Open Innovation In the Public Sector Esteve Almirall
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Why do we need Open Innovation
in the Public Sector?
Esteve Almirall ESADE Business School
esteve.almirall@esade,edu
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1) Problem &–Opportunity 2) Framework with
7 mechanisms x 1 enabler x 2 objectives
3) Why
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1) Problem - Opportunity One
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1. Increasing number diversity of services { }
2. Decreasing budgets
3. Need to re-invent cities (Smart Cities) . . . Public Sector.
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Open Innovation ?
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180.000 + jobs
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The battle of devices has now become a war of
ecosystems, where ecosystems include not only the
hardware and software of the device, but developers,
applications, ecommerce, advertising, search, social
applications, location-based services, unified
communications and many other things. Our
competitors aren't taking our market share with
devices; they are taking our market share with an
entire ecosystem.
Stephen Elop Nokia -‐ CEO
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Open Innovation in the Public Sector ?
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Despite access to the same technologies applied by
these (private) innovators, our government had
historically failed to tap into the expertise of the
American people to help to solve our nation’s biggest
challenges.
Annesh Chopra U.S.A. -‐ CTO
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- govs. - Service Providers
Platform orchestrators
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- govs. - Service Providers
Platform orchestrators
resources to regulate (zero-sum game)
resources to leverage on (non zero-sum game)
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2) Framework with 7 mechanisms x 1 enabler x 2 objectives
One
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Involving Citizens & Constituencies
Experimenting in
Urban Labs Prizes, Challenges & Competitions
7 mechanisms for O.I. in Cities
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Involving Citizens & Constituencies
Experimenting in
Urban Labs Prizes, Challenges & Competitions
7 mechanisms for O.I. in Cities x 1 enabler
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Involving Citizens & Constituencies
Experimenting in
Urban Labs Prizes, Challenges & Competitions
Commons for Europe Open Cities
CitySDK
Smart World Capital Urban Labs
7 mechanisms for O.I. in Cities x 1 enabler
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Involving Citizens & Constituencies
Experimenting in
Urban Labs Prizes, Challenges & Competitions
Commons for Europe Open Cities
CitySDK
Smart World Capital Urban Labs
managing ecosystems
Creating & nourishing marketplaces
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Involving Citizens & Constituencies
Experimenting in
Urban Labs Prizes, Challenges & Competitions
Commons for Europe Open Cities
CitySDK
Smart World Capital Urban Labs
managing ecosystems
marketplaces
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OPEN DATA -‐ ECOSYSTEMS
Data becomes a pla>orm for developers to create apps providing unexpected services
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a problem
How to provide an increasing number and diversity of ICT services while fostering innovation ecosystems?
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The Old Way 1.0
you know the way it’s done now
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The New Way Open Data
+ 2.0 -> Citizen talent
+ Fame and fortune
= ?
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unexpected results when sharing data in Public
transportation
Portland - Oregon Sleep soundly. The iNap app will wake snoozing commuters as their stop approaches. Predict arrival. The city doesn't provide live GPS tracking of its trains and buses, but the app ArrivalTracker uses an algorithm and city API data to predict arrival times fairly well. Portland's Tri-County Metropolitan Transportation District was one of the first to release actionable data, way back in 2008.
Fast Company, October 2011
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unexpected results when sharing data in Public
transportation
Boston Crowdsource trouble. OpenMBTA searches Twitter to relay what problems riders are reporting. Hear it straight. How Fucked Is the T? bluntly sums up the state of each subway line like a native Bostonian would. Sample: If the Orange Line's average wait time is 5.5 minutes, the line "might be a little fucked.” Massachusetts has more than 200 mobile startups, which have developed dozens of transit apps for navigating the finicky Massachusetts Bay Transportation Authority.
Fast Company, October 2011
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unexpected results when sharing data in Public
transportation
New York
Fast Company, October 2011
Come and go efficiently. Exit Strategy NYC lets subway riders fulfill the eternal Gotham need: leave and enter stations at the most convenient staircases. The Metropolitan Transportation Authority has released limited data, so app development is slow. But that may change. The MTA's App Quest contest will give a combined $15,000 in prizes to transit app developers. Winners are announced November 1.
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Data Catalog
Apps Contests
Civic Innovator Networks
Ecosystem Profit-
non profit
Civic Innovation Marketplace
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EXPERIMENTATION – URBAN LABS Learn locally to compete globally
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Urban Labs = Test spaces in the middle of the city
Urban Labs = The City as a Urban Laboratory
Urban Labs = Urban Living labs
Urban Labs = Real-life experimentation with users in Cities
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Example: Urbiotica pilot - Barcelona
8 containers for: Trash Paper Glass Plastics
Urban Labs – Living Labs
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Starting date: 2008 Pilot proposals received: 43 pilot proposals Pilot tested or testing actually: 14 pilots Domains: Enviroment, Mobility, Telecom, …
Some of the pilot projects that have been trialled to date are:
A Barcelona experience: Urban LabPilots
Some results
Implementation of 12 outdoor public street lighting points Eco Digital with LED technology. 2009
Implementation of 2 charging points for electric cars. 2009 Pilot trial of 1 electrically and solar powered motorbike . 2010
Promoció Econòmica
Pilot trial of 1 electrically and solar powered motorbike . 2010 Traffic control cameras. 2008 Metering: gas, electricity and water meters without presence.2009 Fibre optics in homes (FTTH) . 2008 Bicycle lanes. 2008 Presence sensors for the public parking payment areas. 2010 Barcelona Noise-map. 2010 Among others…
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FASTPRK - Parking Sensors (30) - Worldsensing
When we thought that the system was operative we tested it in the 22@Urban Lab. Testing in real-life environments allowed us to improve aspects that we couldn't even think of in the lab. The Urban Lab has been our best laboratory.
