NPQ Instructor I. Introduction and Registration Sign the time in sheet. Classroom Rules –Students...

NPQ Instructor INPQ Instructor INPQ Instructor INPQ Instructor I

Introduction and RegistrationIntroduction and RegistrationIntroduction and RegistrationIntroduction and Registration

Sign the time in sheet.Sign the time in sheet.Classroom RulesClassroom Rules– Students can only miss 3.6 hours of the Students can only miss 3.6 hours of the

class.class.Excused or unexcused.Excused or unexcused.

– Be careful with the laptops, these are on Be careful with the laptops, these are on loan.loan.

– Silent your cell phonesSilent your cell phones– Notify instructor of emergencies.Notify instructor of emergencies.

Speaking ActivitySpeaking Activity

Find out some about your neighbor.Find out some about your neighbor.– NameName– AgencyAgency

How longHow longPositionPosition

– Current AssignmentCurrent Assignment– Why are you hereWhy are you here– Favorite TV showFavorite TV show– Favorite MovieFavorite Movie– Little known factLittle known fact– What else did you learn?What else did you learn?

OverviewOverview

Unit 1: Introduction/CommunicationUnit 1: Introduction/Communication

Unit 2: Legal ConsiderationsUnit 2: Legal Considerations

Unit 3: Instructor’s Role in SafetyUnit 3: Instructor’s Role in Safety

Unit 4: Demonstration TechniquesUnit 4: Demonstration Techniques

Unit 5: Instructional MediaUnit 5: Instructional Media

Unit 6: Instructional DeliveryUnit 6: Instructional Delivery

Unit 7: Classroom ManagementUnit 7: Classroom Management

Unit 8: Testing and EvaluationUnit 8: Testing and Evaluation

Terminal Performance ObjectiveTerminal Performance Objective

Students shall deliver a 10-15 minute Students shall deliver a 10-15 minute presentation using at least 3 different presentation using at least 3 different audio/visual aids.audio/visual aids.

Enabling ObjectivesEnabling Objectives

Examine the challenges instructors will Examine the challenges instructors will encounter and how to properly handle encounter and how to properly handle situations.situations.

Why be a fire service instructor?Why be a fire service instructor?

In-Service TrainingIn-Service Training

SupervisorSupervisor

What kind of impact can you have?What kind of impact can you have?

InfluencesInfluences

Who has influenced you?Who has influenced you?– CareerCareer– LifeLife– Etc…Etc…

Influence as InstructorsInfluence as Instructors

All levelsAll levels– StationStation– BattalionBattalion– DepartmentDepartment– RegionRegion

Promoting Positive ValuesPromoting Positive Values

Break down and build upBreak down and build up– ConstructivelyConstructively

Motivate othersMotivate others– Enthusiasm is contagious.Enthusiasm is contagious.

Instructor RolesInstructor Roles

Profession- requires specialized Profession- requires specialized knowledge and long, intense preparation knowledge and long, intense preparation that includes:that includes:– LearningLearning– MaintainingMaintaining– CommittingCommitting

Instructor JobInstructor Job

Many ObligationsMany Obligations

Plan and conduct trainingPlan and conduct training

Evaluate training programEvaluate training program

FeedbackFeedback

Provide formal informationProvide formal information

Organizational SuccessOrganizational Success

The instructor’s role is very important.The instructor’s role is very important.

Vital to the success of the organization.Vital to the success of the organization.


Philosophy and valuesPhilosophy and values

ChangeChange

Research, observation, and participationResearch, observation, and participation


Communicator between organization and Communicator between organization and studentsstudentsDiversity can be the greatest challenge.Diversity can be the greatest challenge.

““Organizational success depends on YOU.”Organizational success depends on YOU.”

Role ModelRole Model

Positively influence personnelPositively influence personnel

Model and influence performanceModel and influence performance

Promote high self-esteemPromote high self-esteem

Reflect professionalism and commitmentReflect professionalism and commitment

Characteristics of Effective Characteristics of Effective InstructorsInstructors

Three categories:Three categories:– Leadership AbilityLeadership Ability– Instructor AttributesInstructor Attributes– Qualities to EmphasizeQualities to Emphasize

Leadership AbilitiesLeadership Abilities

Lead or Guide learnersLead or Guide learners– Simple and manageableSimple and manageable

Provide learning opportunitiesProvide learning opportunities

Know when to followKnow when to follow– ““Let the reins go.”Let the reins go.”

Promote policyPromote policy

Instructor AttributesInstructor Attributes

Certain personal qualities and behaviors Certain personal qualities and behaviors contribute to the instructor’s success and contribute to the instructor’s success and effectiveness of transferring needed effectiveness of transferring needed information.information.


