fi rst patents in 1 976 and
continued to focus on research and devel-
opment until, in 1985, the time was right
to test the market. Machines were placed
in Swiss offi ces, and after these received
a positive response, the Nespresso revved
up the marketing side of its business.
The company developed a customer ser-
vice concept based on membership in
the Nespresso Club. This system allowed
members to call 24-hours a day to ask for
advice about coffee, to place orders, or to
enquire about diffi culties with a machine.
The direct contact with customers also
allowed Nespresso to provide personal-
ized services and to adjust its marketing
to consumer preferences.
Nespresso expanded from Switzerland
into Italy and France, then grew its
business to include sales in 50 coun-
tries. The company has two units, one
focused on home use and one geared
towards businesses such as offi ces, res-
taurants and airlines. Over the past ten
years, growth has averaged 30 percent,
making Nespresso the fastest growing of
what Nestle calls its “billionaire brands”
(those with over 1 billion Swiss francs
– about $960 million – in revenue.) In
Nespresso in your aircraftFor those who want an espresso in the
sky, Jet Aviation can install special
Nespresso machines in business jets.
These machines are certifi ed as airwor-
thy and have gone through numerous
tests. Over the past few years, most
owners of large business jets having a
galley installed by Jet Aviation
have requested a Nespresso machine.
The most popular brand has been
Aerolux, which accepts the same 16
Nespresso capsules that customers
have in their homes.
Iacobucci HF also makes airworthy
Nespresso machines, and these
models use the fl atter, round capsules
that are part of the line Nespresso
usually sells to businesses.
Gourmet | Nespresso
45Outlook 02/2010
2009, about 10,000 cups of Nespresso
were consumed each minute, which
led to sales of 2.77 billion Swiss francs
(about $2.6 billion).
The coffees
Nespresso has 16 coffees for home use –
some of them blends and some from a
single country of origin – and 8 coffees
for machines used in businesses. Twice
a year, the company also puts out a lim-
ited edition blend.
“These blends take about two years to cre-
ate,” says Nespresso green coffee man-
ager Alexis Rodriguez. “Marketing gives
us some guidelines, and then we go to the
database.” This database lists 17 descrip-
tors for each coffee and allows the green
coffee experts to identify several varieties
that might be suited for the blend. Proto-
type blends are made and then tasted by
the creators, as well as by both an internal
panel of experts and an external panel.
The special edition this autumn is Kazaar. It
is Nespresso’s strongest coffee yet – 12 on
a scale that previously went to 10. The extra
strength was achieved with new grinding
technology that enabled more coffee to be
placed in the capsule. While blends are
traditionally made from mostly Arabica
beans, Kazaar is 80 percent Robusta. The
company suggests Kazaar be served as
a ristretto (25 ml) for maximum intensity,
though it can also be served as an espresso
(40 ml) for a smoother coffee. One o f the
fi nal stages in planning a special edition
coffee is to ensure that the harvest times
of the varieties chosen will coincide with
the coffee release, and that there will be
enough of the required beans available at a
high quality. The World Bank classifi es 10
percent of the coffee on the world market
as “gourmet,” and Nespresso says it will
accept about 1 0 percent of this segment.
As worldwide demand for gourmet cof-
fee increases, and Nespresso itself grows
rapidly, there is concern about access to
a suffi cient amount of quality coffee. The
company’s need for premium coffee has
led to a program with the potential to ben-
efi t many coffee-growing areas. Nespresso
wants consistent quality over the long
01 02
03 04 05
01 The coffee harvest 02 Coffee beans are actually seeds surrounded by a berry03 Beans are brought to Switzerland for roasting04 The World Bank classifi es 10% of coffee as “gourmet”05 As Nespresso grows, it must secure a reliable supply of high-quality coffee
46 Outlook 02/2010
term. The company has agronomists who
train instructors to assist farmers in the
adoption of techniques and materials that
will improve their coffee. This is a signifi -
cant investment, and Nespresso wants to
be able to work with these farmers for
many years. This will only be possible if
the farmers farm sustainably, and thus it
becomes in Nespresso’s interest for their
producers to work in an environmentally
and socially sustainable way.
