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NHS Doncaster CCG Doncaster Community Ophthalmology Service 14 th October 2019 Lyn Price Clinical Lead Evolutio Care Innovations Ltd

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Page 1: NHS Doncaster CCG Doncaster Community Ophthalmology Service › wp-content › uploads › ... · ophthalmology providers in England, delivering referral management and community

NHS Doncaster CCG Doncaster Community Ophthalmology Service 14th October 2019

Lyn PriceClinical LeadEvolutio Care Innovations Ltd

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Who are we?Evolutio is one of the leading NHS (and private) ophthalmology providers in England, delivering referral management and community ophthalmology service to 30 NHS CCGs in 12 larger footprints.

We bridge the gap between primary and secondary care, utilising and supporting engaged community optometry to deliver NHS funded services. We currently have over 230 optometrist practices working within our clinical network.

web: www.evolutio-uk.comtel: 0203 780 7860email: [email protected] email: [email protected]

We believe everyone deserves to see the world

clearly.

Contact Us

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What do we do?

Evolutio was formed in 2012; Born from a vision to support optometrists in delivering NHS care beyond GOS

The team has careers from High Street Optometry, NHS Hospital Ophthalmology, NHS Commissioning, Technology, Business Operations and Data Analytics

The organisation is clinically-led, with a Consultant Ophthalmologist on the board of Directors and optometrists holding senior roles.

The systems are designed to enhance clinical skills in optometry in a safe environment by working collaboratively with ophthalmologists, the key is through shared medical records and virtual clinics.

The company has grown to provide regional services from Enhanced Optometry, to full outpatient services, eye casualty clinics and surgery.

Our technology and infrastructure is bespoke and supports our services as well as other NHS ophthalmology providers and secondary care eye departments

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The service was designed by local stakeholders – not EvolutioThe service was commissioned in September 2019 following formal procurement exerciseThe aim is to support the Hospital Eye Service and ensure patients are seen in the right place, first time…ideally closer to their own homeThe go live is 1st November 2019 and the service will run to 2021 as a minimum –with an option to extend by a further 1-2 yearsThe service includes the following pathways

Enhanced Optometry Services (EOS)IOP and VF Referral RefinementStable Glaucoma ManagementPre and Post Cataract AssessmentsChildren’s Post Vision Screening Service

Referrals into service are direct from Optometry (fax, eRefer) and from GP’s (e-RS)Patients can also ’walk in’ to a service provider, undergo triage and be assessed

We have local transfer pathways agreed with secondary care providersThe service will be delivered through a number of local providers (community optometry providers)

Community optometry now have the opportunity to get involved and deliver NHS funded services

Doncaster Service Overview

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We will run 2 initial CET events this year and another in late spring 2020 - all with CET points. The first is on Enhanced Optometry Services and Glaucoma (RR/stable and suspect) – tonight!The second on (provisionally) 19th November - Child Eye Care and Pre and Post op cataracts. After each module there are some MCQ’s. You are of course exempt from these if you have an equivalent or higher qualification in the requisite area for pathway delivery. The following pathways are available to you but you do not have to deliver them all. All the pathways have protocols which are part of the clinical governance framework.

Enhanced Optometry Services (EOS)IOP and VF Referral RefinementStable Glaucoma ManagementPre and Post Cataract AssessmentsChildren’s Post Vision Screening Service

All the lectures are available on our e-learning platform.There are also some getting started IT “how to” lectures on the platform. On 19th November we will cover IG, contractual compliance and provider development. Email [email protected] to become a provider.

Community optometry now have the opportunity to get involved and deliver NHS funded services

How to become involved

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eCare Service modelNHS DONCASTER CCG – OPHTHALMOLOGY SERVICE – TARIFF SCHEDULE

Pathway First Appointment Follow-Up

MEC’s Walk In Assessment £36.00 N/A

Anterior Eye Assessment £36.00 N/A

Posterior Eye (DFE/Photo) Assessment £36.00 N/A

Cataract Pre-Op Assessment £15.00 N/A

Cataract Post-Op Assessment £20.00 N/A

Raised IOP/VF Assessment £27.70 £20.77

Children’s Post Vision Screening Assessment £15.00 £15.00

Stable Glaucoma/OHT (DFE/Photo) Monitoring £36.00 £36.00

NOTE: follow up appointments for MEC’s, Anterior and Posterior Eye Assessments will not be funded without written approval from the contract / commissioning manager at the CCG.

How much will I be paid

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eCare Service model

Affordable; Accessible; ConvenientClinics no more than 20 min drive from major townsRetail driven open times

Delivered by local cliniciansLocations selected by activity demands

Integrated pathways from referral to treatmentRobust central triage ensuring inclusion compliance

One-stop-shop, holistic approach to eye careConsultant-led delivery and leadershipConsultant review of cases (where required i.e. glaucoma)Onward referral via NHS e-RS / patient choice

Well informed patientsInteractive transport advice provided during choice call

AccessibleSustainableConvenient

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Effective Service ManagementCentralised IT system and resources for a better patient experience.

Triage and choice within 24 hours of referralPatient choice and appointment scheduling during first contact into the HESCommunity providers working from one IT platform, with shared medical recordsOver 7000 Auto-generated communications per month, (SMS, email, letter) for:

Booking letters, recall, appointment reminders, GP outcome reports, DNA’s

of patients were satisfied / very satisfied with the amount of time the community provider spent addressing their needs

97%

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Who are your clinical contacts? Lyn Price Clinical Responsible Officer Clinical Lead (optometry)Caldicott GuardianCQC [email protected]@nhs.net

Christian DuttonProfessional Services OptometristOptometry Education & Compliance [email protected]

We believe everyone deserves to see the world

clearly.

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Visionary Integrity

…they are definitely thought leaders with regards to the optometric industry and technology solutions.

Lisa Henlsey, VSP – Vice President International Business Development Operations.