NTPC

NTPC

EXECUTIVE SUMMARY

We are privileged to place before you my best possible efforts in the form of training report on

“A COMPRHENSIVE STUDY ON CORPORATE SOCIAL RESPONSIBILITY IN NTPC,

KORBA” .The project was assigned to us by Mrs. Manoranjita Sahoo (Officer -HRD), NTPC

Korba and Mr. Zia Ur Rehman (Officer HR-CSR) who was our guide during our summer

training at Korba.

This project has been very inspiring and educative for us in gaining insight of corporate social

responsibility programme of NTPC, which is essential for Development of human resource in an

organization.

This project has been undertaken as a part of my VOCATIONAL TRAINING in partial

fulfillment of the requirement of Post Graduate Programme, EAST WEST COLLEGE OF

MANAGEMENT, BANGALORE. We wish this would empower the relation between the two

very important groups i.e. management and the society.

The study is based on the information collected from respondents through questionnaire. The

data analyzed is presented in the form of graph and on the basis of that conclusions are made. At

last the required suggestions are given.

During this period I learned how an actual project progresses. The project deals with what

kind of problems occur during the development of such projects, and how to tackle such

problems in order to meet the desired result.

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INDUSTRY PROFILE

ELECTRICITY INDUSTRIAL PROFILE

The electricity in India is predominantly controlled by the Government of India's public sector

undertakings (PSUs). Major PSUs involved in the generation of electricity include National

Thermal Power Corporation (NTPC), National Hydroelectric Power Corporation (NHPC)

and Nuclear Power Corporation of India (NPCI). Besides PSUs, several state-level corporations,

such as Maharashtra State Electricity Board (MSEB), are also involved in the generation and

intra-state distribution of electricity. The Power Grid Corporation of India is responsible for the

inter-state transmission of electricity and the development of national grid.

The Ministry of Power is the apex body responsible for the development of electrical energy in

India. This ministry started functioning independently from 2 July 1992; earlier, it was known as

the Ministry of Energy. The Union Minister of Power at present is Sushilkumar Shinde of the

Congress Party who took charge of the ministry on the 28th of May, 2009.

India is world's 6th largest energy consumer, accounting for 3.4% of global energy consumption.

Due to India's economic rise, the demand for energy has grown at an average of 3.6% per annum

over the past 30 years. In June 2010, the installed power generation capacity of India stood at

1,62, 366 MW while the per capita energy consumption stood at 612 kWh. The country's annual

energy production increased from about 190 billion kWh in 1986 to more than 680 billion kWh

in 2006. The Indian government has set an ambitious target to add approximately 78,000 MW of

installed generation capacity by 2012. The total demand for electricity in India is expected to

cross 950,000 MW by 2030.

About 75% of the electricity consumed in India is generated by thermal power plants, 21%

by hydroelectric power plants and 4% by nuclear power plants. More than 50% of

India's commercial energy demand is met through the country's vast coal reserves. The country

has also invested heavily in recent years on renewable sources of energy such

As wind energy. As of 2008, India's installed wind power generation capacity stood at 9,655

MW. Additionally, India has committed massive amount of funds for the construction of various

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nuclear reactors which would generate at least 30,000 MW. In July 2009, India unveiled a $19

billion plan to produce 20,000 MW of solar power by 2020.

Electricity losses in India during transmission and distribution are extremely high and vary

between 30 to 45%. In 2004-05, electricity demand outstripped supply by 7-11%. Due to

shortage of electricity, power cuts are common throughout India and this has adversely effected

the country's economic growth. Theft of electricity, common in most parts of urban India,

amounts to 1.5% of India's GDP. Despite an ambitious rural electrification program, some 400

million Indians lose electricity access during blackouts. While 80 percent of Indian villages have

at least an electricity line, just 44 percent of rural households have access to

electricity. According to a sample of 97,882 households in 2002, electricity was the main source

of lighting for 53% of rural households compared to 36% in 1993. Multi Commodity

Exchange has sought permission to offer electricity future markets.

GENRATION

Grand Total Installed Capacity is 1, 62,366 MW.

Thermal Power

Current installed capacity of Thermal Power (as of 06/2010) is 1, 04,424 MW which is 64.7% of

total installed capacity.

Current installed base of Coal Based Thermal Power is 86003.38 MW which comes to 53%

of total installed base.

Current installed base of Gas Based Thermal Power is 17,221 MW which is 10.61% of total

installed base.

Current installed base of Oil Based Thermal Power is 1,199.75 MW which is 0.74% of total

installed base.

The state of Maharashtra is the largest producer of thermal power in the country.

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http://en.wikipedia.org/wiki/Fossil_fuel_power_plant

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Hydro Power

India was one of the pioneering countries in establishing hydro-electric power plants. The power

plant at Darjeeling and Shimsha (Shivanasamudra) was established in 1898 and 1902

respectively and is one of the first in Asia. The installed capacity as of 2008 was

approximately 36877.76. The public sector has a predominant share of 97% in this sector.

Nuclear Power

Currently, seventeen nuclear power reactors produce 4,560 MW (2.81% of total installed base).

Renewable Power

Current installed base of Renewable energy is 16,492.42 MW which is 10.12% of total installed

base with the southern state of Tamil Nadu contributing nearly a third of it (5008.26 MW)

largely through wind power.

TRANSMISSION

Transmission of electricity is defined as bulk transfer of power over a long distance at high

voltage, generally of 132kV and above. In India bulk transmission has increased from 3,708ckm

in 1950 to more than 165,000ckm today (as stated by Power Grid Corporation of India). The

entire country has been divided into five regions for transmission systems, namely, Northern

Region, North Eastern Region, and Eastern

Region, southern region and western region. The Interconnected transmission system within each

region is also called the regional grid.

The transmission system planning in the country, in the past, had traditionally been linked to

generation projects as part of the evacuation system. Ability of the power system to safely

withstand a contingency without generation rescheduling or load-shedding was the main criteria

for planning the transmission system. However, due to various reasons such as spatial

development of load in the network, non-commissioning of load centre generating units

originally planned and deficit in reactive compensation, certain pockets in the power system

could not safely operate even under normal conditions. This had necessitated backing down of

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http://en.wikipedia.org/wiki/Tamil_Nadu

http://en.wikipedia.org/wiki/Renewable_energy

http://en.wikipedia.org/wiki/Asia

http://en.wikipedia.org/wiki/Shimsha

http://en.wikipedia.org/wiki/Darjeeling

http://en.wikipedia.org/wiki/Hydroelectric_Power

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generation and operating at a lower load generation balance in the past. Transmission planning

has therefore moved away from the earlier generation evacuation system planning to integrate

system planning.

While the predominant technology for electricity transmission and distribution has been

Alternating Current (AC) technology, High Voltage Direct Current (HVDC) technology has also

been used for interconnection of all regional grids across the country and for bulk transmission

of power over long distances.

Certain provisions in the Electricity Act 2003 such as open access to the transmission and

distribution network, recognition of power trading as a distinct activity, the liberal definition of a

captive generating plant and provision for supply in rural areas are expected to introduce and

encourage competition in the electricity sector. It is expected that all the above measures on the

generation, transmission and distribution front would result in formation of a robust electricity

grid in the country.

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COMPANY PROFILE

Established in 1975, NTPC, the largest power company the country has been consistently

powering of the growth of India. With an installed capacity of 24,249 Mega Watt (MW), NTPC

today contributes 27.08% of the nation’s power generation with only 20.06% of India’s total

installed capacity. An ISO 9001:2000 certified company; it is world’s 6 th largest thermal power

generator and second most efficient capacity utilization. The Corporation recorded a generation

of 159.11 Billion Units (BUs) in 2004-05, through 13 coal based , 7 gas based power plants, and

Joint Venture Projects spread all over the country.