To encourage this, Nespresso has part-
nered with the non-governmental organi-
zation The Rainforest Alliance and pays a
premium to farmers who meet the NGO’s
criteria and become Rainforest Alliance
Certifi ed Farmers. Nespresso sets criteria
for quality, the Rainforest Alliance sets
criteria for sustainability, and Nespresso
provides incentive through higher pay-
ments. Nespresso then benefi ts from a
larger, more consistent supply of high-
quality coffee. The company currently
buys just over 5 0 percent of its beans
from such farms and aims to raise this
portion to 80 percent by 2013.
Consistency
After the day at the Nespresso factory,
the sommeliers were taken to a nearby
restaurant for a tasting of Swiss wines.
For this hour there was no talk of cof-
fee – the sommeliers focused all their
attention on the beverage they had
studied for years. The sommeliers were
interested and seemed to like most of
the wines. They also seemed tired after
Gourmet | Nespresso
03
02
01
01 Nespresso factory in Avenches, Switzerland
02 Coffee is sealed in capsules to keep out air and light
03 All Nespresso capsules are made in Switzerland
04 For many, George Clooney is the face of Nespresso
47Outlook 02/2010
a day of testing their skills on the subtle-
ties of coffee.
During the dinner that followed the tast-
ing, Fred Brugues, sommelier at Sketch, a
French restaurant in London that belongs
to star chef Pierre Gagnaire, talked about
why he chose Nespresso for the res-
taurant. He says he made the change
because he wanted consistency. “Some-
times we are very busy, and sometimes
a customer orders a third espresso at 2
a.m., when the staff member who made
the fi rst coffees has gone home. I wanted
something that would guarantee consis-
tent quality and taste in every situation.
In a Nespresso capsule, the ground size
and the volume of coffee are optimized
to go with the temperature and pres-
sure of the water in Nespresso coffee
machines. The combination is meant to
best bring out the fl avors in the coffee.
In order to ensure that the fl avors in
each of the 16 capsules are consistent,
the company has to pay attention to a
multitude of factors. The characteristics
of a coffee bean are the result of the
type of coffee tree that produced it, in
addition to factors such as soil type, sun
exposure and water availability. The fl a-
vor of the bean will also be shaped by
the timing of its harvest, how it was dried
and how it was transported.
There is then an ideal time for the bean
to be roasted. If it is roasted too early, the
George ClooneyThe actor, director and producer
George Clooney has been
appearing in Nespresso ads (in
Europe, South America, the
Middle East and Asia) since 2006.
This association seems to have
gone deep into the public
conscience. If you mention that
you are writing about Nespresso,
most people in Switzerland
immediately ask, “Are you going
to meet George ?” And when
a Nespresso employee held a
“Nespresso” sign while waiting
for sommeliers at the Geneva
airport, she was repeatedly
asked whether she was waiting
for George.
In ads, Clooney is suave, enamo-
red of Nespresso coffee and
surrounded by beautiful women.
The camera lingers as he
watches the last drop plunging
from the machine into the
perfect crema on the coffee in
his cup. Chris Bates, a
British brand expert, told the
New York Times that Clooney
was a good match for Nespresso
because he has “principles
and values and a discerning
playboy-esque lifestyle.”
04
48 Outlook 02/2010
acidity will not be vivid enough, leaving the
coffee less aromatic. If it is roasted too late,
it may have taken on unpleasant fl avors.
The temperature and duration of roasting
also infl uence taste. A fi nal consideration
is that the coffee should not be exposed
to oxygen or light, as both will change
the fl avor. This is why Nespresso coffee
is hermetically sealed in capsules until
the moment it goes into a coffee machine.
More tasting
The next morning, the sommeliers went
back to the tasting room and sampled
the fully roasted fi nal product. This time
they not only identifi ed fl avors but also
evaluated the coffee’s crema. This layer of
froth on top of the coffee gives insight into
factors such as freshness and roast. Nes-
presso is proud of its crema, and the layer
features prominently in advertisements.
The sommeliers were then shown the Nes-
presso method of rating food and drink for
harmonizations. As a sommelier would pair
a wine with a certain dish, Nespresso taste
experts have worked out coffee pairings for
chocolate, liqueur or mineral waters. The
company has put this information, as well
as guidance for the evaluation of coffee,
into a book – the Nespresso Coffee Codex.
