OM-report Final

7/25/2019 OM-report Final

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OPERATIONS MANAGEMENT

FINAL PROJECT


2/28

Operations Management Final Report

NUCES-FAST

Section:

2013 BBA-B

Submitted to:

Mr. Mujahid u!!"i#

Submitted by:

Ah!a# Ba!hir Gi$$ L13-%&'1

Saad Ah("d )ha*aja L13-%+,0

Sh"ih )a(ra# a/ar L13-%&32Taa Jaaid L13-%&13

1


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Table of Contents:

Executive Summary:............................................................................................4

Service Description:.............................................................................................5

T" 4/ Bu!i#"!!5...............................................................................................5

Na("5.............................................................................................................5

L4645..............................................................................................................6

P4!i7i4#5..........................................................................................................6

Pri8i#6 S7ra7"65................................................................................................6

Selection process of the service:..............................................................................7

Id"a 9""$4("#75..............................................................................................7

Bu!i#"!! S8r""#i#65............................................................................................8

Competitive Advantage:........................................................................................8

Structuring:........................................................................................................9

Pr4j"87 Ma#a6"r5..............................................................................................10

Cu!74("r R"r"!"#7a7i"5...................................................................................10

Ma#a6"r Ca7"ri#65............................................................................................10

Ma#a6"r 9"!i6#i#65..........................................................................................10

Resources Required:..........................................................................................11

Competitive Dimensions:.....................................................................................11

rocess lan:....................................................................................................13

Na7ur" 4/ !"ri8"5.............................................................................................14

Ar4a8h 4/ !"ri8"5.........................................................................................14

Supply Chain Strategy:.......................................................................................16

E//"87 4/ JIT5...................................................................................................16

2


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!nventory Strategy:............................................................................................17

"tili#ation of $ean manufacturing concepts:...........................................................17

Team approach to %ob design:...............................................................................18

Area of enetration and &rea'even:......................................................................18

(uality Control and )easurement:.......................................................................19

*inancials:........................................................................................................20

(uestionnaire:..................................................................................................22

Self+Assessment:................................................................................................23

Ah!a# Ba!hir Gi$$ :L13-%&'1;5.............................................................................23

Saad Ah("d )ha*aja :L13-%+,0;5.......................................................................24

Muha((ad Taa Jaaid :L13-%&13;5.................................................................25

Sh"ih )a(ra# a/ar :L13-%&32;5........................................................................26

Executive Summary:

TAS) E"#7! i! a# ""#7 (a#a6"("#7 u!i#"!!.


5/28


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6/28


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L4645

5


7/28


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8/28

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9/28


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8


10/28

CE-Shei'h ,amran

*inancial

)anagerTayyab .avaid

&rand/)ar'eting)anager

Ah!a# Ba!hir

-perations

)anagerSaad Ah("d

Pr4j"87Ma#a6"r

Cu!74("rR"3r"!"#7a7i2"

Ma#a6"rCa7"ri#6

Ma#a6"r9"!i6#i#6

O7h"r Ma#a6"r!Fi/ #""d"dH


Structuring:


11/28


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10


12/28


Resources Required:

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13/28



14/28


rocess lan:

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15/28


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ar"5

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16/28


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17/28


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18/28


*i$$ 64 74 *a!7".


19/28


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r4/i7!.

Team approach to %ob design:


20/28


T47a$ r4/i7 i# 3 "ar! R!.10=000=000

Achieving brea'+even 3ithin the 2rd4

year4

(uality Control and )easurement:

Th" di//"r"#7 7"8h#iu"! i# 4rd"r 74 ("a!ur" 7h" ua$i7 4/ 4ur !"ri8" i#8$ud"

(uestionnaires *i$$ " u!"d u! i# 4rd"r 74 r"a8h a *id" ra#6" 4/ 8u!74("r! 6"77i#6

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Customer complaints *i$$ " r"84rd"d a#d *" *i$$ 7r 74 !a7i!/ 7h" u#!a7i!/i"d 8u!74("r! a!

