€¦ · ONE WEEK TO CUSTOMER INSIGHT Use an intuitive and flexible customer data platform (CDP) to...
Transcript of €¦ · ONE WEEK TO CUSTOMER INSIGHT Use an intuitive and flexible customer data platform (CDP) to...
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<NS:GO/Data/Customer Insights>
Dynamics 365 Customer Insights Enablement
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ONE WEEK TO CUSTOMER INSIGHT
Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers.
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ENGAGEMENT OVERVIEW
Day 1
Kick-offConnect to Data
SourcesCustomer
Insight
Days 2-4
Day 5
Connect to a variety of data sources:
Azure SQL Azure BLOB Storage
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Pre workshop questionnaire
Identify licensingrequirements
Demo of D365 CustomerInsights capabilities
Identify KPIs
Data source prioritization
Connect to public and private data sources
Transform and map data to your customer objects
Develop and iterate dashboards
View customers insights
Review of engagement
Roadmap of future integrations and enhanced
data translation and normalization
Next Steps
ENGAGEMENT OVERVIEW
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GET IN TOUCH
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