Driven by its vision to lead, it has charted out an ambitious growth plan of becoming a 66,000

MW plus company by 2017. NTPC has been rated as one of the top most “Best Employer” of

the country for the year 2003, 2004 and 2005 in a row. “Best Companies to Work for in India”–

Business Today Survey 2004, it has developed into multi-location and multi-fuel company over

the past three decades. These achievements have been made possible by the 23500 strong and

motivated work forces that with their dedication are ever willing to take NTPC to greater

heights.

YEAR OF ESTABLISHMENT: 1983

Korba-the ‘Power City’ of Chhattisgarh is endowed with natural resources such as coal

and bauxite. Being rich in coal, Korba was chosen for setting up of pithead power plants. In early

stages, two power plants of MPEB (Now CSEB) were installed in the vicinity of Korba city.

Thereafter in January 1978 NTPC got clearance from the government to set up Thermal Power

Plant of 2100 MW Capacity at Korba.

In tune with the need for massive capacity addition in the changing scenario, plan for

another 500 MW Unit was commenced with the award of main plant on 24 th March 2006.It is

going to start operation by mid – 2010. Once completed, Korba will added another feather in its

cap by having the first Merchant Power plant of NTPC and will thus help the company in taking

one more step in its Mission 2017.

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In present day scenario, only the most economical, Qualitative and efficient power

generating station will meet the requirement of survival of the fittest. Korba Super Thermal

Power Station is constantly raising the bar of efficient and economical power generation for

excellence.

Despite over 25 years, NTPC Korba achieves over 97% PLF and is thus treated as one of

the best stations when we talk about Power Generation in India today. Meritorious Performance

Awards of twenty times in the last 26 years is a testimony to the fact that this project has created

a niche in the domain of Operation and Maintenance of thermal power stations. The station has

in fact set a benchmark in producing power at the lowest cost.

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o ABOUT THE COMPANY:-

NTPC Limited is the largest thermal power generating company of India. A public sector

company, it was incorporated in the year 1975 to accelerate power development in the country as

a wholly owned company of the Government of India. At present, Government of India holds

89.5% of the total equity shares of the company and the balance 10.5% is held by FIIs, Domestic

Banks, Public and others. Within a span of 31 years, NTPC has emerged as a truly national

power company, with power generating facilities in all the major regions of the country.

NTPC’s core business is engineering, construction and operation of power generating plants. It

also provides consultancy in the area of power plant constructions and power generation to

companies in India and abroad. As on date the installed capacity of NTPC is 27,904 MW through

its 15 coal based (22,895 MW), 7 gas based (3,955 MW) and 4 Joint Venture Projects (1,054

MW). NTPC acquired 50% equity of the SAIL Power Supply Corporation Ltd. (SPSCL). This

JV company operates the captive power plants of Durgapur (120 MW), Rourkela (120 MW) and

Bhilai (74 MW). NTPC also has 28.33% stake in Ratnagiri Gas & Power Private Limited

(RGPPL) a joint venture company between NTPC, GAIL, Indian Financial Institutions and

Maharashtra SEB Holding Co. Ltd. The present capacity of RGPPL is 740 MW.

NTPC’s share on 31 Mar 2007 in the total installed capacity of the country was 20.18% and it

contributed 28.50% of the total power generation of the country during 2006-07.

NTPC has set new benchmarks for the power industry both in the area of power plant

construction and operations. It is the cheapest average tariff in the country. With its experience

and expertise in the power sector, NTPC is extending consultancy services to various

organizations in the power business.

NTPC is committed to the environment, generating power at minimal environmental cost and

preserving the ecology in the vicinity of the plants. NTPC has undertaken massive afforestation

in the vicinity of its plants. Plantations have increased forest area and reduced barren land. The

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massive afforestation by NTPC in and around its Ramagundam Power station (2600 MW) has

contributed reducing the temperature in the areas by about 3°c. NTPC has also taken proactive

steps for ash utilization. In 1991, it set up Ash Utilization Division to manage efficient use of the

ash produced at its coal stations. This quality of ash produced is ideal for use in cement,

concrete, cellular, concrete, and buildingmaterial.

A "Centre for Power Efficiency and Environment Protection (CENPEEP) has been established in

NTPC with the assistance of United States Agency for International Development. (USAID).

Cenpeep is efficiency oriented, eco-friendly and eco-nurturing initiative - a symbol of NTPC's

concern towards environmental protection and continued commitment to sustainable power

development in India.

As a responsible corporate citizen, NTPC is making constant efforts to improve the socio-

economic status of the people affected by the projects. Through its Rehabilitation and

Resettlement programmes, the company endeavors to improve the overall socio-economic status

of Project Affected Persons.

NTPC was among the first Public Sector Enterprises to enter into a Memorandum of

Understanding (MOU) with the Government in 1987-88. NTPC has been Placed under the

'Excellent category' (the best category) every year since the MOU system became operative.

Recognizing its excellent performance and vast potential, Government of the India has identified

NTPC as one of the jewels of Public Sector ‘Navratnas’- a potential global giant. Inspired by its

glorious past and vibrant present, NTPC is well on its way to realize its vision of being “A world

class integrated power major, powering India’s growth, with increasing global presence”.

NTPC has institutionalized "Development Centers" in the company to systematically diagnose

the current and potential competency requirements of the employees with the objective of

enhancing their development in a planned manner. These Centers give a good insight to the

employees about their strengths and weaknesses, the gaps in their competencies which they can

bridge through suitable support from company. Due to innovative people management practices

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there is a high level of pride and commitment amongst employees as reflected in the various

external surveys including “Great Places to Work for in India” in which NTPC was rated third

Great Place to work for in the country in 2005.

A Powerful Performer:

Generated 140.87 Billion Units of electricity during 2002-03. Turnaround of Badarpur,

Unchahar, Tanda and Talcher Thermal power stations - a testimony to the company's

capabilities. Has achieved all the targets in the "Excellent" category set out in the Memorandum

of Understanding (MOU) with Govt. of India, for 16 years in succession.

Financial Strength:

A provisional turnover of Rs. 19,946.61 crore (US$ 4122 million) and after tax net profit of Rs.

3574.15 crore (US$ 739 million) during 2002-03.Authorised share capital of Rs. 10,000 crore.

Paid an interim dividend of Rs. 400 crore (US$ 82.66 million) for the year 2002-03 to the Govt.

of India. Already received funding proposals for over Rs. 7,219 crore (US$ 1491 million) from

various Banks and financial institutions for capacity addition programme.

State-of-the-art Technology:

First to introduce advanced systems like High Voltage Direct Current (HVDC), DDCMIS,

sliding pressure operations, ash water recirculation, etc in India. Super critical technology being

adopted for the first time in the country at NTPC's Sipat project to improve thermal efficiency

and reduce green house gas emissions. Closed cycle sea water cooling at Simhadri project has

been adopted for the first time in India. NTPC has taken up a detailed feasibility study through

USAID for setting up a 100 MW Integrated Gasified Combined Cycle (IGCC) pilot plant.

Sharing its expertise worldwide as a power consultant for more than a decade.

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o HISTORY

NTPC Company was incorporated on November 7, 1975 under the Companies Act as a private

limited company under the name National Thermal Power Corporation Private Limited, and the

word 'Private' was deleted on September30,1976 consequent upon the notification issued by the

government.

Exempting government companies from the use of word 'private' in their name On September 30,

1985, NTPC Company was converted from a private limited company into a public limited

company. Subsequently, the name of Company was changed to its present name NTPC Limited

and a fresh certificate of incorporation was issued on

October 28, 2005. The name of Company was changed to reflect the diversification of our

business operations beyond thermal power generation to include, among others generation of

power from hydro, nuclear and renewable energy sources and undertaking coal mining and oil

exploration activities.