The sommeliers practiced evaluating the
harmonization between various espressos
and chocolate. They were not just given any
chocolates, but rather Nespresso choco-
lates. These sweets are part of the compa-
ny’s expanding line of coffee accessories.
The Boutiques
Nespresso capsules must be purchased from the company itself. This can
be done on the phone, over the Internet or in one of the 200 boutiques
around the world. The boutiques are elegant, communicating the lifestyle
Nespresso equates with its “art of espresso.” The boutiques not only sell
capsules, but also coffee machines and a wide variety of coffee accessories.
Some boutiques, such as the one in Lausanne, Switzerland, have a coffee
bar. There are various hot and cold coffee drinks on the menu, and for each
there is a coffee type suggested to provide a strong fl avor and one recommended
for a milder taste. It is, however, possible to request any of the 16 coffee
types in the drinks. There is also a special coffee drink each month that has
been developed by one of the baristas. In July of this year, the drink was a
layered creation with Blue Curacao syrup at the bottom, then passion-fruit
soda, and fi nally a shot of Rosabaya de Colombia on top.
Gourmet | Nespresso
The Nespresso Boutique Bleicherweg in Zurich, Switzerland – Boutiques allow the company to come in contact with its customers.
49Outlook 02/2010
Nespresso is not just selling a coffee,
it is selling a way of life. The corporate
brochure explains, “With their gleaming
colors, Nespresso Grand Cru capsules
stand out like rare jewels and objects of
pleasure embodying intense and unique
experiences and an inimitable lifestyle.”
While not everyone is looking for a life-
style based on “the art of espresso,” few
would deny that Nespresso has livened
up coffee culture in many homes and
offi ces. A family or workplace can now
easily have 16 different coffees on hand,
3 of them decaffeinated. This means
that an individual can try all the fl avors,
develop favorites and adjust his choices
to fi t his mood or the time of day. Various
storage devices for capsules decoratively
display the bright assortment of colors,
and people seem to react strongly to the
colors, often referring to the capsules by
color rather than by name.
Nespresso has also made gourmet coffee
available in places where it was previously
diffi cult to provide it. In offi ces and air-
planes, for example, where infrastructure
and time constraints often made it imprac-
tical to provide good coffee, Nespresso
makes this fast and easy. In homes, where
people could experiment with coffee vari-
eties and grinds, they often do not take
the time. Nespresso has provided an easy,
high-quality alternative.
01 There are 16 capsules made for home use
02 The Nespresso Coffee Codex explains coffee pairings for chocolate, liqueur and water
03 Nespresso boutiques celebrate color
04 In some boutiques, customers can make a cup of coffee to test Nespresso machines
04
03
01
02
50 Outlook 02/2010
Jet Aviation | Inside
Midcoast Aviation rebrands to Jet Aviation St. Louis, Inc.
In a move designed to better serve clients,
grow business and unify Jet Aviation‘s
brand footprint around the world, the
Midcoast Aviation operation in St. Louis,
Missouri, will be rebranded Jet Aviation
St. Louis, Inc. effective January 1, 2011.
Jet Aviation and Midcoast Aviation stra-
tegically complement one another and
together are one of the leading providers
of completions, maintenance and modi-
fi cations in the world.
Over the past several years, signifi cant
investments have been made in the
St. Louis operation. A 145,000-sq-ft
hangar was built in late 2008 to expand
the company’s current service offering
to include narrow-body completions and
refurbishment. The facility also has been
readying itself for narrow-body projects by
seeking FAA and OEM approvals and by
sending technicians for training on nar-
row-body airframes and working closely
with their Jet Aviation Basel counterparts.
The identity change is the next step
in a logical progression to supplement
Jet Aviation‘s completions center in
Basel, Switzerland, which is at capac-
ity for narrow-body completions. The
organization has been working towards
developing an additional resource for
performing this work.
Another key compentency of Midcoast
Aviation is providing MRO services to
operators of top-tier aircraft: Challeng-
ers, Falcons, Hawkers, Globals and
Gulfstreams. From simple inspections
to complex repairs, the company has a
reputation for MRO excellence, as does
Jet Aviation. Rebranding the opera-
tion makes it a more unifi ed part of the
Jet Aviation glboal maintenance service
network as well.
