OPERATIONS MANUAL - CLK Schools

56
OPERATIONS MANUAL NAME OF MANAGER NOUVEAU INVESTMENT COMPANY

Transcript of OPERATIONS MANUAL - CLK Schools

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OPERATIONS MANUAL Nouveau Investment Company 1

OPERATIONSMANUAL

NAME OF MANAGER

NOUVEAUINVESTMENT COMPANY

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2 Nouveau Investment Company OPERATIONS MANUAL

OPERATIONS MANUAL FOR NOUVEAU INVESTMENT COMPANY

Workday Hours

8 a.m. to 5 p.m. , Monday through FridayAll employees work an 8-hour day1 hour is allowed for lunch

Business Hours

9 a.m. to 5 p.m. , Monday through Friday9 a.m. to 12 noon on Saturday, July 28

Important Numbers

Checking Account Number: 404-4151Telephone Number: 419-555-0134

Exchange Membership

New York Stock Exchange (NYSE)American Stock Exchange (AMEX)National Association of Securities Dealers (NASD)

Special Services

Sell common stocks to private citizens for cashonly

Deliver each confirmation of stock purchasepersonally

Announce annual meeting of Mean JeansManufacturing Co. stockholders for July 23

Salary Information

Employees are paid biweekly (every two weeks)Manager’s biweekly salary is $1,352

Nouveau’s Obligations to Its Clients

Keep client’s financial information confidentialProvide professional investment services by

appointment at the client’s office or homeProvide securities protection up to $500,000 per

accountCharge reasonable commissionsMaintain goodwill by treating all clients with

respect

Nouveau’s Obligations to Local,

State, and National

Governments

Obey all laws and regulationsWithhold payroll taxes and forward them to the

proper agenciesPractice conservation of energy

Nouveau’s Obligations

to the Community

Support all activities sponsored by thePettisville Chamber of Commerce

Support local charity projectsOperate a fair and honest businessBe an equal opportunity employer

Your Obligations to the

Owners of Nouveau Investment Company

(Pierre and Sonja Nouveau)

Care about the business as if it were your ownKeep accurate and up-to-date recordsExhibit wise judgment in the use of company

fundsKeep company financial information confidentialHire employess who will contribute to the over-

all good of the company

Your Obligations as an

American Citizen

Be knowledgeable about the free enterprisesystem

Be competent in managing personal businessaffairs

Exhibit wise judgment in use of personal fundsObey all laws and regulations

Business Plan is Due ____________

INFORMATION YOU’LL NEED TO KNOWABOUT NOUVEAU INVESTMENT COMPANY

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OPERATIONS MANUAL Nouveau Investment Company 3

American Stock Exchange86 Trinity PlaceNew York, NY 10006-1873

Mr. Hector RodriguezRodriguez Calculator Company1405 Indian BoulevardCleveland, OH 44110-6343

Pettisville Chamber of Commerce101 Dungaree DrivePettisville, OH 43553-0178

Treasurer, State of New YorkState Office Building AnnexAlbany, NY 12236-8302

New York Stock Exchange11 Wall StreetNew York, NY 10005-1974

Pitney Bowes, Inc.Marketing CommunicationsWalter H. Wheeler Jr. DriveStamford, CT 06926-0741

Lee Community CenterOne Vale StreetPettisville, OH 43553-0177PHN 419-555-0166; FAX 419-555-0167www.leecc.mjs(Corporation, Nonprofit)

Mean Jeans Manufacturing Co.45 Maple StreetPettisville, OH 43553-0175PHN 419-555-0100; FAX 419-555-0110www.meanjeans.mjs(Corporation)

Nouveau Investment Company440 Wall StreetPettisville, OH 43553-0178PHN 419-555-0134; FAX 419-555-0136www.nouinv.mjs(Partnership)

Passports-2-Go728 Blazer AvenuePettisville, OH 43553-0177PHN 419-555-0164; FAX [email protected](Sole Proprietorship)

Pettisville Bank101 Greenback DrivePettisville, OH 43553-0178PHN 419-555-0101; FAX 419-555-0102www.pettisvillebank.mjs(Corporation)

Pettisville Post Office22 Stamp StreetPettisville, OH 43553-0178PHN 888-555-0133; FAX 419-555-0140www.ppo.mjs(Federal Agency)

Correspondents Outside the Model Business Community

During the course of the business simulation, you will be mailing and shipping a variety of things to other businessesboth within and without the model business community. Addresses follow. (NOTE: For Web addresses, the suffix.mjs (Mean Jeans simulation) has been used to avoid conflicts with real-world .com addresses.)

18 Wheeler Truck Lines1208 Oshkosh Blvd.Pettisville, OH 43553-0177PHN 419-555-0119; FAX 419-555-0120www.18wheeler.mjs(Corporation)

Buckeye Equipment1313 Olentangy RoadPettisville, OH 43553-0175PHN 419-555-0178; FAX 419-555-0180www.buckeye.mjs(Partnership)

The Clothes Closet61 Dungaree DrivePettisville, OH 43553-0178PHN 419-555-0154; FAX 419-555-0155www.clothescloset.mjs(Sole Proprietorship)

Creative Advertising Agency816 Corduroy DrivePettisville, OH 43553-0177PHN 419-555-0188; FAX 419-555-0190www.creativeadvertising.mjs(Corporation)

The Denim Maker752 Gold Mine LanePettisville, OH 43553-0176PHN 419-555-0195; FAX 419-555-0197www.denim_maker.mjs(Corporation)

Hollywood & Vine Videos2501 Kneepatch AvenuePettisville, OH 43553-0175PHN 419-555-0172; FAX [email protected](Corporation)

Popular Designs2020 Carpenter RoadPettisville, OH 43553-0176PHN 419-555-0182; FAX [email protected](Sole Proprietorship)

Taylor Office Supplies12 Rivet StreetPettisville, OH 43553-0177PHN 419-555-0135; FAX 419-555-0113www.taylor.mjs(Sole Proprietorship/Franchisee)

The Towne CrierP. O. Box 276Pettisville, OH 43553-0176PHN 419-555-0122; FAX 419-555-0124www.townecrier.mjs(Sole Proprietorship)

United CommunicationsInformation CirclePettisville, OH 43553-0176PHN 800-555-0111; FAX 419-555-0112www.uncom.mjs(Corporation, Controlled Monopoly)

Correspondents Within the Model Business Community

Addresses You Will Need …

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Nouveau Investment Company

Partnership

The information contained on these pages is confidential. It is provided here to inform you of the typeof ownership and the financial condition of your business.

FINANCIAL STATEMENTS

NOUVEAU INVESTMENT COMPANYBALANCE SHEET

As of June 30, 20––

ASSETS

CURRENT ASSETSCash $ 42,665Advances for clients 29,920Prepaid insurance 1,125

Total current assets $ 73,710

PROPERTY AND EQUIPMENTLand $ 30,000Building 254,820Equipment 45,210Automobiles 30,820

360,850Less: Accumulated depreciation 47,220

Net book value 313,630

TOTAL ASSETS $387,340

LIABILITIES

CURRENT LIABILITIESAccrued taxes $ 1,220 1,220

LONG-TERM LIABILITIESNotes payable $ 10,000Real estate loan 125,120

135,120TOTAL LIABILITIES $136,340

PARTNERS’ EQUITY

PARTNERS’ EQUITYInvestment – Pierre Nouveau $125,500Investment – Sonja Nouveau 125,500

Total partners’ equity 251,000

TOTAL LIABILITIES AND PARTNERS’ EQUITY $387,340

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The information contained on these pages is confidential. It is provided here to inform you of the typeof ownership and the financial condition of your business.

FINANCIAL STATEMENTSNouveau Investment Company

Partnership

NOUVEAU INVESTMENT COMPANY

STATEMENT OF INCOME

For the year ended June 30, 20––

INCOMECommissions $423,030

OPERATING EXPENSESSalaries $220,000Automobile 7,125Depreciation 15,520Equipment rental 13,265Taxes 6,210Utilities/phone 10,170Miscellaneous 915Legal and accounting 6,220

Total operating expenses 279,425

INCOME FROM OPERATIONS 143,605

OTHER DEDUCTIONSInterest 21,595

NET INCOME $122,010

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NOUVEAU INVESTMENT COMPANY

PARTNERSHIP AGREEMENT

THIS AGREEMENT, made and entered into on the first day of July, 1984,between Sonja Nouveau of Pettisville, Ohio, and Pierre Nouveau ofPettisville, Ohio.

WITNESSETH.--The above-named parties have this date formed a partnershipfor the purpose of engaging in an investment company under the followingstipulations, which are a part of this contract:

FIRST.--The partnership is to continue for a term of ten years from theabove date.

SECOND.--The business shall be conducted under the firm name of NOUVEAUINVESTMENT COMPANY, located at 440 Wall Street, Pettisville, Ohio43553-0178.

THIRD.--The investments are as follows: Sonja Nouveau, Cash, $100,000;Pierre Nouveau, Cash, $100,000.

FOURTH.--The profits or losses arising from the operation of the businessare to be shared equally.

FIFTH.--Each partner shall devote full time and attention to the operationof the partnership and shall engage in no other business without thewritten consent of the other partner.

SIXTH.--Proper accounts shall be kept of all transactions relating to thepartnership. On a calendar year basis, the books will be closed andfinancial documents will be prepared by Penrod, George & Co., CPA’s, oranother accounting firm agreed upon by both partners.

SEVENTH.--Each partner is to receive a salary of $65,000 annuallybeginning in 1984 with annual increases as profits allow.

EIGHTH.--The duties of each partner shall be to share equally in theresponsibility of running the business.

NINTH.--In case of death, incapacity, or withdrawal of one partner, thebusiness is to be conducted for the rest of the fiscal year by theremaining partner and the profits or losses divided with the withdrawnpartner according to the ratio of the time he or she was a partner duringthe year to the whole year. In case the partnership is dissolved or at thetermination of this agreement, the assets, after the liabilities have beenpaid, are to be divided equally between the partners.

IN WITNESS HEREOF, the parties have set their hands and seals on the dayand year written.

Signed (Seal) Date

Signed (Seal) Date

PàÑë´û NéÆïûÄî J»ãò 1, 1984

Soß⥠NoÆïûÄî Juãò 1, 1984

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Check off each activity as you complete it.

When 2 managers are assigned to Nouveau Investment Company, each manager should check off theitems on his or her Getting Ready To Do Business checklist as they are completed.

COMPLETED

1. Participate in the “Presimulation: Group Activity” conducted by your Instructor.

2. Learn about how you will obtain supplies for your business. In order to run yourbusiness, you will need certain supplies. Some of these supply items are forms (suchas invoices and purchase orders) while others are items (such as envelopes andnotebook paper). You will find a supplies request form for Nouveau InvestmentCompany on pages 13 and 14 in this Operations Manual, which lists all of the suppliesthat you will need to operate in the model business community. There are severalways that you may obtain them.

C For students NOT using computersYour Instructor will give you ALL the supplies you will need. During the businesssimulation, you will need to complete all forms by hand.

