OER Document

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Open Education Resource

Moodle Course on Total Quality Management using flipped classroom technique

Open Education Resource created for AICTE approved FDP on

Pedagogy for Online and Blended Teaching-Learning Process

RC1098 Group ID 860

Dr Umesh V.Hambire Prof Dipak Sali

OER Education Resource is created by Prof. Umesh Hambire, and Prof Dipak Sali licensed under the Creative Commons Attribution-Share Alike 4.0 International License (CC BY-SA 4.0).

You are free to: Share — copy and redistribute the material in any medium or format Adapt — remix, transform, and build upon the material for any purpose, even commercially. Attribution — You must give appropriate credit, provide a link to the license,

and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.

ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.

To view a copy of this license, visit https://creativecommons.org/licenses/by-sa/4.0/

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Table of Contents

S. No. Topic Page No.

1 Open Education Resource: Moodle Course on First Law of Thermodynamics using flipped classroom technique 3

A brief overview of the OER 3 Learning Objectives associated with this OER 4

Target Audience 5 Tags or characterizing features of this OER 5 Tools used in OER creation 5 Appropriate CC – by License 6

2 Design Decisions 6 Pedagogy Decisions 6 Content Decisions 7 Technology decisions 7

3 OER Description 8

Active OER 8 General Settings in Wordpress 8 General Settings in MOODLE 13

How to use this OER 23

How to Restore the course 28 Benefits for users 34

4 Effectiveness of OER 34

How this OER is effective? 34

At the student level 34

At the consumer level 34

Feedback Survey 35

5 Consolidated Log of Team Work 36

6 Building a Community with OERs 37

Possible Sources for community building 37

Plans for community building 37

7 Works Cited 38

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RC1098 Group ID 860

Dr Umesh V.Hambire Prof Dipak Sali

____________________________________________________________

Open Education Resource: Moodle Course on Total Quality Management using Flipped Classroom Technique

Section – 1

Introduction Section

A brief overview of the OER

The OER created by our team is on the topic “Total Quality Management”. The open education

resource is a moodle course. All the learning material is available on website:

https://umeshvhambire.wordpress.com/oer/

There are three parts of this OER:

1. Course content (videos)

2. Assignments and quizzes as a part of out of class activity.

3. Peer instructions and TPS activity to be performed in the class

The topic first law of thermodynamics is subdivided into three parts

a) Concept of Branding

b) Difference between Branding and Quality

c) Different Parameters for ascertaining quality

All the learning material is organized in a way that is easily understandable to the students.

OER is accessible from: https://umeshvhambire.wordpress.com/oer/

Target audience: undergraduate students of second year of Mechanical Engineering and

faculties teaching TQM

Tags: Branding, Quality and Branding , Quality Parameters, Flipped Classroom and

MOODLE.

OER is developed in MOODLE

This resource is licensed under CC-BY-SA ver 4.0. You are free to use, distribute and modify

it, including for commercial purposes, provided you acknowledge the source and share-alike.

To see more details about the license

visit https://creativecommons.org/licenses/by-sa/4.0/

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OER Education Resource is created by Prof. Umesh Hambire, and Prof Dipak Sali licensed under the Creative Commons Attribution-Share Alike 4.0 International License (CC BY-SA 4.0).

You are free to: Share — copy and redistribute the material in any medium or format Adapt — remix, transform, and build upon the material for any purpose, even commercially. Attribution — You must give appropriate credit, provide a link to the license,

and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.

ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.

To view a copy of this license, visit https://creativecommons.org/licenses/by-sa/4.0/

Learning Objectives associated with this OER

The main learning objective of OER is in depth knowledge of Quality. The students should be

able to differentiate between quality product and a costly branded product which may or may not

be a quality product. The MOODLE course focuses on one particular topic which consists of

explanatory videos, Learning By Doing activities like quizzes and assignments for self

evaluation followed by Peer instruction and TPS (Think-Pair-Share) activities to be conducted in

classroom. The in class activities are designed so that learner will be able to understand and

quantify quality of a product.

After going through out of class activities, learner will be able to:

Understand various types Brandings. (understand level)

Identify the difference between branding and real intrinsic value of a product. (Apply

level)

Understand various definitions of quality by various thinkers. (understand level)

Identify the essential ingredients of quality. (apply level)

Understand various parameters of Quality. (understand level)

Understand if a specific branded product is quality product by applying the various

parameters of quality (Apply level)

Identify and quantify the level of quality of a product ( Apply level)

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After going through in class activities, learner will be able to:

1. Identify the type of brands. (Analyze level)

2. Find out difference between a good quality product and a costly branded product.

(Evaluate Level)

3. Quantify the level of quality of any product in the market. (Apply level)

4. Able to compare the quality levels of two good quality product. (Analyze Level)

5. Decide which product is of best quality. (Analyze level)

Target Audience

Our target audience is undergraduate students of second year of Mechanical Engineering, who

can do self study by listening to the videos and then self evaluate by the quizzes and assignments

given with the answers in the course.

