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![Page 1: Open For Business Kathryn Preece Environmental Health Practitioner Smart Service Delivery in Challenging Times.](https://reader030.fdocuments.in/reader030/viewer/2022032604/56649e5d5503460f94b55e4b/html5/thumbnails/1.jpg)
Open For Business
Kathryn Preece
Environmental Health Practitioner
Smart Service Delivery in Challenging Times
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• Head of Service
• National Indicators
• Scores on Doors
• Corporate Priorities
• Better Regulation Agenda
• Regulators Compliance Code
Smart Service Delivery in Challenging Times
What Changed?
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Regulators Compliance Code
• Inspections and Other Visits
• Risk Assessment• Advice and Guidance
• Economic Progress
• Information Requirements
• Compliance and Enforcement Actions
• AccountabilitySmart Service Delivery in
Challenging Times
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Who Interacts with Businesses at NWLDC?
Smart Service Delivery in Challenging Times
Business Rates
Environmental Protection
Food Safety
Health & Safety
Licensing
Leisure ServicesProcurement
Building Control
Development Control
Business Continuity
Sustainability
Town Centre PartnershipWaste Service
Communication
Business
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• Open for Business Brand
• Business Advice Day
• Specific Leaflet Range
• Calendar
• Web Pages
• Single Database
• Business OpportunitiesSmart Service Delivery in
Challenging Times
What Difference Have We Made?
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Who Else Interacts with Businesses in NWL?
Smart Service Delivery in Challenging Times
Business LinkEnvironment
Agency
Various Trade Bodies
Health & Safety Executive
Chamber of CommercePolice
Federation of Small
Businesses
Revenues and Customs
Fire ServiceTrading Standards
Business
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North West Leicestershire Business Engagement Partnership
• NWLDC• Trading Standards – Leicestershire
County Council
• Leicestershire Fire and Rescue
• Federation of Small Businesses
• Leicestershire Chamber of Commerce
• Business LinkSmart Service Delivery in
Challenging Times
![Page 8: Open For Business Kathryn Preece Environmental Health Practitioner Smart Service Delivery in Challenging Times.](https://reader030.fdocuments.in/reader030/viewer/2022032604/56649e5d5503460f94b55e4b/html5/thumbnails/8.jpg)
NWLBEP Key Objectives
• Reducing the regulatory burden on businesses
• Identifying and sharing examples of good practice
• Improving the way in which regulators are perceived
• Providing advice and guidance to businesses
Smart Service Delivery in Challenging Times
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NWLBEP Key Objectives (Cond’t)
• Share intelligence across partner organisations
• Support joint inititives ensuring effective and efficient use of resources
• Consult local businesses on developing polices and initiatives
Smart Service Delivery in Challenging Times
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NWLBEP Key Objectives (Cond’t)
• Seek to understand each other’s roles and responsibilities
• Seek to co-ordinate regulatory activity
Smart Service Delivery in Challenging Times
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So What Have We Actually Done?
• Pro-Support Signposting Scheme
• NWL Business Consultative Forum
• Action Plan
• Joint Working Project
Smart Service Delivery in Challenging Times
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It ‘s provided us with an opportunity to understand how we are perceived – LFRS
It has given us an understanding of what others do – TS
We believe in working together to support local businesses and this has helped us to do that – Business LinkSmart Service Delivery in
Challenging Times
What Do Our Partners Think?
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So is this
smart service delivery?
Smart Service Delivery in Challenging Times
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What next?
Smart Service Delivery in Challenging Times
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Any Questions?
Smart Service Delivery in Challenging Times
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For more information please contact
Lee Mansfield
Environmental Health Manager
NWLDC
01530 454610
Smart Service Delivery in Challenging Times
![Page 17: Open For Business Kathryn Preece Environmental Health Practitioner Smart Service Delivery in Challenging Times.](https://reader030.fdocuments.in/reader030/viewer/2022032604/56649e5d5503460f94b55e4b/html5/thumbnails/17.jpg)
For more information please contact
Kathryn Preece
Environmental Health Practitioner
07833 469520
Smart Service Delivery in Challenging Times