NTPC Company is not operating under any injunction or restraining order.

In July 1976, the registered office of our Company was changed from Shram Shakti Bhawan,

New Delhi to Kailash Building, Kasturba Gandhi Marg, and New Delhi. Subsequently, in May

1979 the registered office of our Company was shifted to NTPC Square, 62-63, Nehru Place,

New Delhi and thereafter in October 1988 to its present location for administrative and

operational efficiency.

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o INCEPTION AND BACKGROUND OF THE COMPANY

India’s largest power utility, NTPC Ltd was set up in 1975 to accelerate power development in

India. Today NTPC is a diversified power major with presence in the entire value chain of the

power generation business. Apart from power generation, which is the mainstay of the company,

NTPC has already ventured into consultancy, power trading, as utilisation and coal mining.

NTPC ranked 317th in the ‘2009, Forbes Global 2000’ ranking of the World’s biggest

companies.

The total installed capacity of the company is 30, 144 MW (including JVs) with 15 coal based

and 7 gas based stations, located across the country. In addition under JVs, 3 stations are coal

based & another station uses naptha/LNG as fuel. By 2017, the power generation portfolio is

expected to have a diversified fuel mix with coal based capacity of around 53000 MW, 10000

MW through gas, 9000 MW through Hydro generation, about 2000 MW from nuclear sources

and around 1000 MW from Renewable Energy Sources (RES). NTPC has adopted a multi-

pronged growth strategy which includes capacity addition through green field projects,

expansion of existing stations, joint ventures, subsidiaries and takeover of stations.

NTPC has been operating its plants at high efficiency levels. Although the company has 18.79%

of the total national capacity it contributes 28.60% of total power generation due to its focus on

high efficiency.

In October 2004, NTPC launched its Initial Public Offering (IPO) consisting of 5.25% as fresh

issue and 5.25% as offer for sale by Government of India. NTPC thus became a listed company

in November 2004 with the government holding 89.5% of the equity share capital. The rest is

held by Institutional Investors and the Public. The issue was a resounding success. NTPC is

among the largest five companies in India in terms of market capitalization.

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o Installed Capacity

The generating capacity as well as plant performance or operational efficiency has been

continuously growing without break since its inception. NTPC’s Installed Capacity and

performance depicts the company’s outstanding performance across a number of parameters.

NO. OF PLANTS CAPACITY (MW)

NTPC Owned

Coal 15 23,895

Gas/Liquid Fuel 7 3,955

Total 22 27,850

Owned By JVs

Coal & Gas 4 2,294

Total 26 30,144

Regional Spread of Generating Facilities

REGION COAL GAS TOTAL

Northern 7,035 2,312 9,347

Western 6,360 1,293 7,653

Southern 3,600 350 3,950

Eastern 6,900 - 6,900

JVs 8,14 1,480 2,294

Total 24,709 5,435 30,144

o Coal Based Power Stations

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The coal based power station has been power stations have been always the main stay of NTPC.

It is one of the biggest users of coal in India. The entire generation back bone of NTPC is based

on its coal fired stations. Following are the coal based stations of NTPC.

o Gas/Liquid

Fuel Based Power

Stations

With a combined gas based

commissioned

capacity of 3955 MW,

NTPC caters to the

peeking demand for power.

GAS BASED STATE COMMISSIONEDCAPACITY(MW)

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COAL BASED(Owned by NTPC)

STATECOMMISSIONEDCAPACITY(MW)

1. Singrauli Uttar Pradesh 2,000

2. Korba Chhattisgarh 2,100

3. Ramagundam Andhra Pradesh 2,600

4. Farakka West Bengal 1,600

5. Vindhyachal Madhya Pradesh 3,260

6. Rihand Uttar Pradesh 2,000

7. Kahalgaon Bihar 1,840

8. Dadri Uttar Pradesh 840

9. Talcher Kaniha Orissa 3,000

10. Unchahar Uttar Pradesh 1,050

11. Talcher ThermalOrissa 460

12. Simhadri Andhra Pradesh 1,000

13. Tanda Uttar Pradesh 440

14. Badarpur Delhi 705

15. Sipat-II Chhattisgarh 1,000

Total23,895

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(Owned by NTPC)

1. Anta Rajasthan 413

2. Auraiya Uttar Pradesh 652

3. Kawas Gujarat 645

4. Dadri Uttar Pradesh 817

5. Jhanor-Gandhar Gujarat 648

6. Rajiv Gandhi CCPP Kayamkulam Kerala 350

7. Faridabad Haryana 430

Total 3,955

Hydro Based Power Projects (Under Implementation)

NTPC has increased thrust on hydro development for a balanced portfolio for long term

sustainability. The first step in this direction was taken by initiating investment in Koldam Hydro

Electric Power Project located on Satluj River in Bilaspur district of Himachal Pradesh. Two

other hydro projects under construction are Tapovan Vishnugad and Loharinag Pala. On all these

projects construction activities are in full swing.

NTPC – VISION

“A world class integrated power major, powering India’s growth, with increasing global

presence”

NTPC – MISSION

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“Develop and provide reliable power, related products and services at competitive prices,

integrating multiple energy sources with innovative and eco-friendly technologies and contribute

to society”.

NTPC CORE VALUES

(B- COMIT)

BUSINESS ETHICS

CUSTOMER FOCUS

ORGANIZATIONAL & PROFESSIONAL PRIDE

MUTUAL RESPECT AND TRUST

INNOVATION AND SPEED

TOTAL QUALITY FOR EXCELLENCE

BOARD OF DIRECTORS

Mr. R.S. Sharma Chairman and Managing Director, NTPC Limited, since May 01, 2008,

Mr. A.K. Singhal, Director (Finance) since August 2005

Mr. I.J.Kapoor, Director (Commercial) since December’ 2008

Mr. B.P. Singh Director (Projects)

OBJECTIVE OF THE COMPANY

1. BUSINESS PORTFOLIO GROWTH:-

To further consolidate NTPC‟S position as the leading thermal power generation

company in India and establish a presence in hydro power segment.

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To broad base the generation mix by evaluating conventional sources of energy to

ensure long run competitiveness and mitigate fuel-risks.

To develop a portfolio of generation assets in international markets.

To establish a strong brand in the domestic & international market

2. CUSTOMER FOCUS:-

To foster a collaborative style of working with customer growing to be a preferred

brand for supply of quality power.

To expand the future customer portfolio through profitable diversification into

Downstream business, inter alia retail distribution and direct supply.

3. PERFORMANCE LEADERSHIP:-

o To continuously improve on project execution time and cost in order to sustain long run

competitiveness in generation.

o To operate & maintain NTPC stations at par with the best-run utilities in the world with

respect to availability, reliability, efficiencies.

o To aim for performance excellence in the diversification businesses.

o To embed quality in all systems and processes.

4. HUMAN RESORUCE DEVELOPMENT:-

To enhance organizational performance by institutionalizing an objective and open

performance management system.

To align individual and organizational needs and develop business leaders by

Implementing a career development system.

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To enhance commitment of employees by recognizing and rewarding high

performance.

To build and sustain a learning organization of competent world-class professionals.

5. SUSTINABLE AND DEVELOPMENT:-

To contribute to sustainable power development by discharging corporate social

responsibilities.

To lead developmental efforts in the Indian power sector through efforts at policy

advocacy, assisting customers in the operations and management of power plant.

6. FINANCIAL SOUNDNESS:-

To maintain and improve the financial soundness of NTPC by prudent management

of the financial resources.

To develop appropriate commercial policies and processes this would ensure

remunerative tariffs and minimize receivables.

COMPETITORS’ OVERVIEW

Tata Power

Tata power is India’s largest private sector power utility. Its revenues are $ 1 bn. Its Profit after

tax is $ 137 mn. Its generation capacity is 2300 MW. Out of that in Mumbai, the capacity is 1800

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MW. It has presence in generation, transmission and distribution of power. It supplies power to

Mumbai and Delhi regions.