The Teaching Faculty can also refer to the course for Total Quality Management using flipped classroom technology.

Tags or characterizing features of this OER We have covered the following topics:

Different definitions of Quality by various thinkers

Concept of Brand,

Different Parameters for ascertaining quality,

Dimensions of product and service in quality

Customer orientation, continuous improvement

Cost of Quality

Productivity and flexibility

approaches and philosophies of TQM

Flipped Classroom

MOODLE

Tools Used in OER Creation

Content Management System ( www.wordpress.com) for dissemination of course

Learning Management System (www.gnomio.com) for creating MOODLE Course Ms PowerPoint for creating presentations of in class activities of the course content Ms Word for documentation purpose www.youtube.com for videos

Pedagogy Techniques:- Flipped Classroom, Think-Pair-Share, Peer Instructions

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Appropriate CC – by License

This resource is licensed under CC-BY-SA ver 4.0. You are free to use, distribute and modify it, including for commercial purposes, provided you acknowledge the source and

share-alike. To see more details about the license visit

http://creativecommons.org/licenses/by-sa/4.0/ .

Design Decisions

Section - 2

Nature of Decisions taken

The design decisions involved in the creation of this OER were of broadly three types:

1. Pedagogic Decisions

2. Content Decisions

3. Technology Decisions

Pedagogic Decisions Typically in a flipped classroom strategy, there are two segments – Out-of-class segment and In-

Class segment.

In our out-of-class segment students requires to watch 12 videos and understand about the

concepts of Quality..

In terms of concept marking the pedagogic decisions that were taken for the Out-of-class

segment related to:

a. Cognitive Levels of Questions to be asked along with the resources – Mostly Recall to

Apply level question for out of class and Create Level question for In-class

b. Assessment Strategies – Multiple choice questions for out of class

For concept clarity and for checking the level of understanding of students, we have designed

quizzes and/or assignments for each video. Activity based learning facilitate the concept clarity.

All the videos can be used for out-class-activity.

In terms of concept clarity and checking the level of understanding pedagogic decisions that

were taken for the in-class segment:

a. Team-Pair-Share

b. Peer instruction strategy Content Decisions We have selected a topic from TQM course. The topic is on “Quality” which is very basic

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concept of TQM. With our experience we found that the students face difficulty in understanding this concept in normal classroom teaching and they finds the course very difficult. We have covered the following topics:

Different definitions of Quality by various thinkers

Concept of Brand,

Different Parameters for ascertaining quality,

Dimensions of product and service in quality

Customer orientation, continuous improvement

Cost of Quality

Productivity and flexibility

approaches and philosophies of TQM

Above mentioned topics cover all the basic concepts of Total Quality Management. For activity-based learning, we have provided the quizzes and/or assignments for all the above mentioned topics. Technology Decisions While developing the Out-of-Class and In-class activities, the major technology decisions taken

were:

Content Management System: www.wordpress.com for dissemination of course

Learning Management System: www.gnomio.com for creating MOODLE Lesson

Activity for setting up Out-of-Class segment as it allowed guided self-learning. PowerPoint for creating presentations for in class activities of the course content Word for documentation purpose www.youtube.com for videos

OER Description

Section - 3

Active OER

For checking the active OER, you may access https://umeshvhambire.wordpress.com/oer/. From

this webpage user can get the link and credentials to access the MOODLE course. This course

consists of 12 videos and learning by doing activities based on these videos. The course has three

subsections equivalent to three lectures. At the end of every section there is power point

presentation which is useful for the faculties to conduct peer instruction and Think-pair-share

activities. Setting up a website using Wordpress The general settings of Wordpress are explained with the help of following screenshots.

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Visit https://wordpress.com/ and click on get started link provided in the upper right corner of the page. You will be directed to a page shown in screenshot.

Select a option “start with a website”, you will be directed to a new page to select a theme.

After selecting a theme you will be directed to select a name for your webpage, type the

appropriate name and it will show you the availability of it. For example try “engineering

thermodynamics”. It will show you the free and premium pages available. Select the free page.

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You will be directed to a page which ask you to select a plan for your website.

You will be asked to create your account with your email address and a password for your login

to this website.

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Once you create your account you will get to my site page.

