Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan •...

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Nonprofit 911: Kick Start your 2014 Marketing Calendar with Great Content featuring Kivi Leroux Miller Audio for this event will be available beginning at 1 pm ET via your computer speakers or headphones If you are unable to listen to your computer audio, please close the Audio Broadcast panel and click the Request Button below the participant panel to get dial-in info.

Transcript of Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan •...

Page 1: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Nonprofit 911: Kick Start your 2014 Marketing Calendar

with Great Content featuring Kivi Leroux Miller

Audio for this event will be available beginning at 1 pm ET via your computer speakers or headphones

If you are unable to listen to your computer audio, please close the Audio Broadcast panel and click the Request Button below the participant panel to get dial-in info.

Page 2: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

#Nonprofit911

Page 3: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Kivi Leroux Miller

Today’s Speaker

#Nonprofit911

Page 4: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Kivi Leroux Miller @kivilm #cm4np

Kick Start Your 2014 Marketing Calendar with Great Content

Free worksheets: kivilm.com/hello Book club starts 2/17!

Page 5: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

What is

Content Marketing?

Page 6: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Most nonprofit comm is like this

Interrupting . . .

Page 7: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

When it should be like this

versus Attracting

Page 8: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Content Marketing . . . Communicating great stuff that attracts people to you, rather than interrupting them with what you desperately want them to read.

Page 9: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Aren’t we already doing that?

#Nonprofit911

Page 10: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Here are three

Key Differences

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The end of the

“target audience”

1

The End of the “Target Audience”

1

Page 12: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Comms = Promises

Made & Kept

2

http://www.flickr.com/photos/momcat14c/6882351857

Page 13: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

http://www.flickr.com/photos/stevendepolo/4137096855

The Power in Becoming a

Favorite Cause

3

Page 14: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

http://ww

w.flickr.com

/photos/honan/2841167899

IT’S AN ADVENTURE! The book uses a backpacking metaphor to explain the whole content marketing process.

Page 15: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

http://www.flickr.com/photos/jasonpratt/4244195298/

I. FINDING A NEW PATH: The Power of Content Marketing • The case for making the shift • Understanding how it’s

different • Setting goals and measuring

progress

Page 16: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

You create communications that

are relevant to their lives.

You understand your donors’ inner angels.

1

2

http://www.flickr.com/photos/epsos/8067736728

#Nonprofit911

Page 17: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

You create opportunities for people to connect and engage.

You become a favorite organization.

3

4

http://www.flickr.com/photos/stickergiant/8046982406

Page 18: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

People say Yes! when

you ask them.

You get what you need to achieve

your mission!

6

5

http://www.flickr.com/photos/audiolucistore/7403731050 http://www.flickr.com/photos/usnavy/5601169958

Win!

Page 19: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

As you create your 2014 marketing calendar . . . Connect the dots between your comms and your mission. Reevaluate the role of each communications channel you are using.

Page 20: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

http://ww

w.flickr.com

/photos/bignavijp/3891400468

II. WHO WILL GO WITH YOU: Redefining Your Marketing Relationships • What supporters, participants, and influencers want from

you • The voice and style you want to be known for • How to staff your content strategy

Page 21: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

“Our biggest group on Facebook is the artist community and they tend to respond to the art-in-process posts. When we post pictures, people will respond saying they know the artist, or will ask technical questions about the pieces.” Rachel Hicks, Director of Programs and Communications, Archie Bray Foundation for the Ceramic Arts

Quote Source: Content Marketing for Nonprofits

Page 22: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

“Social media gave the HSUS an opportunity to humanize a brand that is considered by many to be “old school.” We’ve tried to create a persona of being responsive and fun, but caring about the core issues too.” Carie Lewis Carlson, Deputy Director, Online Communications, HSUS

Quote Source: Content Marketing for Nonprofits

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“I tend to post links to helpful information like home repair and maintenance tips and budgeting ideas. I try to link the advice to current events. Rainy day? I’ll post about why it’s important to have clean gutters.” Amanda Welliver, Communications Coordinator, Community Neighborhood Housing Services

Quote Source: Content Marketing for Nonprofits

Page 24: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

As you create your 2014 marketing calendar . . . Give as much thought to your voice, style, and tone – and how you want others to react to that – as you give to the topics you write about.

Page 25: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

http://ww

w.flickr.com

/photos/kevingessner/4974188368

III. ENVISION THE JOURNEY: Preparing Your Content Marketing Plan • Sketching out your big picture

communications timeline • Deciding on your core topics • Designing your editorial

calendar • Repurposing your original

content • Merging in what you can’t plan

Page 26: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

The Broccoli: What you want to write

http

://w

ww.

flick

r.com

/pho

tos/

chef

rand

en/7

4113

5828

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The Cheese: What they want to read

http

://w

ww.

flick

r.com

/pho

tos/

nate

/412

7683

97

Page 28: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Thus, the messy reality of your nonprofit communications strategy

http

://w

ww.

flick

r.com

/pho

tos/

habe

sha/

3993

5564

3

Page 29: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

CHEESE!

#Nonprofit911

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CHEESE!

#Nonprofit911

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BROCCOLI!

#Nonprofit911

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As you create your 2014 marketing calendar . . . Add ample amounts of cheese to your editorial calendar! Where you are communicating with new people, start with the cheese.

Page 33: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

IV. SET OUT ON YOUR TREK: Implementing Your Content Marketing Strategy • Creating relevant content for

here and now • Reliable content that always

works • Curating content created by

others • Using metaphors and humor • Using tech to implement your

strategy

http://www.flickr.com/photos/nagy/8235683007

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• How-To Articles • Advice Columns • FAQs • First-Person Accounts • Lists • Take a Position • Respond to Someone Else • Round-ups • Debunk Myths • Add Clarity and Context • Local Angle on National News

Your Content Swiss Army Knife

Page 36: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

• A dramatic story • Timeline or time lapse • Before and after • Behind the scenes • Overcoming an unusual

challenge • Client testimonials

When Focusing on Results

Page 37: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

As you create your 2014 marketing calendar . . . Use the Six Rs of Message Relevance to keep you on track, and when in doubt, pick a format from the Content Swiss Army Knife.

Page 38: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

http://ww

w.flickr.com

/photos/honan/2156579638/

V. THE RIGHT PROVISIONS FOR THE JOURNEY: What You Need to Know about the Channels You Choose • Websites • Blogs • Email • Print newsletters • Facebook • Twitter • Google+ • Video • Images • Pinterest • Mobile devices

Page 39: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Kivi Leroux Miller @kivilm Fb.com/nonprofitmarketingguide Fb.com/contentmarketingfornonprofits ContentMarketingForNonprofits.com [email protected]

Free worksheets: kivilm.com/hello Book club starts 2/17!

Page 40: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Q&A:

#Nonprofit911

Page 41: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Thank You Kivi!

#Nonprofit911

Page 42: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics

Join us February 18, 2014 @ 1pm EST How Social Enterprise Can Transform Your Nonprofit

w/ Social Enterprise Alliance President and CEO, Kevin Lynch

Register for upcoming webinars: Nonprofit911.org

Learn more about DonateNow & Network for Good’s online fundraising tools

888.284.7978 x1 or [email protected]

More questions? Visit our online community: NetworkforGood.org

Online Learning Center: Fundraising123.org

Page 43: Nonprofit 911 › files › NP911_02.04.14_Kick Start Your 201… · Content Marketing Plan • Sketching out your big picture communications timeline • Deciding on your core topics