V For students using computersYour Instructor will give you PART of the supplies you will need (such as envelopesand notebook paper) but will ask you to print your own forms. To do this, you willuse the business forms document located in the folder for your business that theInstructor will have copied onto your workstation from the Supplies and Resources CD.

Some forms (such as the cashbook and payroll register) are also available astemplates. A template is an electronic form that allows the user to key informationdirectly onto the screen and then print the completed form rather than printing ablank form that must then be completed by hand. These templates are also locatedin the folder for your business that your Instructor will have copied onto yourworkstation from the Supplies and Resources CD.

3. Remove the supplies request form. See pages 13 and 14 in this Operations Manual.

4. Identify how you will obtain your supplies. Notice that the supplies request form isdivided into columns so that you can check off whether a particular supply item isgoing to be supplied by your Instructor or printed by you as the student manager.Some forms are also available as electronic templates for students who will be usingcomputers. A check-off column is provided for these as well.

For each of the supply items, your Instructor will tell you whether he/she willbe giving them to you or whether he/she will be asking you to print your own.Record a � in the blank line in the appropriate column to indicate whichforms will be provided by your Instructor and which will be printed by you.Put your � in the “TO DO” side of the appropriate column.

GETTING READY TO DO BUSINESSNOUVEAU INVESTMENT COMPANY

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8 Nouveau Investment Company OPERATIONS MANUAL

Your Instructor will also tell you which, if any, template forms you will use.Verify each time you will use a template form by recording a � in the blankline in the template column. For example, if you will use a template cashbook,place a � in the blank line in the template column beside cashbook.

NOTE: You will not need a hard (paper) copy of template forms.

5. Obtain 4 file folders from your Instructor. Label them as follows.

PENDING FILE CASH FILENouveau Investment Company Nouveau Investment Company

OFFICE FILE STOCK CERTIFICATESNouveau Investment Company TO BE DELIVERED

Nouveau Investment Company

The PENDING FILE contains work from the end of a class period that has not beencompleted and business papers that must be followed up on. For example, a purchaseorder is placed in the Pending File until an invoice is received and paid. An invoice isplaced in the Pending File until payment is received. The CASH FILE contains money,stamps, and financial records. The OFFICE FILE contains all completed work.

6. Obtain the Supplies folder for Nouveau Investment Company from yourInstructor. The folder will be labeled SUPPLIES, Nouveau Investment Company, andwill contain various supplies you will need.

7. Verify the items contained in the Supplies folder. Assume that you completed thesupplies request form and that your Instructor filled the request and placed the itemsin your Supplies folder. The folder should contain every item that was checked under“Instructor Will Supply” on your supplies request form.

Verify the quantity of each supply item provided by your Instructor. For eachInstructor-provided supply item, place a check mark under “DONE” in theInstructor-Will-Supply column of the supplies request. For example, yourequested 9 whole sheets of plain paper. Go to the Supplies folder and verifythat you received 9 whole sheets of plain paper. Then place a check mark inthe appropriate blank to show that you have verified this item. Continue inthis manner until you have verified all items in the folder. If you do not havethe correct quantity of any item, tell your Instructor immediately.

Ask your instructor to tell you the total number of students in your classroom.For the 3 forms listing 1 per student under the Quantity Needed column, youwill need 1 form for each student in the classroom. Write that total under theQuantity Needed column for service invoices, Nouveau form letters, andgeneric stock certificates. Notice that 18 plus 1 per student is listed under theQuantity Needed column for envelopes. Your Instructor should give you18 envelopes plus 1 envelope for each student in the classroom.

Return all items to the Supplies folder.

8. Identify which forms, if any, you will print now. To begin doing business, you willneed some of the forms almost immediately. These are

1) checkbook (located in the back of this Operations Manual)2) cashbook sheet 3) appointment calendar(s)4) stock sales register 5) company sign

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OPERATIONS MANUAL Nouveau Investment Company 9

6) installment loan contract #817 7) mortgage loan contract #4108) Pettisville Chamber of Commerce letter/questionnaire

Find these items on your supplies request and note which column has been checked.If you are not printing any forms, go to step 11. If you are to print any of the forms listedabove, you will print them now. The remainder of the forms will be printed as youneed them. Your DAILY ACTIVITIES checklist will tell you when you need to print a form.

9. Print the forms you need. Open the folder for your business on your computer. Openthe business forms document. Print the forms you need now. Put your � in the“DONE” side of the Manager-Will-Print column.

10. Place all printed forms in the Supplies folder. Set the supplies request asidefor now.

11. Make a notation on your appointment calendar.

C If you are using a paper calendar, remove the calendar from the Supplies folder.

Write your name at the top of the calendar. (If there are two managers, therewill be two calendars.)

Make the following notation on your calendar for July 2: Send Western RoundupDays questionnaire.

Paper clip the calendar(s) to the front of the Office File.

V If you are using an electronic calendar, open the calendar on your computer.

Make the following notation on your calendar for July 2: Send Western RoundupDays questionnaire.

Close the calendar.

12. Organize your files. File folders are illustrated below. Each file folder lists the item(s)to be placed inside the file.

Remove from your Supplies folder the item to be placed in the Pending File.

Place this item in the Pending File as shown below.

Remove from your Supplies folder the items to be placed in the Cash File andthe Office File. Lists of these items follow. Place these items in the Cash Fileand the Office File in the order shown. HINT: If you are using an electroniccalendar, electronic cashbook, electronic stock sales register, and/or electroniccheck register, you will not have these items to place in the folders.

� Place a check mark beside each item as you place it in the proper file.

1 Pettisville Chamber of Commerceletter/questionnaire

PENDING FILENouveau Investment Company

COMPLETED

1 cashbook sheet

1 checkbook containingcheck register, checks,and deposit slips

CASH FILENouveau Investment Company

COMPLETED

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10 Nouveau Investment Company OPERATIONS MANUAL

STOCK CERTIFICATES TO BE DELIVEREDNouveau Investment Company

No items should be placed in this file at this time.

appointment calendar (1 per manager)The appointment calendar(s) should beclipped to the front of this file.

1 set address labels and postage stamps

1 set return address labels

1 installment loan contract #817

1 mortgage loan contract #410

1 stock sales register

1 completed supplies request

Employee’s Withholding AllowanceCertificate—W-4 (1 per manager)

OFFICE FILENouveau Investment Company

COMPLETED

13. Prepare a personal cash envelope. In the model business community, you will havean opportunity to conduct personal business using cash. You may purchase anewspaper, sign up for a class at Lee Community Center or Taylor Office Supplies, orbuy shares of stock from Nouveau Investment Company.

Remove one envelope from the Supplies folder.

Use a pen to print PERSONAL CASH FOR (YOUR NAME) across the top on thefront of the envelope.

Remove your personal cash from pages 351-362 inthe Student Reference Book. Count the money.Record the total amount saved: $ ______________

If you said $2,232 you were correct. You will need approximately $4 to purchasenewspapers and $100 to sign up for classes, which will leave more than $2,000to buy shares of stock. Do not pay any company bills with your personal cash.You will make all payments for your business with checks.

Use scissors to cut the bills. Place the money in the envelope. Place theenvelope in the Cash File.

14. Prepare a cash receipts envelope.

Remove one envelope from your Supplies folder.

Use a pen to print CASH RECEIPTS across the top on the front of the envelope.

Place the envelope in the Cash File.

15. Store your postage stamps in a safe place.

Postage stamps are as valuable as cash. It is important that you store your postagestamps in a safe place.

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OPERATIONS MANUAL Nouveau Investment Company 11

SUPPLIES

FILE

Nouveau

Investme

nt

MINI FILING

cabinet

STOCK CE

RTIFICAT

ES

Nouveau

Investme

nt

OFFICE F

ILE

Nouveau

Investme

nt

CASH FIL

E

Nouveau

Investme

nt

PENDING

FILE

Nouveau

Investme

nt

Remove the set of address labels and postage stamps from the Office File.Remove one envelope from the Supplies folder.

Nouveau Investment Company

440 Wall Street

Pettisville, OH 43553-0178

Passports-2-Go

728 Blazer Avenue

Pettisville, OH 43553-0177

Pettisville Post Office

22 Stamp Street

Pettisville, OH 43553-0178

Popular Designs

2020 Carpenter Road

Pettisville, OH 43553-0176

Taylor Office Supplies

12 Rivet Street

Pettisville, OH 43553-0177

The Towne Crier

P. O. Box 276

Pettisville, OH 43553-0176

Pettisville Bank

101 Greenback Drive

Pettisville, OH 43553-0178

18 Wheeler Truck Lines

1208 Oshkosh Blvd.

Pettisville, OH 43553-0177

Lee Community Center

One Vale Street

Pettisville, OH 43553-0177

Buckeye Equipment

1313 Olentangy Road

Pettisville, OH 43553-0175

Mean Jeans Manufacturing Co.

45 Maple Street

Pettisville, OH 43553-0175

The Clothes Closet

61 Dungaree Drive

Pettisville, OH 43553-0178United Communications

Information Circle

Pettisville, OH 43553-0176

Creative Advertising Agency

816 Corduroy Drive

Pettisville, OH 43553-0177

The Denim Maker

752 Gold Mine Lane

Pettisville, OH 43553-0176

Hollywood & Vine Videos

2501 Kneepatch Avenue

Pettisville, OH 43553-0175Use 1" x 2-5/8" White Address Labels

Example: Avery 5160® Laser OR equivalent

NOTE: When printing this .pdf document,

turn Acrobat’s “Fit to Page” setting to OFF.

NOUVEAU INVESTMENT

COMPANY

Address Labels & Postage Stamps

Pettisville Chamber of Commerce

101 Dungaree Drive

Pettisville, OH 43553-0178

American Stock Exchange

86 Trinity Place

New York, NY 10006-1873

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

New York Stock Exchange

11 Wall Street

New York, NY 10005-1974

Treasurer, State of New York

State Office Building Annex

Albany, NY 12236-8302

Mr. Hector Rodriguez

Rodriguez Calculator Company

1405 Indian Boulvevard

Cleveland, OH 44110-6343

Pitney Bowes, Inc.

Marketing Communications

Walter H. Wheeler Jr. Drive

Stamford, CT 06926-0741

Pettisville Chamber of Commerce

101 Dungaree Drive

Pettisville, OH 43553-0178

Pettisville Chamber of Commerce

101 Dungaree Drive

Pettisville, OH 43553-0178

Address labels for:Correspondents Within theModel Business Community

Address labels for:Correspondents Outside theModel Business Community

SixPostageStamps

Use a pen to print POSTAGE STAMPS across the top on the front of the envelope.

Use scissors to remove the 6 postage stamps from the address labels sheet.HINT: Make sure you do not remove the adhesive until you are ready to use thepostage stamps.

Place the postage stamps inside the envelope. Do not seal the envelope.Place the envelope in the Cash File.

Return the set of address labels to the Office File.

16. Organize your “mini filing cabinet.”

Get an appropriate box (to be usedas a “mini filing cabinet”) from yourInstructor.

Place the 5 file folders in your “minifiling cabinet” in the order in whichthey were just shown. The PendingFile should be in the front of the “minifiling cabinet,” and the Suppliesfolder should be in the back.

