November 6, 2004ISECON, Newport, RI A Method of Measuring Fitness of Learning Tasks to Blackboard...
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Transcript of November 6, 2004ISECON, Newport, RI A Method of Measuring Fitness of Learning Tasks to Blackboard...
November 6, 2004 ISECON, Newport, RI
A Method of Measuring Fitness of Learning Tasks to Blackboard Technology
Richard OrwigSusquehanna University
ISECON, Newport, RI
Research in progress
Motivation Literature Theory building Data gathering task Initial results Future work
ISECON, Newport, RI
Motivation: Task-Technology Fit
From an organizational perspective, intuitively… Task: Organization-wide integration
General Motors, Intel, Dell, … Large consulting (Accenture, EDS, …),
Large law firm, University Tech: ERP Technology Roots
SAP – Manufacturing Peoplesoft – Human Resources/Service
ISECON, Newport, RI
Motivation: Task-Technology Fit
From an organizational perspective, intuitively… Task: Organization-wide integration
General Motors, Intel, Dell, … Large consulting (Accenture, EDS, …),
Large law firm, University Tech: ERP Technology Roots
SAP – Manufacturing Peoplesoft – Human Resources/Service
ISECON, Newport, RI
Literature
TTF: Goodhue (1995, 2002) Business Alignment
Extensive: Luftman (Align in the Sand, 2003)
BPR/Workflow More extensive: Hammer & Champy,
etc., Orwig (HICSS, 1998)
ISECON, Newport, RI
TTF
The “Fit” is the degree to which technology supports business activities
Assumptions: “Socio” issues (power, culture, …)
addressed in the process of obtaining consensus upon a business activity model
Activities NOT equal to Processes
ISECON, Newport, RI
Theoretical Perspective
Business Analysis
Zachman
ISECON, Newport, RI
Theory: Theory in use
Organizational Vision/Mission/Goals/Objectives
As Is To BeStrategy
Tec
hn
ical
Tas
k
Reengineer
Migration
Business Activities Business Activities
Legacy Systems DoD Supported Systems
Conceptual Framework
Con
text
ISECON, Newport, RI
Theory: Business Activity Model Consensus upon business activity
definition is difficult but feasible Managers think in terms of outcomes
of problem solving tasks (not in terms of classes and objects of their activities)
Problem solving consists of: Defining the problem (what) Describing the process of solving it (how)
ISECON, Newport, RI
Theory: “IDEF0”ish Viewpoint
Manage Hazardous Substances
Life cycle management of hazardous substances.
A0HW Disposal ShipmentsRedistributed MaterialReports to ...Purchase RequestsStrategy/Planning
Approved Budget Audit Findings Economics & Trade-offs Personnel Qualifications/Training Regulations/Policies/Directives Technical Documentation
HM Rqmnts for ProcessesInstallation Master PlanMaterial/MSDSMobilization RqmntsP2 Impl. DirectivesWaste
Contractors Facilities/equipment Funds Information SystemsPersonnel
Inputs
Mechanisms
Controls
Outputs
ISECON, Newport, RI
Theory: “IDEF0”ish Viewpoint
Produce Transcript
CaptureSpeech
Deliver
Dictate Type
… … … … …… … …Transcribe
Proofread&
Correct
ISECON, Newport, RI
Theory: “IDEF0”ish ViewpointProduce
Transcript
CaptureSpeech
Deliver
Translate
PrintEdit
… … … … … …… … …Transcribe
Proofread& Correct
ISECON, Newport, RI
Theory: Hypotheses
We should be able to map activities to functions that support them
Supporting high-level activities have a greater risk-return relationship
Task-Technology Fitness is about: Making outputs better (effectiveness) Reducing overall costs of activities
(efficiency)
ISECON, Newport, RI
Data
33 Student-built Activity Models Model learning activities associated with
completing MIS 448 – IT Project Mgmnt Models must be at least 3-levels of
abstraction Merge 33 Models into one Global
model Identify Functions of Blackboard
ISECON, Newport, RI
Initial Results
68 activities identified 42 activities supported by Blackboard
in some manner Group activity modeling is needed to
better refine the model
ISECON, Newport, RI
Future Work
Define learning activities in collaborative session instead of individual assignments
Identify more specific functions of Blackboard that address specific activities
Attempt to quantify benefits/costs from the student perspective
ISECON, Newport, RI
Questions
?