Business strategy:

The core business of Tata Power Company is to generate, transmit and distribute electricity. The

Company operates in two business segments: Power and Other services. The Power segment is

engaged in generation, transmission and distribution of electricity. The other services segment

includes electronic equipment, broadband services, and project consultancy and oil exploration.

Reliance Energy

Reliance Energy Ltd (REL) formerly known as Bombay Suburban Electric Supply (BSES) is a

part of the Anil Dhirubhai Ambani Group. It is an integrated power utility company in the

private sector in India which came into existence when it took over BSES in 2002.

The company is the sole distributor of electricity to consumers in the suburbs of Mumbai. It also

runs power generation, transmission and distribution businesses in other parts of Maharashtra,

Goa and Andhra Pradesh. REL has significant presence in the field of execution of the Power

projects on EPC (Engineering, Procurement and Commissioning) basis.

CESC

CESC, a power utility in India was setup in 1899. CESC Limited is a flagship company of RPG

Enterprises, which is one of India's well-managed groups of companies with a diversified

presence. Company brought thermal power to India more than 100 years ago and supplies power

to the city of Kolkata.

FUTURE GOALS:-

The company has also set a serious goal of having 50000 MW of installed capacity by 2012

and 75000 MW by 2017. The company has taken many steps like step-up its recruitment,

reviewing feasibilities of various sites for project implementations etc. and has been quite

successful till date. NTPC will invest about Rs 20,000 crore to set up a 3,960-megawatt

(Mw) coal-based power project in Madhya Pradesh. Company will also start coal production

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from its captive mine in Jharkhand in 2011-12, for which the company will be investing

about Rs 1,800 crore.

AWARDS AND ACHIVEMENT:-

o ACHIVEMENTS:-

NTPC was set up in 1975 with 100% ownership by the government of India. In the last

30 year, NTPC has grown into the largest power utility in India.

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In 1997, Government of India granted NTPC status of “Navratna” being one of the nine

jewels of India.

No.1 independent power Producer Company in Asia, 2008 in top 250 Global Energy

Company 2008 survey.

411th largest company in the world in the Forbes List of world’s largest companies for the

year 2007.

Ranked No.1 in the special category in “Best workplace for Large Organization” in 2008.

o AWARD’S:-

National Awards for Meritorious Performance during 2006-07.

Scope Meritorious Awards for good corporate Governance 2005.

Business world FICCI-SEDF Corporate Social Responsibility Award 2007.

‘Golden Peacock Global Award’ for Excellence in corporate Governance-2007.

Dun and Bradstreet American Express Corporate Awards 2008 for “Top India Company”

in the power sector.

India power award-2008 in category of Energy Efficiency by council of power utilities.

Leadership Award for sectoral excellence to CMD, NTPC.

PRODUCT PROFILE

What is electricity?

Electricity is a type of energy that can build up in one place or flow from one place to another.

When electricity gathers in one place it is known as static electricity (the word static means

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something that does not move); electricity that moves from one place to another is called current

electricity.

Making electricity

Just as electricity can make magnetism, so magnetism can make electricity. A bicycle dynamo is

a bit like an electric motor inside. When you pedal your bicycle, the dynamo clipped to the wheel

spins around. Inside the dynamo, there is a heavy core made from iron wire wrapped tightly

around—much like the inside of a motor. The core spins freely inside some large fixed magnets.

As you pedal, the core rotates inside these outer magnets and generates electricity. The electricity

flows out from the dynamo and powers your bicycle lamp.

The electric generators used in power plants work in exactly the same way, only on a much

bigger scale. Instead of being powered by someone's legs, pedalling furiously, these large

generators are driven by steam. The steam is made by burning fuels or by nuclear reactions.

Power plants can make enormous amounts of electricity, but they waste quite a lot of the energy

they produce. The energy has to flow from the plant, where it is made, to the homes, offices, and

factories where it is used down many miles of electric power cable. Delivering electricity this

way can waste up to two thirds of the power originally produced!

How does electricity get from a power plant to your home?

The heart of a power station is a large generator that extracts energy from a fuel. Some power

stations burn fossil fuels such as coal, oil, or gas. The heat produced is used to turn water into

steam at high pressure. This steam turns a windmill-like device called a turbine connected to an

electricity generator. Extracting heat from a fuel takes place over a number of stages and some

energy is wasted at each stage.

Detail Process Of Power Generation In Thermal Power Plants:

1. Fuel: The energy that finds its way into your TV, computer, or toaster starts off as fuel

loaded into a power plant. Some power plants run on coal, while others use oil, natural gas,

or methane gas from decomposing rubbish.

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http://www.explainthatstuff.com/turbines.html

http://www.explainthatstuff.com/heat.html

http://www.explainthatstuff.com/generators.html

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2. Furnace: The fuel is burned in a giant furnace to release heat energy.

3. Boiler: In the boiler, heat from the furnace flows around pipes full of cold water. The heat

boils the water and turns it into steam.

4. Turbine: The steam flows at high-pressure around a wheel that's a bit like a windmill made

of tightly packed metal blades. The blades start turning as the steam flows past. Known as a

steam turbine, this device is designed to convert the steam's energy into kinetic energy

(movement). For the turbine to work efficiently, heat must enter it at a really high

temperature and pressure and leave at as low a temperature and pressure as possible.

5. Cooling tower: The giant, jug-shaped cooling towers you see at old power plants make the

turbine more efficient. Boiling hot water from the steam turbine is cooled in a heat exchanger

called a condenser. Then it's sprayed into the giant cooling towers and pumped back for

reuse. Most of the water condenses on the walls of the towers and drips back down again.

Only a tiny amount of the water used escapes as steam from the towers themselves, but huge

amounts of heat and energy are lost.

6. Generator: The turbine is linked by an axle to a generator, so the generator spins around

with the turbine blades. As it spins, the generator uses the kinetic energy from the turbine to

make electricity.

7. Electricity cables: The electricity travels out of the generator to a transformer nearby.

8. Step-up transformer: Electricity loses some of its energy as it travels down wire cables, but

high-voltage electricity loses less energy than low-voltage electricity. So the electricity

generated in the plant is stepped-up (boosted) to a very high voltage as it leaves the power

plant.

9. Pylons: Hugh metal towers carry electricity at extremely high voltages, along overhead

cables, to wherever it is needed.

10. Step-down transformer: Once the electricity reaches its destination, another transformer

converts the electricity back to a lower voltage safe for homes to use.

11. Homes: Electricity flows into homes through underground cables.

12. Appliances: Electricity flows all round your home to outlets on the wall. When you plug in a

television or other appliance, it could be making a very indirect connection to a piece of coal

hundreds of miles away!

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http://www.explainthatstuff.com/transformers.html

http://www.explainthatstuff.com/transformers.html

http://www.explainthatstuff.com/how-heat-exchangers-work.html

http://www.explainthatstuff.com/steam-turbines.html

NTPC

Uses of Electricity:

Transport Trains, buses, trams and cars all use electricity.

Home Heating, lighting, television, radio, computer, telephones all rely on electricity.

Communication As well as providing power for computers, cell phones, fixed phones,

electricity is used as the medium for the transmission of signals.

RESEARCH METHODOLOGY

INTRODUCTION

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NTPC

Research is a mean to gain knowledge. It can be carried out either arbitrarily or in a systematic

fashion. Research concerns itself with obtaining information through empirical observation that

can be used to systematically develop logically propositions to attempt to establish casual

relationships among variables.

“Research methodology is a way to systematically solve the research problem. it includes not

only research methods, but also logic behind using the methods. It shows the type of sample

design used, its size and procedure used to draw the sample.