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12 Nouveau Investment Company OPERATIONS MANUAL

17. Organize your work area.

Place a check mark beside each piece of equipment available for your use.Equipment followed by an asterisk (*) is optional.

NOTE: Items may be available in the classroom but not specifically at yourplace of business.

calculator* scissors

stapler computer*

Place a check mark beside each miscellaneous supply item available at yourwork area. Items followed by an asterisk (*) are optional.

pens and pencils mail delivery box*

paper clips ruler

“mini filing cabinet” felt-tip marker

If you do not have required supplies, check with your Instructor.

Remove the Nouveau Investment Company sign from the Supplies folder. Usetape supplied by your Instructor to position your company sign within yourwork area (perhaps taped to a desk or on a nearby wall).

18. Read the part titled INFORMATION YOU’LL NEED TO KNOW ABOUT NOUVEAUINVESTMENT COMPANY on page 2 in this Operations Manual.

19. Tell your Instructor you have completed the GETTING READY TO DO BUSINESSactivities for Nouveau Investment Company.

YOU ARE NOW READY TO BEGIN DOING BUSINESS WITH THE OTHERCOMPANIES IN THE PETTISVILLE BUSINESS COMMUNITY.

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OPERATIONS MANUAL Nouveau Investment Company 13

QuantityNeeded

NOUVEAU INVESTMENT COMPANYSUPPLIES REQUEST

DescriptionUse

ComputerTemplate

Page 1 of 2

InstructorWill Supply

ManagerWill Print

TO DO DONE TO DO DONE

1 cashbook sheet

1 per manager appointment calendar

1 per student service invoices

2 purchase orders

1 per student form letters

1 stock sales register

2 payroll registers

5 sheets letterhead stationery

1 check register (electronic)

1checkbook containing check register,checks, and deposit slips

1 set time cards for July 13 (2 sheets)

1Pettisville Chamber of Commerceletter/questionnaire

1priority seating reservation forWestern Roundup Days

1 installment loan contract #817

1 audit summary

1 final audit

1 company sign

1 eachoffice supplies requisition No. 2office supplies requisition No. 4

1 mortgage loan contract #410

Your checkbook is located in theback of this Operations Manual.

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Page 2 of 2

QuantityNeeded

DescriptionUse

ComputerTemplate

InstructorWill Supply

ManagerWill Print

TO DO DONE TO DO DONE

1 set time cards for July 27 (2 sheets)

1 per student generic stock certificate

1utility bill fromPettisville Power and Light Company

1 per manager New York Stock Exchange guide

1 notice of employment

1 set of 4 incoming cash slips

1 per managerMean Jeans stock certificate No. 89480BMean Jeans stock certificate No. 89481B

1 per manager business plan table of contents

4 per managermanager’s weekly job performanceevaluation

1 per managernotice of Mean Jeans Manufacturing Co.annual stockholders’ meeting

1 per manager proxy card

1 set while-you-were-out slips

9 sheetsplain paper �7 half sheets

1 set address labels and postage stamps �

1 set return address labels �

1 shipping label (optional) �

4 per manager notebook paper �

1 set binder labels (optional) �

18 + 1 per student envelopes �

1 per managerEmployee’s Withholding Allowance

�Certificate—W-4

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OPERATIONS MANUAL Nouveau Investment Company 15

RESPONSIBILITY PROCESSING INCOMING MAIL

One of your responsibilities as manager of Nouveau Investment Company is to processincoming mail as efficiently as possible.

❏ When mail is delivered to your business, you should

1. Immediately open all incoming mail and carefully remove the contents. Someenvelopes may contain more than one item.

2. Read each item carefully. Ask yourself, “What action should I take?”

3. Take whatever action is necessary.

RESPONSIBILITY PAYING FOR GOODS AND SERVICES

References Lesson 1.1 Writing Checks – in the Student Reference BookLesson 1.2 Posting to a Cashbook – in the Student Reference BookLesson 4.2 Using Item Invoices – in the Student Reference BookLesson 4.3 Using Service Invoices – in the Student Reference Book

It is your responsibility as manager of Nouveau Investment Company to verify that iteminvoices and service invoices are correct and that the calculations are accurate.

❏ When you receive an item invoice, you should wait until you receive a shipment form beforeyou take any action. Then you should

� Turn to page 160 in the Student Reference Book. Complete the steps titled Followthese steps when you receive an item invoice.

❏ When you receive a service invoice, you should

� Turn to page 165 in the Student Reference Book. Complete the steps titled Followthese steps when you receive a service invoice.

RESPONSIBILITIES OF THE MANAGER(S) OFNOUVEAU INVESTMENT COMPANY

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RESPONSIBILITY SELLING SHARES OF COMMON STOCK

Reference Lesson 10.1 Purchasing Stocks – in the Student Reference BookLesson 4.3 Using Service Invoices – In the Student Reference Book

It is your responsibility as manager of Nouveau Investment Company to counsel clientsregarding the purchase of shares of stock. As an investment counselor, you know that eachclient has $2,000 to invest in stock. Encourage your customers to buy as much as they canafford.

To confirm the share prices of stocks, check the financial section of a newspaper; or get quoteson the Internet. There are numerous sites available to check a stock’s price and look up aticker symbol (the abbreviation for a company used by a stock exchange). The following areexamples of Web sites that provide daily stock quotes.

www.dailystocks.com www.investorama.comwww.morganstanley.com www.quicken.comwww.smithbarney.com www.wsj.com

There are four steps you must follow when a customer comes to you to order shares of stock.STEP A Make the sale.STEP B Complete a form letter.STEP C Prepare a service invoice.STEP D Complete a stock certificate.

STEP A: MAKE THE SALE

❏ When a client purchases stock, you should

1. Use good sales techniques to help your client decide which stock to purchase andhow many shares to order.

2. Accept the customer’s order. Make sure the order (written on a half sheet of paper)contains the following information.

� The customer’s name and complete home address.

� The name of the company whose stock is being purchased.

� The ticker symbol for the stock, if available.

� The number of shares being ordered.

� The customer’s signature.

3. Confirm today’s price for the stock. Use a newspaper or one of the suggested Websites listed above. If you don’t know the stock’s ticker symbol and you are using theInternet, use the symbol lookup feature on one of the Web sites.

4. Write the price per share on the customer’s order sheet.

(continued on next page)

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OPERATIONS MANUAL Nouveau Investment Company 17

5. Ask the customer to wait while you confirm the total price of the shares.

6. Find your stock sales register.

C If you are using a manual stock sales register, remove the register from the OfficeFile.

V If you are using an electronic stock sales register, open the stock sales register onyour computer. Use the tab key to move from column to column.

DATE NO. OFSHARES SOLD

PRICE PERSHARE

STOCKSALES TAX TOTAL PRICE

STOCK SALES REGISTER • NOUVEAU INVESTMENT COMPANY Page ____ of ____

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35 52.875 1,850.63 9.25 111.59 1,971.47

NAME AND HOME ADDRESS OF PURCHASER COMMISSIONSTICKERSYMBOL

NAME OFCORPORATION

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7. Complete the entries on the stock sales register. Refer to the illustration above. If youare preparing your stock sales register electronically, the STOCK SALES, COMMISSIONS,TAX, and TOTAL PRICE columns will be calculated automatically.

a. Record today’s July date.

b. Record the customer’s name and home address.

c. Record the name of the corporation.

d. Record the stock’s ticker symbol.

e. Record the number of shares sold to the customer.

f. Record the price per share.

g. Record the total of the stock sales. Multiply the NO. OF SHARES SOLD by the PRICEPER SHARE. Record the total in the STOCK SALES column.

h. Calculate the commissions earned. The commission rate is one-half of 1%. Multiplythe total of the STOCK SALES column by 1/2% (0.005). Record your answer in theCOMMISSIONS column. Round to the nearest cent.

Example: $1,850.63 (total sale) x 0.005 = $9.25 (commission)

i. Calculate the tax. Add the total of the STOCK SALES to the total of theCOMMISSIONS. Then multiply your answer by 6% (0.06). Record your answer inthe TAX column.

j. Calculate the total price. Add the total of the STOCK SALES, COMMISSIONS, andTAX. Record your answer in the TOTAL PRICE column.

(continued on next page)

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18 Nouveau Investment Company OPERATIONS MANUAL

8. Tell the customer the total price for the shares of stock. The total price should be nomore than $2,000. If the order is over $2,000, ask the customer to reduce the numberof shares ordered. Thank the customer for the order. Do not collect any money at thistime. You will bill the customer later. If you are using an electronic stock sales register,save your work before you exit.

9. Go to STEP B below and complete a form letter.

STEP B: COMPLETE A FORM LETTER

❏ When you prepare a form letter, you should

About Form Letters and Merged Documents

A form letter is a letter that contains basic information to be sent to many differentpeople. If done manually, such letters can be individualized by printing out thebase letter, then filling in the blanks by hand with information that is different foreach addressee. If done electronically, word processing programs (such as MicrosoftWord) let you individualize such letters by merging the information that is differentfor each addressee into the body of the main document and then printing thefinished individualized letter.

To create such letters electronically, you need three documents.

1) Form Letter Base. This is the main document containing the words, sentences,and paragraphs that remain the same for every letter. This document isprovided for you as part of the electronic templates for Nouveau.

2) Form Letter Header. This document specifies the names of the data fieldsthat change for each form letter. Examples include the name of your client,address of your client, number of shares of stock the client ordered, etc. Thisdocument is also provided as part of the electronic templates for Nouveau.

3) Form Letter Data. This document contains the specific information for eachclient that will be merged into the data fields when a letter is prepared for thatclient. This document is also provided as a part of the electronic templates forNouveau. The document, however, contains only one sample addressee. As amanager of Nouveau, you will be responsible for adding new information tothis database as new clients come to you to purchase their shares of stock.

DUE DATES

Orders received on July 2 through July 3 will be due on July 5.Orders received on July 5 through July 11 will be due on July 12.Orders received on July 12 through July 18 will be due on July 19.Orders received on July 19 through July 25 will be due on July 26.Orders received after July 25 will be due on July 31.

(continued on next page)

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OPERATIONS MANUAL Nouveau Investment Company 19

C If you are preparing a form letter manually, you should

1. Refer to the stock sales register as you prepare the form letter.

2. Remove 1 form letter from your Supplies folder

3. Complete the form letter.

a. Record today’s July date on the first line of the letter.

b. In the letter address position, write the customer’s title (Mr., Ms., etc.), name, andaddress as it appears on the stock sales register.

c. Write a salutation (such as Dear Ms. Miranda).

d. Write the number of shares sold, the name of the company purchased, and theprice per share.

e. Write the due date. Refer to the DUE DATES list on the opposite page.

f. Sign the letter.

4. Go to STEP C below and prepare a service invoice.

V If you are preparing a form letter electronically, you should

1. Refer to the customer’s order sheet as you prepare the form letter.

2. Open the document titled NIC_FormLetterBase_Win or NIC_FormLetterBase_Mac onyour computer. You will need to link the Header and Data documents to the Basedocument. In Windows, use the Mail Merge Helper, Part 2 Data source. In Macintosh,a dialog box will pop up asking you to locate your Header and Data documents.

