Our Blockbuster Moment - Restoring Relevance by Reimagining L&D (Learning DevCamp 2016)
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Blockbuster 2014 @JD_Dillon Learning DevCamp June 22, 2016
Transcript of Our Blockbuster Moment - Restoring Relevance by Reimagining L&D (Learning DevCamp 2016)
Blockbuster 2014
@JD_Dillon
Learning DevCampJune 22, 2016
JD DillonPrincipal Learning Strategist
@JD_Dillon Pexels.com
L&D is experiencing a crisis of relevance due to our inability to keep pace with the evolution of the workplace.
Jane HartCenter for Learning &
Performance Technologies
5,000+ employees in 58 countries @JD_Dillon
EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR
Self-D
irecte
dL
&D
Degreed, How the Workforce Learns in 2016, 1/2016
Conferences & trade shows
Instructor-led classes
eLearning coursesCoaching + Mentoring
Web Search
Peers
Articles + Blogs
Videos
Books
Apps
Online Networks
Webinars
Live Networking
Online Courses
Live Classes (external)Podcasts
How We Learn at Work TODAY
@JD_Dillon
Characters property of Lucasfilm…@JD_Dillon
Plenty of data points to the need to change – but you can often just feel that something is off.
Characters property of Warner Brothers …
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L&D is always in chase mode with the operation, SMEs, and users - despite needs.
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L&D pros often operate from a place of fear –afraid that failing to check boxes will result in the loss of trust, value and possibly jobs.
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This doesn’t mean that we don’t need L&D anymore …
iStock.com @JD_Dillon
Its past time for L&D to reimagine its role in workplace learning and performance.
@JD_Dillon
The current state of L&D can be compared to the challenges Blockbuster encountered when faced with rapid disruption.
Pitaco Criativo @JD_Dillon
@JD_Dillon
Blockbuster not only failed to innovate, but they also failed to seize the opportunity to define their own future when offered the chance to buy Netflix.
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Unlike Blockbuster, L&D pros must seize the opportunities presented by evolutions in the workplace + redefine their value.
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This doesn’t mean we should throw away everything we’ve done – every skill we have as L&D pros.
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We must pivot and reimagine how our existing – and new –skills can be applied in the modern workplace.
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Principles of10MODERNWORKPLACE
Learning
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Principles are consistent across organizations, but tactics will vary.
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Modern workplace learning is …
@JD_Dillon
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… focused on measureablebusiness outcomes.
@JD_Dillon
What problem are we trying to solve?How will we know it worked?
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… grounded in the science of learning.
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People FIRST – Employees SECOND
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… social.@JD_Dillon
Enabling people to share + learn from one another
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… familiar.@JD_Dillon
Maintaining awareness of related real-world behaviors + leveraging in our work
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… available in the moment of need.@JD_Dillon
Enabling performance support as the foundation the our learning ecosystems
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… part of every day.
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Appreciating + leveraging the learning that is always taking place
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… personal.
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Leveraging adaptive technology to provide the right content to the right person at the right time
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… something people want to do.
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Identifying and leveraging individual WIIFMs to establish personal value in learning experiences
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… delivered using a variety of formats.
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Matching the message to the potential use cases to provide content options
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… collaborative.
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Getting out of our org bubbles to partner with orgs who are trying to solve the same problems
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Principles of10MODERNWORKPLACE
Learning
@JD_Dillon
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But what if you aren’t a decision-maker in your L&D organization?
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What if your new ideas are crushed by hierarchy, politics or those who don’t recognize the need to change?
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Regardless of role, L&D pros must shift perceptive + leverage modern principles in everything they do – every design decision or recommendation they make.
4CoreMindset
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Awareness
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Making the effort to understand what’s going on “out there” in the business AND acknowledging why you do what you do.
Empathy
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Feeling the impact of workplace experience on the people you support – even if you are completely uninvolved
NBA
Agility
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Evolving your skills so you can offer a variety of options to solve any problem that comes your way
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Vulnerability
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Accepting that you must learn + evolve in order to stay relevant in your role
4CoreMindset
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AwarenessEmpathy
AgilityVulnerability
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Our employees have the remote – they are in control of their own learning + performance now more than ever.
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We must find ways to support performance and fit our strategties into the context of the modern workplace.
To change the culture of learning, we must first evolve ourselves.
Yahoo Finance @JD_Dillon
We must reimagine the role of L&D in the modern workplace to avoid the same type of bankruptcy of relevance that took down Blockbuster + so many other orgs.
Modern Learning Thought Leaders
Jane HartFounder
Center for Learning Performance &
Technology
Modern Social Workplace Blog
@C4LPT
Arun PradhanManager
Digital Learning Solutions
Deakin Prime
Design 4 Performance Blog
@arunzpradhan
Clark QuinnExecutive Director
Quinnovation
Learnlets Blog
@Quinnovator
Harold Jarche
PrincipalJarche Consulting
Adapting to Perpetual Beta
Blog
@hjarche
Josh BersinFounder
Bersin by Deloitte
Josh Bersin Blog
@Josh_Bersin
@JD_Dillon
Blockbuster 2014
@JD_Dillon
Learning DevCampJune 22, 2016