The St. Louis facility began operating
in 1971 and it employs nearly 1,000
people. The company was acquired by
Jet Aviation in 2006. Today, Midcoast
Aviation is recognized as one of the
most respected independent service
providers in the U.S. with an outstanding
reputation for quality in its completions
and MRO businesses.
Contact:
Midcoast Aviation
(Jet Aviation St. Louis, Inc.,
effective January 1, 2011)
Tel. +1 800 222 0422
Tel. +1 618 646 8000
Fax +1 618 646 8877
The FBO Lobby
51Outlook 02/2010
Jet Aviation Basel delivers three aircraft and signs four narrow-body completions agreements
Two newly-completed Airbus 319CJs
were recently delivered to Monaco-
based Boutsen Aviation by Jet Aviation
Basel. In addition, the company has
delivered a Boeing 737-800 to an undis-
closed customer. All three aircraft were
designed by the company’s in-house
interior design studio.
Jet Aviation Basel also has signed agree-
ments with clients from the Common-
wealth of Independent States (CIS) and
the Middle East for the VIP cabin interior
completions of two Airbus 319CJ and two
BBJ3 aircraft.
The spacious cabin interiors of two of
the aircraft will be designed by the Basel
in-house interior design studio. Layouts
for all the aircraft include living and
dining areas and private bedrooms with
en-suite bathrooms.
One narrow-body aircraft is already
onsite in Basel; the other aircraft are
expected to arrive within the next few
months.
Contact:
Jet Aviation Basel
Tel. +41 58 158 4111
Fax +41 58 158 4004
01
02
01 View of the lounge and dining area of the A319 CJ02 View of the bedroom to make-up table with bathroom on the left
52 Outlook 02/2010
Jet Aviation | Inside
By the end of the year, Jet Aviation will be
providing FBO services in Jeddah from
a new, state-of-the-art private aviation
facility at King Abdulaziz International
Airport. The new FBO building, located
north of Jeddah, offers fast access
to King Abdullah Economic City and
the King Abdullah University. The
3,000-square-meter facility incorpo-
rates an innovative passenger fl ow sys-
tem. Arrivals, departures and luggage
handling functions occur in different
zones to provide faster turn times, better
security and enhanced privacy.
The new and larger FBO will allow the
company to expand its line and main-
tenance service capabilities, and offer
enhanced passenger comforts including
hot and cold snacks, a newspaper ser-
vice offering nearly 1,000 different daily
and monthly publications and a 24-hour
shuttle to Jeddah’s international terminal.
Contact:
Jet Aviation Jeddah
Tel. +966 2 685 0400/01/02
Fax +966 2 685 0405
Jet Aviation moves into new FBO facility in Jeddah
34C
34R34L
16R
16L
12,106 × 148 H
10,827 × 197 H
12,467 × 197 H
16C
Old location
01 View of the main entrance with Jet Aviation on the left
02 The arrival and immigration area03 The public lounge is still under
construction
02
01
03
53Outlook 02/2010
Sarasin Swiss Open Polo Championships Zurich 2010
Jet Aviation was part of the annual Sarasin
Swiss Open Polo championship, which
was held on August 28 and 29 near Zurich,
Switzerland. Over the last ten years, the
event gained national recognition and
boosted its international profi le. Today,
the event is one of Switzerland’s leading
polo tournaments, attracting some of the
top players in the world.
Jet Aviation was represented with a booth
to promote its charter services, and the
company invited customers to attend the
ALL Star Game and the gala dinner as
well as the semi-fi nal and fi nal games of
the championships.
Contact:
Jet Aviation Business Jets
Charter EMEA & Asia
Tel. +41 58 158 8686/60
Fax +41 58 158 8685
01
01 Polo, known as the “sport of kings,” is one of the oldest team sports in the world. It requires precision and strong mutual trust from both the players and horses.
02 Inside the VIP tent03 Jet Aviation booth
02
03
54 Outlook 02/2010
Jet Aviation expands services in Moscow
Jet Aviation celebrates in Brazil
Since the company became a legal Rus-
sian entity in May 2010, Jet Aviation
Moscow has continuously expanded
its service offerings. The company now
offers base and line maintenance to
Challenger CL300 and Gulfstream G200
aircraft under its EASA 145 maintenance
approval. The operation also received
Cayman CAA maintenance approval.