3. Add information about your new client to your database. HINT: Key the date as 2 forJuly 2 or 3 for July 3, etc. Key the price per share without the $ symbol. Refer to theDUE DATES list on the opposite page to find the due date.

If you are using Windows, use the Mail Merge Helper.Open the Mail Merge Helper by clicking on its icon in the Button Bar. In this dialogbox, under Part 2 Data source, click on the Edit drop-down menu and choose theData document. The Data Form dialog box will open. The first time you do this, youwill see the information for Ms. Celia B. Miranda displayed as “record 1.” To addinformation about your new client(s) and the stock purchase(s), click on Add New.Use the tab key to enter the data (title, name, address, sale date, etc.) into the datafields. (Be sure you tab to the last field.) Click OK when you have finished enteringyour data for all new clients. The record for each new client will be numberedconsecutively: “record 2,” “record 3,” etc.

If you are using Macintosh, use the Data Merge Manager.Open the Data Merge Manager (Tools menu). Expand the Data source section. Clickon the Edit Data Source icon. The Data Form dialog box will open. The first time youdo this, you will see the information for Ms. Celia B. Miranda displayed as “record 1.”To add information about your new client(s) and the stock purchase(s), click onAdd New. Use the tab key to enter the data (title, name, address, sale date, etc.) intothe data fields. (Be sure you tab to the last field.) Click OK when you have finishedentering your data for all new clients. The record for each new client will be numberedconsecutively: “record 2,” “record 3,” etc.

(continued on next page)

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20 Nouveau Investment Company OPERATIONS MANUAL

4. Preview the data as it will appear when merged into the main document.

If you are using Windows …To preview the merged documents that you created using your newly entered data,click on the View Merged Data icon in the Button Bar to be sure that it is turned ON. Usethe arrows to move forward or backward in your list of records to view each mergeddocument. Make note of the number of each record that you wish to print at this time.

If you are using Macintosh …To preview the merged documents that you created using your newly entered data,use the Data Merge Manager. Expand the Preview section. Click on the View MergedData icon to be sure that it is turned ON. Use the arrows to move forward or backwardin your list of records to view each merged document. Make note of the number ofeach record that you wish to print at this time.

5. Print the finished letter.

If you are using Windows …To print the merged documents that you created using your newly entered data, usethe Mail Merge Helper. Under Part 3 Merge the data with the document, click theMerge… button. Choose Printer from the Merge to: drop-down menu. Under Recordsto be merged, specify the document you wish to print by entering its record numberin both the “From:” and “To:” boxes. (If you are printing several consecutive records,you can specify a range of numbers.) Print 1 copy of the document(s). Save your work.

If you are using Macintosh …To print the merged documents that you created using your newly entered data, usethe Data Merge Manager. Expand the Merge section. Select Custom in the pull-downmenu, and enter the number of the record you wish to print in both the “From:” and“To:” boxes. (If you are printing several consecutive records, you can specify a range ofnumbers.) Choose Merge to Printer. Print 1 copy of the document(s). Save your work.

6. Sign the letter.

7. Go to STEP C below and prepare a service invoice.

STEP C: PREPARE A SERVICE INVOICE

❏ When you prepare a service invoice, you should

1. Turn to page 162 in the Student Reference Book. Read the information there aboutservice invoices. Study the illustration.

2. Turn to page 163 in the Student Reference Book. Find the steps titled Follow thesesteps when preparing a service invoice. Complete steps 1-2. Refer to the stock salesregister as you make the entries.

3. Complete step 3 on page 164 in the Student Reference Book. Refer to the illustrationon the opposite page as you complete step 3d. Record in the DESCRIPTION columnthe number of shares purchased, the name of the corporation whose stock is beingpurchased, the price per share of stock, and the commission rate. Record in theAMOUNT column the total STOCK SALES and the total COMMISSIONS.

(continued on next page)

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OPERATIONS MANUAL Nouveau Investment Company 21

4. Complete steps 4 and 5 on page 165 in the Student Reference Book. Do not mailthe invoice.

5. Return the stock sales register to the Office File (or save your work and close theregister on your computer).

6. Address an envelope to the customer. Staple or paper clip the form letter to theORIGINAL service invoice and place them in the envelope. Seal the envelope butdo not put a stamp on it. Set aside the COPY of the invoice until you complete thestock certificate.

7. Take this Operations Manual with you as you deliver the envelope to the client. Waitwhile the client opens the envelope and removes the contents. Ask the client toread the letter and the invoice while you wait. Explain that you want to discuss themethod of payment for the stock just purchased.

a. Tell the client to use the money in his or her personal cash envelope to pay for theshares of stock.

b. Request that the client bring the cash to pay for the stock to Nouveau on the duedate mentioned in the letter. At that time, you will turn over the stock certificate.

c. Remind the client to record the due date on the appointment calendar.

d. Ask the client to place the letter and invoice in the Pending File.

8. Return to your place of business.

9. Go to STEP D below and complete a stock certificate.

(continued on next page)

DESCRIPTION AMOUNT

Terms—Due upon receipt of invoice.

SUBTOTAL

6% SALES TAX

TOTAL DUE

Manager’s Signature

35 shares of Microsoft stock @ $52.875 per share

Commission @ 1/2%

$1,850.63

9.25

$1,859.88

111.59

$1,971.47

J÷û C≈àíãàè

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22 Nouveau Investment Company OPERATIONS MANUAL

STEP D: COMPLETE A STOCK CERTIFICATE

❏ When you complete a stock certificate, you should

1. Find the generic stock certificate. Do not use Mean Jeans stock certificates.

C If you are using Instructor-supplied forms, remove 1 generic stock certificate fromyour Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 10 Investments. Print 1 generic stock certificate. HINT: You may want toprint a supply of stock certificates. You will need 1 certificate for each student inyour classroom.

2. Refer to the stock sales register as you issue the stock certificate for the last salerecorded on the register. Use a pen and write the following information neatly onthe stock certificate.

a. Number each generic stock certificate by using the first number not crossed offthe list below. Cross off the number you use so that it cannot be used again.Write the certificate number in the upper left-hand corner of the stock certificate.

GENERIC STOCK CERTIFICATE NUMBERS

99411X 99412X 99413X 99414X 99415X 99416X 99417X 99418X

99419X 99420X 99421X 99422X 99423X 99424X 99425X 99426X

99427X 99428X 99429X 99430X 99431X 99432X 99433X 99434X

99435X 99436X 99437X 99438X 99439X 99440X 99441X 99442X

99443X 99444X 99445X 99446X 99447X 99448X 99449X 99450X

b. In the upper right-hand corner of the stock certificate, write the number of sharessold.

c. After the words This Certifies that, write your client’s name.

d. After the words registered holder of, write in words the number of shares sold tothe client.

e. In the box provided, write the name of the company whose stock the client bought.

f. On the lines provided, write the day, month, and year the stock was ordered.

3. Paper clip the COPY of the service invoice to the front of the stock certificate. Placethese papers in the Stock Certificates to Be Delivered folder.

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OPERATIONS MANUAL Nouveau Investment Company 23

RESPONSIBILITY WRITING REPORTS FOR THE TOWNE CRIER

Reference Lesson 10.1 Purchasing Stocks - in the Student Reference Book

It is your responsibility to submit stock reports to the manager of The Towne Crier. Thesereports will be published in 4 weekly issues of the newspaper. You will track the performanceof stocks by using the Internet or the financial section of a newspaper, such as The Wall StreetJournal, USA Today, or a local or metropolitan newspaper.

Your report will list the names of 6 corporations, their ticker symbols, and the stock’s highestand lowest prices for the week. A ticker symbol is the abbreviation for a business used by astock exchange. Many Web sites offer a search feature called “symbol lookup” if you don’tknow the stock’s ticker symbol.

It is important to keep a record of the daily performance of each stock so that you will knowthe stock’s highest and lowest performance for the week. Daily stock quotes are available ona number of Web sites. Some Web sites, such as the two listed below, provide a stock’s pricefor more than one day.

www.quicken.com Provides a stock’s daily performance for an entire week.www.bigcharts.com Provides a historical lookup feature to find a stock’s closing price for

any given day.

(continued on next page)

RESPONSIBILITY ACCEPTING PAYMENT FOR SHARES OF STOCK

It is your responsibility as manager of Nouveau Investment Company to accept payment forshares of stock purchased and to give the client a stock certificate. Customers will pay forstock with their personal cash, which does not include coins. You must round off the totaldue to even dollars.

❏ When a client pays for shares of stock, you should

1. Remove the COPY of the service invoice and the client’s stock certificate from theStock Certificates to Be Delivered folder.

2. Count the cash the client gives you. Round off all amounts to even dollars. Forexample, a total sale of $1,947.50 would be rounded up to $1,948.00. A total sale of$1,947.49 would be rounded down to $1,947.00.

3. Give the stock certificate to the client. Ask the client to place the stock certificate inhis or her Office File.

4. Place the cash in the cash receipts envelope in the Cash File.

5. Write PAID and today’s simulation date across the front of the service invoice. Placethe invoice in the Office File.

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24 Nouveau Investment Company OPERATIONS MANUAL

❏ When you write a report for The Town Crier, you should

1. Use the financial section of a newspaper, or access the Internet to track theperformance of 6 stocks purchased by your clients. If this is the first report you haveprepared for The Towne Crier, you may not have sold 6 stocks. In that case, selectadditional stocks of your choice to include in the report.

2. Remove 1 sheet of notebook paper from your Supplies folder, or open your wordprocessor. Print (or key) the title STOCK REPORT FOR THE TOWNE CRIER at the top ofthe page. Include the 4 headings shown below.

3. Remove the stock sales register from your Office File, or open the stock sales register onyour computer. Choose 6 stocks from the list of stocks sold this week. List the followinginformation on your stock report. HINT: Refer to the Web sites listed on the previouspage if you need help finding the highest and lowest stock prices for the week.

a. Record the full name of the corporation.

b. Record the stock’s ticker symbol.

c. Record the stock’s highest price for the week.

d. Record the stock’s lowest price for the week.

4. Make a copy of your report.

C If you are handwriting your report, make another copy of the report on a sheet ofnotebook paper.

V If you are keying your report, print 2 copies. Save your work.

5. Take the stock report to The Towne Crier. Ask the manager to include your report inthe next issue of the newspaper.

6. Return to your place of business. Place your copy of the stock report in the Office File.

STOCK REPORT FORTHE TOWNE CRIER

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OPERATIONS MANUAL Nouveau Investment Company 25

DAILY ACTIVITIES FORNOUVEAU INVESTMENT COMPANY

THE FIRST 4 THINGS EACH MANAGER SHOULD DO EACH CLASS PERIOD

1. Give full attention to your Instructor. He/she will tell you whether you shouldopen for business as usual or participate in a special activity.

