Featured Clients:

Moet Hennessey, KT Mobile, Procter & Gamble, Johnson & Johnson (Lifescan), Merck, Disney Mobile, ESPN Mobile

Technologies Used: Oracle Retail Solutions, Siebel Retail, Siebel Call Center, SOA, Siebel Analytics, Integration with SAP/Microsoft/Cloud/Oracle systems

Build a Retail Automation Program of your dreams for your Business at Fraction of the cost of market value

Retail Case Studies

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

Moet Hennessey

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Problem Statement

Restricted growth at the hands of antiquated or unconnected systems that don’t facilitate visibility, promote efficiency, or enable change across their retail business

Solution by NPI

Connect interactions by creating a unified experience across the store, web, mobile, and call center channels.

Gain actionable insight to make smarter decisions across your business.

Optimize operations to automate end to end processes, take advantage of economies of scale, and align the business around strategic customer-centric KPI’s.

Technologies Used

Service Oriented Architectures based Integration Technologies, Siebel Retail Merchandizing Operations Solution, Integration with Backend ERP / Legacy Systems, Avaya based CTI Integration

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

Korea Telecom

3

Problem Statement

Empowered, mobile, cross-channel customers have upped the competitive ante, forcing retailers to refine their formats, assortments, and pricing strategies just to maintain relevance and differentiation.

Planning, Pricing, Promotions and Optimization in a changing Market

Solution by NPI

Unified single source of Information from Master Data Management perspective for Merchandise Financial Planning, Assortment Planning

Category management, a collaborative process of strategic management of categories using roles, strategies, and tactics to differentiate your stores while maximizing sales and profit by satisfying more customer needs.

Technologies Used

Service Oriented Architectures based Integration Technologies, Siebel UCM (MDM Solution for Customers, Products, Suppliers), Shelf Management by Oracle, Siebel Pricing Management, Siebel Product Management. Integration with legacy systems

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

Procter & Gamble

4

Problem Statement

Unable to calculate profitabililty by Product Lines, Products, Territories, Employees, Time

Solution by NPI

Deployed Oracle Retail Data Model for cross-functional transaction storage,including retail applications, enterprise resource planning (ERP), and customerrelationship management (CRM), and advanced analysis for a full range of retailsubject areas, including Shrinkage, Space Utilization, PoS, Market Basket, Price Elasticity, Product Affinity Analysis and many other areas

Technologies Used

Oracle Retail Data Model (with all its features and integration), (MS SQL), SOA, Data Warehousing, Integration with SAP data model

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

Lifescan

5

Problem Statement

Unable to have a channel visibility, thereby affecting channel operations

Solution by NPI

Deployed Partner Relationship Management portal for 360 degree view of Partner Activities across the sales and Marketing spectrum

Technologies Used

PRM Solution, Integration with Legacy systems, System Conversion, Data Conversion, MS SQL Database

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

Merck

6

Problem Statement

Unable to launch the Scientific Leadership initiative without an organized Events & Marketing engineEngage Scientific leadership channel to promote drugs use across the spectrum

Solution by NPI

Developed an Events Management engine utilizing Siebel Events Management Module

Developed a Marketing Management engine utilizing Siebel MRM

Technologies Used

Siebel MRM, Siebel Marketing Analytics, Siebel eMail Marketing Server, Siebel eMail Response Management, SOA, data warehousing

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

Disney Mobile

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Problem Statement Retail sales increase by offering Disney

channels on cell phones

Solution by NPI Deployed enterprise mobile platform

through Integration to their Genesis billing platform and entertainment platform

Technologies Used Siebel Integration, SOA, Custom Mobility

Applications

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

ESPN Mobile

8

Problem Statement

Unable to integrate the billing and invoicing system with the retail sales; Inaccurate customer records

Solution by NPI

Deployed enterprise retail Integration platform for billing, invoicing and cross-sales; Deployed Siebel UCM solution for accuracy in billing

Technologies Used

Siebel Integration with Genesis, SOA, EAI, MDM (Customer)

www.nitaipartners.com; Confidential, All rights reserved; Copyright @2014; Nitai Partners Inc.

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Email

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