Observing Group Process
description
Transcript of Observing Group Process
![Page 1: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/1.jpg)
Stewart L. Tubbs
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
10C H A P T E RC H A P T E R
Observing Group Process
![Page 2: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/2.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 2
Observing Group Process
• Glossary• Case Study• Observation Instruments• The Systems Approach
![Page 3: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/3.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 3
Glossary
• Analyzing Group Process—a method for group members to report their views of the group’s process.
• Functional Task Roles of Discussants—a method of recording which group members made comments that were task-oriented.
• Interaction Diagram—a graphic method for showing who talks to whom in a group discussion.
• Participant Rating Scale Form—a method for group participants to rate their group on a number of different dimensions.
![Page 4: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/4.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 4
Glossary
• Postmeeting Reaction Form—a method for allowing participants to assess their view of the group’s effectiveness.
• Progress Report on Group Interaction—a method for measuring each group member’s perceptions of a group meeting.
• Self-Centered Roles of Discussants—a method of recording which group members made comments that were more self promoting than group promoting.
• Socio-Emotional Roles of Discussants—a method of recording which group members made comments that were more socially oriented. These comments often build the group members’ feelings.
![Page 5: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/5.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 5
Glossary
• Team Diagnostic Questionnaire—a method of determining a group’s strengths and weaknesses from the viewpoint of the group members.
• The Collaborative Team Leader-Leader Version—a method for team leaders to assess their own group leadership effectiveness.
• The Collaborative Team Leader-Team Version—a method for team members to assess their group leader’s effectiveness.
![Page 6: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/6.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 6
Observation Instruments
• All of us benefit from periodic observation and feedback.
• The instruments that follow are designed to structure your observations in such a way as to help you learn more about how your group is performing.
![Page 7: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/7.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 7
Observation Instruments
• All-Purpose Discussion Rating Scale
Source: From Galanes, Adams, and Brilhart, 2000, p. 263.
![Page 8: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/8.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 8
Observation Instruments
• Interaction Diagram
Source: From Wilson, 2002, pp. 295-96.
![Page 9: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/9.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 9
Observation Instruments
• Functional Task Roles of Discussants
Source: From Wilson, 2002, p. 298. Based on K.D. Berne and P. Sheats (1948).
![Page 10: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/10.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 10
Observation Instruments
• Functional Socio-Emotional Roles of Discussants
Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).
![Page 11: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/11.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 11
Observation Instruments
• Self-Centered Roles of Discussants
Source: From Wilson, 2002, p. 301. Based on K.D. Berne and P. Sheats (1948).
![Page 12: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/12.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 12
Observation Instruments
• Analyzing Group Process
Source: From Huszczo, 1996, pp. 47-48.
![Page 13: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/13.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 13
Observation Instruments
• Team Diagnostic Questionnaire
Source: From Huszczo, 1996, pp. 43-45.
![Page 14: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/14.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 14
Observation Instruments
• The Collaborative Team Leader-Leader Version
Source: From LaFasto and Larson, 2001, p. 151.
![Page 15: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/15.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 15
Observation Instruments
• The Collaborative Team Leader-Team Version
Source: From LaFasto and Larson, 2001, p. 153.
![Page 16: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/16.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 16
Observation Instruments
• Postmeeting Reaction Form
Source: From Galanes, Adams, and Brilhart, 2000, p. 267.
![Page 17: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/17.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 17
Observation Instruments
• Participant Rating Scale Form
Source: From Galanes, Adams, and Brilhart, 2000, p. 267.
![Page 18: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/18.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 18
Observation Instruments
• Progress Report on Group Interaction
![Page 19: Observing Group Process](https://reader036.fdocuments.in/reader036/viewer/2022070421/56816071550346895dcf99e4/html5/thumbnails/19.jpg)
McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved.
Slide 19
The Systems Approach
• The most effective way to behave either as a leader or as a participant in a group varies with the type of group and the group’s objectives.