2. Check your appointment calendar to see if you have any appointments orobligations today.

3. Access your Mean Jeans e-mail account (if you have one). Check to see ifyou have any new messages.

4. Open your Pending File. Remove and complete any work that was notcompleted the day before.

THE LAST 3 THINGS EACH MANAGER SHOULD DO EACH CLASS PERIOD

1. Record any new appointments or obligations on your appointmentcalendar.

2 Place outgoing mail in the community mailbox. Place incomplete work inthe front of the Pending File.

3. Clean up your work area.

DIVISION OF LABOR

When two managers are assigned to Nouveau Investment Company, onemanager should complete the activities for the odd days in July (July 3, 5,etc.) and the other manager should complete the activities for the evendays (July 2, 4, etc.). Both managers should check off the items as completedon the DAILY ACTIVITIES checklist. While one manager completes the day’sactivities, the other manager handles all incoming mail and greetscustomers. If there is no incoming mail, both managers will complete theDAILY ACTIVITIES together. If a manager is not at work on any given day, theother manager is responsible for assuming his or her duties for that day.

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26 Nouveau Investment Company OPERATIONS MANUAL

WORKWEEK 1July 2 – July 6

JULY S714212830

F613202729

T512192628

W411182527

T310172431

M29162330

S18152229 Check off each activity as you complete it.

JULY 2

■ RETURN THE WESTERN ROUNDUP DAYS QUESTIONNAIRE

Business Forms You Will Need: � Pettisville Chamber of Commerce Letter/Questionnaire� Appointment Calendar� Address Labels & Postage Stamps� Return Address Labels

You are looking forward to participating in Western Roundup Days on July 27 and 28. Each managerwill volunteer to work at one of the events, and you will donate an item for the auction.

COMPLETED

Remove the Pettisville Chamber of Commerce letter/questionnaire from the Pending File.Read the letter from Jerry Sherman and the questionnaire. Decide which event you wouldlike to volunteer to work at on July 27 or 28. If Nouveau Investment has two managers,both managers will work at the same event.

Place a check mark on the questionnaire beside the event chosen. Write 1 golf bag on theITEM line. Write $100.00 on the APPROXIMATE VALUE line. Print the name and address ofyour business. Sign your name as manager.

Make a notation on your appointment calendar.

C If you are using a paper calendar, remove the calendar from the Office File.

V If you are using an electronic calendar, open the calendar on your computer.

Record the event each manager is volunteering to work at on July 27 or 28.

Use scissors to separate the questionnaire from Jerry Sherman’s letter. Place the letter inthe Office File.

Prepare an envelope to mail the questionnaire. Turn to page 99 in the Student ReferenceBook. Complete the steps titled Follow these steps when addressing envelopes.

NOTE: This is the last time you will be given directions for addressing envelopes. If you run out ofaddress labels, check with your Instructor; or you may address an envelope by hand. Referto page 3 in this Operations Manual for correct mailing addresses.

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OPERATIONS MANUAL Nouveau Investment Company 27

■ WRITE A LETTER TO THE CHAMBER OF COMMERCE

Business Forms You Will Need: � Notice of Mean Jeans Annual Stockholders’ Meeting� Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels

Mean Jeans Manufacturing Co. is the largest business in Pettisville. It is a public corporation owned bymany stockholders. The annual stockholders’ meeting for Mean Jeans is scheduled for July 23. Todayyou will write a letter to Pettisville Chamber of Commerce to inform them about the stockholders’meeting and invite the directors of the chamber to attend the meeting.

COMPLETED

Find the Notice of Mean Jeans Annual Stockholders’ Meeting.

C If you are using Instructor-provided forms, remove the Notice of Mean JeansManufacturing Co. Annual Stockholders’ Meeting from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 10 Investments. Print 1 Notice of Mean Jeans Manufacturing Co. AnnualStockholders’ Meeting.

Read the notice. Take special note of the date, place, and time when the meeting will beheld.

Write a letter to the Chamber of Commerce. Turn to page 98 in the Student ReferenceBook. Complete the steps titled Follow these steps when writing letters. Be sure to includethe following information.

� The correct mailing address for the Pettisville Chamber of Commerce (Refer to page 3in this Operations Manual.)

� You want to personally invite the directors of the Pettisville Chamber of Commerce tothe annual meeting of stockholders of the Mean Jeans Manufacturing Co.

� You want the chamber to know that there is a great deal of interest in this year’s meeting.

� You have been told that the company is considering opening a new manufacturingfacility in Mexico.

� You want the chamber to know that employees and stockholders of Mean Jeans areeager to hear about this bold move and want to know what impact it will have on thelocal operation of Mean Jeans.

� You want the chamber to know that members of the media have also been invited toattend the meeting.

� The annual stockholders’ meeting will be held at the headquarters of Mean Jeans inBuilding C at 45 Maple Street in Pettisville.

� The meeting will be held at 7:30 p.m. on Monday, July 23, 20– –.

� You hope that representatives of the Pettisville Chamber of Commerce will be able toattend the stockholders’ meeting.

Place the notice of the stockholders’ meeting in your Pending File.

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28 Nouveau Investment Company OPERATIONS MANUAL

JULY 3

■ PLACE A WANT AD IN THE TOWNE CRIER

Business Forms You Will Need: � Checkbook � Cashbook

Pierre Nouveau has authorized you to hire a financial analyst. You must first determine the qualificationsan applicant must have. You will then write a want ad to appear in the classified section of The TowneCrier, Pettisville’s leading newspaper.

COMPLETED

Turn to page 225 in the Student Reference Book. Find the steps titled Follow these stepswhen you place a want ad. Complete steps 1 through 6.

Complete steps 7 through 10 on page 226 in the Student Reference Book. You wantthe financial analyst to be on the job by July 13. Ask the manager of The Towne Crier howmany issues your ad can run before your July 13 deadline.

■ WRITE A REPORT FOR THE TOWNE CRIER

Business Forms You Will Need: � Stock Sales Register

Once each week you will prepare a stock report and submit it to the manager of The Towne Crier forpublication in the next issue of the newspaper.

COMPLETED

Turn to page 23 in this Operations Manual. Find the responsibility titled WRITING REPORTSFOR THE TOWNE CRIER. Read the information about writing reports for the newspaper.Pay special attention to where you will find information about stocks.

Complete the steps on page 24 in this Operations Manual titled When you write a reportfor The Town Crier, you should.

JULY 4 HOLIDAYHAPPY 4TH OF JULY! ENJOY THE HOLIDAY!

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OPERATIONS MANUAL Nouveau Investment Company 29

JULY 5

■ ACCEPT PAYMENT FOR SHARES OF STOCK PURCHASED

Business Forms You Will Need: � Generic Stock Certificate � Service Invoice

Clients who ordered shares of stock on July 2 or July 3 should come to your office today to pay for theirshares and pick up their stock certificates. Wait until each client comes to your office before youtake any action. Then you should

COMPLETED

Turn to page 23 in this Operations Manual. Find the responsibility titled ACCEPTINGPAYMENT FOR SHARES OF STOCK. Complete the steps titled When a client pays for sharesof stock, you should.

■ PURCHASE OFFICE EQUIPMENT FROM TAYLOR OFFICE SUPPLIES

Business Forms You Will Need: � Purchase Order� Address Labels & Postage Stamps� Return Address Labels

Since you take in large amounts of cash at Nouveau, you decide to order 1 safe from Taylor OfficeSupplies. You want the safe shipped by 18 Wheeler Truck Lines.

COMPLETED

Turn to Taylor’s price list on page 347 in the Student Reference Book. Find the catalognumber, weight, and sale price for the safe.

Turn to page 148 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a purchase order. HINT: In step 2c, this is the first purchase orderissued by Nouveau Investment. In step 2e, record 18 Wheeler Truck Lines beside SHIP VIA.

JULY 6

■ RECORD THE STOCK SALES FOR THE WEEK

Business Forms You Will Need: � Cashbook

Income from this week’s cash sales of stock to clients must be recorded in the cashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received from stock sales.

What is the total of the stock sales for this week? $ ___________

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30 Nouveau Investment Company OPERATIONS MANUAL

Record the amount in the cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Common Stock Sales in the EXPLANATION column of thecashbook.

Return the cash to the cash receipts envelope. Return the cash receipts envelope to theCash File.

■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Nouveau’s main income is from commissions earned for providing professional investment services.You receive commissions each week from the various stocks you sell. This week has been a profitableone even though you closed for the holiday. Congratulations!

COMPLETED

Find your incoming cash slips.

C If you are using Instructor-supplied forms, remove the set of 4 incoming cash slips fromyour Supplies folder. Notice that the slips represent CASH (currency).

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print 1 set of 4 incoming cash slips. Noticethat the slips represent CASH (currency).

Use scissors to remove the incoming cash slip dated July 6 from the sheet. Place theremaining slips in the Cash File.

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Cash Sales in the EXPLANATION column of the cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

The incoming cash slip (representing the commissions you earned) and the cash received from stocksales during the week must be deposited to Nouveau’s account at Pettisville Bank. The incoming cash sliprepresents currency and must be deposited along with any additional cash received during the week.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Don’t forget to record the deposit in yourcheck register!

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR FIRST WORKWEEKAS MANAGER OF NOUVEAU INVESTMENT COMPANY.

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OPERATIONS MANUAL Nouveau Investment Company 31

■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 6. Give your job performance evaluation to yourInstructor.

JULY S714212830

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WORKWEEK 2July 9 – July 13

Check off each activity as you complete it.

JULY 9

■ MAKE A MORTGAGE PAYMENT AT PETTISVILLE BANK

Business Forms You Will Need: � Mortgage Loan #410 � Checkbook � Cashbook

A number of years ago you purchased the building in which your business is located. You have beenmaking monthly payments on the loan since that time. Pettisville Bank holds the mortgage on theloan. The payment on the mortgage is due tomorrow.

COMPLETED

Turn to page 212 in the Student Reference Book. Find the steps titled Follow these stepswhen making a mortgage loan payment at Pettisville Bank.

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JULY 10

■ WRITE A REPORT FOR THE TOWNE CRIER

Business Forms You Will Need: � Stock Sales Register

Once each week you will prepare a stock report and submit it to the manager of The Towne Crier forpublication in the next issue of the newspaper.

COMPLETED

Turn to page 24 in this Operations Manual. Complete the steps titled When you write areport for The Town Crier, you should.

■ PAY THE NEW YORK STATE TAX

Business Forms You Will Need: � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

The State of New York collects a tax on all sales of stock made throughout the state. Nouveau InvestmentCompany owes $2,198.00 in taxes on the sale of stock. Send the payment to the Treasurer, State ofNew York.

COMPLETED

Remove your checkbook from the Cash File. Write a check payable to Treasurer, State ofNew York.

Record the payment in your cashbook. Turn to page 58 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash payments (by check) in thecashbook. HINT: In step 3, record New York Sales Tax in the EXPLANATION column of thecashbook.

Prepare an envelope and mail the check to the Treasurer, State of New York.

■ REPORT A PROBLEM WITH YOUR TELEPHONE EQUIPMENT

Business Forms You Will Need: none

A terrible electrical storm occurred in Pettisville this afternoon. As a result of the storm, there is no dialtone when you pick up the receiver of any of your telephones.

