DRIVINGPROFITABILITY

OMNI-CHANNELRETAIL ENVIRONMENT

IN AN

ENABLE Productive and Profitable Inventory Optimization Improving Sales, Profit Margins,

Working Capital and Inventory Turnover

TM

Complex Retail Challenges Into Results – Plain & Simple.The Retail Supply Chain is incredibly complex and ever evolving. In recent years, omni-channel retailing, mounting consumer demands and global competition have added to the complexity. Yet, supply chain is critical to retail success, directly impacting customer service, brand loyalty and competitive advantage. In a hyper competitive market where empowered consumers have many choices, retailers must continuously adjust their supply chains to meet increasing consumer requirements – balancing service and cost.

Technology remains one of the biggest hurdles to supply chain optimization. Not only has technology not kept pace with customer requirements, there are few experts in the market with the retail, supply chain and technology experience needed to optimize the entire retail chain.

enVista can help. We are the leading supply chain consulting and IT services provider to the retail industry. Our Retail Consulting Practice offers a team of consultants with deep, practical, omni-channel retail industry experience and unparalleled hands-on expertise to improve customer service, profitability and competitive advantage – from source to consumption.

TRANSFORM

It all begins with the right strategy…

877-684-7700 | info@envistacorp.com | www.envistacorp.com

HIGH-LEVELBENEFITS

TANGIBLE BENEFITS will be achieved through changes in processes, organization and policies, enabled by technology. This roadmap is the first step in the three year, omni-channel initiative.

Supply Chain Network Design Site Selections

Facility Design Build Omni-Channel Retail

3PL Evaluation and Selections Organizational Design

Transition Management

OMNI-CHANNEL SERVICES AT-A-GLANCE

TM

STRATEGY

Software System Selection WMS, LMS, WCS and TMS

Implementation Omni-Channel

Technology Strategy and Consulting IT Infrastructure and Management

Web Development

TECHNOLOGY

Supply Chain Material Flow Analysis LEAN Process Redesign

Facility Design Labor ManagementChange Management

OPERATIONS

ERP Evaluation and Implementation Process Documentation

Solution Audits CRM Implementation

Labor Standards Databasee-Commerce Rating Engine

ENTERPRISE

Transportation Master Planning Process and System Design

Managed TMS Carrier Analysis and Negotiations

Freight Invoice Audit/Bill Pay

TRANSPORTATION

EBIT

Revenue Growth

Comp SalesRight product – save a sale

Growth

Cost of Goods Sold asPercentage of Revenue

Cash OperatingCycle

Fixed AssetUtilization

Depreciation & Amortization as

Percentage of Revenue

Asset Utilization

Days in Inventory

Days SalesOutstanding

Days PurchasesOutstanding

Operating IncomeMargin

(Pro�tability)

Selling, General & Administrative as

Percentage of Revenue

Higher �ll-rates in all channels, yielding more demand satis�ed(e.g., fewer cancelled customer orders and back orders via less out of stocks)Integrated omni-channel operational support SKU growth and alternate selling channelsSharing new selling channels

Improved GM– less markdowns, higher services, reduction of processing errorsBetter landed costs (e.g., inventory execution at the chain level)

Better DC and call center utilizationReduced carrying costs– �rst year

Higher save-a-sale ratesImproved in stock– stores/DTC

Ability to manage payments just-in-timeImproved vendor negotiations

Longer useful life of call center, stores and distribution assetsMore sales per square foot

Less days of inventory(higher turns)

Pro�table endless-aisle

Decreased shipping expenses– real time order managementDecreased labor requirements in the call centers/DC/ful�llment centersImproved labor e�ciencies

DRIVINGPROFITABILITY

OMNI-CHANNELRETAIL ENVIRONMENT

IN AN

ENABLE Productive and Profitable Inventory Optimization Improving Sales, Profit Margins,

Working Capital and Inventory Turnover

TM

Complex Retail Challenges Into Results – Plain & Simple.The Retail Supply Chain is incredibly complex and ever evolving. In recent years, omni-channel retailing, mounting consumer demands and global competition have added to the complexity. Yet, supply chain is critical to retail success, directly impacting customer service, brand loyalty and competitive advantage. In a hyper competitive market where empowered consumers have many choices, retailers must continuously adjust their supply chains to meet increasing consumer requirements – balancing service and cost.

