Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

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Omni-Channel Retail

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Transcript of Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Page 1: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Omni-Channel Retail

Page 2: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Training in-store associates for a strategy switch to omni-channel

Page 3: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Older infrastructure retailers and agile retailors

Page 4: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Replenishment Manager- In store availability or new metric

Changes in performance metrics for store employees

Page 5: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Impact on retail management -- especially merchandising

Page 6: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Customers

IT Departments

Home Office Staff

Preparing for mobile POS

Page 7: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Order fulfillment: dedicated sources or inventory consolidation?

Page 8: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

How to handle returns in an omni-channel environment?

Page 9: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Mismatch for the omni channel strategy

Page 10: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Perfect match for an omni channel strategy

Page 11: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Product assortment best suited for omni-channel strategy

Page 12: Omni-Channel Retail. Training in-store associates for a strategy switch to omni-channel.

Operational considerations prior adapting omni-channel strategy