COMPLETED

Walk over to United Communications. Explain that your telephones are not working.Request a service call to have the telephones repaired. You would like to have thetelephones repaired as soon as possible.

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JULY 11

■ COMPLETE THE AUDIT SUMMARY

Business Forms You Will Need: � Audit Summary

The audit summary will help your Instructor identify problems you may be having in carrying out theduties as manager of Nouveau Investment Company. If two managers are assigned to Nouveau, bothmanagers should work together to complete the audit summary.

COMPLETED

Turn to page 245 in the Student Reference Book. Complete the steps titled Follow thesesteps when you complete the audit summary.

■ BUY POSTAGE AT PETTISVILLE POST OFFICE

Business Forms You Will Need: � Checkbook � Cashbook

You are running low on 35¢ postage stamps. Now is a good time to buy more stamps.

COMPLETED

Remove your checkbook from the Cash File. Take your checkbook and go to the postoffice. You want to buy 14 stamps at 35¢ each.

Write a check to pay for the stamps. Return to your place of business.

Record the payment for stamps in your cashbook. Turn to page 58 in the Student ReferenceBook. Complete the steps titled Follow these steps when recording cash payments (by check)in the cashbook. HINT: In step 3, record Postage in the EXPLANATION column of thecashbook.

Return the checkbook to the Cash File. Place the stamps in the envelope for postage stampsin the Cash File.

■ REGISTER FOR A CLASS OFFERED BY LEE COMMUNITY CENTER

Business Forms You Will Need: � Appointment Calendar

Most Pettisville residents enthusiastically support the activities sponsored by Lee Community Center.You are interested in signing up for one of the two new courses being offered at the community center:money management or CPR (cardiopulmonary resuscitation). Since you are registering as a privatecitizen, not as a manager of a business, assume that this transaction is completed on your lunch hour.

NOTE: If two managers are assigned to Nouveau, only one manager will register for a class today.The second manager will register later.

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COMPLETED

Go to Lee Community Center. Take your personal cash envelope with you. Ask the followingquestions.

� What information can you give me about the money management class?

� What information can you give me about the CPR class?

Register for the class that interests you more.

Pay the registration fee.

Return to your place of business. Make a notation on your appointment calendar regardingthe dates and times the class will meet.

C If you are using a paper calendar, remove the calendar from the Office File. Write theinformation on the lines beside Notes at the bottom of the calendar.

V If you are using an electronic calendar, open the calendar on your computer. Recordthe information on your August calendar.

JULY 12

■ ARRANGE TO HOLD A MEETING AT LEE COMMUNITY CENTER

Business Forms You Will Need: � Appointment Calendar

You have agreed to find a location to hold a tax seminar for local investment brokers. You will alsomake arrangements for lunch to be served. You decide to use one of the meeting rooms available atLee Community Center.

COMPLETED

Go to Lee Community Center. Tell the manager that

� The investment brokers from the area would like to hold a tax seminar in the SullivanRoom on Tuesday, July 24.

� There will be 40 participants.

� You need the room from 9 a.m. to 3 p.m.

� You would like the community center’s social committee to provide ice waterthroughout the day and to serve lunch at noon. Lunch should consist of a Trio SaladPlate garnished with melon slices, lemonade, and raspberry sherbet for dessert. (Select3 salads from the following: turkey, chicken, tuna, potato, pasta, macaroni, and cottagecheese.)

� Each participant will pay for the lunch on the day of the seminar.

Return to your place of business. Make a notation about the meeting on your appointmentcalendar.

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■ ACCEPT PAYMENT FOR SHARES OF STOCK PURCHASED

Business Forms You Will Need: � Generic Stock Certificate Service Invoice

Clients who ordered shares of stock from July 5 through July 11 should come to your office today topay for their shares and pick up their stock certificates. Wait until each client comes to your officebefore you take any action. Then you should

COMPLETED

Turn to page 23 in this Operations Manual. Find the responsibility titled ACCEPTINGPAYMENT FOR SHARES OF STOCK. Complete the steps titled When a client pays for sharesof stock, you should.

JULY 13

■ RECORD THE STOCK SALES FOR THE WEEK

Business Forms You Will Need: � Cashbook

Income from this week’s cash sales of stock to clients must be recorded in the cashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received from stock sales.

What is the total of the stock sales for this week? $ ___________

Record the total in the cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Common Stock Sales in the EXPLANATION column of thecashbook.

Return the cash to the cash receipts envelope. Return the cash receipts envelope to theCash File.

■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Nouveau’s main income is from commissions earned for providing professional investment services.You receive commissions each week from the various stocks you sell. This week has been a profitableone—congratulations!

COMPLETED

Remove the incoming cash slips from the Cash File. Use scissors to remove the incomingcash slip dated July 13 from the sheet. Place the remaining slips in the Cash File.

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36 Nouveau Investment Company OPERATIONS MANUAL

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Cash Sales in the EXPLANATION column of the cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

The incoming cash slip (representing the commissions you earned) and the cash received from stocksales during the week must be deposited to Nouveau’s account at Pettisville Bank. The incoming cashslip represents currency and must be deposited along with any additional cash received duringthe week.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Don’t forget to record the deposit in yourcheck register!

■ PREPARE THE JULY 13 TIME CARDS

Business Forms You Will Need: � Time Cards #1-6 (July 13th)

Before you can complete your biweekly payroll for the pay period ending July 13, you must preparethe time cards.

COMPLETED

Turn to page 121 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing time cards.

■ ADD A NEW EMPLOYEE TO THE PAYROLL

Business Forms You Will Need: � Notice of Employment � Time Cards #1-6 (July 13th)

Your want ad in The Towne Crier attracted four applicants for the position of financial analyst. All fourapplicants were interviewed, and a new financial analyst was hired. The new employee reported towork today. As manager, you must do the paperwork necessary to add the new employee tothe payroll.

COMPLETED

Turn to page 122 in the Student Reference Book. Complete the steps titled Follow thesesteps when you add a new employee to the payroll.

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■ TOTAL THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 13th)

Today is the last day of the pay period ending July 13. You must total the time card and determine thegross pay for the new employee.

COMPLETED

Remove the time cards from your Office File. Find the time card for the new employee.

Refer to the illustration on page 120 in the Student Reference Book. Add the figures inthe TOTAL REG. column of the card. Record the TOTAL. Write the same figure under HOURS(REGULAR) at the bottom of the card. Then multiply the HOURS (REGULAR) times theRATE to find the amount. No overtime was worked. Record the TOTAL HOURS and GROSSPAY (the total of the AMOUNT column).

Return the cards to the Office File.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR SECOND WORKWEEKAS MANAGER OF NOUVEAU INVESTMENT COMPANY.

■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 13. Give your job performance evaluation toyour Instructor.

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JULY S714212830

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WORKWEEK 3July 16 – July 20

Check off each activity as you complete it.

JULY 16

■ PREPARE THE JULY 13 PAYROLL REGISTER

Business Forms You Will Need: � Payroll Register � Time Cards #1-6 (July 13th)� Checkbook � Cashbook

All employees of Nouveau Investment are paid biweekly (or every two weeks). A payroll register isused to summarize information recorded on employee time cards. Wages and deductions for allemployees are recorded on this single report. The payroll register must be completed and proved(checked for accuracy) before any money can be paid to individual employees. The payroll registermay be prepared either manually or electronically.

COMPLETED

Turn to pages 124-126 in the Student Reference Book. Carefully read these pages. Payspecial attention to the illustrations. Find the steps titled Follow these steps when preparinga payroll register on page 127 in the Student Reference Book.

Begin to complete the payroll register. Complete steps 1 through 7 on pages 127-129 inthe Student Reference Book. Be very careful as you record the information from the timecards onto the payroll register. Double-check all amounts you record. Make sure you recordeach amount in the proper column. If you have any difficulty completing the DEDUCTIONSsection of the payroll register, ask your Instructor for help.

Complete step 8 on page 129 in the Student Reference Book. Do not continue untilyour payroll register is accurate.

Complete steps 9 through 11 on pages 129-130 in the Student Reference Book. Placethe time cards and the payroll register in the Office File.

■ PREPARE THE JULY 27 TIME CARDS

Business Forms You Will Need: � Time Cards #1-6 (July 13th) � Time Cards #1-6 (July 27th)

Before the employees at Nouveau can be paid again, you must first prepare the time cards for the July27th pay period.

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COMPLETED

Find the July 27 time cards.

C If you are using Instructor-provided forms, remove the time cards for the current payperiod (July 27) from the Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 3 Payroll. Print the time cards for the current pay period (July 27).

Remove the July 13 time cards from the Office File. Copy the employee names from theJuly 13 time cards onto the July 27 time cards. Copy the social security numbers for themanagers onto the July 27 time cards.

Copy the top portion of the new employee’s July 13 time card onto the July 27 time card.Now go to the bottom portion of the card. Copy the regular rate and overtime rate ontothe new time card.

Place the July 27 time cards in the Office File. Give the old time cards for the July 13 payperiod to your Instructor.

■ ORDER SHARES OF STOCK FROM NOUVEAU INVESTMENT COMPANY

Business Forms You Will Need: � New York Stock Exchange Guide

You have been saving your personal money so that you can purchase some shares of stock in anothercorporation. The money in your personal cash envelope represents your personal savings. You mustdecide today what type of stock you wish to purchase and how many shares you want to buy. You willplace the New York Stock Exchange Guide in your Pending File so that you can keep an ongoing recordof how well your stock is doing.

NOTE: If 2 managers are assigned to Nouveau, only one manager will order stock today. Thesecond manager will order stock at a later date.

COMPLETED

Turn to page 306 in the Student Reference Book. Complete the steps titled Follow thesesteps when you order shares of stock.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

Remove the time cards from the Office File. Find the card for the new employee. Recordthe following information on the time card. (If necessary, refer to the illustration onpage 122 in the Student Reference Book.)

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40 Nouveau Investment Company OPERATIONS MANUAL

� Record the regular hours worked (7:54 a.m. to 12:05 p.m. and 1:00 p.m. to 5:02 p.m.).

� Record the total regular hours worked (8).

Return the time cards to the Office File.

JULY 17

■ PURCHASE OFFICE SUPPLIES FROM TAYLOR OFFICE SUPPLIES

Business Forms You Will Need: � Office Supplies Requisition No. 2� Office Supplies Requisition No. 4� Purchase Order � Checkbook � Cashbook

You will purchase office supplies from Taylor Office Supplies. Your purchase will be on a cash-and-carry basis. Cash and carry means you will go to the store, place the order, pay for the items, and carrythem back to your business.

COMPLETED

Turn to pages 150-152 in the Student Reference Book. Complete the steps titled Followthese steps when ordering office supplies on page 152 in the Student Reference Book. HINT:This is the second purchase order issued by Nouveau.

■ ORDER SHARES OF STOCK FROM NOUVEAU INVESTMENT COMPANY

Business Forms You Will Need: � New York Stock Exchange Guide

If two managers are assigned to Nouveau, the second manager will order shares of stock today. IfNouveau has only one manager, skip this activity.

