Informationfor visitors

hannovermesse.de

1

Services at the Exhibition Grounds

Accommodation services &tourist info

accommodation agency Information Center/IC, rooms 00.141 - 00.142 Hannover Marketing & Tourismus GmbH phone +49 511 12345-555fax +49 511 12345-556hotels@hannover-tourismus.de

www.hannover.de/hotels/hannovermesseOn-site locationInformation Center/IC

Airline See "Lufthansa"

Airport shuttle Connection to the fair groundSee "Public transport to the show"

ATMs (cash dispensers) On-site locationentrance NORD 1 entrance NORD 2 entrance SÜD 1

IC/Information Center in hall 21/north side in hall 13/west side

Baggage service / Pre-check-in Advance booking:BFM Incoming & Traveller Services GmbH

info@gepaeckservice.de

+49 511 977-4880

+49 511 977-4886

Airport counter: Arrivals Level C,open all year round On-site locationEingänge NORD 2/WEST 1

2

Car rental Europcar Autovermietung GmbH On-site locationInformation Center (IC), room 00.140

+49 511 848300Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

Rental documents and keys can be picked up at theEuropcar office in the IC, room 00.140 during theexhibition. car rental companies in Laatzen:Europcar Hannover Laatzen Hildesheimer Str. 230880 Laatzenphone +49 511 848300fax +49 511 8483066 Mo - Fr 07.30 - 18.00 hrs.Sa 08.00 - 12.00 hrs.Su 09.00 - 11.00 hrs.

www.europcar.de

de.st.hannover-sued@europcar.com Sixt AutovermietungKarlsruher Str. 1430880 Laatzen+49 180 5252525 Mo - Fr 06.30 - 19.00 hrs.Sa 08.00 - 12.00 hrs.Su 08.00 - 12.00 hrs. Trucks are available at both car rental companies.

Cash withdrawal, moneyexchange

Hannover Central Railway Station ("HauptbahnhofHannover")

www.reisebank.deHannover Airport

www.travelex.com

Payment with those foreign currencies is possible at allcash counters: GBP - British Pound DKK - Danish Krone SEK - Swedish Krona CHF - Swiss Franc USD - US Dollar

3

Church See "Religious facilities & services"

Cigarettes, cigars, tobacco See "Grocery"

Cloakrooms and left luggage Wardrobes are located in near distance to the entrances. The wardrobe for journalists is located in the press center. prices: wardrobe EUR 02.00luggage EUR 03.00

Combined admission /transportation tickets

Exhibitor passes and admission tickets are also validfor free fare on all buses and trains (2nd class) servingmetropolitan Hannover. For maps and stops visit

www.gvh.de

Copyshop Photocopies, business cards, fax service, digital printingOn-site locationInformation Center (IC)

+49 511 89-35100

+49 511 89-35101

copyshop@messe.de Opening hours

Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

Services offered: - black & white copies up to size A3- color copies up to size A3- fax service- printouts from notebooks- laminating up to size A4- cutting machine for paper- business cards- badges- data transmission via USB Stick

Courier service TNT Express GmbH On-site locationShopping & Food area between halls 19 and 23

Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

+49 511 89-20612

+49 511 89-28612

www.tnt.com

Gabi.Ockershausen@tnt.de

Cultural events and nightlife www.hannover.de

4

Directory assistance +49 511 89-1188

E-mail service See "Internet Lounge"

Emission Zone Permits(windshield stickers)

www.tuev-nord.de/39477.asp

+49 511 986-0

+49 511 986-1237

First-aid station On-site locationbetween Nord 1 (North 1) entrance and Hall 19emergency call first-aid station: 114

Apr. 2 - Apr. 6 8 a.m. - 6 p.m.

Apr. 7 8 a.m. - 10 p.m.

Apr. 8 - Apr. 11 8 a.m. - 6 p.m.

Apr. 12 8 a.m. - 10 p.m.

Apr. 13 - Apr. 18 8 a.m. - 6 p.m.

