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NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
COPA
1
CONTACT DETAILS OF THE BODY SUBMITTING THE QUALIFICATION FILE
Directorate General of Training (DGT)
Government of India, Ministry of Skill Development and Entrepreneurship,
Shram Shakti Bhavan, Rafi Marg
New Delhi-110001
Name and address of submitting body:
Directorate General of Training (DGT)
Government of India, Ministry of Skill Development and Entrepreneurship,
Shram Shakti Bhavan, Rafi Marg
New Delhi-110001
Name and contact details of individual dealing with the submission
Name: Shri Deepankar Mallick
Position in the organisation: Deputy Director General (T)
Address if different from above:
Tel number(s): 011-23710485
E-mail address: [email protected] List of documents submitted in support of the Qualifications File 1. Competency-based curriculum (Annexure 1) 2. Placement figures of few ITIs
NSDA Reference
To be added by NSDA
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SUMMARY
Qualification Title ‘Computer Operator and Programming Assistant’ (COPA)
Qualification Code N/A
Nature and purpose of the
qualification
National Trade Certificate; ; to train the 10th class pass students in
‘COPA’ trade and thus changing a non-worker to worker
Body/bodies which will
award the qualification
National Council for Vocational Training (NCVT)
Body which will accredit
providers to offer courses
leading to the qualification
National Council for Vocational Training (NCVT) affiliates the ITIs
on the basis of accreditation by Quality Council of India (QCI).
Body/bodies which will
carry out assessment of
learners
National Council for Vocational Training (NCVT)
Occupation(s) to which the
qualification gives access
The qualification gives access to jobs such as: • Computer Operator • Programming Assistant
Licensing requirements N/A
Level of the qualification in
the NSQF
Level 4
Anticipated volume of
training/learning required to
complete the qualification
S. No. Course Element
Notional
Training
Hours
1 Professional Skill (Trade Practical) 1260
2 Professional Knowledge (Trade
Theory)
252
3 Employability Skills 110
4 Library & Extracurricular activities 58
5 Project work 160
6 Revision & Examination 240
Total 2080
Entry requirements and/or
recommendations
Passed 10th class examination
Progression from the
qualification
• Can join Apprenticeship programme in industries/ organisations
leading to National Apprenticeship certificate (NAC) in relevant
trade.
• Can join Crafts Instructor Training Scheme (CITS) in the relevant
trade for becoming instructor in ITIs.
Planned arrangements for
the Recognition of Prior
learning (RPL)
1. At present the students who have passed 10th class with
minimum 3 years’ experience in relevant field can appear for
NCVT theory and practical semester examination directly.
2. The students who have passed SCVT examination in COPA
trade can also appear for the NCVT Examination in the relevant
semester and trade directly.
International comparability 1. Existence of any official document suggesting the comparability
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where known of the qualification with the qualifications in other countries is not
known.
2. However, ITI passed out trainees are getting employment in
many Gulf countries, European countries, Australia, New
Zealand, Singapore etc.
Date of planned review of
the qualification.
January 2020
Formal structure of the qualification
Title of component and identification code. Mandatory/
Optional
Estimated
size (learning
hours)
Level
(i) Install and setup operating system and
related software in a desktop computer.
(ii) Create, format and edit document using
word processing application software.
(iii) Create, format, edit and develop a document
by using spreadsheet application software.
(iv) Create and customize slides for
presentation.
(v) Create and manage database file using MS
Access.
(vi) Install, setup/configure, troubleshoot and
secure computer network including Internet.
(vii) Develop static web pages using HTML.
(viii) Develop web pages using Java Script.
(ix) Develop simple spread sheets by
embedding VBA.
(x) Maintain accounts of a company using
accounting software.
(xi) Browse, select and transact using E
commerce websites.
(xii) Secure information from Internet by using
cyber security concept
(xiii) Apply safe working practices.
(xiv) Comply environment regulation and
housekeeping.
(xv) Work in a team, understand and practice
soft skills, technical English to
communicate with required clarity.
(xvi) Understand and explain the concept in
productivity, quality tools, and labour
welfare legislation and apply such in day to
day work to improve productivity & quality.