Technology remains one of the biggest hurdles to supply chain optimization. Not only has technology not kept pace with customer requirements, there are few experts in the market with the retail, supply chain and technology experience needed to optimize the entire retail chain.

enVista can help. We are the leading supply chain consulting and IT services provider to the retail industry. Our Retail Consulting Practice offers a team of consultants with deep, practical, omni-channel retail industry experience and unparalleled hands-on expertise to improve customer service, profitability and competitive advantage – from source to consumption.

TRANSFORM

It all begins with the right strategy…

877-684-7700 | info@envistacorp.com | www.envistacorp.com

HIGH-LEVELBENEFITS

TANGIBLE BENEFITS will be achieved through changes in processes, organization and policies, enabled by technology. This roadmap is the first step in the three year, omni-channel initiative.

Supply Chain Network Design Site Selections

Facility Design Build Omni-Channel Retail

3PL Evaluation and Selections Organizational Design

Transition Management

OMNI-CHANNEL SERVICES AT-A-GLANCE

TM

STRATEGY

Software System Selection WMS, LMS, WCS and TMS

Implementation Omni-Channel

Technology Strategy and Consulting IT Infrastructure and Management

Web Development

TECHNOLOGY

Supply Chain Material Flow Analysis LEAN Process Redesign

Facility Design Labor ManagementChange Management

OPERATIONS

ERP Evaluation and Implementation Process Documentation

Solution Audits CRM Implementation

Labor Standards Databasee-Commerce Rating Engine

ENTERPRISE

Transportation Master Planning Process and System Design

Managed TMS Carrier Analysis and Negotiations

Freight Invoice Audit/Bill Pay

TRANSPORTATION

EBIT

Revenue Growth

Comp SalesRight product – save a sale

Growth

Cost of Goods Sold asPercentage of Revenue

Cash OperatingCycle

Fixed AssetUtilization

Depreciation & Amortization as

Percentage of Revenue

Asset Utilization

Days in Inventory

Days SalesOutstanding

Days PurchasesOutstanding

Operating IncomeMargin

(Pro�tability)

Selling, General & Administrative as

Percentage of Revenue

Higher �ll-rates in all channels, yielding more demand satis�ed(e.g., fewer cancelled customer orders and back orders via less out of stocks)Integrated omni-channel operational support SKU growth and alternate selling channelsSharing new selling channels

Improved GM– less markdowns, higher services, reduction of processing errorsBetter landed costs (e.g., inventory execution at the chain level)

Better DC and call center utilizationReduced carrying costs– �rst year

Higher save-a-sale ratesImproved in stock– stores/DTC

Ability to manage payments just-in-timeImproved vendor negotiations

Longer useful life of call center, stores and distribution assetsMore sales per square foot

Less days of inventory(higher turns)

Pro�table endless-aisle

Decreased shipping expenses– real time order managementDecreased labor requirements in the call centers/DC/ful�llment centersImproved labor e�ciencies

www.mystore.com

www.smartshipit.com

Integrated e-com withEnterprise Commerce

Management

Drop ShipFrom Vendor (DSV)

Fulfillment

INVENTORY OPTIMIZATIONLeveraging Your Inventory Investment to Improve Your Gross Margin and Sales

o Advanced Financial and Merchandise Planning

o Assortment and Space Planning

o Replenishment and Allocation

o Demand Planning and Forecasting

o SKU Analytics

STORE OPERATIONSLeveraging Store Labor to Delight Your Customers

o Store Order Fulfillment • Pick up at Store • Ship from Store

o Inventory Control

o Operations Management • Time and Attendance • Labor Planning and Scheduling • Task Management • Training

o Cross-Channel Returns

SUPPLY CHAIN MANAGEMENTLeveraging a Synchronized Supply Chain to Improve Your Flow of Inventory From Source to Consumption

o Optimized Supply Chain Network

o Vendor and Purchase Order Management • EDI • Vendor Compliance

o Transportation Management

o Inventory Visibility

o Optimized Facility Design

o Third Party Logistics and Contract Support

CUSTOMER EXPERIENCE Retailers must create experiences that delight customers and drive brand loyalty. A comprehensive retail strategy and an optimized supply chain are essential. enVista develops omni-channel operational and technology strategies, ensuring retailers can keep promises made to customers.