COMPLETED

Turn back to the checklist for July 16. Complete the activities listed under ORDER SHARESOF STOCK FROM NOUVEAU INVESTMENT COMPANY. Place a check mark beside the activityas you complete it.

■ WRITE A REPORT FOR THE TOWNE CRIER

Business Forms You Will Need: � Stock Sales Register

It is time to prepare the weekly stock report for the next issue of The Towne Crier.

COMPLETED

Turn to page 24 in this Operations Manual. Complete the steps titled When you write areport for The Town Crier, you should.

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■ ACCEPT A SERVICE INVOICE FROM PASSPORTS-2-GO

Business Forms You Will Need: � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels� Appointment Calendar

Assume that yesterday you made a last-minute reservation to attend an investment seminar in Atlantaon July 25-28. It was too late to get into the hotel where the conference is to be held, so you calledPassports-2-Go to make hotel reservations close to the conference center and book a flight to Atlanta.Today or tomorrow you should receive a letter, a service invoice, and an e-ticket for the airline reservation.(An e-ticket is a travel itinerary that takes the place of a plane ticket when the reservation is bookedonline.) Wait until you receive the letter from Passports-2-Go before you take any action. Thenyou should

COMPLETED

Read the letter and the e-ticket.

Turn to page 165 in the Student Reference Book. Complete the steps titled Follow thesesteps when you receive a service invoice.

Make a notation on your appointment calendar on your departure date (July 25) and yourreturn date (July 28).

Staple or paper clip the letter, the e-ticket, and the service invoice together. Place thesepapers in the Office File.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

Record the following information on your new employee’s time card.

� Record the regular hours worked (7:58 a.m. to 12:01 p.m. and 12:58 p.m. to 5:01 p.m.).

� Record the total regular hours worked.

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JULY 18

■ MAKE AN INSTALLMENT LOAN PAYMENT AT PETTISVILLE BANK

Business Forms You Will Need: � Installment Loan #817� Checkbook � Cashbook

Last month, you arranged for an installment loan at Pettisville Bank on the company vehicles for Pierreand Sonja Nouveau. The first payment on the installment loan is due at Pettisville Bank today.

COMPLETED

Turn to page 215 in the Student Reference Book. Complete the steps titled Follow thesesteps when making an installment loan payment at Pettisville Bank.

■ WRITE A LETTER TO PITNEY BOWES

Business Forms You Will Need: � Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels

Pierre and Sonja Nouveau are considering the possibility of changing from the use of postage stampsto a postage meter. They ask you to write a letter to Pitney Bowes, Inc., to arrange for a demonstrationof their equipment.

COMPLETED

Turn to page 98 in the Student Reference Book. Complete the steps titled Follow thesesteps when writing letters. Be sure to include the following information.

� The correct mailing address for Pitney Bowes, Inc. (Refer to page 3 in this OperationsManual.)

� You want a representative of Pitney Bowes who serves the Pettisville area to contactyou to set up an appointment to demonstrate their latest model postage meter.

� You have heard that you will be able to replenish the postage on the postage meterelectronically and want the sales representative to explain how this is done.

� Your office hours are 9 a.m. to 5 p.m. Monday through Friday.

� You may be contacted by telephone at (419) 555-0134, by fax at (419) 555-0136, or bye-mail (give your Mean Jeans e-mail address if you have one).

� You will be happy to furnish any additional information needed.

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■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

Record the following information.

� Record the regular hours worked (7:55 a.m. to 12:00 noon and 12:55 p.m. to 5:00 p.m.).

� Record the total regular hours worked.

JULY 19

■ GO TO MEAN JEANS MANUFACTURING CO. TO FIND OUT ABOUT THE ANNUAL

STOCKHOLDERS’ MEETING

Business Forms You Will Need: � Notice of Mean Jeans Annual Stockholders’ Meeting

Each manager in the Pettisville business community is a stockholder in Mean Jeans Manufacturing Co.Stockholders will be invited to participate in the annual meeting to be held at Mean Jeans on July 23.This is an optional activity. Your Instructor may choose not to hold the meeting. If the meeting is held,your Instructor may ask you (or another student) to help conduct the annual stockholders’ meeting.

COMPLETED

Remove from your Pending File the Notice of Mean Jeans Annual Stockholders’ Meeting.Read the notice again. Return the notice to the Pending File.

Go to your Instructor. Ask him or her if the annual stockholders’ meeting will be held inyour classroom. If your Instructor tells you that the meeting will not be held, take no furtheraction at this time. If your Instructor asks you to conduct the stockholders’ meeting,complete the steps below.

Ask your Instructor for the form titled “Conducting a Stockholders’ Meeting.” This form ison the Instructor’s Supplies and Resources CD.

Read the entire form. Then complete the steps titled Before the Meeting (July 19 orJuly 20).

After you have made the announcement to your class, place the form (Conducting aStockholders’ Meeting) in the Pending File.

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■ PURCHASE VIDEOS FOR YOURSELF AT HOLLYWOOD & VINE VIDEOS

Business Forms You Will Need: � Appointment Calendar

You decide to stop by Hollywood & Vine Videos on your lunch hour today and pick up videos to carryhome with you tonight.

NOTE: If 2 managers are assigned to Nouveau, only 1 manager will buy videos today.

COMPLETED

Remove your personal cash envelope from the Cash File. Take your cash with you and goto Hollywood & Vine Videos.

Look at the pricing guide sign displayed in the video store. Decide which videos you wantto rent. Pay the rental fee. HINT: Assume you left Hollywood & Vine Videos with thevideos in hand.

Return to your place of business. Make a notation on your appointment calendar to remindyourself to return the video before the due date.

Place the video rental record in the Pending File. HINT: You will not be reminded to returnthe videos. It is your responsibility to make sure you return them on time to avoid latecharges.

■ ACCEPT PAYMENT FOR SHARES OF STOCK PURCHASED

Business Forms You Will Need: � Generic Stock Certificate � Service Invoice

Clients who ordered shares of stock from July 12 through July 18 should come to your office today topay for their shares and pick up their stock certificates. Wait until each client comes to your officebefore you take any action. Then you should

COMPLETED

Turn to page 23 in this Operations Manual. Find the responsibility titled ACCEPTINGPAYMENT FOR SHARES OF STOCK. Complete the steps titled When a client pays for sharesof stock, you should.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

The new employee worked regular hours today (the same hours recorded for 7-18). Recordthe information on the time card.

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JULY 20

■ PREPARE FOR MEAN JEANS ANNUAL STOCKHOLDERS’ MEETING

Business Forms You Will Need: � Notice of Mean Jeans Annual Stockholders’ Meeting� Proxy Card (for managers not attending the meeting)� Mean Jeans Stock Certificate No. 89480B (Manager 1)� Mean Jeans Stock Certificate No. 89481B (Manager 2)� Appointment Calendar

You are a stockholder in Mean Jeans Manufacturing Co. As a valued stockholder, you are invited eachyear to participate in the annual stockholders’ meeting. If you are unable to attend the meeting, youwill return a proxy card so that someone else may vote on your behalf. If you will be attending themeeting, there are steps you must take to get ready.

NOTE: If you are conducting the stockholders’ meeting, it is your responsibility to make sure allarrangements have been made. Refer to the instructions in your Pending File titled“Conducting a Stockholders’ Meeting.” Today is Friday, July 20. The meeting will be heldon the next workday, Monday, July 23.

COMPLETED

Get ready for the meeting.

If you are NOT attending the meeting, turn to page 312 in the Student Reference Book.Complete the steps titled Follow these steps if you will not attend the annualstockholders’ meeting.

If you ARE attending the meeting, turn to page 313 in the Student Reference Book.Complete the steps titled Follow these steps if you are told to attend the annualstockholders’ meeting.

■ RECORD THE STOCK SALES FOR THE WEEK

Business Forms You Will Need: � Cashbook

Income from this week’s cash sales of stock to clients must be recorded in the cashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received from stock sales.

What is the total of the stock sales for this week? $ ___________

Record the amount in the cashbook. Record Common Stock Sales in the EXPLANATIONcolumn of the cashbook.

Return the cash to the cash receipts envelope. Return the cash receipts envelope to theCash File.

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■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Congratulations! You have had another profitable week at Nouveau.

COMPLETED

Remove the incoming cash slips from the Cash File. Use scissors to remove the incomingcash slip dated July 20 from the sheet. Place the remaining slip (dated July 27) in theCash File.

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Cash Sales in the EXPLANATION column of the cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

It is now time to make your weekly deposit at Pettisville Bank.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Don’t forget to record the deposit in yourcheck register!

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

The new employee worked regular hours today (the same hours recorded for 7-19). Recordthe information on the time card.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR THIRD WORKWEEKAS MANAGER OF NOUVEAU INVESTMENT COMPANY.

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■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 20. Give your job performance evaluation toyour Instructor.

JULY S714212830

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WORKWEEK 4July 23 – July 27

Check off each activity as you complete it.

JULY 23

■ CHECK ON YOUR SHARES OF STOCK

Business Forms You Will Need: � New York Stock Exchange Guide

You purchased stock recently from Nouveau Investment Company. From time to time you check yourstock to see how well it is doing. Assume that you are on your lunch hour.

NOTE: If there are 2 managers of Nouveau Investment Company, both managers should completethis activity.

COMPLETED

Turn to page 308 in the Student Reference Book. Complete the steps titled Follow thesesteps when you check on your shares of stock.

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■ RETURN THE WESTERN ROUNDUP DAYS PRIORITY SEATING RESERVATION FORM

Business Forms You Will Need: � Priority Seating—Western Roundup Days� Appointment Calendar� Address Labels & Postage Stamps� Return Address Labels

A messenger from the Pettisville Chamber of Commerce brings good news. Priority seating is availablein the Pettisville Athletic Field grandstand during Western Roundup Days. You may reserve up to 4 seatsfor the Lone Star Traveling Rodeo. If Nouveau has 2 managers, both managers should complete a form.

COMPLETED

Find your reservation sheet.

C If you are using Instructor-provided forms, remove the Priority Seating—WesternRoundup Days reservation form from the Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 2 Business Communications. Print the Priority Seating—Western Roundup Daysreservation form.

Use scissors to separate the 2 forms. If you do not have a second manager, discard theextra form.

Look at your appointment calendar for July 28. The rodeo will take place from 2 p.m. to4 p.m. on July 28. Check your calendar to be sure that the rodeo does not conflict with theevent at which you volunteered to work. (The electronic games are also scheduled in theafternoon.) If you have a conflict, then reserve seats for your family members.

Decide how many seats you want to reserve.

Complete the reservation form(s) by filling in the information requested. Mail thereservation form(s) to the Chamber of Commerce.

■ MAKE A UTILITY PAYMENT AT PETTISVILLE BANK

Business Forms You Will Need: � Utility Bill from Pettisville Power and Light Co.� Checkbook � Cashbook

The Pettisville Power and Light Company has authorized Pettisville Bank to collect utility bill paymentsfrom Pettisville businesses. This arrangement is convenient for Nouveau as a customer. It is alsoconvenient for Pettisville Power and Light Company because it provides direct deposits to the utilitycompany’s account at the bank.

