Published by Look Local Publications Ltd.The Barn, The Hen House, Oldwich Lane West, Chadwick End, Solihull B93 0BHTel: 01564 785833. Email: adverts@looklocal.com

All adverts in this newsletter are published in good faith. Yew Tree Medical Centre and Look Local do not under any circumstances accept responsibility for the accuracy or otherwise of any advert or message in this newsletter nor is any kind of endorsement expressed or implied.

Yew Tree Medical CentreNewsletter Spring 2011

Solihull, Knowle, Dorridge, Balsall Common

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REPLACING YOUR FAILED DOUBLE GLAZING

cloudy Participation Group (PPG) and more appointments than the What’s New?the results will be announced in current demand despite “Did

It is a pleasure to welcome back next quarter’s newsletter. Please Not Attend” appointments being

Diane Wattrus who rejoins the ask at reception for a copy and 127 in January and 118 in

practice as Assistant Practice there is a box on reception to February. This figure whilst

Manager after two years at return them in and any other disappointing is better than many

another surgery. We also suggestions. The initial response of the previous months but we

welcome Dr Muriha Ahmed as a suggests our revised continue to emphasise the

GP Registrar for 6 months in our appointment system is working importance of cancelling

capacity as a recognized training for you. appointments to ease availability

practice and also Denise Adkins for your fellow patients. Road Crossing has joined the reception team Please note we have been with another new face to follow Consultationoffering “Same Day” in March. Thanks to the involvement of appointments for several months To the left hand side of the our PPG we have gained the now and means if you feel you reception desk is a Patient Self support of local Councilors in have something that requires Check in Screen. This means our efforts to have safer road clinical input / treatment same you can arrive yourself without crossing from the surgery to the day then a 5 minute waiting at the desk for a pharmacy. There is a appointment will be allocated to receptionist to become available. consultation document in you that day. If the GP feels it Simply follow the onscreen reception for you to provide requires a more thorough instructions and be arrived in your views on and we welcome investigation and is not urgent around 10 seconds! your input. Completed forms they will recommend you re-

Room 2 has received a total can be returned to the box on book for a future date.refurbishment and hosts our reception.

In response to feedback the Community ENT Service and Appointments practice doors are open from Minor procedures.0805 Monday-Friday and we In terms of appointment

Feedback have a limited number of late availability January saw 15% of evening appointments on a We are running another short our available appointments Tuesday and Thursday evening patient questionnaire in unused and 9% in February. from 1830-1930. conjunction with our Patient This means we are offering

Stop Smoking ForeverHypnotherapy

Come in fuming and leave a permanent non-smoker!

Hypnotherapist Peter Foggin has over 20 years experience.

Solihull and Leamington Spa based therapy rooms.

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Just one session will change your life forever.

Lose Weight ForeverHypnotherapy

Four sessions over 4 weeks will change your life forever.

Hypnotherapist Peter Foggin has over 20 years experience.

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First 90 minute consultation is free - then go away and you decide.

Contact Peter on 07843 277414 www.changethatlasts.com

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NHC SERVICES

Call Neil on07725 124269

or 0121 246 6434

Property Repairs

Gas Service & Repair

• Fire service (Includes re painting of coals)

• Boiler Service

• Fire + Boiler service save 20 %

• Landlord safety certificates

• Fire installation

• Cooker installation

Will Hayes

07970 517 867 0121 706 1863

YEW TREE NEWS

increasingly influential in driving GP CommissioningTravel up the quality of general You might have seen with Yew Tree hosts a private travel practice. They will not interest the television news clinic for three sessions per commission the other family stories or read the papers week offering vaccinations that health services of dentistry, referring to forthcoming changes are not available free on the community pharmacy and in the NHS. The Department of NHS such as Rabies, Yellow primary ophthalmic services. Health White Paper, Equity and Fever and Malaria tablets. This These will be the responsibility excellence: liberating the NHS means that you can benefit from of the NHS Commissioning describes GP Commissioning as, this service at your local surgery Board, as will national and “Consortia of GP practices, and for any enquiries speak to regional specialised services, working with other health and our practice nurses or call although consortia will have care professionals, and in 03301 004303. influence and involvement.” partnership with local

With the main holiday season to communities and local

look forward to please authorities, will

remember to check your commission the great

European Health Insurance majority of NHS

Card (EHIC) is still valid before services for their

you travel. This allows you to patients. They will

access state-provided healthcare not be directly

in all European Economic Area responsible for

(EEA) countries and Switzerland commissioning services

at a reduced cost or sometimes that GPs themselves

free of charge.provide, but

Everyone who is resident in the they will UK should have one and carry it become with them when travelling abroad. Applying for the card is free and it's valid for up to five years.

Presenting the EHIC entitles you to treatment that may become necessary during your trip. The EHIC is NOT an alternative to travel insurance. It will not cover any private medical healthcare or the cost of things such as mountain rescue in ski resorts, repatriation to the UK or lost or stolen property.

My day starts at 0815 to get in and around 1230 which leaves me an hour and a prepared for my first appointment at 0830. half to catch up on paperwork and grab a bite I begin by checking the temperature of our to eat. The reception team point out a vaccination fridges which is a daily task. delivery of clinical and medication items that These fridges are built especially for this require checking, storing and refrigeration as purpose and alarm if the temperature goes appropriate.out of the correct range. Unfortunately My paperwork for the day involves they are also more expensive than the reviewing patient lists that require follow ups average fridge we have at home! I also that have not actively made an appointment ensure the defibrillator remains charged to help us help them. I liaise with the and ready for use in a medical emergency. reception team and agree a plan to write to

A typical day, if there is such a thing, will or telephone these patients to remind them usually involve around 26 patients and to book in.several telephone consultations before Today does not involve a nurses’ meeting finishing at 1800 all being well! or an educational update so a sandwich it is.

There has been a real shift in recent This afternoon runs to time and is satisfying years towards nursing care in primary as we have helped a patient stop smoking and rather than secondary care which means at stabilized another patient’s blood pressure. I surgeries rather than hospitals. This has have given travel advice to a patient off to resulted in practice nurses actively exotic shores and reassured them with the managing chronic disease registers such as appropriate advice. There have been no diabetes, heart disease and hypertension emergencies and having liaised with the On alongside a Lead GP. Call GP I am free to go home and put my feet

In any given week as well as routine up! A busy, varied and rewarding day nursing appointments I would see regular completed!diabetic patients to help manage their condition. In fact approximately 30% of all nursing time within our team of 5 (4 Practices Nurses and a Health Care Assistant) is spent managing such disease registers.

Today’s routine appointments comprise of cytology, smoking cessation, travel advice / vaccination, dressings and contraceptive advice. A mixed bag that will later include a patient that needs seeing “same day” for something more urgent, perhaps an urgent ECG required, referred from a GP and urine samples to test.

Morning surgery comes to a close at

A Day in the Life of a Practice Nurse