(xvii) Explain energy conservation, global
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
162
108
108
72
72
108
108
252
288
144
36
36
18
10
35
25
15
3
4
4
4
4
4
4
4
4
4
4
4
4
4
3
5
5
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warming and pollution and contribute in day
to day work by optimally using available
resources.
(xviii) Explain personnel finance,
entrepreneurship and manage/organize
related task in day to day work for personal
& societal growth.
Mandatory
15
5
Please attach any document giving further detail about the structure of the qualification – eg a
Curriculum Document or a Qualification Pack.
Give the titles and other relevant details of the document(s) here. Include page references showing
where to find the relevant information.
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SECTION 1
ASSESSMENT
Body/Bodies which will carry out assessment:
National Council for Vocational Training (NCVT)
How will RPL assessment be managed and who will carry it out?
1. At present the students who have passed 10th class with minimum 3 years’ experience can
appear for NCVT theory and practical semester examination directly.
2. The students who have passed SCVT examination in ‘COPA’ trade can also appear for the
NCVT Examination in the relevant semester and Trade directly. NCVT will carry out the assessment
and State Directorates advertise in newspapers for informing the prospective candidates.
Describe the overall assessment strategy and specific arrangements which have been put in
place to ensure that assessment is always valid, reliable and fair and show that these are in
line with the requirements of the NSQF.
(1) Assessment process:
The assessment for the semester-based qualification is carried out by conducting formative
assessments, and end-of-semester examinations. The internal assessments for theory subjects and
practical are conducted by the concerned instructors for evaluating the knowledge and skill acquired
by trainees and the behavioural transformation of the trainees. This internal assessment is primarily
carried out by collecting evidence of competence gained by the trainees by evaluating them at work
based on assessment criteria, asking questions and initiating formative discussions to assess
understanding and by evaluating records and reports, and sessional marks are awarded to them.
Theory and practical examinations are conducted in Trade theory and Employability Skills. The
question papers for the theory Examinations contain objective type questions. Trade practical
examinations are conducted by the respective State Governments. However, the question papers for
the Trade practical are prepared by NCVT.
The marking pattern and distribution of marks for the qualification are as under:
MARKING PATTERN S. No. Subject for the trade test Maximum marks for the each subject 1 Trade Practical 100
2 Trade Theory 80
Objective type Written Test of 80 marks (Trade Theory 30 Marks & Employability Skills 50 marks)
3 Employability Skills
4 Internal Assessment 20
TOTAL: 200
(2) Minimum pass marks:
40% for each Theory Examination and 25% for each part/section of the Examination separately, and
60% marks for each Trade practical Examination.
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(3) Testing and certifications for the course:
OMR sheet based question paper.
A panel of expert paper setters, who are graduates in the concerned field with minimum 5-7 years
experience, is prepared for setting question papers for the Trade. The panel is vetted by the
Member Secretary, NCVT.
Paper setters are appointed from the panel after the approval of the competent authority for
setting the question paper.
The question papers are then moderated by the Board of Moderation to see if the paper is set as
per the requirement and syllabus.
Printed question papers, packed in sealed covers, are despatched to Banks/Police Stations for
keeping in safe custody.
The question papers are handed over to the Chairman/Principal of the Testing Centre two hours
before the commencement of the Examination.
An Examination Board consisting of representatives of industry/Employer/State Government are
set up to supervise and monitor the conduct of Examinations at every Centre.
Theory and practical Examinations are carried out with invigilators/examiners with the overall
supervision of the Examination Board.
Examiners called for evaluation of practical should have minimum technical qualification of a
Diploma in the respective engineering field. However, when diploma holders not available, the
qualification is suitably relaxed.
Examiners for practical Examinations are appointed preferably from Polytechnics/Engineering
colleges/Industry of repute. Government Departments or from amongst retired qualified personnel
possessing requisite qualifications and sufficient experience in the trade/discipline.
Each State Directorate prepares a panel of Examiners according to the norms as mentioned
above and the Examiners are appointed from the panel.
Flying squads from State Governments as well as the Central Government are constituted to
check malpractices during the conduct of Examinations.