On this page you have various options like add pages, blog posts, media, comments themes,

peoples and domains etc. Click on the add button placed in front of the pages, you go to a page

where you can edit the title, add details to a page and many more setting as shown in below

screenshot. You can also provide a link on this page to any other URL.

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The link can be added by entering the URL and any appropriate name to it as shown below.

To add page to main menu go to the admin dashboard by adding “wp-admin” to your wordpress

website name in the URL in a new tab. The admin dashboard will look like

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Go to appearance tab and select menus.

Select the page created by you and click on add to menu button the page will get added to menu

structure. You can change the position of the page in menu bar by simply dragging and dropping

it.

Setting up a MOODLE course :

using https://www.gnomio.com/

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First visit the site https://www.gnomio.com/ and register yourself under „create your site‟ section

by using a appropriate name and your email id.

Once your registration is complete, you will be directed to your web page on gnomio.com. Log

in to your page using the id and password set by you during creating a account. Go to setting

menu and select turn on editing option to add a new course.

After clicking on add new course, you can give full and short name of the course, its category,

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course start and end date, description, appearance, course format and tags.

Once the course is created, you can see it under my courses.

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Click on the course name to see and edit its details.

You can add an activity in main menu like chat session. To add click on “add an activity or

resource” tab in main menu section. Then select chat option and finally click on add.

Updating chat session.

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Other settings of chat session are as shown below

Adding Quiz

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Attempting Quiz

Click on attempt Quiz (scroll down)

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Click on correct answer and go to next page

You can time the quiz as per requirement

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Adding Grades

Adding Assignment

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Adding user to coarse using .csv file through site administration.

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Assigning role to users (eg. Teacher, student, etc)

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How to use this OER

For accessing this OER visit https://umeshvhambire.wordpress.com/oer/. This URL opens the OER page of the website.

OER Page.

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Click on Moodle course on Total Quality Management which will take you to the login page of

MOODLE course on www.gnomio.com. Use Following credentials to login to course.

Username:guest100

Password: Guest@123

The login page

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You will see the course on Total Quality Management . Click on Total Quality Management to

see its details.

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o Click on the Quality Video Lecture (Led1) URL link to see the video

This video is prepared by me, explaining all the basic concepts of Branding and quality

You will be redirected to you tube page where video is available.

When you complete the video, go back to previous page and click on the Lbd activity link to

attempt the quiz based on the video 1.Then click on attempt quiz now.

Click on TQM Premises QUIZ A (Lbd2)

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You can edit the quiz

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You can view Assignment

Click on

o Assignment no 1 (Lbd1)

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o Click on Assignment No 2 (Lbd3)

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How to Restore the Course:

To restore the one need to take the backup of the course. Once the backup file is generated, the

course can be restored at a y time. The procedure to get backup is as follow:

First click on site administration and then on courses

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Click on “Manage courses and categories”. Click on the course name whose backup is to be

taken.

Benefits for users

1. The students using the course can learn this topic on their own and will improve their self

learning skill.

2. The teaching community using the course will be able to use active learning strategies in

their class room and can improve students involvement in teaching learning process and

the process will become student centric rather than teacher centric.

3. The backup file can be installed on local MOODLE server of the institute and the course

will be made available on college LAN and the internet problem can be solved.

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Evaluating Effectiveness of OER

Section - 4 How this OER is effective?

To make OER effective we have included Videos, Quizzes and/or Assignments based on the

videos followed by Power Point presentations giving details of in-class activity like Think-Pair-

Share and Peer Instructions. Duration of almost all the videos is less than 10 minutes. Videos of

less than 10 minutes duration to make them easily understandable and are easily comprehensible

to the users. Quizzes and/or assignments are helpful for determining the level of concept clarity.

OER is developed using MOODLE and is disseminated using word press which are very user

friendly. This OER is also useful for the teaching fraternity. Effectiveness of OER can be checked at two levels:

Student Level Consumer Level

At the Student Level On the basis of quizzes and assignment submission based on OER and feedback of OER, we can check the effectiveness of OER. Following are the methods which can be used for checking the effectiveness of OER:

In case of website by tracking the number of viewers and feedback about MOODLE course, effectiveness of OER created can be checked.

We can ask the student to submit their assignment within the given time limit and can

check the uses and effectiveness with their marks they got on the basis of quiz.

The Moodle lesson report can be used to evaluate this effectiveness, with the report showing the total number of students who accessed the course (along with time) and their marks (based on their answers to MCQs).

Additionally there is an option for teacher to grade assignments and these marks also will be calculated if needed.