Jordi Llosa- Development officer Worldsensing
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SIIUR - LED Lighting Pilot (12) - Arelsa, Circuitor, Santa&Cole, e-Control, Prysmian, Semal
The SIIUR experience allowed us the development of the SmartTower, a new family of electrical boxes for Smart Cities.
Anna Urbiztondo - Project Development Director - SECE
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SIIUR - LED Lighting Pilot (12) - Arelsa, Circuitor, Santa&Cole, e-Control, Prysmian, Semal
Because of the pilot and the experience acquired in the Urban Lab, Eindhoven chose SIIUR for environmentally sustainable city lighting in one of the main districts of the city.
Gemma Batlle- TIC Cluster Director - BDigital
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Urban Labs
1.- To develop innovative products taking advantage of real-life environments and involving citizens in design, proof of service and proof of business validation.
2.- Bridge the cognitive distances between city
administrations and innovative companies. 3.- Create an initial demand & provide a
showcase for innovative solutions.
- learn locally, compete globally-
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OPEN CITIES EU Projects
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Objectives 1) Explore how to approach Open & User Driven
Innovation Methodologies in the Public Sector, particularly Smart Cities.
ü Best Practices. ü Innovation Management in the Public
Sector. ü Platform governance.
2) Trigger Rich Internet Services & Platforms through four mechanisms.
ü Ideas -– Crowdsourcing. ü Living Labs -–Urban Labs. ü Data - Open Data (static & dynamic-Sensors). ü Networks - Open FTH networks.
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ESADE Barcelona Activa
Atos Origin UPF – Univ. Pompeu Fabra
DotOpen Tempos21
Cap Digital Institut Telecom
City of Amsterdam Dutch
Berlin Senate Fraunhofer FOKUS
Helsinki
Berlin Amsterdam Paris
Barcelona
!
!
!
!
Rome
NESTA
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!
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Opinions & ideas
• Collecting ideas & suggestions • Opinions sharing • Information sharing • Rating • Working together
Community • Submit profile • Forum • Ranking • Rating • Co-creation • Connect to social networks
News • News • Project information & updates • Events & activities • Blogs
Platform Manager Users administration
Managing functionalities
Statistics & documentation
Configuration management
Archiving / Datawarehousing Intranet /local website
Building blocks Crowdsourcing pla>orm
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High Level Pla>orm Architecture
Indirect)Data)(Apps))Users
Direct)Data)Users)(e.g.)App)developers,data)businesses)
Open%DataRegistry
))CMS
OpenCi>es)Data)Pla@ormAdministra>ons
Publish)Metadata
Search)Data
Load)Data
City%Websites
Data%Portal
AppPortal(Metadata)
Search)Apps
Publish)App)
Metadata
Import)selected)datasets
Civil%Servant%Portal
Import)API
Publish)Metadata
Indexer
Nomenclature
User
Mul=%Data%Store
Endpoint
Data%Enrichment
Linked)Data)Converter
Apps
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Sensor Networks
Interfaces S1
S2
S3 HUB
Data Layer B
ussi
ness
Lo
gic
DB
DB DB
DB DB
Interfaces
App
Layer Open Data
City Council OpenData Web
Users & Entities
Other Systems: Static data
DB DB
DB
WP6 Open Sensor Network Platform WP4 Open Data Platform
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COMMONS 4 EUROPE EU Projects
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ConsorCum
Manchester
InsCtuCons Country
ESADE Spain
Forum Virium Finland
Fraunhofer Germany
Manchester City Hall UK
City of Amsterdam Netherland
Waag Netherland
Province of Rome Italy
CASPUR Italy
Lynx Italy
Barcelona City Hall Spain
University Pompeu Fabra Spain
Guifi.net Spain
NESTA UK
DotOpen Spain
SupporCng OrganizaCons
World Bank (ICT Department)
City of Berlin
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MARKETPLACES Sharing, reusing, finding, bigger audience, avoid reinvenVng the wheel …
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ADOPT-‐A-‐WHATEVER… An App Becomes a Pla>orm
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1 App. 7 CiCes. Many Uses.
Boston, MA SeaXle, WA Chicago, IL Buenos Aires, ArgenVna
Honolulu, HI Norfolk, VA Bloomington, IN
And more everyday…
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3) Why
One
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- govs. - Service Providers
Platform orchestrators
resources to regulate (zero-sum game)
resources to leverage on (non zero-sum game)
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- govs. - Service Providers
Platform orchestrators
developed in-house always fall short
high-cost no sharing local offer
fragmented
co-developed with users, communities
free and not-free empowering entrepreneurship
driven by innovation stimulating growth
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- govs.- Service Providers
Platform orchestrators
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esteve almirall [email protected]
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