Include but not limited to:Include but not limited to:– Ability to understand and work well with Ability to understand and work well with

peoplepeople– Desire to teachDesire to teach– Competence in subjectCompetence in subject– EnthusiasmEnthusiasm


MotivationMotivation

Ingenuity and CreativityIngenuity and Creativity

EmpathyEmpathy

Mediation skillsMediation skills

Qualities to EmphasizeQualities to Emphasize

Positive characteristicsPositive characteristicsAvoid “Pit falls”Avoid “Pit falls”Students want:Students want:– HonestyHonesty– SinceritySincerity– SolutionsSolutions– InspirationInspiration– Positive humorPositive humor

CommunicationCommunication

What are ways that we communicate?What are ways that we communicate?


Two way processTwo way process

Instructor as mediatorInstructor as mediator

Communications modelCommunications model

Communications ModelCommunications Model

SenderSender

MessageMessage

Instructional Media (Medium)Instructional Media (Medium)

ReceiverReceiver

FeedbackFeedback

EnvironmentEnvironment

Communication modelCommunication model

MessageVia Medium

Feedback

Sender ReceiverCommunication

Process

SendersSenders

Starts hereStarts here

EncodesEncodes

MessageMessage

Convey intended messageConvey intended message

Clear and concise.Clear and concise.

Instructional MediaInstructional Media

Method or format message is transmittedMethod or format message is transmitted

Use a varietyUse a variety

ReceiverReceiver

Recipient of the messageRecipient of the messageDecodesDecodesFilters to consider:Filters to consider:– SemanticsSemantics– EmotionsEmotions– AttitudesAttitudes– Role expectationsRole expectations– Nonverbal cuesNonverbal cues

FeedbackFeedback

Gives the communicators an idea of how Gives the communicators an idea of how the individuals perceive each other.the individuals perceive each other.

ListeningListening– Sometimes hard but very important.Sometimes hard but very important.

Question, comment, argument, or Question, comment, argument, or agreement.agreement.

EnvironmentEnvironment

Hearing is different from listening.Hearing is different from listening.– DistractionsDistractions

Effective Effective CommunicationCommunication

Here’s a smile to lighten your day…Here’s a smile to lighten your day…This is the transcript of an ACTUAL radio conversation of a U.S. navalThis is the transcript of an ACTUAL radio conversation of a U.S. naval

ship with Canadian authorities off the coast of Newfoundland, 10/95.ship with Canadian authorities off the coast of Newfoundland, 10/95.

Americans:Americans:Please divert your course 15 degrees to the north to avoidPlease divert your course 15 degrees to the north to avoida collision.a collision.

Canadians:Canadians: Recommend you divert YOUR course 15 degrees to theRecommend you divert YOUR course 15 degrees to thesouth to avoid a collision.south to avoid a collision.

Americans:Americans:This is the Captain of a U.S. Navy ship. I say again, divertThis is the Captain of a U.S. Navy ship. I say again, divertYOUR course.YOUR course.

Canadians:Canadians: No. I say again, you divert YOUR course.No. I say again, you divert YOUR course.Americans:Americans:THIS IS THE AIRCRAFT CARRIER USS NIMITZ, WETHIS IS THE AIRCRAFT CARRIER USS NIMITZ, WE

ARE A LARGE WARSHIP OF THE U.S. NAVY.ARE A LARGE WARSHIP OF THE U.S. NAVY.DIVERT YOUR COURSE NOW!DIVERT YOUR COURSE NOW!

Canadians:Canadians: This is a lighthouse. You make the call.This is a lighthouse. You make the call.

Speaking TechniquesSpeaking Techniques

Learn, practice, and perfect speaking Learn, practice, and perfect speaking skills.skills.

Gain class attentionGain class attention

Recognize your own distracting Recognize your own distracting techniquestechniques

Other Challenges for InstructorsOther Challenges for Instructors

Meet Multiple prioritiesMeet Multiple priorities

Work with diverse learnersWork with diverse learners

Counter the apathy of personnel or Counter the apathy of personnel or managementmanagement

Adapt to changeAdapt to change


Cooperate with othersCooperate with others

Promote the organizationPromote the organization

Meet management directivesMeet management directives

Provide for safety.Provide for safety.


Continue professional developmentContinue professional development

Schedule trainingSchedule training

Manage funding and resourcesManage funding and resources

Recruit qualified instructorsRecruit qualified instructors

Any Questions?Any Questions?

SummarySummary

The instructor rolesThe instructor roles

Characteristics of effective instructorsCharacteristics of effective instructors


ChallengesChallenges

Any Questions?Any Questions?

The End.The End.

NPQ Instructor I. Introduction and Registration Sign the time in sheet. Classroom Rules –Students...

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