Research Design

According to American Marketing Association, “Research is the systematic gathering,

recording and analysis of data about problem relating to marketing of goods and services”.

Research methodology is the practical application of various tools and techniques to carry out

research work .Research methodology tells about the objective framework and limitation of work

.All business units operates in their world of uncertainty.

Research design is needed because it facilitates the smooth sailing of the various research

operations, thereby making research as efficient as possible yielding max information with min

expenditure of efforts, time and money.

o The implicit question posed.

o The explicit question proposed.

o Collection, analysis and interpretation of the information leading from question to

answer.

Primary data

PARTICIPATORY APPROACH – The study had adopted a participatory approach while

investigating field situation and in collecting quantitative as well as qualitative data.

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DISCUSSIONS AND MEETINGS – The researchers had hold discussion with the NTPC

officials and villagers from time to time.

OBSERVATION METHOD – The researchers used the observation method to cross-check,

supplement and validate the data collected through Focus Group Discussion (FGD). It was

also used to examine the findings drawn from the meetings and discussions, which provided

more insights about the problem.

The primary data regarding the community development and status of the villages was

collected through the questionnaire method by interviewing the villagers personally.

Secondary sources of data

. LITERATURE SURVEY – Secondary data collected through reports, CSR-CD and R&R

policies of NTPC, Korba. Need assessment survey 2006, Social perception survey reports

submitted by XIDAS.

Both qualitative and quantitative data were collected from various secondary sources. The list

of villages and documents on CSR policy, Budget statement, Expense, audit statements,

Official records were collected from the HR-Department of NTPC, Korba

Company database

Company annual reports

METHODOLOGY

Data Collection Method

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NTPC

To fulfill the objectives of my study, I have taken both primary and secondary data

Primary data: Interview method of data collection

Secondary data: The data is collected from the Magazines, Internet.

The various sources that were used for the collection of secondary data are

Internal files & materials

Websites – Various sites

Sample Design:-

In my case sample size was estimed through convenient sampling (non probability) a sample is a

part of target population, which is carefully selected to represent a population so it is very

necessary to define all these factors.

Universe where the study to be carried: our research was specifically focused to all the 40

villages adopted by NTPC.

Sampling unit – In our case the sampling unit was each and evey villager whose name was in

the List.

In my case source list was provided by NTPC.

Size of Sample-In my case 110 people was selected as total numbers of samples 10 people from

11 villages were selected as sample.

STATEMENT OF THE STUDY

In present scenario human resource management is very important for the development of the

organization. It is play very big role to reaching the organization goals. Now a day’s

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organization and employees they are concentrating on CSR activities are very big motivators

so that the researcher taken this topic for study.

OBJECTIVES OF THE STUDY

To prepare a comprehensive profile of all the activities done by the stations.

To determine the impact of CSR-CD activity on the social/cultural/economic conditions

of the people in communities.

To assess the changes in the quality of life among village communities through project

interventions.

To get more honed and objective description of social impact than what people might tell

publically.

To identify requirements of modifications of existing activities in order to take case of the

changing needs of the people.

To enhance community participation and community capacity building through CSR-CD

activities.

SCOPE OF THE STUDY:-

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NTPC

The summer internship of six weeks at NTPC Limited was with the purpose of unearthing a few

Facts about the NTPC. This was done to find the ground level reality associated with NTPC of

CSR level. It is also interesting to know about various factors which influence the statement of

the People.

LIMITATIONS OF THE STUDY

a. Very time consuming process

b. Villagers did not gave genuine answers

c. Lack of knowledge to villagers.

d. The present study has certain limitation under which it has carried out some of the

limitations experienced during the study are as follows.

e. Some of the information is of confidential in nature that could not be divulged for the study.

f. The study was conducted within a short period of 6 Weeks.

g. Be done as there was very limited data.

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NTPC

HUMANRESOURCEMANAGEMENT&CSR:-

HRM is concerned with getting better results with the collaboration of people. It is an integral

but distinctive part of management, concerned with people at work and their relationships within

the enterprise. HRM helps in attaining maximum individual development, desirable working

relationship between employees and employers, employees and employees, and effective

modelling of human resources as contrasted with physical resources. It is the recruitment,

selection, development, utilization, compensation and motivation of human resources by the

organization.

HUMAN RESOURCE DEVELOPMENT

NTPC believes in the power of people and it is the professional philosophy of the management

to create an enabling organisational culture for people to demonstrate their creativity, initiative

and involve in holistic development, through recognition and celebration of achievements.

Although NTPC has formulated many HR policies for employee’s development and growth, it

was felt that there is still space for enhancing employee’s motivation and morale on a continued

and sustained basis. Therefore, a bouquet of rewards and recognition schemes is evolved with

an objective of reinforcing good work and behaviour of employees in order to achieve

Organisational excellence.

To enhance organizational performance by institutionalizing an objective and performance

management system.

To individual and organizational needs and develop business leaders by implementing a

career development system.

To enhance commitment of employees by recognizing and rewarding high performance.

To build and sustain learning organization of competent world- class professionals.

To institutionalize core values and create a culture of team-building, empowerment, equity,

innovation and openness which would motivate employees and enable achievement of

strategic objectives.

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NTPC

We recognize that our employees are our prime assets and we always strive to

create an environment where employees feel they belong. We value their contributions,

support their development and help them balance their work and personal lives. Development

of skill and competencies and particularly safety awareness of our employees and also of

contract labour who are engaged in our works is a key issue for us. We constantly strive to

focus our human resource policies, benefit plans and programmers to enhance the performance.

Our employees /spouses have formed various welfare bodies like Pragati Club, Nucleas club,

Maitry Mahila Samiti and Balbhawan to promote various cultural & sports activities.

o HUMAN RESOURCE MANAGEMENT :

HRM can be defined as managing (Planning, organizing, directing & controlling) the

functions human relations with a view to contribute proportional to the organization individual &

social goals.

o HR FUNCTION IN NTPC LTD., KORBA

In order to achieve the above objectives, Human Resource Management undertakes the

following activities:

1. Human resource or manpower planning.

2. Recruitment, selection and placement of personnel.

3. Training and development of employees.

4. Appraisal of performance of employees.

5. Taking corrective steps such as transfer from one job to another.

6. Remuneration of employees.

7. Social security and welfare of employees.

8. Setting general and specific management policy for organizational relationship.

9. Collective bargaining, contract negotiation and grievance handling.

10. Staffing the organization.

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NTPC

o ORGANIZATION OF HR FUNCTION

The entire gamut of functions relating to personnel, Administration and Training in NTPC have

been organized under three levels, viz. Corporate, Regional and Project levels. The

responsibilities vary from level to level depending on the tasks assigned, accountability and

implementation criteria. Given in this section is an overview of these functions and their

corresponding scope at different levels.

o HR FUNCTION AT CORPORATE LEVEL

Major functions under this level are:

Industrial Engineering

Employment and Placement

Training

Management Development, Organizational Development and Personnel Research. .

Establishment

Policies and Rules

IR and Welfare Policy

HRD – Promotion, Performance Appraisal System and Employee Development.

Administrative Services

THE DIFFERENT DEPARTMENTS UNDER HR IN NTPC ARE:

PUBLIC RELATION

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This section looks after all the internal and external communication areas including press

relation, house magazines, advertising, films etc. the total advertisement activities of NTPC

ltd , including releasing of tender notices and job advertising are being co- coordinated by

the PR section.

EMPLOYEES SERVICES (HEADED BY: Mr. DHEERAJ KR GUPTA )

The main functions of employees’ services are as under

House allotment rules may be called NTPC Allotment of Residential accommodation Rules.

Fitting and white/ colors washing of company quarters at project sites / township.