Doctor on duty: +49 511 89-30030Apr. 8 - Apr. 12 8 a.m. - 6 p.m.

Flowers and plants See "Florists"

Gifts Chocolates, pralinesTrüffel Güse GmbHOn-site locationShopping & Food area between halls 11 and 12Shopping & Food area between halls 16 and 17

Mar. 18 - Apr. 21 7 a.m. - 6 p.m.

Mar. 25 - Apr. 17 8 a.m. - 6 p.m.

+49 511 89-20557

www.messe-supermarkt.deOn-site locationShopping & Food zwischen Halle 16/17 Shopping & Food zwischen Halle 19/23

Apr. 6 - Apr. 7 10 a.m. - 6 p.m.

Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

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Groceries Meats & sausagesStandbelieferungAhrberg Handelsgesellschaft mbH

www.gramann.bizOn-site locationShopping & Food area between halls 16 and 17

+49 511 89-28361

+49 511 89-28362Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

Seafood, snacks, restaurantStand delivery service"Nordsee" Fischspezialitäten GmbH

michael.woehler@nordsee.comOn-site locationShopping & Food area between halls 16 and17

Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

SupermarketSee "Grocery"

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Grocery Supermarket with coffee bar, snacks, backed goods,newspapers, tobaccos, Hardware & household goods,office & electrical suppliesStand delivery service

www.messe-supermarkt.de

On-site locationShopping & Food area between halls 16 and 17

+49 511 89-20555

+49 511 89-20550Mar. 25 - Apr. 17 8 a.m. - 6 p.m.

Minimarkets with coffee bar, snacksOn-site locationShopping & Food area between halls 1 and 3

+49 511 89-20556Apr. 2 - Apr. 16 8 a.m. - 6 p.m.

On-site locationShopping & Food area between halls 3 and 4

+49 511 89-20560Apr. 2 - Apr. 16 8 a.m. - 6 p.m.

On-site locationat Hall 7/south side, facing "Platz der Nationen"

+49 511 89-20559Apr. 2 - Apr. 16 8 a.m. - 6 p.m.

On-site locationShopping & Food between halls 11 and 12

+49 511 89-20564Mar. 18 - Apr. 21 7 a.m. - 6 p.m.

On-site locationShopping & Food area between halls 19 and 23

+49 511 89-20561Mar. 28 - Apr. 14 9 a.m. - 6 p.m.

Hannover tourist services On-site locationInformation Center (IC) rooms 00.141 - 00.142

+49 511 89-30646

+49 511 89-30645

hotels@hannover-tourismus.de

www.hannover.de/hotels/hannovermesseApr. 7 9 a.m. - 6 p.m.

Apr. 8 - Apr. 11 9 a.m. - 6 p.m.

Apr. 12 9 a.m. - 2 p.m.

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Internet Lounge On-site locationInformation Center (IC), room 00.112

+49 511 89-38992

+49 511 89-38172

internetlounge@messe.deApr. 5 10 a.m. - 6 p.m.

Apr. 6 - Apr. 11 8:30 a.m. - 6:30 p.m.

Apr. 12 8:30 a.m. - 6 p.m.

Jewish worship See "Religious facilities & services"

Laundry, dry cleaning, 24-hourdelivery service

Wäscherei Jahnke GmbHOn-site locationLaundry-Point; Information Center (IC), room 00.112

Lost & found On-site locationInformation Center (IC) Raum 00.112

+49 511 89-32695 Other contact points: üstra lost property office (subway) c/o üstra Reisen Nordmannpassage 630159 Hannover+49 511 7009523 lost property office Deutsche Bahnhotline +49 900 1990599 Lost & found items not collected during the show will behanded over to the city of Hannover's lost & found office: lost property office HannoverHerrenstr. 1130159 Hannover

+49 511 1684-2457

+49 511 1684-0751

Lufthansa The office on the fairgrounds is closed during thisexhibition.Ticketing, rebooking, refunds, check-in service: Call Center:

www.lufthansa.com

+49 180 5838426

www.miles-and-more.com

+49 180 55959

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Moslem worship See "Religious facilities & services"

Newspapers & magazines Special orders possibleSupermarketsSee "Grocery"

Office supplies Gifts, Office material www.messe-supermarkt.de

On-site locationShopping & Food area between halls 11 and 12

Mar. 18 - Apr. 21 7 a.m. - 6 p.m.

