Nyspug fried info strategy session
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Jeff Fried CTO, BA Insight SharePoint User’s Group Information Strategy with O365 in Mind NYC | June 3
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Transcript of Nyspug fried info strategy session
Jeff FriedCTO, BA Insight
SharePointUser’s Group
Information Strategywith O365 in Mind
NYC | June 3
2
This session will show you how to craft an effective information strategy and steer your path to the cloud
Focused on Search and SharePoint since 2004
Longtime Search Nerd• CTO, BA Insight• Senior PM, Microsoft• VP, FAST• SVP, LingoMotors
Passionate About• Search• SharePoint• Information Management • Information Strategy
Align SupportPublishIterateRelateEvaluate
- to your business driver(s)
- based on value
- clearly and often
- in small projects
- to your infrastructure
- and adapt
ASPIRE
Align - to your business driver(s)
Outline
Impact of ineffective information strategyLack of strategic plans on what to use (SharePoint) for was given as 2nd biggest issue with adoption of SharePoint, following only lack of expertise to maximize its usefulness (46%)1
1 – The SharePoint Puzzle – adding the missing pieces - AIIM 2012
Laggards employing 1,000 knowledge workers waste over
annually unsuccessfully searching for information2
$5.7M
2 – Unlock the Hidden Value of Information - IDC 2015
Benefits of effective information strategy
1 – Unlock the Hidden Value of Information - IDC 2015
Leaders are
more likely than others to experience benefits that exceed
their expectations
5X
I’m in IT. Will the business listen to me?
Our data is all over the place!
How can I quantify the value?
Will a strategy really stop the chaos?
Moving to the cloud is overwhelming!
I can’t change the culture by myself
How will I fit this in? I have a day job you know…
Align Support Publish Iterate Relate Evaluate
Align - to your business driver(s)
Support - based on value
Gartner predicts ”by 2017, 75% of IT organizations will have a bimodal capability. Half will make a mess.”
FAST SAFE
Publish - clearly and often
Before Digital File Shares SharePoint
COMMUNICATE SIMPLY:
Versioning, centralization, metadata and more help us organize content…
Iterate - in small projects
Do a Content Inventory
Relate - to your infrastructure
Evaluate - and adapt
Align Support Publish Iterate Relate Evaluate
I need a 360° view
Our information is dynamic, but my reports are static
I don’t want to find documents,
I want to discover new information
Business RequirementsContent Systems
A Recipe for Improving your Search
Connect to Authoritative SourcesDevelop a list, prioritize, and iterate
MetaTag and Classify ContentUse metadata for governance, findability, and workflow
User ExperienceUnderstand and focus on users
Effective Strategy and PlanIncorporate your business drivers
Example: the Challenge
Users searching for content couldn’t connect the dots, were missing the context and only found incomplete content sets
No document found
Incomplete document sets
Inconsistent filing & metadata
Consolidate into 2 Cloud + 3 on-premises repositories
Connect to create a unified view
Standardizewith metadata
BA Insight Software PortfolioContent Connectivity - Secure connectors and federation to a wide variety of content systems, enabling unified views of all knowledge assets.
Content Classification - Auto-tagging, metadata generation, and text analytics to increase findability.
User Experience Applications - Smart Previews and User-Generated InfoSites help users find the right information faster for improved productivity.
Visit booth # 509 in the SharePoint area
of knowledge workers regularly access 4 or more systems to get the information they need to do their jobs
61%
regularly access 11 or more systems
of a typical knowledge worker’s day is spent looking for and consolidation information
spread across a variety of systems
36%
15%
http://youtu.be/NKMJe8NfLrQ
36
Information Management Strategy
Gartner
Information Management
Mike2.0
AIIM
IntuitiveThinking
Long-RangePlanning
OperationalPlanning
Information Strategy Development is not a linear process
https://www.gov.uk/government/news/information-strategy-to-give-people-more-control-over-their-care
Courtesy of Gartner
Align Support Publish Iterate Relate Evaluate
So….I don’t need a strategy, right?
It’s SaaS. I don’t have to run it.
Chart courtesy of xkcd
What is the same:
More volume, variety Faster velocity, cycle time New Models, new threats Higher user expectations
Less controlMore choice
What is different:
You are already in the cloud
More business stakeholders bypassing IT and directly pursuing cloud services, without consideration to governance More options for working with unstructured content New business demands coming at short notice - information
management infrastructure has to be more flexible Availability of cloud-based management tools
MINDSET: Information is an Asset
Volume Variety
Velocity Value
DelvePowerBI Yammer
Next-Gen Portals Office Graph API … more, faster
Migrate
Move everything to the cloud
at your own pace
Co-Exist
Maintain a hybrid model
Keep using On-Premises systems & customizations;
mix according to need
KCTCS (background)
ON ANY DEVICE…
By 2015 at least 60% of information workers will interact with content applications via a mobile device - Gartner
Outline
Courtesy of Eric Riz
Use IGNITE to sparkyour strategy discussionin “the new world”
AlignSupportPublishIterateRelateEvaluate
- to your business driver(s)
- based on value
- clearly and often
- in small projects
- to your infrastructure
- and adapt