Jet Aviation became the fi rst global busi-
ness aviation maintenance company to
have entered the Russian market when
it opened its operation at Moscow’s Vnu-
kovo airport in November 2007. Today,
the company remains the only MRO
provider to serve the business aviation
community in the greater Moscow area.
Since 2009 it has expanded its offerings
to include 24/7 line maintenance and
AOG support as well as providing services
to Domodedovo, Sheremetyevo and other
Russian airports.
Contact:
Jet Aviation Moscow Vnukovo
Tel. +7 495 662 1350
Tel. +7 963 644 8969 (24 hours AOG)
Fax +7 495 662 1351
This year’s LABACE convention, held from
August 12 – 14, in São Paulo, turned out
to be the perfect venue for Jet Aviation
to celebrate its 5 years anniversary in
Brazil and to underscore its commitment
to developing business in the region. The
company treated customers, vendors
and friends at a private reception during
LABACE.
For fi ve years, Jet Aviation has been pro-
viding charter and aircraft management
services in São Paulo and has expanded
its charter team in the region to cope with
the demand for international travel to and
from Brazil. Charter clients have access
to a fl eet of jet aircraft from Citation CJ3s
to Gulfstream G550s, one of which is
managed by Jet Aviation, a growth area
for the company.
To complement the fi rm’s service offering
in Brazil and Latin America, Jet Aviation
also established a maintenance and FBO
operation in 2009 at Sorocaba airport,
some 87 kilometers (54 miles) from the
city center of São Paulo.
Contact:
Jet Aviation São Paulo
Aircraft Management and Charter
Tel. +55 15 5053 3508
Fax +55 11 5053 3507
Jet Aviation Sorocaba
MRO and FBO
Tel. +55 15 3414 6100
Fax +55 15 3414 6109
Jet Aviation | Inside
55Outlook 02/2010
“Wyvern Recommended”
Jet Aviation sponsors Challenge Air
Jet Aviation’s charter and aircraft man-
agement company for the Americas,
Jet Aviation Flight Services, Inc., passed
Wyvern’s rigorous auditing standards for
air safety and received the designation
“Wyvern Recommended.” Wyvern is the
global leader in aviation safety auditing,
consulting and information services.
Jet Aviation, which became a U.S.
Part 135 Air Carrier in October 2009,
was audited by Wyvern in all aspects
of its air charter operations including
company background, safety record,
incidents, Safety Management System
(SMS), company manuals, security and
crew records.
Information on Jet Aviation Flight Services
is now included in the Wyvern Report,
an online service for potential clients,
and can be obtained at wyvernltd.com
and charterx.com. Earning the “Wyvern
Recommended” designation requires
a safety evaluation that scrutinizes Part
135 charter operators in all areas of their
operations. Because of their strict safety
policies, “Wyvern Recommended” air
carriers are the vendor’s choice for many
clients and brokers worldwide.
Challenge Air was founded in 1993 by Rick
Amber who had a vision to share his love
for aviation with physically-challenged chil-
dren. Amber became a quadriplegic at the
age of 26 during an unfortunate landing
attempt that caused his jet to crash. Amber
realized he still had a passion for aviation
regardless of his physical disability.
Challenge Air came to life when Amber
took a group of disabled children for a
fl ight. Their reactions to the experience
compelled him to establish an organiza-
tion to provide children with special needs
the chance to experience aviation. Amber
believes that every disabled person should
see the world from a different view…out of
their wheelchairs and in the sky.
Jet Aviation is a signifi cant supporter of
Challenge Air and has raised funds for
the organization over the years. Recently,
Jet Aviation Dallas donated offi ce space to
Challenge Air at Love Field Airport. Chal-
lenge Air moved into its new location and
has been working towards remodeling its
new home.
Contact:
Jet Aviation Flight Services
Charter The Americas
Tel. +1 201 462 4100
Tel. +1 800 736 8538
Fax +1 201 624 7338
Contact:
Jet Aviation Dallas
Tel. +1 214 350 8523
Tel. +1 800 966 2378
Fax +1 214 350 5188
Chris Todtenhausen, Director of Jet Aviation FBO Dallas, with Cindy Waggoner and Joseph Montag, who run Challenge Air today
56 Outlook 02/2010
Jet Aviation | Inside
Midcoast Aviation recently completed a
major workscope for a Dassault Falcon
2000 customer that combined main-
tenance, avionics upgrades, interior
refurbishment, paint and a full-range of
backshop support.
