(Only for use in mainland China) (Only for overseas...

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www.trinasolar.com (Only for use in mainland China) (Only for overseas use)

Transcript of (Only for use in mainland China) (Only for overseas...

Page 1: (Only for use in mainland China) (Only for overseas use)home.trinasolar.com/wp-content/uploads/2018/07/... · Customer Training Certi˚cation and Testing Post Sales Implementation

www.trinasolar.com

(Only for use in mainland China) (Only for overseas use)

Page 2: (Only for use in mainland China) (Only for overseas use)home.trinasolar.com/wp-content/uploads/2018/07/... · Customer Training Certi˚cation and Testing Post Sales Implementation

Your premium solar roof

Page 3: (Only for use in mainland China) (Only for overseas use)home.trinasolar.com/wp-content/uploads/2018/07/... · Customer Training Certi˚cation and Testing Post Sales Implementation

Solar Roof System Provides Premium Values

03 04

Flat Roof

Tilt Roof

Power Grid

Solar Module

Solar Inverter

Mounting System

Electrical Load

Cable Power Meter

System Monitor

Grid Box

Premium Components

Premium Values

Mounting system, cable and parts

Cloud based energy monitoring system

User manual

One stop system warranty by Trina

Solar panels

Inverter + Grid box

Professional grid connection service

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Trinahome Standard Con�gurationMaximized energy harvest High performance

Over 30 in-house testsHigh reliable due to stringent quality control

2400Pa negative load / 5400Pa positive load

Certi�ed to withstand the most challengingenvironmental conditionsMODULE

Good dustproof and waterproofIP65 indoor and outdoor

Stringent testingReliable and safe

GRID-BOX

MOUNTING

Optimized structure, high strengthReliable performance

Additional components may be required for customization of rooftopsFlexible installation

Provide complete set of mountingsSave installation time

Max. E�ciency 98.3% High e�ciency

Easy installationCompact size

Stringent testingReliable and safe

IP65 enclosureHigh protection

INVERTER

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Product Code Name

Flat-roof Tile-roof

3kW Single-phase 3kW Single-phase

5kW Single-phase 5kW Single-phase

5kW Three-phase 5kW Three-phase

10kW Three-phase

TSH-S03K60PF

TSH-S05K60PF

TSH-T05K60PF

TSH-T10K60PF 10kW Three-phase

TSH-S03K60PT

TSH-S05K60PT

TSH-T05K60PT

TSH-T10K60PT

Trinahome-3kW

12pcs Trina 60 cells modules3kW single-phase inverter3kW single-phase grid-box Mounting systemCable/DC30m AC 40m grounding10m Monitoring system

Trinahome-5kW

20pcs Trina 60 cells modules5kW single-phase / three-phase inverter 5kW single-phase / three-phase grid-box Mounting systemCable/DC40m AC40m grounding15m Monitoring system

Trinahome-10kW

38pcs Trina 60 cells modules10kW three-phase inverter10kW three-phase grid-box Mounting systemCable/DC40m AC40m grounding20m Monitoring system

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Comprehensive After-sales Service

Wide Sales Network Coverage

High Quality Components

Easy to Install Design

One Point Contact for Warranty

PACKAGEONE

One Complete Solution

Cable, Bracket, Etc

Inverter

Distribution Cabinet

Module

07 08

Trina provides a 5 years standard warranty for Trinahome.

Attain industry standard certi�cations and passed rigourous testing

Warranty

Certi�cation

10 yearsPV modules product warranty

25 yearsPV modules performance warranty

5 yearsinverter and grid box warranty

5 yearsmountings warranty

EU-28 WEEECOMPLIANT

RECYCLABLEPACKAGING

TO P PERFO RMER

PV MODULE RELIABILIT Y SC ORE CA RD

2017

Module

Inverter

Grid box

Cable

Compliant to IEC60269-2, IEC61643-11

IEC61727, IEC62116, IEC60068, IEC61683, IEC62109-1&2, IEC61000

Compliant to EN50618

IEC61215/IEC61730/UL1703/IEC61701/IEC62716ISO 9001: Quality Management SystemISO 14001: Environmental Management SystemISO14064: Greenhouse gases Emissions Veri�cationOHSAS 18001: Occupation Health and Safety Management System

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09 10

Sales Process Support Multiple Contact Channels

Pre-SalesProposition Selling

Sales Leads/Referral

Sample Request

Technical Support

Product Quali�cation

Tender Bidding

Special Order

SalesSolution Design

Design Veri�cation

Technical Support

Customer Training

Certi�cation and Testing

Post SalesImplementationand Support

Warranty Claims(RMA)

Product Recall

Distribution/logistics Support

Find Support/on-site Service

VOC Channels

Customer Satisfaction Survey

Channels Of Contact

Customer ServicePortal

Mobile TerminalsService App

Global Customer

On-line PlatformO�-line Platform

Email Telephone

Portal Website App

Access to Trina Solar’s CustomerService Portal at:

APP for Customer service:

For Android

For IOS

http://customerservice.trinasolar.com/home.aspx?lang=en-us