Employees’ services provide accommodation to outside agencies for housing post office or

bank, police post and office of the revenue department.

This section recovers house rent from the employees’ allotted family accommodation in the

company’s township. And the charges for electricity will be recovered at flat monthly rates for

various types of quarters together with additional charges for air conditioner and geyser,

wherever installed, from the date of allotment of quarters.

The company shall take any responsibility of giving bail or contesting the case whenever there

is an accident by a driver, who is on duty. Otherwise these will have to be arranged by the

driver himself.

Bus facility for NTPC Employees.

Security for NTPC Township.

EMPLOYEES WELFARE (Headed by–Mr.K.Gopal Krishnan)

Welfare is a convenient term to cover all those aspects of industrial life that contribute to the

general wellbeing of the workers. Welfare helps to keep the atmosphere of township vibrant

and full of life and to improve satisfaction level of the employees and their family

members.Welfare is a broad term encompassing measures aimed at providing housing,

medical, schooling, sports, and games, social, cultural and recreational etc. facilities.

Welfare activities may be grouped under two broad categories:-

1. STATUTORY WELFARE ACTIVITY2. NON- STATUTORY WELFARE ACTIVITY

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STATUTORY WELFARE ACTIVITY

These activities include those activities which are applicable as per FACTORIES ACT, 1948. For example: canteen, etc.

NON-STATUTORY WELFARE ACTIVITY

These activities include those activities which are being laid down by management of NTPC Ltd., RIHAND for their employees. For examples: sports council, officers club, school, BAL bhawan, ladies club, etc. Organizing various events such as republic day, Independence Day, NTPC raising day, and event management during various VIP visit

EMPLOYEES RELATION ( HEADED BY: Mr. VIJAY KISHORE)

.This section coordinates with various employees associations in the matter of

employees’ benefits and policies to coordinate with government agencies like4 labour

officer, etc.

LAW SECTION ( HEADED BY: Mr. A.B.SAXENA)

a) The main functions of LAW Section are as under:

b) To provide legal support to various department of the project wherever required.

c) To make preventive measures for avoiding in fructuous litigation by legal vetting of

various types of contracts, agreements and security documents prior to their final

execution.

d) To minimize the cost of litigation wherever possible.

EMPLOYEE DEVELOPMENT GROUP

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This section looks after the overall development of employees. They focus on the

development aspects by looking after their training and development needs, career growth

needs, motivation and morale needs, etc.

The main functions of EDG are as follows:

Development Schemes for acquiring qualifications

Worker’s Education Schemes (Diploma / ITI etc.)

Adult Education Schemes

Scheme for acquiring higher / additional qualification

Scheme for sponsorship to ITI Course

o FUNCTIONS OF HUMAN RESOURCE MANAGEMENT

Establishment: This area covers the personnel activities pertaining to joining, posting &

transfers, confirmation/absorption, promotion & seniority, processing of resignation,

retirement cases pertaining to the non-executive employees of the project apart from the

employee entitlements of all the staff posted in projects as per the policies laid down.

Recruitment: This function deals with the various activities pertaining to recruitment of

all the non-executive manpower, Diploma & ITI trainees required for the project as per the

manpower budgets laid down.

IR & Welfare: This function deals with the implementation of various industrial relations

& welfare policies apart from the day-to-day problem solving and shop floor IR.

Administration: The activities under this area include the development and maintenance

of office facilities and administration of township like allotment, SC/ST horticulture etc.

Communication, receipt & dispatch and all such other activities required at the project level

are taken care of by this function.

Training: This function looks after the conduct of long duration training programmes

under the Executive/Diploma/ITI trainee schemes apart from short-term skill/

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worker/supervisory development programme. The development and maintenance of

workshops, hostels and other training facilities from a part of this function.

IMPORTANCE OF HUMAN RESOURCE MANAGEMENT

1: Attract highly qualified and competent people

2: Ensure that’s the selected candidate stays longer with the company.

3: Make sure that there is match between cost and benefit.

4: Helps the organization to create more culturally diverse workforce

SCOPE OF HRM AT ORGANIZATIONAL LEVEL

Background of the study

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Corporate Social Responsibility (CSR), also known as corporate responsibility, corporate

citizenship, responsible business, sustainable responsible business (SRB) and corporate social

performance' is a form of corporate self-regulation integrated into a business model. Ideally,

CSR policy would function as a built-in, self-regulating mechanism whereby business would

monitor and ensure their adherence to law, ethical standards, and international norms. Business

would embrace responsibility for the impact of their activities on the environment, consumers,

employees, communities, stakeholders and all other members of the public sphere. Furthermore,

business would proactively promote the public interest by encouraging community growth and

development, and voluntarily eliminating practices that harm the public sphere, regardless of

legality. Essentially, CSR is the deliberate inclusion of public interest into corporate decision-

making, and the honoring of a triple bottom line: People, Planet, and Profit.

The practice of CSR is subject to much debate and criticism. Proponents argue that there is a

strong business case for CSR, in that corporations benefit in multiple ways by operating with a

perspective broader and longer than their own immediate, short-term profits. Critics argue that

CSR distracts from the fundamental economic role of businesses; others argue that it is nothing

more than superficial window-dressing; others argue that it is an attempt to pre-empt the role of

governments as a watchdog over powerful multinational corporations.

Corporate Social Responsibility - What does it mean?

Different organizations have framed different definitions - although there is considerable

common ground between them. My own definition is that CSR is about how companies

manage the business processes to produce an overall positive impact on society.

Companies need to answer to two aspects of their operations-

1. The quality of their management - both in terms of people and processes (the inner circle).

2. The nature and quantity of their impact on society in the various areas.

Background of the topic

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NTPC

As my research topic was “Corporate social responsibility done by NTPC for villagers”. So I

concentrated on villages adopted by NTPC nearly 40 villages were adopted by NTPC for the last

5 years for CSR-CD programme. My project leader told me to do survey for villages and to tell

them about the benefits given by NTPC to them. My whole project was dependent on the needs

and benefits given to villagers by NTPC and also to collect the feedback from them.

I met 110 people and done analysis that how many are aware of the programme and enjoying the

benefits under CSR-CD programme.

In analysis I, find that out of 110 people most of them were either not aware or not bothered only

few of them were concerned with the activities occurring in villages.

My next job was then to basically find out the needs and prepare a priority chart for each and

every village.

CORPORATE SOCIAL RESPONSIBILITY

Social Responsibility is the obligation of managers to choose and act in a way that benefit

both the interest of the organization and those of the society as a whole.

Corporate Social Responsibility is the continuing commitment by business to behave

ethically and contribute to economic development while improving the quality of life of the

workforce and families as well as local community and society at large”.

CSR in NTPC Ltd. is not limited to only community development, but encompasses a whole

range of issues in line with global international CSR principles and practices.

A measure of NTPC’s commitment to CSR is that of 0.5% of its profit is set aside for

community development under the umbrella of CSR.

THE MAIN FUNCTIONS OF CSR ARE AS FOLLOWS:-

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NTPC

Achieve community development targets

Reduce Carbon Dioxide emission

Achieve ISO 1400/SA8001 certification

Involve professional (socio-economic surveys).

NTPC’s integrated approach towards Corporate Social Responsibility

Vision - “To be one of the world’s largest and best power utilities, powering India’s growth”,

NTPC mission statement on CSR states - “Be a socially responsible corporate entity with thrust

on environment protection, ash utilization, community development, and energy conservation”.

NTPC’s approach towards CSR has also been articulated in the corporate objectives on

sustainable power development as stated below:

“To contribute to sustainable power development by discharging corporate social

responsibilities.

To lead the sector in the areas of resettlement and rehabilitation and environment

protection including effective ash-utilization, peripheral development and energy

conservation practices.”

NTPC is a member of Global Compact, a UN initiative launched by its Secretary General Mr.

