Organizational Transitions Deconstructing Workshops

February 13, 2006

VISION STATEMENTWe see a world of complete inclusion, free from injustice, segregation, and oppression. In this world, the life of everyone has meaning and each person

is understood and treated with dignity and respect.

Michigan

ALCONA

ALGER

ALLEGAN

ALPENAANTRIM

ARENAC

BARAGA

BARRY

BAY

BENZIE

BERRIEN

BRANCH

CALHOUN

CASS

CHARLEVOIXCHEBOYGAN

CHIPPEWA

CLARE

CLINTON

CRAWFORD

DELTADICKINSON

EATON

EMMET

GENESEE

GLADWIN

GOGEBIC

GRANDTRAVERSE

GRATIOT

HILLSDALE

HOUGHTON

HURON

INGHAM

IONIA

IOSCO

IRON

ISABELLA

JACKSONKALAMAZOO

KALKASKA

KENT

KEWEENAW

LAKE

LAPEER

LEELANAU

LENAWEE

LIVINGSTON

LUCE

MACKINAC

MACOMB

MANISTEE

MARQUETTE

MASON

MECOSTA

MENOMINEE

MIDLAND

MISSAUKEE

MONROE

MONTCALM

MONTMORENCY

MUSKEGON

NEWAYGO

OAKLAND

OCEANA

OGEMAW

ONTONAGON

OSCEOLA

OSCODA

OTSEGO

OTTAWA

PRESQUE ISLE

ROSCOMMON

SAGINAW

ST. CLAIR

ST. JOSEPH

SANILAC

SCHOOLCRAFT

SHIAWASSEE

TUSCOLA

VAN BUREN

WASHTENAW

WAYNE

WEXFORD

Allegan County

Allegan County Community Mental Health Services

n 1987 Nown Working in community jobs 6 107n Attending Sheltered Workshop 120 0n Working on crews 6 13n Working on micro-enterprises 0 22n People in the day program 60 22n People who are volunteering 0 70

Adults Served: 217

System Change Process

n Create a Common Visionn Develop a Strategic Plann Train, Train, Trainn Set Obtainable Goals with Staffn Continually Revisit Goals/Strategic Plann Evaluate

Vision Statement

We see a world of complete inclusion, free from injustice, segregation, and oppression. In this world, the life of everyone has meaning and each person is understood and treated with dignity and respect.

n Freedom to have a life.n Authority to decide how support dollars are spent.n Support to organize resources in ways that are life

enhancing and meaningful.n Responsibility of everyone to use public funds wisely and

give back to their communities.n Confirmation of the important role of self-advocates.

Guiding Principles

n Presume competence.n Behavior is communication.n Help people find their strengths and interests.n One Person at a time.

Guiding Philosophies

Goals for the system

n Define the purpose of public dollars used in community Mental Health

n What do people do during the day when they receive mental health dollars

n Help people get community jobs

System Goals continued

n Expand training effortsn Update Job Descriptionsn Restructure Policy and Proceduren Redefine quality. Satisfaction is not

necessarily a good measure of quality.n Develop additional support models.

Training

n Philosophyn Individual Budgetingn Micro-Enterprise Developmentn Community Buildingn Customized Employmentn Transition/Special Education Lawn Self-Advocacy

Training Continued

n Person Centered Planningn Marketingn Benefits Management and Work Incentivesn Employment Law

Goals for Staff

n Individual Outcomes for Peoplen Specific Training Plan

Numbers in Day Services

0

20

40

60

80

100

120

1987 1996 2001 2005

WorkshopCrewsDay ProgramEmploymentSelf-Employment

n 1997 ACW 2003 ACW 2005 SEn Average Number of Hours Working 10 4 18n Average Hourly Wage 1.97 $5.15 $6.52n Number of People Getting Benefits 0 0 18

Wages Earned

n FY 1996 FY 2002 FY 2004n Total Cost $7,041,789 $8,698,952 $8,814,902 n Numbers Served 311 368 380n Cost Per Person $22,642 $23,638 $23,197

Cost per Person Served

n People Reported:– Increase choices in the type of work or day program.– Increase in the amount of time spent working.– Increase in choice and control.– Increase in quality of life.

Allegan County Community Mental HealthEvaluation

n Allegan County Courthousen Allegan County Development Centern Allegan County Historical Societyn Allegan County Resource Groupn Allegan County United Way & Volunteer Centern Allegan General Hospitaln Allegan Street Elementary, Otsego Public Schoolsn Allegan Public Schoolsn A.R.C.n Big Boy, Plainwell

Employers

n Big Top Marketn Brann’s Steakhousen Burger King, Allegan, Holland, Kentwood, Plainwell, Waylandn Burnett, Kastran, Kleinn City of Allegann Dick’s Market, Dorrn Ditto Inc, Holland Christian Schoolsn Dorr Industriesn Electro Heat, Inc.n Family Farm & Homen Girl Scouts of American Gobles Academyn Goodwill Industries

Employers

n Grill Housen Harding's Friendly Markets, Otsego, Plainwell, Waylandn Harold Zeigler Chryslern Haworth Conference Centern Haworth, Inc., Hollandn Hinkle’s Bakeryn Kentucky Fried Chicken, Plainwelln K-Mart, Hollandn Lakeside Entertainment Centern Life Care Centern Little Caesar’s, Waylandn McDonald’s Allegan, Byron Center, Plainwell

Employers

n Meijer, Plainwelln Metron of Allegann Oil Can, Hollandn Ottawa County Community Mental Healthn Pamidan Pizza Hut, Plainwelln Project Hopen Ransom District Library, Plainwelln Resthaven Care Center, Hollandn Rhino’s Hometown Pub, Plainwelln Roger’s Food Land, Fennvillen Russo’s Pizzaria, Hopkinsn Safari, Ltd.

Employers

n Saugatuck Drugsn Secretary of Staten Shell Food Martn South Haven Memorial Libraryn Spencer’s Restaurant, Otsegon St. Peter’s Christian Neighborsn Steak & Shaken Sunset Moteln Tennant Corporationn Wendy’sn Wieland’s Flowersn U-Store, Allegann Village Inn, Holland

Employers

n Village Market, Allegann Wal-Mart, Plainwell & South Havenn Wayland Union Schools

Employers