The extensive maintenance of the aircraft
included major inspections, scheduled
maintenance, service bulletin compliance
and repairs. The partial soft goods pack-
age incorporated fabrics, leathers and
fl ooring that complemented existing cabin
elements the customer wished to retain.
Of special note, this was the fi rst Dassault
Falcon 2000 in the fl eet to be upgraded
with a Wide Area Augmentation System/
Localizer Performance with Vertical Guid-
ance (WAAS-LPV) which replaced the
existing fl ight management system.
The aircraft also underwent a complete
strip and paint, the fi rst at Midcoast using
high solids paint and a new electrostatic
application process. This technique
allows for better paint adhesion and
removes hazardous chemicals from the
process.
Contact:
Midcoast Aviation
Tel. +1 800 222 0422
Tel. +1 618 646 8000
Fax +1 618 646 8877
Jet Aviation Bedford and Teterboro relaunch Jet Response maintenance services
Dassault Falcon 2000 upgraded from cockpit to cabin
maintenance truck also contains a fully
functional workshop and benches. From
this, Jet Aviation is able to provide its vast
maintenance capabilities and routine and
unscheduled maintenance services on all
major business jet models both on and
off site. Jet Aviation and sister company
Midcoast Aviation also dispatch crews to
support clients all across the country.
Contact:
Jet Response Hotline:
Tel. +1 877 538 4357 (JET HELP)
Jet Aviation Teterboro
Tel. +1 201 462 4026
Tel. +1 800 538 0832
Fax +1 201 462 4009
Jet Aviation Boston/Bedford
Tel. +1 781 274 0030
Tel. +1 800 538 0233
Fax +1 781 274 7916
At the FBO facilities in Bedford and Teter-
boro, Jet Aviation is relaunching its mobile
maintenance service, Jet Response.
Designed as a “to-go” service, the Jet
Response program enhances aircraft
maintenance through a mobile operation.
The service is facilitated locally through
response vehicles, equipped with lift gates
that allow technicians to transport equip-
ment that may require repairs. The mobile
57Outlook 02/2010
Teterboro welcomes NBAA Regional Forum
On June 10, 2010, Jet Aviation hosted the
NBAA Regional Forum at its Teterboro,
N.J. facility. The show attracted close to
1,900 visitors, 90 indoor exhibitors and
30 static displays; surpassing records set
by previous forums.
Jet Aviation and its subsidiary Midcoast
Aviation featured a 360 degree, 20 x 20
booth designed to give prospects a unique
view of the company’s various lines of
businesses and capabilities, including
aircraft management and charter, FBO,
maintenance and staffi ng services.
On the evening before the Forum,
Jet Aviation held a special Pre-Event
reception for selected guests, which
included clients, tenants and friends.
The evening celebrated the business
aviation industry, as well as served to
express appreciation to the company’s
business partners.
Jet Professionals launches Benefi ts Connection program
Benefi ts Connection is a new product
offered by Jet Professionals that is
designed to help reduce health care costs
and produce long-term savings for small
and mid-sized businesses in the aviation
and aerospace industry. The program
offers insurance from nationally-recog-
nized health care providers.
Small to mid-size business aviation com-
panies will benefi t most from the new
Business Aviation Captive and Broker
Service Model programs.
Employer may expect 10 to 30 percent
savings over traditional fully-insured
plans when joining the captive. The all-
inclusive Broker Service Model consists
of a menu of services including consult-
ing, employee advocacy, communication
and education, compliance, benefi ts
administration, and health and wellness.