OMNI-CHANNEL TECHNOLOGY Leveraging a Single or Best of Breed Platform to Maximize Your Profit and Service

o Enterprise Commerce Management™

o Order Management, Prioritization, and Orchestration

o Inventory Allocation – “Buy From Anywhere Ship from Anywhere”

o Mobile Point of Sale

o Enterprise Service Bus – Event Based Platform

o Cross-Channel Analytics

PEOPLE, PROCESS AND TRAININGLeveraging Store Labor to Delight Your Customers

o LEAN Training Focused on Eliminating Waste

o Standardized Operating Procedures

o Rigorous Training and Employee Development

o Incentive Based Pay

CIO APPROACH

THE PILLARS TOOMNI-CHANNEL SUCCESSSuccessful retailers stand on a strong supply chain foundation. At enVista, we have identified supply chain areas critical to operational strength and profitability. Our Retail Supply Chain Practice helps retailers build, bolster and balance the five pillars to omni-channel success:

EXPERIENCE AND EXPERTISEWe have walked in your shoes and understand your pain points. enVista’s Retail Consulting Team consists of former Vice Presidents of Merchandising, Planning and Distribution, Warehousing and Fulfillment, Store Planners and Retail CIOs. Accordingly, we bring a wealth of omni-channel, retail store and warehouse productivity expertise. Our results are most evident by our expanding list of retail clients who continue to partner with us year after year.

enVista has developed a C-I-O approach to improving retail processes.

C

INVENTORYRetailers are challenged to offer the right inventory, at the right location with the right quantity balance between channels. enVista's expert team helps retailers determine the correct balance, inventory positioning and allocation logic to fulfill from any channel, anywhere, any time. We help retailers understand the processes and enabling technologies to improve sales and profits through inventory optimization.

ORDERSBy far one of the most important aspects of retailing is meeting the order demands from customers. Therefore, it is mission critical to understand how to efficiently capture order demand and the processes required to fulfill orders through: POS, buy online ship from store, pick up at store, reserve at store and ship to store. We help retailers define both the physical and systemic processes to ensure order demands are met.

I

O

www.mystore.com

www.smartshipit.com

Integrated e-com withEnterprise Commerce

Management

Drop ShipFrom Vendor (DSV)

Fulfillment

INVENTORY OPTIMIZATIONLeveraging Your Inventory Investment to Improve Your Gross Margin and Sales

o Advanced Financial and Merchandise Planning

o Assortment and Space Planning

o Replenishment and Allocation

o Demand Planning and Forecasting

o SKU Analytics

STORE OPERATIONSLeveraging Store Labor to Delight Your Customers

o Store Order Fulfillment • Pick up at Store • Ship from Store

o Inventory Control

o Operations Management • Time and Attendance • Labor Planning and Scheduling • Task Management • Training

o Cross-Channel Returns

SUPPLY CHAIN MANAGEMENTLeveraging a Synchronized Supply Chain to Improve Your Flow of Inventory From Source to Consumption

o Optimized Supply Chain Network

o Vendor and Purchase Order Management • EDI • Vendor Compliance

o Transportation Management

o Inventory Visibility

o Optimized Facility Design

o Third Party Logistics and Contract Support

CUSTOMER EXPERIENCE Retailers must create experiences that delight customers and drive brand loyalty. A comprehensive retail strategy and an optimized supply chain are essential. enVista develops omni-channel operational and technology strategies, ensuring retailers can keep promises made to customers.

OMNI-CHANNEL TECHNOLOGY Leveraging a Single or Best of Breed Platform to Maximize Your Profit and Service

o Enterprise Commerce Management™

o Order Management, Prioritization, and Orchestration

o Inventory Allocation – “Buy From Anywhere Ship from Anywhere”

o Mobile Point of Sale

o Enterprise Service Bus – Event Based Platform

o Cross-Channel Analytics

PEOPLE, PROCESS AND TRAININGLeveraging Store Labor to Delight Your Customers

o LEAN Training Focused on Eliminating Waste

o Standardized Operating Procedures

o Rigorous Training and Employee Development

o Incentive Based Pay

CIO APPROACH

THE PILLARS TOOMNI-CHANNEL SUCCESSSuccessful retailers stand on a strong supply chain foundation. At enVista, we have identified supply chain areas critical to operational strength and profitability. Our Retail Supply Chain Practice helps retailers build, bolster and balance the five pillars to omni-channel success:

EXPERIENCE AND EXPERTISEWe have walked in your shoes and understand your pain points. enVista’s Retail Consulting Team consists of former Vice Presidents of Merchandising, Planning and Distribution, Warehousing and Fulfillment, Store Planners and Retail CIOs. Accordingly, we bring a wealth of omni-channel, retail store and warehouse productivity expertise. Our results are most evident by our expanding list of retail clients who continue to partner with us year after year.

enVista has developed a C-I-O approach to improving retail processes.

