Organizational communication
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Transcript of Organizational communication
• Organizational Communication is also defined as “A program that focuses on general communication processes and dynamics within organizations”
ORGANIZATIONAL COMMUNICATION:
2. Wheel NetworkRelies on a central figure act as a conduit for all communication.
Team with strong leader.
3. All Channel Network
All group members are communicate actively with each other.
Self – managed team
Small group chain criteria
TYPES OF NETWORKSCriteria Chain wheel All channel
Speed Moderate Fast FastAccuracy High High ModerateEmergence Moderate High NoneOf leader Member satisfaction Moderate Low High
• The ‘grapevine’ emerges from social and personal interests of the employees rather than formal requirements of the organization.
• It is important source of information.
• Research showed that 75% employees hear matter first.
Grapevine
Characteristics of Grapevine.
• it is not controlled by Management.
• Most employees perceive that it is more reliable and believable.
• It largely used to serve the interest of people.
Electronic Communication
Communication through electronic material like Computer, mobile phone etc.71% communication in organization.
Main drawback of Email
• Time consuming nature of email.• Estimated that 62 trillion emails are sent
every year.
• 60% (36 trillion) are non spam messages.
• (1 trillion= 10^12)
• it permits employees in an organization to have meeting with people at different location.
Video Conferencing