Contact:
Jet Aviation Teterboro
Tel. +1 201 462 4000
Tel. +1 800 538 0832
Fax +1 201 462 4005
Contact:
Jet Professionals, LLC
Benefits Connection
Tel. +1 732 256 4923
Tel. +1 800 441 6016
Fax +1 201 462 4081
Outlook Magazine 02/2010
Published by:Jet Aviation Management AGPeter G. Edwards, PresidentP.O. Box 229CH-8058 Zurich Airport I SwitzerlandTel. +41 58 158 8888 I Fax +41 58 158 [email protected]
Project management:Heinz R. Aebi, Caroline Kooijmans-Schwarz
Editor-in-chief:Heinz R. Aebi
Authors:Stephanie Schwartz, Heinz R. Aebi, Ann Hein, Jelyne Surat
Photography:Marsha Jorgensen/ Tumble Fish Studio, Wikimedia Foundation Inc.,The State Museum-Preserve TSARSKOYE SELO, Lysann Morgenstern E.ON Ruhrgas AG, Birgit Winter, Vladimir Kolobov/iStock.com, www.montreuxmusic.com, Lionel Flusin, Daniel Balmat, Adam Glinski, Montreux Jazz Festival Foundation, Charly Rappo, Maximilien Brice, Ferdinand Schmutzer, CERN, CERN AC Team, Michael Hoch, Laurent Guiraud, Schweiz Tourismus, Lucia Degonda, Luke Aikins, Sven Hoffmann, Garth Milan, Ted Strong, Red Bull Photofi les, Bernhard Spöttel, Helmut Tucek, David Clark, Oneclearvision, Nestlé Nespresso S.A., Pierre Boss, Nespresso Boutique, Zurich, RockAndRoll Agency/Coca-Cola, The Coca-Cola Company, The World of Coca-Cola, The Coca-Cola Company Archives, Büro 10 Concept and design:Publicis Werbeagentur AGZurich I Switzerland
Printed by:Sommer Corporate Media GmbH & Co. KGWaiblingen I Germany
Print run:30,000 copies
Orders:[email protected]
Copyright: Outlook is published semi-annually. The contents may be reproduced with credit to Outlook, the magazine of Jet Aviation
Advertising inquiries:For all advertising inquiries please call Heinz R. Aebi in EMEA at +41 58 158 8890 or e-mail [email protected]
© Copyright 2010 Jet AviationAll rights reserved.
Founded in 1875 by Jules-Louis Audemars and Edward-Auguste Piguet in the Swiss village of Le Brassus, Audemars Piguet is the oldest manufacture of Haute Horlogerie never to have left the hands of the founding families. Today,
its range encompasses complex mechanical watches, Haute Joaillerie creations as well as a line of jewelry. At each stage in its history , the manufacturer has daringly adopted avant-garde techniques in order to place them in the service of traditional craftsmanship. W orldwide, Audemars Piguet currently employs over 1,000 people.
Bombardier builds them. Three families of high-performance business jets – Learjet, Challenger and Global – that consistently outpace, outclass and
outperform the competition. Only Bombardier offers the complete range of business aviation services, from Flexjet* fractional ownership and Skyjet* on-demand charter , to our world-class training and service networks. Responding to your every need, Bombardier provides solutions that constantly meet and exceed the expectations of the world’ s most discerning travelers. Bombardier: Generations Ahead, Worlds Above.
Instruments for Professionals. More than a slogan, it’ s a vocation. Or obsession is quality. Our goal is performance. Day after day , we consistently enhance the sturdiness and functionality of our chronographs. And we
submit all our movements to the merciless scrutiny of the Swiss Offi cial Chronometer Testing Institute. One simply does not become an aviation supplier by chance.
Credit Suisse AG is one of the world’ s leading fi nancial services providers and is part of the Credit Suisse group of companies. As an integrated bank, Credit Suisse offers clients its combined expertise in the areas of private banking,
investment banking and asset management. Credit Suisse provides advisory services, comprehensive solutions and innovative products to companies, institutional clients and high-net-worth private clients globally, as well as to retail clients in Switzerland. Credit Suisse is headquartered in Zurich and operates in over 50 countries worldwide. The group employs approximately 47,600 people. www.creditsuisse.com
Dassault Falcon is part of Dassault A viation, a leading global aerospace company. Since the rollout of the fi rst Falcon 20 in 1963, over 2000 Falcon jets have been delivered to more than 65 countries worldwide. The family of
Falcon jets currently in production includes the tri-jets – Falcon 900DX, 900LX and the 7X – as well as the twin-engine Falcon 2000LX. The company has assembly and production plants in both France and the US and service facilities in Europe and North America. It employs a total workforce of over 12,000.
Gulfstream Aerospace Corporation, a wholly owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world’s most technologically advanced business-jet aircraft.
