Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of...

28
Presenter Title of Presentation Title of Presentation Operational Readiness for Healthcare Survey

Transcript of Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of...

Page 1: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

PresenterTitle of Presentation

Title of Presentation

Operational Readiness for Healthcare Survey

Page 2: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Dr. Barbara Duffy, DHSc, MPH, CPHQ, LHRM, RN

President, Barb Duffy Consulting LLC

David KeezelHealthcare Director, PowerDMS

Featuring:

Hosted by:

Speakers

Brad EnlowHeathcare Account Executive, PowerDMS

Page 3: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Agenda

• Getting your organization comfortable and confident with all regulatory surveys

• Maintaining operational excellence through electronic document/content management

• Managing regulatory and compliance activities in a central portal. Improve access, accountability while impacting patient quality and safety

• Q & A

Page 4: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

How prepared would you be if a surveyor walked in

today unannounced?

Page 5: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,
Page 6: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Common Situations & Struggles

A successful survey requires documents to be:

• current and available,

• consistent across the organization, and

• meet regulatory requirements.

How would you find your “evidence of compliance” documents throughout your organization? Right now!!

Page 7: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Structure

Process

Outcome

Operational vs. Observational Compliance

Page 8: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Toward Greater Reliability and Integration

All departments, staff, and sites throughout your organization:• Administration, Risk, EOC, Infection Prevention, IS, HR,

Nursing, Pharmacy, Medical Staff, etc.

Access and utilize:• Aligned Policy/procedure, education and training,

compliance tools, PI plans, forms, HVA, Patient education materials, communication tools, MOS, consents, corrective action data, etc. - and associated regulatory standards

Via: • A continuously updated, comprehensive, accountable, and

integrative document management system.

Page 9: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Wish List

• Policy attached to continuously updated standards

• Supporting documents attached to the standard

• Current and ongoing list of compliance readiness

• Immediate access to Operational Compliance

• Accountable accountability

Page 11: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Central Information HubUpload and quickly find policies, protocols, charts, manuals, checklists and more from anywhere, anytime--securely.

Page 12: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

AlertsReceive email alerts, with a snapshot of your inbox, whenever you have outstanding items that require an action.

Page 13: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Electronic SignatureUse e-signatures to capture attestation, with the option of attaching a test to ensure accountability.

Page 14: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Side-by-Side CompareQuickly identify changes to a document.

Page 15: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Document Lifecycle: PublishedPowerDMS only allows one published version of a document, so you can rest assured only the most current version is in circulation.

Page 16: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Document Lifecycle: ArchivedArchive past versions, with the ability to quickly report who signed and approved each version.

Page 17: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Document Lifecycle: DraftEnter draft mode to begin making edits.

Page 18: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Automate WorkflowsCreate custom workflows for approval, board voting and more.

Page 19: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Automate Review CyclesSet custom, automated review cycles with the ability to attach a workflow.

Page 20: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

ReportPull reports to view statuses - who, what and when.

Page 21: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Streamline Accreditation and Regulatory ComplianceView the most current version and search with ease.

Page 22: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Streamline Accreditation and Regulatory ComplianceReceive alerts when the manual has been updated and quickly recognize the changes with the side-by-side comparison tool.

Page 23: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Streamline Accreditation and Regulatory ComplianceDynamically map policies and procedures to specific standards and receive alerts either the standard or policy has been altered.

Page 24: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Streamline Accreditation and Regulatory ComplianceSet reoccurring tasks and statuses.

Page 25: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Would you feel more prepared now?

Page 26: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,
Page 27: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

Questions?

Page 28: Operational Readiness for Healthcare Survey · Title of Presentation Presenter Title of Presentation Operational Readiness for Healthcare Survey. Dr. Barbara Duffy, DHSc, MPH, CPHQ,

PresenterTitle of Presentation

Title of Presentation

Contact Us

Barbara Duffy

[email protected]

David Keezel

[email protected]

www.PowerDMS.com [email protected]