COMPLETED

Find your utility bill.

C If you are using Instructor-supplied forms, remove the utility bill from the Supplies folder.Notice that the utility bill has two parts, the bill itself and the remittance slip. Theremittance slip is returned to the utility company with your payment. The bill is filedfor future reference.

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OPERATIONS MANUAL Nouveau Investment Company 49

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print the utility bill. Notice that the utilitybill has two parts, the bill itself and the remittance slip. The remittance slip is returnedto the utility company with your payment. The bill is filed for future reference.

Write a check payable to Pettisville Power and Light Company. Use scissors to separate theremittance slip from the bill on the dashed line.

Record the payment in your cashbook. HINT: Record Utility Bill in the EXPLANATION columnof the cashbook.

Write PAID across the large portion of the utility bill. Place it in the Office File.

Take the check and the utility bill remittance slip and go to Pettisville Bank to make thepayment. You cannot use the drive-in window.

■ PARTICIPATE IN MEAN JEANS ANNUAL STOCKHOLDERS’ MEETING

Business Forms You Will Need: � Mean Jeans Stock Certificate No. 89480B (Manager 1)� Mean Jeans Stock Certificate No. 89481B (Manager 2)� Notice of Mean Jeans Annual Stockholders’ Meeting

The day has now arrived for the annual meeting of stockholders of Mean Jeans Manufacturing Co. Ifyour Instructor told you that the meeting would be held in your classroom, then complete the stepsbelow. If your Instructor told you that the meeting would not be held, then skip this activity.

NOTE: If you are conducting the stockholders’ meeting, it is your responsibility to make sure allarrangements have been made. Refer to the instructions in your Pending File titled“Conducting a Stockholders’ Meeting.” Complete the steps titled When Managers ArriveFor the Meeting and Conduct the Meeting.

COMPLETED

Open your Pending File. Remove your stock certificate and the notice of the annualmeeting. Read again the information on the notice. Place the notice in the Office File.

Take your stock certificate and your Student Reference Book with you to the meeting. Whenyou return from the meeting, place the stock certificate in the Office File.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

The new employee worked regular hours today (the same hours recorded for 7-20). Recordthe information on the time card.

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50 Nouveau Investment Company OPERATIONS MANUAL

JULY 24

■ WRITE A REPORT FOR THE TOWNE CRIER

Business Forms You Will Need: � Stock Sales Register

It is time to prepare the weekly stock report for the next issue of The Towne Crier.

COMPLETED

Turn to page 24 in this Operations Manual. Complete the steps titled When you write areport for The Town Crier, you should.

■ WRITE A LETTER TO POPULAR DESIGNS REQUESTING FREE

ANNOUNCEMENT BUTTONS

Business Forms You Will Need: � Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels

At the last Chamber of Commerce meeting, President Jerry Sherman announced that each businessparticipating in Western Roundup Days could request up to 3 free announcement buttons foremployees to wear to promote this special event. As manager of Nouveau, it is your responsibility todecide how many buttons you wish to request for your employees. All requests must be in writing toPopular Designs.

COMPLETED

Turn to page 98 in the Student Reference Book. Complete the steps titled Follow thesesteps when writing letters. Be sure to include the following information.

� The correct mailing address for Popular Designs (Refer to page 3 in this OperationsManual.)

� You would like for your employees to wear the Western Roundup Days announcementbuttons to promote this special event.

� You would like _____ free Western Roundup Days announcement buttons.

� You appreciate the fact that Felicia Hernandez (the owner of Popular Designs) designedthe buttons as a free service to the community.

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OPERATIONS MANUAL Nouveau Investment Company 51

■ REGISTER FOR A CLASS OFFERED BY LEE COMMUNITY CENTER

Business Forms You Will Need: � Appointment Calendar

If two managers are assigned to Nouveau, the second manager will register for a class today. If Nouveauhas only one manager, skip this activity.

COMPLETED

Turn back to the checklist for July 11. Complete the activities under REGISTER FOR A CLASSOFFERED BY LEE COMMUNITY CENTER. Place a check mark beside each activity as youcomplete it.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee. Your new employee worked overtime hours today.

COMPLETED

Record the new employee’s hours (the same hours recorded for 7-23).

Record overtime hours from 6:00 p.m. to 8:01 p.m.

JULY 25

■ MAKE A PERSONAL CONTRIBUTION TO LEE COMMUNITY CENTER

Business Forms You Will Need: none

You have been very supportive of Lee Community Center. You make regular contributions from yourpersonal money. In addition to enjoying helping out organizations you support, you also like receivinga tax deduction for your contributions! Assume that you are on your lunch hour.

NOTE: If there are 2 managers of Nouveau, only 1 manager will complete this activity.

COMPLETED

Remove your personal cash envelope from the Cash File. Decide how much you want todonate. Remove the correct amount of bills.

Go in person to Lee Community Center. When you give the money to the manager, explainthat this is a personal donation, not a business donation.

Make sure you get a receipt. Return to your place of business. Fold the receipt. Place thereceipt inside your personal cash envelope.

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52 Nouveau Investment Company OPERATIONS MANUAL

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee. Your new employee worked overtime hours today.

COMPLETED

Record the new employee’s regular hours today (7:58 a.m. to 12:00 and 1:00 to 5:03).

Record overtime hours from 6:01 p.m. to 7:00 p.m.

JULY 26

■ ACCEPT PAYMENT FOR SHARES OF STOCK PURCHASED

Business Forms You Will Need: � Generic Stock Certificate � Service Invoice

Clients who ordered shares of stock from July 19 through July 25 should come to your office today topay for their shares and pick up their stock certificates. Wait until each client comes to your officebefore you take any action. Then you should

COMPLETED

Turn to page 23 in this Operations Manual. Find the responsibility titled ACCEPTINGPAYMENT FOR SHARES OF STOCK. Complete the steps titled When a client pays for sharesof stock, you should.

■ SEND A PACKAGE TO CLEVELAND, OHIO

Business Forms You Will Need: Shipping Label (optional) (Supplied by the Instructor)� Checkbook � Cashbook

One of the desk-top calculators in the office has not worked properly since you bought it. Today youreceive a telephone call from Hector Rodriguez, owner of the company that manufactured the electroniccalculator. He asks you to return it to the Rodriguez Calculator Company in Cleveland, Ohio. The shippingweight of the package is 3 pounds. You want to send the package by Priority Mail.

COMPLETED

Turn to page 181 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a package for mailing.

Return to your place of business. Record the payment in your cashbook. Record PostageFees in the EXPLANATION column of the cashbook.

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OPERATIONS MANUAL Nouveau Investment Company 53

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

The new employee had car trouble today and worked only from 1:00 p.m. to 5:02 p.m.Record the information on the time card.

JULY 27

■ CHECK ON YOUR SHARES OF STOCK

Business Forms You Will Need: � New York Stock Exchange Guide

Once again you need to check on the progress of the stock you purchased. Assume that you are onyour lunch hour.

NOTE: If there are 2 managers of Nouveau, both managers should complete this activity.

COMPLETED

Turn to page 308 in the Student Reference Book. Complete the steps titled Follow thesesteps when you check on your shares of stock.

Give your New York Stock Exchange Guide to your Instructor.

■ RECORD THE STOCK SALES FOR THE WEEK

Business Forms You Will Need: � Cashbook

Income from this week’s cash sales of stock to clients must be recorded in the cashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received from stock sales.

What is the total of the stock sales for this week? $ ___________

Record the amount in the cashbook. Record Common Stock Sales in the EXPLANATIONcolumn of the cashbook.

Return the cash to the cash receipts envelope. Return the cash receipts envelope to theCash File.

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54 Nouveau Investment Company OPERATIONS MANUAL

■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Congratulations! You have had another profitable week at Nouveau.

COMPLETED

Remove the remaining incoming cash slip dated July 27 from the Cash File.

Record the receipt in your cashbook. Record Cash Sales in the EXPLANATION column ofthe cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

It is now time to make your weekly deposit at Pettisville Bank.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Don’t forget to record the deposit in yourcheck register!

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD; TOTAL CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

The new employee worked regular hours from 7:58 a.m. to 12:00 noon and 12:59 p.m. to5:05 p.m.

Add the figures in the TOTAL REG. column of the card. Record the total. Write the samefigure under HOURS (REGULAR) at the bottom of the card. Then multiply the HOURS(REGULAR) times the RATE to find the AMOUNT.

Add the figures in the TOTAL OT. column of the card. Record the TOTAL. Write the samefigure under HOURS (OVERTIME) at the bottom of the card. Then multiply the HOURS(OVERTIME) times the RATE to find the AMOUNT. Record the TOTAL HOURS and GROSSPAY.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR FOURTH WORKWEEKAS MANAGER OF NOUVEAU INVESTMENT COMPANY.

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OPERATIONS MANUAL Nouveau Investment Company 55

■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 27. Give your job performance evaluation toyour Instructor.

JULY S714212830

F613202729

T512192628

W411182527

T310172431

M29162330

S18152229

WORKWEEK 5July 30 – July 31

Check off each activity as you complete it.

JULY 30

■ PREPARE THE JULY 27 PAYROLL REGISTER

Business Forms You Will Need: � Payroll Register � Time Cards #1-6 (July 27th)� Checkbook � Cashbook

The second pay period ended July 27. It is time once again to prepare a payroll register and paythe employees.

COMPLETED

Turn back to the checklist for July 16. Complete the activities under PREPARE THE JULY 13PAYROLL REGISTER. Place another check mark beside each activity as you complete it.

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56 Nouveau Investment Company OPERATIONS MANUAL

■ RECONCILE YOUR BANK STATEMENT

Business Forms You Will Need: Bank Statement (Supplied by the Bank)� Checkbook � Cashbook

You should receive a bank statement, canceled checks, and deposit slips from Pettisville Bank. It isyour responsibility to make sure your records and the bank’s records agree.

COMPLETED

Turn to page 75 in the Student Reference Book. Complete the steps titled Follow thesesteps when you reconcile a bank statement.

JULY 31

■ BALANCE AND RULE THE CASHBOOK

Business Forms You Will Need: � Cashbook

You must balance and rule the cashbook to see how well you kept the cash records for July.

COMPLETED

Balance and rule the cashbook for the month of July.

C If you are using a manual cashbook, turn to page 63 in the Student Reference Book.Complete the steps titled Follow these steps when balancing and ruling a manualcashbook.

V If you are using an electronic cashbook, turn to page 64 in the Student Reference Book.Complete the steps titled Follow these steps when balancing an electronic cashbook.

■ COMPLETE THE FINAL AUDIT

Business Forms You Will Need: � Final Audit

Now that you have completed all activities for the month of July, you must get your records readyto turn into your Instructor. Do not complete this activity until all other activities for July havebeen completed.

COMPLETED

Turn to page 247 in the Student Reference Book. Complete the steps titled Follow thesesteps when completing the final audit. HINT: If you are using an electronic stock sales register,print 1 copy for the final audit. Other electronic forms that must be printed are the checkregister, cashbook, and appointment calendar.