OMR based answer sheets are evaluated by the third party evaluator only. Third party evaluator
is selected for three years by open bidding process.
Evaluation of every practical examination is carried out by the concerned examiner (from industry/
polytechnics) with the overall supervision of the Examination Board in a free and fair manner as
per the assessment criteria.
Till 2014, the marks were compiled by the State Governments as per NCVT guidelines and the
results were declared by the State Governments. At present, the marks are compiled by NCVT on
its portal www.ncvtmis.gov.in and the results are declared by the State Governments.
The successful trainees are awarded National Trade Certificates.
Overall assessment strategy:
Assessment of the qualification evaluates trainees to show that they can integrate knowledge, skills
and values for carrying out relevant tasks as per the defined assessable outcomes and assessment
criteria. The trainees may choose the preferred language for assessment. The underlying principle of
assessment is fairness and transparency. While assessing the trainee, assessor is directed to assess
as per the defined assessment criteria against the assessable outcomes. The evidence of the
competence acquired by the trainees can be obtained by conducting theory and practical
examinations, observing the trainees at work, asking questions and initiating formative discussions to
assess understanding and evaluating records and reports. The ultimate objective of the assessment
is to assess the candidates as per the defined assessment criteria for the assessable/ learning
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outcomes.
Specific Arrangements for assessment:
• Assessment is outcome-based.
• There are formative and summative assessments in Theory and Practical.
• Assessment is carried out in Trade theory, Trade Practical, Workshop Calculation and
Science, Engineering Drawing and Employability Skills.
• While Trade Theory and Trade Practical are used for assessing Trade-related jobs, Workshop
Calculation and Science is used to test trainee’s numerical skills, Drawing is used to test the ability of
the trainee to draw and read sketches and Employability skills is used to test the communication,
professional language, leadership, entrepreneurship and team-work abilities of the trainee.
• In addition to demonstration of theory and practical knowledge, trainees get a chance to
present total personality.
Quality assurance activities:
• Question papers are set by external paper setters
• Evaluation of Theory Examinations is done by third-part agency. Third party evaluator is
selected for three years by open bidding process.
• Trade Practical is examined by External Examiner (as explained above).
Please attach any documents giving further information about assessment and/or RPL.
Give the titles and other relevant details of the document(s) here. Include page references showing
where to find the relevant information.
ASSESSMENT EVIDENCE
Complete a grid for each component as listed in “Formal structure of the the qualification” in
the Summary.
NOTE: this grid can be replaced by any part of the qualification documentation which shows the same
information – ie Learning Outcomes to be assessed, assessment criteria and the means of
assessment.
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Title of Component: Computer Operator and Programming Assistant (COPA)
Assessable Outcomes and Assessment Criteria
GENERIC LEARNING/ ASSESSABLE OUTCOME
LEARNING / ASSESSABLE OUTCOME
ASSESSMENT CRITERIA
1. Apply safe working practices.
1.1 Follow and maintain procedures to achieve a safe working environment in line with occupational health and safety regulations and requirements and according to site policy.
1.2 Recognize and report all unsafe situations according to site policy.
1.3 Identify and take necessary precautions on fire and safety hazards and report according to site policy and procedures.
1.4 Identify, handle and store / dispose off dangerous goods and substances according to site policy and procedures following safety regulations and requirements.
1.5 Identify and observe site policies and procedures in regard to illness or accident.
1.6 Identify safety alarms accurately.
1.7 Report supervisor/ Competent of authority in the event of accident or sickness of any staff and record accident details correctly according to site accident/injury procedures.
1.8 Identify and observe site evacuation procedures according to site policy.
1.9 Identify Personal Productive Equipment (PPE) and use the same as per related working environment.
1.10 Identify basic first aid and use them under different circumstances.
1.11 Identify different fire extinguisher and use the same as per requirement.
2. Comply environment regulation and housekeeping.
2.1 Identify environmental pollution & contribute to the avoidance of instances of environmental pollution.
2.2 Deploy environmental protection legislation & regulations
2.3 Take opportunities to use energy and materials in an environmentally friendly manner
2.4 Avoid waste and dispose waste as per procedure
2.5 Recognize different components of 5S and apply the same in the working environment.
3. Work in a team, understand and practice soft skills, technical English to communicate with
3.1 Obtain sources of information and recognize information.
3.2Use and draw up technical drawings and documents.
