OD-Process Developmnt PJJ F2F 2nd Meeting

7/24/2019 OD-Process Developmnt PJJ F2F 2nd Meeting

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RGANIZATI NAL

DEVEL PMENT

PR CESS

PRESENTER :

NOR AZMI AHMAD

MOHD ZAMRI MAT ZAIN

HAPDZAN HUSAINI

LAI LUNG KWANG

INSTRUCTOR :

DR KHAIRUDDIN IDRIS


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rgan zat ona eve opmentProcess :

The Model


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Gary N.McLean (2!". Or#an$%a&$'n De(e)'*+en&: Pr$nc$*)e,-

Pr'ce,,e,- Per.'r+ance. San /ranc$,c'- USA: 0erre&&1K'e)er.


4/27

Re&r$ee3 r'+ &&*:44en.5$6$*e3$a.'r#45$6$4Or#an$%a&$'n73ee)'*+en&

8a,e3 'n &e K9r& Le5$n M'3e) ' Ac&$'n re,earc
http://en.wikipedia.org/wiki/Organization_developmenthttp://en.wikipedia.org/wiki/Organization_development


5/27

Re&r$ee3 r'+ &&*:44r*e'*)e.+'n,&er.c'+


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Re&r$ee3 r'+ &&*:44555.a9&'r,&rea+.c'+4Pre,en&a&$'n40ara&$,9na#ar1;


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8/27

Or#an$%a&$'n

4)ea3er rec'#n$%e, &a& a *r'8)e+ e>$,&, 5$c $+*ac& &e eec&$ene,,-

+$,,$'n ? ea)& ' 'r#an$%a&$'n.

Lea3er,$*

a, a $,$'n ' a 8e&&er 5ay an3 5an&, &' $+*r'e &e 'r#an$%a&$'n $n &er+

' *er'r+ance.

D$,,a&$,ac&$

'n 5$& &e *re,en& ,$&9a&$'n.

T' ac$ee&e $r,& ,&e*, &'5ar3, reac$n# &e 3e,$re3 $,$'n.

09,$ne,, $,

n'& a, 9,9a)


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WHYDIANOGS

IS

to identifysystem

parameters andrecognize

symptoms,problems, andcauses of teorganization

e!ecti"eness


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##$%&$#' #&

(igure of )e diagnostic process)entati"e *roblem

Areas Identi+ed

ollectData

-ore Data

Needed No.

Data(eedbac/

-ore DataNeeded No.

*roblem Areas

Identi+ed

No angeAt *resent

Diagnosis Wor/ on*roblem auses0

1esult is ange

lient)arget -oti"ated

)o Wor/ on *roblem

Y2S

#

3&

4

'NO

Y2SNO

5

6

7


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is used to analyze te organization as asocio8tecnical system interacting .it itse9ternal en"ironment

ause maps are matematical representationsof percei"ed causal relationsips among"ariables0 Among te most important factorssuc as :uantity, speed, fre:uency, :uality,morale, and so fort;)is tecni:ue assumes tat at any gi"en

moment an organization is in a state ofe:uilibrium$balanced


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INTERVENTION!

!!


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Se).

rene5a

)C'n

ce$e3 ' a, a re,*'n,e &' r'9&$ne an3 )ac6 '

$n&e))ec&9a) ,&$+9)a&$'n- 5$c carac&er$%e +any

'cc9*a&$'n, $n '9r ,'c$e&y (Gar3ner-@B; H93,'n-

@@".

Or#an$%a&$'n rene5a) 3e$ne a, an 'n#'$n# *r'ce,, '

89$)3$n# $nn'a&$'n an3 a3a*&a&$'n $n&' 'r#an$,a&$'n


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Ea)9a&$'n an3

+'n$&'r$n#

M'3e) ' $e a)&erna&$e

5ay, &' ea)9a&e

@.A,6 &e e>*er&

2.Wa&, &e &ar#e&

.D$3 5e $& &e &ar#e&

;.M$3 c'9r,e c'rrec&$'n

!.C'n&$n9e, +'n$&'r$n#

(We$,, ? Re$n- @


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S&a8$)$%$n#

*r'ce,,+a$n&enance *a,e.

&a6e,*)ace 9n3er c'n3$&$'n, ' 9nree%e ne,, 5$c are nece,,ary 'r &ecan#e, &' ae an $+*ac& 'nce $n&r'39ce3

'5eer

$& $, nece,,ary &a& &e can#e3 ,y,&e+ ,'9)3 ,&a8$)$%e &' a))'5 &ecan#e, &' *er+ea&e &e c9)&9re ' &e 'r#an$%a&$'n.

Te*r'ce,, c'n,$,&, ' ac&$$&$e, &' +a$n&a$n &e eec&$ene,, ' &e$n&eren&$'n 8y rece$$n# ee3 8ac6 a8'9& &e can#e ? *r'39ce3+'3$$ca&$'n,


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CIP IS

An 'n#'$n# e'r& &' $+*r'e *r'39c&,- ,er$ce, 'r

*r'ce,,e,

&r'9# $n&eren&$'n.

WH NEED CIP F

Or#an$%a&$'n en$r'n+en& 8eca+e +'re1+'re c'+*e&$&$e

an3 89,$ne,, 8eca+e 9,9a).On)y &5' &y*e ' 'r#an$%a&$'n 1 &',e &a& are can#$n# an3

&',e &a& are #'$n# '9& ' 89,$ne,,.

H W T D F

C'n&$n9'9,)y $n&r'39ce can#e, &r'9# re*ea&$n# &e

cyc)e

' 'r#an$%a&$'n 3ee)'*+en& *r'ce,,.


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Also non as Deming "#cle and made it $amo%s Dr '( Edards Deming

PD"A model as introd%ced 'alter A )hehart

Developand

implement plan

)t%d# theapproach

es*techni+%

e ,res%lt

De-ne andanal#zethe c%rrentprocess

Action :"orrection

*Prevention*Engra$tand planne.t "P


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KAIZEN

0E

NCHMARKINGT

M


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Organization need to contin%o%sl#

introd%ce changes thro%ghrepeating the c#cle o$ organizationdevelopment process $or contin%es

e.isting in the maret(


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OD-Process Developmnt PJJ F2F 2nd Meeting

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