Gulfstream has produced some 1 ,800 aircraft for customers around the world since 1 958. To meet the diverse transportation needs of the future, Gulfstream offers a comprehensive fl eet of aircraft, comprising the wide-cabin, high-speed Gulfstream G 150®; the large-cabin, mid-range Gulfstream G200 ®; the new large-cabin, mid-range Gulfstream G250®; the large-cabin, mid-range Gulfstream G350®; the large-cabin, long-range G450®; the large-cabin, ultra-long-range Gulfstream G500®; the large-cabin, ultra-long-range Gulfstream G550 ® and the ultra-large-cabin, ultra-long-range G650 ®. Gulfstream also offers aircraft ownership services via Gulfstream Financial Services Division and Gulfstream Pre-Owned Aircraft Sales®.
H.Moser & Cie: Passionately Different. In 2010, H.Moser & Cie, will mark its 5th year after the relaunch in 2005. During that short time our Schaffhausen-based company with now over 60 employees, has attracted a discerning,
international following with an award-winning collection that focuses on revolutionary innovation within, while outwardly projecting cool confi dence. H. Moser & Cie. combines traditional, high-class watchmaking with technical innovations into timeless, elegant watches. www.h-moser.com
Julius Baer is the leading Swiss private banking group, with an exclusive focus on servicing and advising private clients. Julius Baer ’s total client assets amounted to CHF 241 billion at the end of 2009. Bank Julius Baer
& Co. Ltd., the renowned private bank with origins dating back to 1890, is the principal operating company of Julius Baer Group Ltd., whose shares are listed on the SIX Swiss Exchange (ticker symbol: BAER) and form part of the Swiss Market Index (SMI), which comprises the 20 largest and most liquid Swiss stocks. Julius Baer employs a staff of over 3,000 in more than 20 countries and some 40 locations, including Zurich (head offi ce), Buenos Aires, Dubai, Frankfurt, Geneva, Hong Kong, London, Lugano, Milan, Moscow and Singapore. For more information visit our website at www.juliusbaer.com
Masthead and advertisers
58 Outlook 02/2010
“It ’s when we follow our curiosity to discover new horizons, just like prehistoric hunters.”
Professor Jean-Louis Scartezzini, expert in solar energy and building physics at the Swiss Federal Institute of
Technology, Lausanne, Switzerland
Jean-Louis Scartezzini is an early riser, because he has set himself a great deal to do. The renowned researcher is
looking for a replacement for fossil fuels. This involves study and experimentation across a whole range of tech-
nologies – each designed to exploit and improve renewable energy sources. One of his inventions, for example, is a
daylight concentrator. We at Julius Baer have a similar aim in mind. We want to lay the foundations for something
that will survive the test of time and produce future benefits. This is our responsibility towards the generations to
come. For us, this is what private banking is all about.
Julius Baer is the leading Swiss private banking group, with 120 years of tradition.
You can f ind the entire interview with Jean-Louis Scartezzini at www.juliusbaer.com/excellenceThe Julius Baer Group is present in over 40 locations worldwide. From Zurich (Head Off ice), Buenos Aires, Dubai, Frankfurt, Geneva, Guernsey, Hong Kong, London, Lugano, Milan, Moscow, Nassau, Singapore to St. Moritz.
WHAT IS EXCELLENCE, JEAN-LOUIS SCARTEZZINI?
The Gulfstream G450 is the best business jet in its class. What’s more, the large-cabin, long-range aircraft shares some of the advanced technology of the Gulfstream G550, while also retaining the qualities of the highly successful GIV/GIV-SP series. And that was the best-selling aircraft in its category. Let the journey begin.
LET THE JOURNEY BEGINLET THE JOURNEY BEGIN
www.gulfstream.com/g450
To learn more, please contact our regional vice presidents:
Northern / Southern Europe: Steve Jones, +44 118 977 0180, [email protected] / Eastern Europe: Wolfgang Schneider, +49 172 811 1458, [email protected] Europe: Rebecca Johnson, +41 78 924 1420, [email protected]
Magazine 02/2010
Outlook
History The Amber Room in St . Petersburg 16 | Art The Montreux Jazz Festival 22 |Innovation CERN 28 | Event A jump through the speed of sound 36 | Gourmet Nespresso 42
COCA-COLA 124 years ago, a pharma-cist in Atlanta created syrup for a soda-fountain drink. Today, the Coca-Cola Company has the best-known brand in the world – and over 3,300 other beverages.