Kofi Annan and is committed to adhere to its ten principles in the areas of Human Rights, Labor,

Environment and Anti-corruption.

NTPC is also a member of Corporate Roundtable on Development of Strategies for Environment

(CORE) initiated by TERI and confirmed its support for the principles outlined in the CORE

Sustainability Charter drawn from International Chamber of Commerce’s Business Charter for

Sustainable Development.

NTPC has also adopted the Social Code framed by India Partnership Forum promoted by

Confederation of Indian Industries (CII) and UNDP.

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NTPC thus follows the global practice of addressing the CSR issue in an integrated multi-

stakeholder approach covering the environment and social aspects.

NTPC’s Mission Statement on CSR includes:

Continuously develop competent human resources to match world standards.

To be a responsible corporate citizen with trust on environment protection, rehabilitation

and ash utilization.

In pursuance of the Vision and Mission, NTPC has specific Corporate Objectives towards

sustainable power development:

To develop a learning organization having knowledge based competitive edge.

To create culture of team building, empowerment and accountability to convert

knowledge into productive action with speed, creativity and flexibility.

To contribute to sustainable power development by functioning as a responsible

corporate citizen and discharge social responsibilities in the areas of environment

protection and rehabilitation.

o CSR GOALS OF NTPC:

To encourage multi stake holder partnership.

Facilitating the development initiatives both at national & unit level.

Empowering the marginalized sections of society.

To initiate programs which are sustainable and based on community needs?

Aligning the development initiatives with that of the government agencies to avoid duplicity.

To lead the sector in the areas of resettlement and rehabilitation and environment protection

including effective ash utilization, peripheral development and energy conservation practices.

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o NTPC’S APPROACH ON CSR:

CSR in NTPC is not charity or welfare but a commitment for implementation of a host of

related policies

CSR in NTPC is not limited to only community development but encompasses a whole range

of issues in line with global international CSR principles and practices

o POLICIES AND PRACTICES ON CSR:

NTPC has adopted a visionary approach to address the issue of corporate social responsibility

since inception. For achieving its mission and objective, NTPC formulated specific policies. The

policies were formulated to address the issue of corporate social responsibility in a

comprehensive and systematic manner.

o Human Resources : Recruitment, Recognition to employees (NTPC awards, Viswakarma

Rashtriya Puraskar), Gender Equality, SC/ST, Special efforts for physically challenged

people.

o Education :

1. Quality primary and secondary schooling facilities to the children of its staff and that of

neighboring community in its township located all over India.

2. Workers Education Scheme - covers all employees in the workman category irrespective

of their educational qualification.

3. Adult Education Scheme - aims at providing functional adult literacy with a view to endow

the illiterate with skills for self directed learning to reliance and active involvement in

their environment.

4. Children’s Education Scheme – company has a policy on reimbursement of the

expenditure incurred by the regular employees towards tuition fees and hostel charges for

their children.

o Health : Schemes for regular employees, social security for retired employees, project

affected persons, neighboring communities, and physically challenged people.

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o Sports : stress is laid on sports and projects conduct rural meets on annual basis. It

encourages the local schools in vicinity to conduct games/ tournamants and provides them

facilities in terms of sports equipments, grounds, etc.

o National Calamities : NTPC has time to time donated towards the various relief funds at the

time of natural calamities to the Prime Ministers National Relief Fund, Prime Minister’s

National Defence Fund. Chief Ministers Relief Fund of Maharashtra, Gujarat, Rajasthan,

Orissa, Madhya Pradesh, West Bengal. NTPC also sends teams of doctors, engineers to the

affected areas.

o Social Security for old age : Benefits like Employees provident fund, gratuity, employees

voluntary benevolent fund, self contributory superannuation benefit (Pension Scheme),

NTPC Employees death relief scheme, medical benefit scheme.

o Safety : NTPC accords top priority to policies related to safety

1. Safety policy has been drawn up and communicated to all

2. Guidelines have been formulated for constituting committees to conduct inquiries in

cases of various types of accidents and dangerous occurrences.

3. A detailed procedure for reporting of accidents and dangerous occurrences has been

prepared.

4. Disaster management plans to ensure safety of all people in all the projects/stations of

NTPC.

5. Personal Protective Equipment is provided to all employees at projects.

6. Safety audit is organized at all projects/stations of NTPC every year.

7. Safety training is provided to all executives, supervisors and workmen at induction

stage itself.

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o Resettlement & Rehabilitation-R&R : Following facilities were being considered for land

oustees or nominees of land oustees under the basic guidelines followed by NTPC since 1980

1. Employment

2. Shop allotment

3. Petty contract works

The policy has been formulated with a clear objective that NTPC will take measures so that

project affected persons (PAP’s) are enumerated on the basis of loss of livelihood and not

loss of land alone and on individual basis instead of family basis.

OBJECTIVE OF CSR:-

In this program, you will enhance your ability to set priorities, measure results, and communicate

the value of CSR efforts across your organization. Specifically, you will learn how to:

Create competitive advantage through CSR

Assess risks and opportunities before making capital investments or other business

decisions

Align CSR strategies with organizational goals and capabilities

Evaluate current initiatives and consolidate efforts around key objectives

Present a business case for CSR initiatives

Implement CSR at all levels of the company

Understand how CSR directly affects current and future regulatory practices

Foster successful interaction with key internal and external stakeholders as well as

governments and nongovernmental organizations (NGOs)

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ANALYSIS AND INTERPRETATION

Comprehensive Target Area Profile

The area of study comprises of 11 villages of Korba district (Chhattisgarh state).The following

table reveals that out of 11 villages selected under NAS all the villages fall under Municipal

Corporation of Katghora block.

S.L.No Name of the village Nagar nigam ward Block District

1. Sumedha Nagar nigam ward no.40 Katghora Korba

2. Semlipali Nagar nigam ward no.40 Katghora Korba

3. Jamnipali Nagar nigam ward no.40 Katghora Korba

4. Dumarmura Nagar nigam ward no.39 Katghora Korba

5. Gopalpur Nagar nigam ward no.39 Katghora Korba

6. Ayodhyapuri Nagar nigam ward no.39 Katghora Korba

7. Baredimura Nagar nigam ward no.39 Katghora Korba

8. Chorbhatti Nagar nigam ward no.39 Katghora Korba

9. Lata Nagar nigam ward no.43 Katghora Korba

10. Agarkhar Nagar nigam ward no.43 Katghora Korba

11. Kandikhar Nagar nigam ward no.43 Katghora Korba

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VILLAGE WISE PERCEPTION ABOUT

EDUCATIONAL INFRASTRUCTURE

1 2 3 4 5 6 7 8 9 10 110

2

4

6

8

10

12

S.l.no.Name of the village(A) No. of primary school(B) No. of middle school(C) No. of secondary school(D) No. of high sec. school

INTERPRTATION:-

Table depicts that out of 11villages all the 11 villages have primary school center, there are 7

villages where there is no existence of middle school and only 4 villages have middle school.

Village Gopalpur has 1 primary school, 1 middle school, 1 secondary school and one higher

secondary school. This is the only village with highest number of schools. The students go to

NTPC Government School for further studies.

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STATUS OF ROADS :

Q: - How is the condition of roads?

Good

Not good

0 0.1 0.2 0.3 0.4 0.5 0.6 0.7

60%

40%

INTERPRTATION:-

The given graph show that the status of road in this 60% people agree for good and 40% say it’s

not good. In the rainy season it’s create more problem.

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HEALTH CARE FACILITIES?

Q:-How many Health care provided in their?