3.3 Use documents and technical regulations and occupationally related provisions.
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SPECIFIC LEARNING/ ASSESSABLE OUTCOME
SEMESTER-I
LEARNING / ASSESSABLE OUTCOME
ASSESSMENT CRITERIA
7. Install and setup operating system and related software in a desktop computer.
7.1 Assemble computer and configuring the CMOS setup.
7.2 Install and configure OS and application software.
7.3 Install the printer and other peripheral devices.
7.4 Burn DVD
7.5 Troubleshoot the PC
7.6 Execute DOS and LINUX commands
7.7 Customize Windows and LINUX OS.
8. Create, format and edit document using word
8.1 Identify Word tools in the Ribbon.
8.2 Create a resume using various tools.
required clarity.
3.4 Conduct appropriate and target oriented discussions with higher authority and within the team.
3.5 Present facts and circumstances, possible solutions &use English special terminology.
3.6 Resolve disputes within the team
3.7 Conduct written communication.
4. Understand and explain
the concept in productivity,
quality tools, and labour
welfare legislation and
apply such in day to day
work to improve
productivity & quality.
4.1 Semester examination to test the concept in productivity, quality
tools and labour welfare legislation.
4.2 Their applications will also be assessed during execution of assessable outcome.
5. Explain energy
conservation, global
warming and pollution and
contribute in day to day
work by optimally using
available resources.
5.1 Semester examination to test knowledge on energy conservation, global warming and pollution.
5.2 Their applications will also be assessed during execution of assessable outcome.
6. Explain entrepreneurship and manage/organize related task in day to day work for personal & societal growth.
6.1 Semester examination to test knowledge on entrepreneurship.
6.2 It’s applications will also be assessed during execution of
assessable outcome.
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processing application software.
8.3 Design and print Magazine covers using various tools.
8.4 Demonstrate the use of shortcut keys , autocorrect and macros.
8.5 Perform Mail merge in MS Word.
8.6 Typing practice using open source typing tutor tools.
9. Create, format, edit and develop a workbook by using spreadsheet application software.
9.1 Create tables, chart and print using various functions and formulas, apply Conditional formatting.
9.2 Create a table and Perform Sorting; filtering, Subtotal, validation and goal seek on a table.
9.3 Prepare a pivot table and chart on any existing table.
10. Create and customize slides for presentation.
10.1 Edit images with Open Office Applications.
10.2 Create Slides and run slideshows.
10.3 Format objects, add Audio and Video.
10.4 Use Open Office for creating presentations.
11. Create and manage database file by using MS Access.
11.1 Create simple application on Relational Database in MS Access using data validation, filters, sorting, forms, query, report and macro.
11.2 Import , Export, Link, Backup and Retrieve database in MS Access.
12. Install, setup/configure, troubleshoot and secure computer network including Internet.
12.1 Identify different cables and connectors used in networking.
12.2 Assign Computer Name and workgroup to a computer
12.3 Prepare UTP cross cable & connect computers
12.4 Share a printer with Network
12.5 Share Internet using Windows Tools
12.6 Check Network connectivity
12.7 Configure HUB & Switch
12.8 Configure DHCP and firewall
12.9 Setup Video conferencing
12.10 Secure Network with various tools
12.11 Practice Web Browsing and create E Mail ID and sending receiving mails
12.12 Perform text chat and video chat using social network sites
12.13 Configure Outlook Express
12.14 Use Skype and Google+ or any other video conferencing site.
13. Develop static web pages using HTML.
13.1 Create simple static Web Pages using HTML tags.
13.2 Create simple static WebPages using internal styles (CSS) and external style.
13.3 Design static web pages using Kompozer.
SEMESTER-II
14. Develop web pages using Java Script.
14.1 Design a dynamic Web Page in JavaScript using various operators.
14.2 Design a dynamic Web Page in JavaScript using various control statements and looping structures.
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14.3 Design a dynamic Web Page in JavaScript using strings and functions.
