NYS Probation Officers Association Conference

2012

Gary Govel and Patti Donohue

Community Corrections RepresentativesNYS Division of Criminal Justice Services

Office of Probation and Correctional Alternatives

DCJS Office of Probation and Correctional Alternatives

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“The Six Habits of Highly Effective Probation Officers”

The essential styles and skills needed to be an effective PO…

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Number OneUse of motivational interviewing styles

• Empathic

• Genuine

• Honest

• Supportive

• Trustworthy

• Solution-Focused/Hopeful

• Fair

• Consistent

• Contingency-Based

• Interested

• Non- Argumentative

• Non-Judgmental

Use of motivational interviewing skills

• Express Empathy

• Develop Discrepancy

• Roll with Resistance

• Support Self-Efficacy

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Number TwoKnowledge and use of cognitive behavioral

interventions/treatments to target the major criminogenic need areas identified for offenders:

• SELF-CONTROL AND SELF-MANAGEMENT

• INTER-PERSONAL PROBLEM SOLVING

• SOCIAL PERSPECTIVE TAKING

• VALUES

• COGNITIVE STYLE (CONCRETE VS. ABSTRACT)

• CRITICAL REASONING4

Number ThreeFacilitation of Offender Employment

According to NIC: – In the U.S. more than 700,000 adults are released from prisons and over 9

million adults cycle through jails yearly

– There are complex behavioral health issues that impact the offender’s ability to obtain and retain gainful employment while remaining crime free.

NYS OWDS offers: – Training in Offender Employment Competencies certifying professionally

trained staff to facilitate the RSW! and R C! Curriculum offered by OPCA

– The goal is for offenders to become taxpayers and productive citizens in their communities 5

Number FourUse of graduated sanctions that are

Consistent/Swift/Predictable/ProportionateThe officer must consider:

1. The probationer’s history of compliance with the terms and conditions of probation; the gravity of the noncompliant behavior including the dangerousness to self and/or others; and other case specific circumstances.

2. Which sanctions might be suitable to achieve compliance and / or offender accountability or reducing the need for formal court intervention.

3. A series of graduated sanctions (such as intensifying the level of supervision, reprimands by department administrator, official changes in service providers and greater restrictions on movement) which can be imposed administratively by the department.

4. If the sanction is a violation of probation, review the feasibility and advisability of continuing the probation sentence with or without modification extending the probation term as provided by law: or when revocation of the probation sentence is recommended whether to propose a sentence of imprisonment coupled with probation as authorized by law when the original sentence of probation, contained no condition of imprisonment.

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Number Five

Use of graduated rewards/incentives

Reinforcement is the act of strengthening someone following a correct or

desired response. If we wish to increase pro-social behaviors we must use incentives/

rewards when pro-social behavior occurs.

Things to Remember About Reinforcers: There are many different types of reinforcers. They can be categorized as social or non-

social. Not all reinforcers are as powerful as others nor do they have the same impact on

everyone. People respond more favorably to different kinds of reinforcers. In general the most

influential reinforcers are social.

We need to learn to catch offenders doing things right - just as often as we

have learned to catch them doing things wrong!

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Number Six

Facilitating the relationship between the PO and the probationer

Thinking Reflectively -getting the gist of what they are trying to say to you

Listening Reflective y -let them know you heard them and understand, whether you agree or not

Be judicious with the ‘why’? A good rule of thumb for the use of the why question is that one must “earn the right” to use it by establishing a good degree of rapport and trust with the probationer.

The RESPONSIVITY PRINCIPLE states that supervision and treatment services should be delivered in a style and mode that is consistent with the

ability, willingness and learning style of the probationer.8

Questions?

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Answers!

Adult Info:

Gary.Govel@dcjs.ny.gov

518-457-4336

Juvenile Info and Training Info:

Patricia.Donohue@dcjs.ny.gov

518-485-5168

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