(u8h a! *" 8a#.

19


21/28


*inancials:

20


22/28


21


23/28


(uestionnaire:

1H Ar" 4u !a7i!/i"d *i7h 4ur !"ri8"!5

S7r4#6$ A6r"" A6r"" N"u7ra$ 9i!a6r"" S7r4#6$ 9i!a6r""

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S7r4#6$ A6r"" A6r"" N"u7ra$ 9i!a6r"" S7r4#6$ 9i!a6r""

3H


24/28


Self+Assessment:

Ah!a# Ba!hir Gi$$ :L13-%&'1;5

05 6hat 3ere your roles and responsibilities on the group pro%ect7 8o3 3ere they

decided7

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a884rdi#6 74 7h" ar"a 4/ i#7"r"!7 4/ 7h" 6r4u ("("r!. M ar7 i# 7hi! r4j"87 *a! 4/

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7hi! ar7 /4r (" !4 47h"r 6r4u ("("r! 84u$d ha" a "77"r u#d"r!7a#di#6 4/ 7h" r4j"87.

15 6hat did you learn about pro%ect management by doing the group pro%ect7

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"rr4r! a#d 74 u7 (ai(u( 8r"a7ii7 i# 7h" r4j"87.

25 6hat did you learn about team3or' by doing the group pro%ect7

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$i!7"#i#6 74 7h"ir 4i#7 4/ i"*.

95 6hat 3ould you have done differently7 6hat 3ill you remember to do on the next

pro%ect you 3or' on after this experience7

I 7hi# *" did a 6r"a7 j4 4# 7hi! r4j"87 !4 I *4u$d ra7h"r !7i8 74 7hi! !7ra7"6 a#d *4#D7 d4

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*i7h4u7 a# r4$"(! "7*""# 7h" 6r4u ("("r!.5 &riefly assess each team member;s performance4 !f you had to give them a grade< 3hat

3ould it be7 !f you had 0== points to allocate to your team< ho3 3ould you allocate

them7

23


25/28


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84((i7("#7.

Saad Ah("d )ha*aja :L13-%+,0;5


decided7

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7ha7 *" r4id" ua$i7 !"ri8".


26/28


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844"ra7i" a#d "#84ura6i#6 7ha7 "7 (" *4ri#6 a7 ( "!7 74 84($"7" ( 7a! 4# 7i(".

N"7 7i(" I *4u$d *a#7 I 6"7 7h" !a(" ""ri"#8" a! I 647 7hi! 7i(".

5 &riefly assess each team member;s performance4 !f you had to give them a grade< 3hat


them7

I *4u$d a$$48a7" ""r4#" "ua$$ "8au!" ""r4#" did a *4#d"r/u$ j4 (ai#6 7hi! r4j"87.

Th"r" *a!#D7 a !i#6$" /r"" rid"r i# 4ur 6r4u. S4 I *4u$d 6i" "a8h ("("r 2, 4i#7.

Muha((ad Taa Jaaid :L13-%&13;5


decided7


27/28


I# 7hi! r4j"87 i/ I had 74 ra7" ""r4#"= I *4u$d ra7" 7h"( "ua$$ "8au!" I *a! #47

""87i#6 !u8h 6r"a7 *4r /r4( a$$ 4/ 7h"(. E"r4#" did a# "8"7i4#a$ j4.

Sh"ih )a(ra# a/ar :L13-%&32;5


decided7


28/28


4 &riefly assess each team member;s performance4 !f you had to give them a grade< 3hat


them7

Ea8h ("("r 4/ 7h" 6r4u did a ri$$ia#7 j4 a#d 6a" a #"* "r!"87i" a#d ar4a8h 74

84#!id"r 7h" 7ri8 !i7ua7i4#!. I *4u$d ra7" 7h"( 100 4i#7!= 2, 4i#7! "a8h /4r 8r"a7ii7= 7i("

(a#a6"("#7= 7"a( *4r a#d 84#/4r(i7.

OM-report Final

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