Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission


Oracle WebCenter in Action: Webcast Series HOST: Michelle Huff, Sr. Director, Oracle WebCenter


Engaging Employees & Partners is Essential to Driving Business Value


Oracle WebCenter

Oracle WebCenter is the engagement platform powering exceptional experiences for employees, partners and customers. Drive sales and loyalty with engaging cross-

channel online experiences Provide a single point of access with self-

service portals and application dashboards Enhance productivity with social collaboration Ensure timely, relevant and accurate information

with enterprise content management

Engage Your Customers. Empower Your Business.


Wayne Roberts, Director, Information Technology, Canadian Partnership Against Cancer

Pankaj Mittal, Partner & Chief Architect, Apps Systems

Rohit Mathur, Partner, Apps Systems

Welcome!


Agenda Company Overview 4 Key Themes to Delivering Exceptional

Experiences – Dynamic & Personalized – Integrated Search – Business Controlled – Social Capabilities

Apps Systems Offer Summary Q&A


Company Overview


Canadian Partnership Against Cancer Independent not-for-profit organization funded by the federal

government 90 employees The Partnership brings together efforts of partners across the country

in a coordinated and highly collaborative approach to reduce the impact of cancer. Cancer View Canada (www.cancerview.ca) is an ever-evolving national

portal that brings together resources about cancer prevention, screening, treatment and supportive, palliative and end-of-life care.


Accelerate the use of knowledge in cancer control

Connect people with a personal or professional interest to high quality cancer resources

Over 200 online communities 2000 registered users

Cancerview.ca


Business Challenges Launched in 2009, early adopter of Oracle

WebCenter Spaces Feedback though user surveys indicated:

Audiences were not well defined

Information was not easy to access

The site was difficult to navigate

Needed better Navigation, Search & Content User experience was impacted by multiple

technology platforms IDM 9i, WCI 10g, SES 10g, ECM 10g and

WebCenter Spaces 11g


Next generation Portal Easy to navigate & search Dynamic management of Web content by

business users Reusable portlet components Online communities and collaboration tools

to foster increased participation Built on Oracle WebCenter

Target Solution


Apps Systems

Apps Systems is a Partner of Oracle Strong Relationship with Oracle Development and Management teams Wide range of expertise in entire spectrum of Oracle Products Expertise and Accelerator toolkits and utilities in following areas

– Portals, Sites and E20 – Content Management – Identity Management – Managed Services – SOA/BPM – Integrated Search

http://www.apps-systems.com

http://www.apps-systems.com/


4 Key Themes to Delivering Exceptional Experiences

Dynamic & Personalized

Social Capabilities

Business Controlled

Integrated Search


Dynamic & Personalized Dynamic & Personalized

Social Capabilities

Business Controlled

Integrated Search



Easy Navigation

Multi Lingual

Creative Control

User Friendly URL



Key Features – Nice Modern UI – Easy to Navigate – Easy to find

information – Aggregated search



Key Features – Business controlled – SEO enabled – Dynamic Content

Delivery – User Friendly URL – Multi Lingual – Micro Site



1. Increase customer & partner satisfaction with self-service, interactive modern user experience

2. Increase accessibility of pan-Canadian cancer control information to partners, government agencies, and other key stakeholders

3. Quickly create and customize collaborative communities to support local work and connect with other groups

Key Takeaways


Social Capabilities

Business Controlled

Integrated Search


Integrated Search Dynamic & Personalized

Social Capabilities

Business Controlled

Integrated Search


Improved integration of Secure Enterprise Search

Built UI with Multi Refinements across multiple repositories & websites

Custom Adapters for Secure Searches

Integrated Search UI

Integrated Search


Reusable Components

Multiple Portlets

Multiple instances of the same portlet

Different customizations for each instance

Parameter and Events

Built using ADF and consumed through JSF Portlet Bridge

JSP based portlets

Portlets


Integrated Search

1. Users—including hospitals, universities, public health units, patients, and families—can easily search for information and services they need to support care

2. Quickly search for content, including video, in both English and French

3. Easily extract topical information contained on partner-maintained sites and aggregate it for distribution through its main portal site

Key Takeaways


Social Capabilities

Business Controlled

Integrated Search


Business Controlled Dynamic & Personalized

Social Capabilities

Business Controlled

Integrated Search


In place editing

Layout and placement of content

Navigation editing

Skins

Business Controlled


French and English Language Support

http://www.vuesurlecancer.ca

Multiple sites leverage One infrastructure with unique URLs

colonversation.ca cancerview.ca/guidelines elearning.cancerview.ca cancerview.ca/aboriginal

Each managed by different set of Business users

Multi-Lingual & Multi-Site


Business Controlled

1. More efficient consolidation, management, and publishing of content

2. Helped reduce support costs by allowing business users to create collaborative spaces and maintain content on their own

3. Minimized IT backlog by allowing users to turn on new functionality as they need it to support more sophisticated online communities

Key Takeaways


Social Capabilities

Business Controlled

Integrated Search


Social Capabilities Dynamic & Personalized

Social Capabilities

Business Controlled

Integrated Search


Communities

Blogs

Wikis

Discussion Forums

Social Capabilities


Social Capabilities

1. Compelling user environment through various social capabilities—including blogs, wikis, and discussion forums

2. Empower business users with integrated productivity tools

3. Increase employee productivity through unified Web 2.0 services

Key Takeaways


Social Capabilities

Business Controlled

Integrated Search


DEMONSTRATION


Impact and Value

Positive trend is the impact cancerview.ca is having to support better informed decision making Investments made to improve navigation and ability to search cancerview.ca

have resulted in significant improvements for the user experience Upward trends in use and unique individuals, across Canada, as well as

increased frequency in which users are turning to cancerview.ca as a trusted resource Supporting knowledge exchange and virtual teams in the cancer control

community


Oracle WebCenter Benefits

Drivers for migration to Oracle WebCenter – Improve Navigation, Organization and Search – Improve User Experience with latest Technology Platform – Empower Business users to manage Content & Portal on their own – Expand Business Reach with Social Collaboration – Enterprise level Security/Controls/Management for better Governance


Why Oracle WebCenter

Successful Oracle WebCenter implementation to deliver a modern, social, business controlled Web presence for the Partnership

– Business Managed and Controlled – Integrated Search – Custom Skins – Multi-Language capabilities – SEO capable – Custom Portlets and Task Flows – Fast Time to Market


Special Offer from Apps Systems

http://www.apps-systems.com

We offer a two day no risk – zero cost assessment for a roadmap from your legacy environment to the latest technology paradigm offered by Oracle WebCenter, including a cost benefit analysis and discussion around the latest Oracle Fusion Middleware Technologies including Social Features and Sites.

http://www.apps-systems.com/


Join the Oracle WebCenter Community Oracle WebCenter blog: http://blogs.oracle.com/webcenter Oracle WebCenter Homepage: http://oracle.com/webcenter Oracle WebCenter Newsletter: http://oracle.com/newsletters Twitter: http://twitter.com/oraclewebcenter Facebook: http://facebook.com/webcenter

LinkedIn: http://linkd.in/ORCL_Social

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Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission

Technology

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