14.4 Design a dynamic Web Page in JavaScript using Arrays and objects.
14.5 Design a dynamic Web Page in JavaScript using Web Forms and images.
15. Develop simple spread sheets by embedding VBA.
15.1 Create various types of macros in MS Excel.
15.2 Develop and execute a program in VBA using various operators and data types.
15.3 Develop and execute a program in VBA using control statements and looping structures.
15.4 Develop and execute a program in VBA using strings and functions.
15.5 Develop and execute a program in VBA using Arrays.
15.6 Design a VBA User Form and develop program using various control buttons and boxes.
16. Maintain accounts of a company using accounting software.
16.1 Create a company in Tally.
16.2 Create opening ledgers using an existing Balance Sheet.
16.3 Post voucher in tally in different modes.
16.4 Performing Cost Centre & Cost category.
16.5 Manufacture and transfer materials in Tally.
16.6 Show P/L A/c, Balance Sheet and other reports.
16.7 Apply Budget.
16.8 Post VAT & Service Tax related entry in Tally
17. Browse, select and transact using E-commerce websites.
17.1 Place order for products from E commerce websites for purchase.
17.2 Upload a product in E Commerce site for sale.
17.3 Identify security issues in E- commerce and payment operations.
18. Secure information from Internet by using cyber security concept.
18.1 Provide firewall security for Internet connection and Network System.
18.2 Make backup copies of important file, data and information.
18.3 Secure your Wi-Fi networks using wireless security features.
Means of assessment 1
Assessment will be evidence based comprising the following: Job carried out in labs/workshop Record book/ daily diary Answer sheet of assessment
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Viva-voce Progress chart Attendance and punctuality Assignment Project work
Means of assessment 2
Pass/Fail
The minimum pass percentage is 40% for each Theory Examination and 25% for each
part/section of the Examination separately, and 60% marks for each Trade practical
Examination.
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SECTION 2 EVIDENCE OF LEVEL
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OPTION A
Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
Process
Familiar, Predictable, Routine Situations of Clear Choice
Create, format and edit document using word processing application software.
o Create a resume using various tools.
o Design and print Magazine covers using various tools.
Create, format, edit and develop a document by using spreadsheet application
software.
o Create tables, chart and print using various functions and formulas,
apply Conditional formatting.
o Create a table and Perform Sorting; filtering, Subtotal, validation and
goal seek on a table.
Create and customize slides for presentation.
Create and manage database file using MS Access.
o Create simple application on Relational Database in MS Access using
data validation, filters, sorting, forms, query, report and macro
Install, setup/configure, troubleshoot and secure computer network including
Internet. o Secure Network with various tools
o Check Network connectivity
o Configure HUB & Switch
o Configure DHCP and firewall
Develop static web pages using HTML.
o Create simple static Web Pages using HTML tags.
In all the learning outcomes
for example ‘Create, format
and edit document using
word processing application
software’ and ‘Create and
customize slides for
presentation’, the learner
will be required to choose
appropriate tools, formats,
templates, shortcut keys as
per the requirement of the
job. The work will however
be done within a familiar,
predictable and routine
range of situations as
mentioned in the
assessment criteria.
Thus the learner requires to
demonstrate ability to work
in familiar, predictable,
routine, situation of clear
4
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Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
o Create simple static WebPages using internal styles (CSS) and
external style.
Develop web pages using Java Script.
o Design a dynamic Web Page in JavaScript using various operators.
o Design a dynamic Web Page in JavaScript using various control
statements and looping structures.
o Design a dynamic Web Page in JavaScript using strings and
functions.
o Design a dynamic Web Page in JavaScript using Arrays and objects.
o Design a dynamic Web Page in JavaScript using Web Forms and
images.
Develop simple spread sheets by embedding VBA.
o Develop and execute a program in VBA using various operators and
data types.
o Develop and execute a program in VBA using control statements and
looping structures.
o Develop and execute a program in VBA using strings and functions.
o Develop and execute a program in VBA using Arrays.
o Design a VBA User Form and develop program using various control
buttons and boxes.
choice.