C

INVENTORYRetailers are challenged to offer the right inventory, at the right location with the right quantity balance between channels. enVista's expert team helps retailers determine the correct balance, inventory positioning and allocation logic to fulfill from any channel, anywhere, any time. We help retailers understand the processes and enabling technologies to improve sales and profits through inventory optimization.

ORDERSBy far one of the most important aspects of retailing is meeting the order demands from customers. Therefore, it is mission critical to understand how to efficiently capture order demand and the processes required to fulfill orders through: POS, buy online ship from store, pick up at store, reserve at store and ship to store. We help retailers define both the physical and systemic processes to ensure order demands are met.

I

O

DRIVINGPROFITABILITY

OMNI-CHANNELRETAIL ENVIRONMENT

IN AN

ENABLE Productive and Profitable Inventory Optimization Improving Sales, Profit Margins,

Working Capital and Inventory Turnover

TM

Complex Retail Challenges Into Results – Plain & Simple.The Retail Supply Chain is incredibly complex and ever evolving. In recent years, omni-channel retailing, mounting consumer demands and global competition have added to the complexity. Yet, supply chain is critical to retail success, directly impacting customer service, brand loyalty and competitive advantage. In a hyper competitive market where empowered consumers have many choices, retailers must continuously adjust their supply chains to meet increasing consumer requirements – balancing service and cost.

Technology remains one of the biggest hurdles to supply chain optimization. Not only has technology not kept pace with customer requirements, there are few experts in the market with the retail, supply chain and technology experience needed to optimize the entire retail chain.

enVista can help. We are the leading supply chain consulting and IT services provider to the retail industry. Our Retail Consulting Practice offers a team of consultants with deep, practical, omni-channel retail industry experience and unparalleled hands-on expertise to improve customer service, profitability and competitive advantage – from source to consumption.

TRANSFORM

It all begins with the right strategy…

877-684-7700 | info@envistacorp.com | www.envistacorp.com

HIGH-LEVELBENEFITS

TANGIBLE BENEFITS will be achieved through changes in processes, organization and policies, enabled by technology. This roadmap is the first step in the three year, omni-channel initiative.

Supply Chain Network Design Site Selections

Facility Design Build Omni-Channel Retail

3PL Evaluation and Selections Organizational Design

Transition Management

OMNI-CHANNEL SERVICES AT-A-GLANCE

TM

STRATEGY

Software System Selection WMS, LMS, WCS and TMS

Implementation Omni-Channel

Technology Strategy and Consulting IT Infrastructure and Management

Web Development

TECHNOLOGY

Supply Chain Material Flow Analysis LEAN Process Redesign

Facility Design Labor ManagementChange Management

OPERATIONS

ERP Evaluation and Implementation Process Documentation

Solution Audits CRM Implementation

Labor Standards Databasee-Commerce Rating Engine

ENTERPRISE

Transportation Master Planning Process and System Design

Managed TMS Carrier Analysis and Negotiations

Freight Invoice Audit/Bill Pay

TRANSPORTATION

EBIT

Revenue Growth

Comp SalesRight product – save a sale

Growth

Cost of Goods Sold asPercentage of Revenue

Cash OperatingCycle

Fixed AssetUtilization

Depreciation & Amortization as

Percentage of Revenue

Asset Utilization

Days in Inventory

Days SalesOutstanding

Days PurchasesOutstanding

Operating IncomeMargin

(Pro�tability)

Selling, General & Administrative as

Percentage of Revenue

Higher �ll-rates in all channels, yielding more demand satis�ed(e.g., fewer cancelled customer orders and back orders via less out of stocks)Integrated omni-channel operational support SKU growth and alternate selling channelsSharing new selling channels

Improved GM– less markdowns, higher services, reduction of processing errorsBetter landed costs (e.g., inventory execution at the chain level)

Better DC and call center utilizationReduced carrying costs– �rst year

Higher save-a-sale ratesImproved in stock– stores/DTC

Ability to manage payments just-in-timeImproved vendor negotiations

Longer useful life of call center, stores and distribution assetsMore sales per square foot

Less days of inventory(higher turns)

Pro�table endless-aisle

Decreased shipping expenses– real time order managementDecreased labor requirements in the call centers/DC/ful�llment centersImproved labor e�ciencies