Centre for EffectiveDispute Resolution70 Fleet StreetLondonEC4Y 1EU

+44 (0)20 7536 6060

www.cedr.com

training@cedr.com

CEDR - Accredited

Mediator Skills Training

Virtual Programme

CEDR- Accredited Mediator Skills Training | Virtual Programme

DAY MODULE TIME

DAY ONE AM(09.00-12.30pm)

ONE (09.00-10.30am)

• Arrival and registration• Meeting each other• Course introductions• Learning cycle• Negotiation and mediation

TWO (11.00am-12.30pm)

• Introduction to Phases of Mediation• Review of Preparation phase• Introduction to Demonstration of Preliminary

Private meeting and Opening Phase• Demonstration of preliminary private meeting• Demonstration of opening Phase• Mediator Opening statement practice• Introduction to exploration• Demonstration of early Exploration phase

90 MINS

90 MINS

(13.45-17.15) THREE (13.45-15.15pm)

• Energising poll• ALS 1 – Spectrum• ALS 2 - Matching and Mismatching• ALS 3 - Paraphrasing, Reflecting, Reframing,

Summarising, Questions• Choice of language

FOUR (15.45-17.15pm)

• ALS - Putting it all together• Framing coaching• Demonstrating information exchange and

exercise

95 MINS

90 MINS

CEDR- Accredited Mediator Skills TrainingVirtual Programme

CEDR - Accredited Mediator Skills Training | Virtual Programme

DAY TWO

AM(09.00-12.35pm)

FIVE (09.00-10.45am)

• Small group reflection• Introduction to practice sessions• Practice session 1 - Transfer Trouble role-play• Plenary debrief including positions vs interests

SIX (11.15am-12.35pm)

• Transition from exploration to bargaining• Introduction to the Bargaining Phase• Negotiation coaching

105 MINS

80 MINS

(13.45-17.15) SEVEN (13.45-15.15pm)

• Energising poll• Set up practice session• Practice session 2 – Unravelling the Gravel role-

play Plenary debrief with working with emo-tion

EIGHT (15.45-17.15pm)

• Levels of mediator intervention• Deadlock when the going gets tough• Challenging parties

90 MINS

90 MINS

DAY 3

AM(09.00-12.30pm)

NINE (09.00-10.30am)

• Small group reflection• Practice session 3 – Teflex role-play• Plenary debrief including ethics

TEN (11.00-am-12.30pm)

• Process Decisions and Setting up Joint Meet-ings

• Working with lawyers• Using Flipcharts in Mediation• Concluding Phase and keeping the mediation

alive

90 MINS

90 MINS

CEDR- Accredited Mediator Skills TrainingVirtual Programme

CEDR- Accredited Mediator Skills Training | Virtual Programme

CEDR- Accredited Mediator Skills TrainingVirtual Programme

DAY 4

AM (09.00-10.50)

ELEVEN (2 groups of 6) (09.00-11.10am)

• Small group reflection (09.00am)• Coaching session 1 - Lumitalia (09.10-10.50am)• Feedback

140 MINS

(12.00-14.10) TWELVE (2 groups of 6) (12.00-14.10)

• Energizing Poll (12.00)• Coaching session 2 - Lumitalia (12.10-1.50pm)• Feedback

140 MINS

(15.00-17.20) THIRTEEN (2 groups of 6) (15.00-17.20pm)

• Energizing poll (03.00pm)• Coaching session 3 - Lumitalia (3.10pm-

4.50pm)• Feedback• Plenary and preparation for first assessment

day

150 MINS

DAY 5

AM(09.00-10.30)

FOURTEEN (4 groups of 3) (09.00-10.30am)

• Small group reflection (09.00am)• Assessment session 1 – Bricks and Mortar

(09.10-10.10am)• Feedback

90 MINS

(12.00-13.30) FIFTEEN (4 groups of 3) (12.00-13.30pm)

• Energizing poll (12.00)• Assessment session 2 – Goldsmith Family Trust

(12.10-01.10pm)• Feedback

90 MINS

• Topics Board• Preview of coaching sessions• Weekend task – review of competencies

CEDR - Accredited Mediator Skills Training | Virtual Programme

(15.00-16.30) SIXTEEN (4 groups of 3) (15.00-16.30pm)

• Energizing Poll (15.00pm)• Assessment session 3 – Fractured Relations

(03.10-4.10pm)Feedback

90 MINS

DAY 6

AM(09.00-10.30)

SEVENTEEN (4 groups of 3) (09.00-10.30am)

• Small group reflection (09.00)• Assessment session 4 – Lemon Computers

(09.10-10.10am)• Feedback

90 MINS

(12.00-13.30) EIGHTEEN (4 groups of 3) (12.00-13.30pm)

• Energizing Poll (12.00)• Assessment session 5 – KOTS Feedback (12.10-

01.10pm)• Feedback

90 MINS

(15.00-16.20) NINETEEN (4 groups of 3) (15.00-16.20pm)

• Assessment session 6 – Governing Head(03.00-4.00pm)

• What happens next• Feedback

100 MINS

CEDR- Accredited Mediator Skills TrainingVirtual Programme