S.L.No Name of the village

H.C

1 Sumedha 12 Semlipali 13 Jamnipali 24 Dumarmura 1

5 Gopalpur 16 Ayodhyapuri 3

7 Baredimura 2

8 Chorbhatti 1

9 Lata 210 Agarkhar 111 Kandikhar 1

S.L.No

1 2 3 4 5 6 7 8 9 10 110

0.5

1

1.5

2

2.5

3

3.5

0 0 0 0 0 0 0 0 0 0 0 00

1 1

2

1 1

3

2

1

2

1 1

Series2Series1

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Q:-Medicines which they provide good or not?

Good

Average

Not good

0 0.05 0.1 0.15 0.2 0.25 0.3 0.35 0.4 0.45 0.5

40%

45%

15%

Q:-Doctors available or not for any time?

70%

30%

YES

NO

Q:-How is the other facility which they provide?

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Good Average Not good

60% 20% 15%

Good

Average

Not good

0% 10% 20% 30% 40% 50% 60%

60%

20%

15%

INTERPRTATION:-

By the analysis of all given place we can interpretate that the medicine facility is 40% good and

the doctors availability 70% people say good and other facility is 60% good so overall

performance of NTPC Healthcare facility is 80% good.

SOURCE OF WATER:-

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Sum

edha

Sem

lipal

i

Jam

nipa

li

Dum

arm

ura

Gop

alpu

r

Ayo

dhya

puri

Bar

edim

ura

Cho

rbha

tti

Lat

a

Aga

rkha

r

Kan

dikh

ar

1 2 3 4 5 6 7 8 9 10 11

0

20

40

60

80

100

120

(A) Water bodies

(B) Well & bore well

(C) Hand pumps

Q: - How is the water quality?

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Good Average Not good

70% 15% 15%

Good Average Not good0%

10%

20%

30%

40%

50%

60%

70%

70%

15% 15%

INTERPRTATION:-

According to the given chart out of 11 villages visited all the villages have presence of water

bodies (like ponds, rivulets, streams etc) 219 bore wells and wells are found in 8 villages and all

the villages have hand pumps. The maximum numbers of hand pumps are present in sumedha.

But during the summers shortage of water is a big problem in villages. In most of the villages

ponds get drown up during summer. Water table has got down during last few years because of

that most of wells either don’t have water or are dried.

SANITATION FACILITIES:-

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Available Not available

35% 65%

35%

65%

Chart Title

AvailableNot available

INTERPRTATION:-

The status of sanitation facilities in all the villages is not very good. Almost 4 villages have

partially sanitation facilities as some of the houses have toilets. But in none of the schools toilets

are there which a big problem is for students especially during rainy season. Ponds of the

villages were also not cleaned properly in most of the villages sanitation is taken care by nagar

nigam. Drains are mostly cleaned by villagers themselves. Thus overall sanitation status in none

of the villages was found to be satisfactory. This has given rise to several problems in villages

including health problems.

ELECTRICITY CONDITION:-

All the 11 villages have electricity installations. Most of the households are availing electricity

facility.

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Good

Average

Not good

0% 10% 20% 30% 40% 50% 60%

50%

40%

10%

Chart Title

INTERPRTATION:-

By the analysis of all given place we can interpretate that the condition of electricity is 50%

good some people agree average with 40% and 10% say that it’s not good.

Community level infrastructure:-

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82%

18%

panchayat bhawan

Community hall

Interpretation: - As per the chart given below out of 11 villages none of the villages has

panchayat bhawan. 6 villages have community hall. In community hall various activities like

adult education etc are provided. Various meetings are held in community hall in which

decisions regarding welfare of people are taken. In jamnipali even school is held in the

community hall.

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FINDINGS

Following are the findings arrived at from the study carried out at NATIONAL THERMAL

POWER CORPORATION LIMITED.

I observed from the study that the co-ordination and co-operation between the

workers and the top management is good.

It was seen during the study that the company has provide safety instruments for

employees for their better performance.

Management has provided all welfare facilities required to the employees.

I found that the company has their own transportation facility for the employees who

come from the city and remote areas.

It was heard that the company possess least percentage of accident rates compare to

similar organization.

It was observed that the company has taken up lot of initiates for protecting the

environment.

It seen the during my stay in company that the company has best art of technology.

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SUGGESTIONS :-

1. NTPC, Korba can make joint efforts with Nagar Palika Nigam in providing water sources

and sanitation facilities to the villages.

2. The first priority of NTPC, Korba can be to take measures for providing water to all the

villages, as all the villages faces problem related to this and specially in summer.

3. More health camps can be arranged in the areas where there is a problem related to

medical camps and medical stores.

4. NTPC, Korba can again start the Adult Education Centres in some villages where it had

stopped giving education like in Sumedha, Semipali.

5. NTPC, Korba can go for micro-financing Self Help Groups (SHG’s) for the skill up-

gradation of villagers like weaving, carpentary, dairy farm, etc.

6. Training programme for village youth can be arranged to help them with self-

employment.

7. School can be extended up to 12th standard that will benefit all the nearby villages.

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CONCLUSION:-

Although from the above data and analysis it is concluded that the condition of the villages is not

that good. There are still problems related to the water sources, ash pollution, drainage and

sanitation but what we have analyzed by going on the survey and interviewing the villagers

personally is that NTPC has done a lot for the village.

It has provided many syntax, constructed wells, installed hand pumps, arranged adult education

centers, skill up gradation centre for the adults so that they can earn their own livelihood. It has

also provided jobs to many villagers on contract basis.

NTPC has installed many new technologies in its plant for reducing the pollution and specially

the ash pollution. NTPC has adopted measures to effectively utilize the ash by making ash bricks

and also selling them to other nearby organizations. It do a lot of plantation every year, recently

it had planted 3, 00,000 plants and is planning to plant around 10, 00,000 plants in coming

years.

From the above tables related to the CSR Budget 2008-09 and 2009-10 it can be concluded that

KSTPS is trying a lot for the betterment of the villagers and will effectively utilize the CSR

Budget.

Recently NTPC has promised to give Rs 10, 00, 00,000 for an Engineering College in Korba and

for IIT which is going to start in Raipur. For which it had already given the first instalment of Rs

4,00,00,000.

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BIBLIOGRAPHY

Books reffered:

C.R.Kothari,”Research methodology”,2nd Edition,published by New Age

Publication,New Delhi

“Business research method” published by ICFAI centre for management research

Company documents

NAS Report by XIDAS

Society Perception Report by XIDAS

HORIZONS (Magazines of NTPC)

Pragati Samachar(Magazines of NTPC)

Official Records of NTPC

Intranet of NTPC, Korba

Internet:

www.ntpc.co.in

www.google.com

www.wikipedia.com

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ANNEXURE

QUESTIONNAIRE

PERSONAL INFORMATION

Dear sir/ Madam,

I Nita yadav conducting a survey on “CSR in NTPC’’

This survey is a part of my partial fulfillment of MBA course. Please provide relevant information by filling this questionnaire to make my survey more comprehensive. All details from your part will be kept confidential.

1. Educational Infrastructure?

Are you satisfied by the educational infrastructure? If not, what are the extra facilities that you are looking for? Has the Adult Education centre helped you?

2. Status of roads?

Do you have pakka roads connecting to the main roads? Are the roads periodically maintained or not?

3. Source of water?

List of the sources of water in your village. Are the water sources satisfactory?

4. Sanitation facilities?

Are the ponds and syntax in your village cleaned periodically? The frequency of cleaning the ponds should be increased?

5. Health Centre?

How many mobile camps have visited your village? The NTPC health camps are effective? Are the facilities reaching to the right people at the right time?

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6. Rural Sports?

Are the rural sports meet conducted at regular intervals?

Do the students take part in it and get advantages?

7. Fly Ash Utilization (Pollution Related) / Environment friendly

Is NTPC taking enough initiatives to minimize the degradation of environment?

Is NTPC taking afforestation initiatives for better environment?

(Signature) .

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Documents

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