And the NSQF level as per
this descriptor will be 4.
Professional
knowledge
Knowledge of facts in a field of work or study
Introduction to computer system. Concepts of Hardware and Software.
Function of motherboard components and various processors.
Various Input/ Output devices in use and their features.
The learner will need to be
well versed with Factual
knowledge of field of
computer hardware,
4
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Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
Main features of Windows OS
Basic Hardware and software issues and their solutions.
Usage of Application software and Antivirus.
Line Interface & Linux Operating Systems
Introduction to the various applications in MS office.
Introduction to Word features, Office button, toolbars.
Introduction to Excel features and Data Types.
Cell referencing and linking Sheets.
Introduction to various functions in all categories of Excel.
Concepts of sorting, filtering and validating data
Introduction to Open Office.
Introduction to the properties and editing of images.
Introduction to different formats of images and their uses.
Overview of popular databases, RDBMS, OODB and NOSQL.
Rules for designing good tables. Integrity rules and constraints in a table.
Relationships in tables.
Introduction to various types of Queries and their uses.
Designing Access Reports and Forms.
Network topologies. Introduction to LAN, WAN and MAN.
Network components, viz. Modem, Hub, Switch, Router, Bridge, Gateway etc.
Network Cables, Wireless networks and Blue Tooth technology.
JavaScript Basics – Data types, Variables, Constants and Conversion
between data types.
Arithmetic, Comparison, Logical Operators in JavaScript. Operator
software and various
applications for example
‘Introduction to the various
applications in MS office’,
‘Introduction to Word
features, Office button,
toolbars’ and ‘Introduction
to Excel features and Data
Types’
Hence NSQF Level is 4 for
this descriptor
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Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
precedence.
Program Control Statements and loops in JavaScript.
Arrays in JavaScript – concepts, types and usage.
The String data type in JavaScript. Introduction to String, Math and Date.
Properties, events and methods associated with the Button, Check Box, Label,
Combo Box, Group Box, Option Button, List Box, Scroll Bar and Spin button
controls.
VBA Data types, Variables and Constants.
Operators in VBA and operator precedence.
Mathematical Expressions in VBA.
Basics of Accounting, Golden Rules of Accounting, Voucher Entry, Ledger
Posting, Final Accounts Preparation.
Cash Book. Ratio Analysis, Depreciation, Stock Management.
Analysis of VAT, Cash Flow, Fund Flow Accounting.
Introduction to Tally, features and Advantages.
Implementing accounts in Tally.
Double entry system of book keeping.
Costing Systems, Concepts of Ratios, Analysis of financial statements.
Inventory Basics, POS Invoicing, TDS, TCS, FBT, VAT & Service Tax.
Tally Interface in Different Languages.
Professional
skill
Recall and demonstrate practical skill, routine and repetitive in narrow
range of application using appropriate rule and tool
Create, format and edit document using word processing application software.
The learner after the trainer
will be able to work
independently and recall
4
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Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
o Identify Word tools in the Ribbon.
o Create a resume using various tools.
o Design and print Magazine covers using various tools.
o Demonstrate the use of shortcut keys, autocorrect and macros.
o Perform Mail merge in MS Word.
o Typing practice using open source typing tutor tools.
Create, format, edit and develop a workbook by using spread-sheet
application software.
o Create tables, chart and print using various functions and formulas,
apply Conditional formatting.
o Create a table and Perform Sorting; filtering, Subtotal, validation and
goal seek on a table.
o Prepare a pivot table and chart on any existing table.
Create and customize slides for presentation.
o Edit images with Open Office Applications.
o Create Slides and run slideshows.
o Format objects, add Audio and Video.
o Use Open Office for creating presentations.
Create and manage database file by using MS Access.
o Create simple application on Relational Database in MS Access using
data validation, filters, sorting, forms, query, report and macro.
o Import , Export, Link, Backup and Retrieve database in MS Access.
Install, setup/configure, troubleshoot and secure computer network including
Internet.
and demonstrate practical
skill, routine and repetitive
in narrow range of
application, using
appropriate rule and tool as
per the job given to them.
