Nonverbal Communication in Business
description
Transcript of Nonverbal Communication in Business
By: Tracy Tran
Nonverbal Communication in Business
Nonverbal ?Types Implementing your understanding of
nonverbal communicationConclusion
Content
Facial and body languageThe communication of silence, time, colour
and spaceCommunication through signs and symbols
Types of non-verbal communication
Eye contact
Facial and body language
source
Facial expression
Facial and body language cont’s
source
Gesture
Facial and body language cont’s
Posture
Facial and body language cont’s
source
Silence
The communication of silence, time, color and space
source
Time
The communication of silence, time, color and space
source
Color
The communication of silence, time, color and space
source
Space
The communication of silence, time, color and space
source
Signals
Communication through signs and symbols
source
Objective language
Communication through signs and symbols
source
1. Expression of feelings2. Identification of feelings3. Analysis of feelings expressed
Communication of feelings by content-free speech
Feeling expressed Number of correct identificationanger 156fear 60happiness 104jealousy 59nervousness 60pride130sadness 118satisfaction 74sympathy 93
Table 1: number of correct identifications of each feeling
Encoding:
Implementing your understanding of nonverbal communication
source
Decoding:
Implementing your understanding of nonverbal communication
source
Important to understand
Conclusion
source
Thank you for your attention