See also "Grocery"

Pharmacy Adler ApothekeOpening hours

+49 511 390 88 90

+49 511 390 88 919

www.apotheke-rethen.de

Photocopies See "Copyshop"

Police On-site locationEuropaallee, office building 7at hall 21 Entrance West 4

+49 511 89-20040

+49 511 1093615

+49 511 89-33636

+49 511 89-33637

Postal services Stamps, packages up to 20 kg each On-site locationShopping & Food area between halls 19 and 23in the TNT courier shop

+49 511 89-20612Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

Prepaid cards See "Office & computer supplies, photocopiers for rent,prepaid cards"

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Public transport to the show From the Central Railway Station (Hauptbahnhof)to the Messe/Nord terminal:Tram lines 8 and 18 (Stations along the wayinclude Kröpcke and Aegidientorplatz.)From the city center to the east entrance:Tram lines 6 or 16 to the Messe/Ost station.(Stations along the way include Kröpcke andTierärztliche Hochschule.)From Hannover Airport:Urban rail (S-Bahn) station betweenterminals B and C, line S5 to the CentralRailway Station (Hauptbahnhof) and follow theinstructions above for "From CentralRailway Station..."Timetables:

www.uestra.de

Rail connections Timetable information: +49 800 1507090Service hotline DB: +49 180 5 99 66 33(for tickets and prices; extra charges apply)

www.bahn.de

Rail transportation www.bahn.de

Religious facilities & services Christian worship Protestant service

www.evlka.deCatholic service

www.kath-kirche-hannover.deOn-site locationEcumenical Worship CenterPrayer room, personal guidanceInformation Center (IC)

Apr. 8 - Apr. 12 9 a.m. - 6 p.m.

Muslim worshipOn-site locationPrayer room at Hall 7, south side, facing "Platz derNationen" Jewish worshipSynagoge Haeckelstraße 8

info@jg-hannover.de

+49 511 810472

+49 511 852983Kosher meals available at the Jewish CommunityClubhouse. For reservations, call:

+49 511 28869546

For further information, visit: www.religionen-in-hannover.de

Room reservations See "Accommodation services & tourist info"

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Taxi stands During the exhibition taxis are located at the entrances: NORD 1NORD 2SÜD 1WEST 1WEST 2WEST 3 We advise to verify if credit card payment is acceptedbecause not all taxis do.

+49 511 3811

+49 511 8484

+49 511 824444

+49 511 434343

Trade fair newspaper"Messezeitung"

fair newspaper/MM Messe Dailyeditorial office MM Messe Dailyhall 09, stand E68contact: Claudia Bartsch Vogel Business Media GmbH & Co. KGMax-Planck-Strasse 7/997064 Würzburg

+49 0931 418-2686

+49 0931 418-2022

Travel agency Flight changes, reservations and schedules, traintimetables, hotel reservationsBCD Travel Germany GmbH

www.bcd-travel-direct.de

+49 511 9658-464 Booking of trips is also possible at the Central Informationat the Information Center/IC, room 00.112.

Urban trains & trams See "Public transport to the show"

Vehicles for disabled persons Chauffeured vehicles are available for disabled personsrequiring transportation within the exhibition grounds.

+49 511 89-33903

WLAN support internetlounge@messe.deOn-site locationInformation Center (IC), Room 00.112

+49 511 89-38992

+49 511 89-38172Apr. 5 10 a.m. - 6 p.m.

Apr. 6 - Apr. 11 8:30 a.m. - 6:30 p.m.

Apr. 12 8:30 a.m. - 6 p.m.

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