This can be ascertained by
reading the Assessment
Criteria.
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Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
o Identify different cables and connectors used in networking.
o Assign Computer Name and workgroup to a computer
o Prepare UTP cross cable & connect computers
o Share a printer with Network
o Share Internet using Windows Tools
o Check Network connectivity
o Configure HUB & Switch
o Configure DHCP and firewall
o Setup Video conferencing
o Secure Network with various tools
o Practice Web Browsing and create E Mail ID and sending receiving
mails
o Perform text chat and video chat using social network sites
o Configure Outlook Express
o Use Skype and Google+ or any other video conferencing site.
Develop static web pages using HTML.
o Create simple static Web Pages using HTML tags.
o Create simple static WebPages using internal styles (CSS) and
external style.
o Design static web pages using Kompozer.
Develop web pages using Java Script.
o Design a dynamic Web Page in JavaScript using various operators.
o Design a dynamic Web Page in JavaScript using various control
statements and looping structures.
NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
COPA
20
Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
o Design a dynamic Web Page in JavaScript using strings and
functions.
o Design a dynamic Web Page in JavaScript using Arrays and objects.
o Design a dynamic Web Page in JavaScript using Web Forms and
images.
Develop simple spread sheets by embedding VBA.
o Create various types of macros in MS Excel.
o Develop and execute a program in VBA using various operators and
data types.
o Develop and execute a program in VBA using control statements and
looping structures.
o Develop and execute a program in VBA using strings and functions.
o Develop and execute a program in VBA using Arrays.
o Design a VBA User Form and develop program using various control
buttons and boxes.
Maintain accounts of a company using accounting software.
o Create a company in Tally.
o Create opening ledgers using an existing Balance Sheet.
o Post voucher in tally in different modes.
o Performing Cost Centre & Cost category.
o Manufacture and transfer materials in Tally.
o Show P/L A/c, Balance Sheet and other reports.
o Apply Budget.
o Post VAT & Service Tax related entry in Tally
The learner will also be
NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
COPA
21
Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
Browse, select and transact using E-commerce websites.
o Place order for products from E commerce websites for purchase.
o Upload a product in E Commerce site for sale.
o Identify security issues in E- commerce and payment operations.
Secure information from Internet by using cyber security concept.
o Provide firewall security for Internet connection and Network System.
o Make backup copies of important file, data and information.
o Secure your Wi-Fi networks using wireless security features.
Using quality concepts
Understand and explain the concept in productivity, quality tools, and labour
welfare legislation and apply such in day to day work to improve productivity &
quality.
responsible for own quality
of work and will have to use
quality tools to check own
work to ensure
conformance to
requirements of the job.
Hence NSQF Level is 4 for
this descriptor
Core skill
Language to communicate written or oral, with required clarity
Obtain sources of information and recognize information.
Use and draw up technical drawings and documents.
Use documents and technical regulations and occupationally related
provisions.
Conduct appropriate and target oriented discussions with higher authority and
within the team.
Present facts and circumstances, possible solutions &use English special
terminology.
Resolve disputes within the team
The work of a computer
operator involves creating
documents, presentation
slides, writing programs,
using formulas in
spreadsheets, etc on the
computer which requires
competence in written
language with required
clarity.
4
NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
COPA
22
Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
Conduct written communication.
Skill to basic arithmetic and algebraic principles
Create tables, chart and print using various functions and formulas, apply
Conditional formatting.
Create a table and Perform Sorting; filtering, Subtotal, validation and goal
seek on a table.
Prepare a pivot table and chart on any existing table.
Create simple application on Relational Database in MS Access using data
validation, filters, sorting, forms, query, report and macro
Performing Cost Centre & Cost category.
Apply Budget.
Basic understanding of social political and natural environment
Comply environment regulation and housekeeping.
o Identify environmental pollution & contribute to the avoidance of
The learner will also need to
communicate with team
supervisor to understand
the job and explain ones
work which requires
competence in oral
language, with required
clarity.