At the Consumer Level Our OER consumers are teachers of mechanical engineering fraternity, who want their students to learn concept of TQM. Linking a survey on three main constructs – Ease of Use, Concept Coverage and Concept Complexity, can help in identifying the effectiveness of this OER at consumer level. This has to be done as a follow-up activity. Implementing Survey: We can ask for the e-mail id of the users, get details of user and then send the questionnaire to them for feedback on the basis of course coverage, complexity.

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Feed Back Survey Questions Construct Question Scale (1-5) Response

Ease of use of Website: https://umeshvhambire.wordpress.com

I found the website very user-friendly

1. Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

I found all the provided links were opening properly

Ease of use of MOODLE Course: https://umeshvhambire.wordpress.com

I found all the learning material are easy to access

1. Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

Concept Coverage I found all the learning material are sufficient for concept clarity and concept coverage

1. Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

Concept Complexity I found the content provided are easy to understand

1. Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

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Consolidated Log of Team Work

Section - 5

The consolidated log of team work is as follows: Group ID 860

Activity Team Member

Amount

of Time Additional Logs if any

Discussion Dr Umesh Hambire 03 hrs. As all team members are working

in the same Institute, so we have

done lots of Face-to-Face

interaction.

Prof Dipak Sali 03 hrs.

Total Hours 06 Hrs.

Tool Exploration Dr Umesh Hambire 03 hrs. As all team members are working

in the same Institute, so we have

done lots of Face-to-Face

interaction.

Prof Dipak Sali 03 hrs.

Total Hours 06 Hrs.

OER Creation Dr Umesh Hambire 12 Hrs. As all team members are working

in the same Institute, so we have

done lots of Face-to-Face

interaction.

Prof Dipak Sali 10 Hrs.

Total Hours 22 Hrs.

OER Dr Umesh Hambire 12 hrs. As all team members are working

in the same Institute, so we have

done lots of Face-to-Face

interaction.

Documentation Prof Dipak Sali 10 hrs.

Total Hours 22 Hrs.

Individual Dr Umesh Hambire 03 hrs. As all team members are working

in the same Institute, so we have

done lots of Face-to-Face

interaction.

Reflection (Diary Prof Dipak Sali 03 hrs.

Total Hours 06 Hrs.

OER Evaluation Dr Umesh Hambire 02 hr. As all team members are working

in the same Institute, so we have

done lots of Face-to-Face

interaction.

Prof Dipak Sali 02 hrs.

Total Hours 04 Hrs.

Grand Total Hours 66 Hrs.

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Building a Community of MOODLE and Flipped Classroom

Adaptors

Section - 6

Possible Sources for Community Building

Some of the viable sources for building a community are:

1. Teachers of the Mechanical Engineering Fraternity.

2. Teachers who are using the MOODLE.

3. Teachers who plan to use Flipped Classroom Strategies.

Plans for Community Building

Wordpress is an online, open source website creation tool written in PHP. It is probably the easiest and most powerful blogging and website Content Management System (CMS) in existence today. Wordpress is an Open Source, which means there are hundreds of people all over the world working on it. In Wordpress we can simply create a community of the same domain. In community we can share the latest researches, book reviews and create a blog on any topic related to same domain. For accessing the MOODLE course users are required to provide their email id. Thus there will be a list of interested users whom we can follow up using email. All the interested users can then be connected using a local Wordpress or Moodle website.

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Works Cited

For Creation of OER

[1] www.worldpress.com Wordpress [Online] (For Content Management System)

https://learn.wordpress.com/

[2] www.gnomio.com for creating MOODLE course.

[3] Screencast-O-Matic [Online](For Creating video)

https://www.youtube.com/watch?v=jADJ_OoSnm8

Reference Text Books:

[1] 1. W. Edward Deming, „Out of crisis‟, MIT publishing

[2] 2. Ishikawa & Lu, „What is Total Quality Control? The Japanese way‟, Prentice Hall

[3] 3. D. J. Tally, „Total Quality Management‟, ASQC Quality Press A. V. Feigenbaum,

„Total Quality Control‟, McGraw Hill International Editions, USA

[4] 4. J. M. Juran, „Quality Control Handbook‟, McGraw Hill Book Company, USA

[5] 5. Masaaki Imai, „Kaizen: The key to Japan‟s Competitive Success‟, McGraw Hill

International Editions, USA

[6] 6. Implementing Juran's Road Map for Quality Leadership: Benchmarks and Results By

Al Endres, Wiley, 2000

For Documentations

1. Microsoft office world and Acrobat Reader for PDF.

2. https://www.iitbombayx.in/c4x/IITBombayX/FDPICT001x/asset/OER_Submission_Exampl

e.pdf