Oracle Sales Cloud Overview 1

8/9/2019 Oracle Sales Cloud Overview 1

1/23


2/23

Oracle Sales Cloud

Overview

Oracle Partner Network

2014


3/23


4/23

Content Subject to Change

The information in this presentation is correct as of the recording da

However, Oracle Sales Cloud continues to evolve and software p

are applied frequently; therefore this information is subject to

change. Check with your Oracle Representative for updates.

This content is not warranted to be error-free.

4Copyright 2014, Oracle and/or its affiliates. All rights reserved.Proprietary and Confidential - Distributed to Authorized Customers. Subject to Safe Harbor.


5/23

Agenda

Objectives


Customer Momentum with Oracle Sales Cloud

Whats New with Release 8

Workshop Topics


6/23

Objectives

Interactive, hands-on training that is implementation orie

Cover product and process related topics

Sustain SI partner competence by building and managinbase of best practices

Resolve ongoing implementation issues rapidly by creating

hours calls



7/23

Customer Experience Foundation

Social Network MobileAnalytic KPIs &

DashboardsPredictive Analytics

Integrated Customer Experience Foundation

Mobile

SocialIn Store Contact

CenterField

Service Direct

SalesWeb

S

Oracle

MarketingCloud

MARKETING

Oracle

SalesCloud

SALES

Oracle

Commerce

COMMERCE

Oracle

ServiceCloud

SERVICECPQCPQC

Oracle Customer Experience CloudEnd-to-End Smarter Selling Solution to Manage Sales Processes and Exceptional Customer Experience

Oracle

CPQCloud

CPQ


8/23


9/23

Customer Momentum



10/23

Oracle Sales Cloud Customers by Indu

Customers by Industry Customers by Geography


AUTOMOTIVE EDUCATION2% Other

1%2%

Latin America8%

Japan1%

TRAVEL+TRANS2 %

4% LS + HEALTHCARE3 %

ENG + CONSTRUC5 %

FINANCIALSERVICES

10%

ProfServ38%

APAC19%

HTIM28%

EMEA28%

COMM + MEDIA +ENTERTAIN

CPG + RETAIL5%


11/23

Why Oracle Sales Cloud?

Drive greater sales rep adoption with superor user experience

Drive higher productivity with disconnected mobile capabilities

Enable collaborative team selling with OSN

Provide greater visibility with real-time embedded Analytics

Improve revenue and customer wallet-share wi

recommendations

Configure and customize easily for improved business agility

Leverage custom IT investment by deploying custom apps on

Extend capabilities with 3rdparty on Oracle Application Marke



12/23

Whats New with R8



13/23

The streamlined user interface and usability focus

make Oracles SaaS SFA application easy to adopt anduse wi th virtually no training. The smart phone and tablet

user experiences virtually eliminate data entry and are

enhanced with sales productivity capabilities that guide

salespeople through the entire selling process.

Rebecca Wettemann, Vice President, Nucleus Research



14/23

After 20 years of failed SFA deployments, it is clear the

number one issue is lack of user adoption by field salesusers who received little value from the effort required to

enter data. Owning many of the most successful firstgeneration products, Oracle took this requirement to heartwhen designing the user interface for its enterprise cloudapplications. Oracle Sales Cloud has a consumer-like lookand feel and as much data entry as possible has beenautomated.

Bruce Daley, Vice President and Principal Analyst,

Constellation Research


Oracle Sales Cloud Overview


15/23

Oracle Sales Cloud Overview

Mobile and Social Territory Management Quota and Compensation Sales Prediction

Management

Forecasting and Analytics Customer Master Leads and Opportunities Partner Relationshi



16/23

Key Areas of Focus

Usability:No-Training UE, Simplicity, Faster ramp for u

Extensibility:Configure, Extend and Integrate

Mobility:Anytime, Anywhere, Disconnected capability

Analytics:Embedded and Real-Time

Functionality:Core SFA, Customer Data Managemen

Social:Integrated, Collaborative, Pervasive, Documen

Integrated:Cloud CX Portfolio



17/23

Sales Cloud Release 8 Highlights

MoreSimplified UI for Sales Reps & Sales Managers160 new screens including: sales campaign, forecasting, account hierarchy,

contact and household management, asset and data quality

1Embedded analytics, product recommendationsDeeperExtensibility Support for Simplified UI

1Dynamic UI layouts, child custom objects

1Configure sub-tabs, action menu & buttons, links

1Audit trail for key objects

ImprovedMobile

1Disconnected read-only support for sales cloud data1OSN integration, create customer, saved searches

ExpandedCX Integration1Marketing Cloud: Campaign, response, and opportunity

1Social Data & Insight Cloud: Enrich customer data with D&B

1EBS/JDE: Opportunity to quote


Oracle Sales Cloud Drives Smarter Sales


18/23

Oracle Sales Cloud DrivesSmarter Sales

$

$

Reps Sell More

$

$

$

Managers Know More Companies G

19 Copyright 2013, Oracle and/or its affiliates. All rights reserved.Copyright 24, c aor sliae. A ge


19/23

Partner Strategy


ISV P t St t


20/23

ISV Partner Strategy

Customers need a Customer Experience PlatformThat is extensible with SaaS solutions from partners & ISVs

Oracle Cloud provide a platform for partners to ex

integrate with Oracle SaaS ApplicationsISVs can run their applications on Oracle Cloud as an alternativ

Force.com

Customers can implement bespoke extensions using Oracle ClGroovy, Java

Over 120 ISVs have already certified Oracle SaleAn additional 150 are developing certifications over the next 6 mo


SI Partner Strateg


21/23

SI Partner Strategy

Build a strategic partner ecosystem who know anunderstand how to implement Oracle Sales Clou

Provide partners access to the latest informationcurrent product as well as the roadmap.

Educate partners on the technical aspects of the as well as the positioning information.

Provide tools such as: train the trainer classes, wwhite papers, etc.


Take Aways


22/23

Take Aways...

Continue to innovate at a rapid pace

Encourage user adoption with notraining

user experience

Provide the application and data where it is

needed, when it is needed

Empower customers with a highly

configurable solution



23/23

Oracle Sales Cloud Overview 1

Documents

Transcript of Oracle Sales Cloud Overview 1