The learner will have to be
skilled in basic arithmetic
and algebraic principles in
order to work with formulas
and accounts related work
The learner will also need to
have basic understanding of
social political and natural
NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
COPA
23
Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
instances of environmental pollution.
o Deploy environmental protection legislation & regulations
o Take opportunities to use energy and materials in an environmentally
friendly manner
o Avoid waste and dispose waste as per procedure
o Recognize different components of 5S and apply the same in the
working environment.
environment as mentioned
in the learning outcome for
example ‘Comply
environment regulation and
housekeeping’
Hence NSQF Level is 4 for
this descriptor
Responsibility
Install and setup operating system and related software in a desktop
computer.
Create, format and edit document using word processing application software.
Create, format, edit and develop a document by using spread-sheet
application software.
Create and customize slides for presentation.
Create and manage database file using MS Access.
Install, setup/configure, troubleshoot and secure computer network including
Internet.
Develop static web pages using HTML.
Develop web pages using Java Script.
Develop simple spread sheets by embedding VBA.
Maintain accounts of a company using accounting software.
Browse, select and transact using E commerce websites.
Secure information from Internet by using cyber security concept
Apply safe working practices.
The computer operator and
programming assistant has
to perform all the learning
outcomes independently
and as per requirements of
the job, hence is
responsible for own work
and learning.
Hence NSQF Level is 4 for
this descriptor
4
NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
COPA
24
Title/Name of qualification/component: COPA Level: 4
NSQF Domain Outcomes of the Qualification/Component How the job role relates to
the NSQF level
descriptors
NSQF
Level
Comply environment regulation and housekeeping.
Work in a team, understand and practice soft skills, technical English to
communicate with required clarity.
Understand and explain the concept in productivity, quality tools, and labour
welfare legislation and apply such in day to day work to improve productivity &
quality.
Explain energy conservation, global warming and pollution and contribute in
day to day work by optimally using available resources.
Explain personnel finance, entrepreneurship and manage/organize related
task in day to day work for personal & societal growth.
NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
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SECTION 3 EVIDENCE OF NEED
What evidence is there that the qualification is needed?
Some of the employers are BHEL, HAL, Railways etc. The COPA pass-outs are mainly absorbed
in private sector.
Can also become Instructor in Government and Private ITI after doing CITS (Craft Instructor)
course.
Placement records from few ITIs are enclosed.
What is the estimated uptake of this qualification and what is the basis of this estimate?
The employment prospect for this qualification is very high. There is also high demand for starting
the training programme on this trade amongst new institutes. As of now the total seating capacity of
the training programme is 1,06,782 (including 30% supernumeraries) approximately in 2,110 ITIs.
What steps were taken to ensure that the qualification(s) does (do) not duplicate already
existing or planned qualifications in the NSQF?
The qualification is originally designed and approved by NCVT for the Craftsmen Training Scheme
and is in existence for the last 60 years. NCVT has been entrusted with the responsibilities of
prescribing standards and curricula for craftsmen training, advising the Government of India on the
overall policy and programmes, conducting All India Trade Tests and awarding National Trade
Certificates.
What arrangements are in place to monitor and review the qualification(s)? What data will
be used and at what point will the qualification(s) be revised or updated?
• Mentor Council (MC) for the IT and ITES sector was formed in 2014 to review the
curriculum of this qualification under the sector.
• CSTARI, the research wing of DGT, reviews and updates the qualification, in consultation
with industries and other stakeholders, on a regular basis by conducting trade committee meetings.
• DGT will keep on doing continuous comparative study in the trade by referring to relevant
upcoming qualifications in the National Qualifications Register (NQR) and relevant sectors.
Please attach any documents giving further information about any of the topics above.
Give the titles and other relevant details of the document(s) here. Include page references showing
where to find the relevant information.
NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016
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SECTION 4 EVIDENCE OF PROGRESSION
What steps have been taken in the design of this or other qualifications to ensure that there is
a clear path to other qualifications in this sector?
Qualifying trainee will obtain an NCVT Certificate in COPA trade has following progression:
i) National Apprenticeship Certificate
ii) National Craft Instructor Certificate under CITS
Please attach any documents giving further information about any of the topics above.
Give the titles and other relevant details of the document(s) here. Include page references showing
where to find the relevant information.