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News from the south Dakota auto Dealers associatioN Report Septemb… · South Dakota Auto Dealers...
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NEWS FROM THE SOUTH DAKOTA AUTO DEALERS ASSOCIATION SEPTEMBER 2015
Transcript of News from the south Dakota auto Dealers associatioN Report Septemb… · South Dakota Auto Dealers...
News from the south Dakota auto Dealers associatioN
sePtemBer 2015
F&I WorkshopOur Proactive Selling System® is designed to drive great results with today’s buyers. Our past participants of this impactful two-day workshop experienced dramatic PVR changes. Your managers will learn ways to expedite their process and create an environment where customers will buy more from them.
LocatIon Date Chicago, IL September 16th - 17thMinneapolis, MN October 21st - 22nd Milwaukee, WI November 4th - 5th Pittsburgh, PA November 11th - 12th Rapid City, SD December 9th - 10th
Phone Skills Workshop After this half-day workshop participants will create more opportunities and generate additional profits by learning and applying new ways of handling incoming calls. They will walk away with new skills and strategies to effectively prepare and present repair/maintenance solutions to clients over the phone.
LocatIon Date Chicago, IL September 15thMinneapolis, MN November 10th
Sales Skills WorkshopThis one day workshop is focused on helping sales people improve their sales process and increase closing ratio by lowering the natural sales resistance. Participants will learn effective ways to guide and help customers make a buying decision.
LocatIon Date Chicago, IL October 6th Pittsburgh, PA November 10th Minneapolis, MN November 17th
Proactive Selling System2015 training calendar
www.adgtoday.com
“Serving the needs of our dealerships and their customers through integrity, training and teamwork.”
South Dakota Dealer Services and its affiliates go beyond F&I products to offer reinsurance opportunities, compliance assistance and hands on development and training courses both in and outside of the dealership.
South Dakota Dealer ServicesAutomotive Development Group, LLC
Service Skills Workshop This half-day workshop is designed to help your managers improve their skills in the following areas - hiring, on-boarding and the training and development of your biggest asset - your human capital. Your managers will leave with new strategies they can implement to improve their team’s performance.
LocatIon Date Minneapolis, MN September 15thChicago, IL October 6th
David KellyCell: 507.829.2638
Email: [email protected]
Teri EversonCell: 605-838-5780
Email: [email protected]
Lindsay HachCell: 605-645-8884
Email: [email protected]
Strategic Marketing Partner of the South Dakota Auto Dealers Association
..............Dates To Remember
..............Chairman’s Message
..............George Angus Seminar Registration Form
..............President’s Message
..............NADA Director’s Message
..............More than 500 Mustangs At Labor Day Rally
..............Federated Insurance’s “Claim of the Month” - Could It Happen To You?
..............Glider Industry May Lose Business
..............Welcome New SDADA Members
..............What’s Hot in Fire Prevention? Equipment Maintenance!
.............. Condolences
.............. Dealership Reviews, What to Expect When We’re Inspecting
..............First Annual NextGen Dealer Summit
..............NADA Guidance on Recall Issues
..............August New Vehicle Registration Numbers (Part One)
..............August New Vehicle Registration Numbers (Part Two)
..............August New Powersport Registration Numbers
..............Year To Date New Vehicle Registration Numbers (Part One)
.............. Year To Date New Vehicle Registration Numbers (Part Two)
.............. Year To Date New Powersport Registration Numbers
..............SDADA & SDADA Services Board of Directors List
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SDADA Report 1
• AnnualPowerSportDealerMeeting–11:00a.m.onThursday,October22,2015,Al’sOasis,Oacoma,SD.
• AnnualguidedpheasanthuntisonMonday,November9,2015-leaveCedarShoresResort,Oacoma,SDat9:00a.m.
• AnnualRVDealerMeeting(tentative)–5:30p.m.onMonday,November9,2015,atCedarShoresResort,Oacoma,SD.
• FallBoardofDirectorsMeeting–10:00a.m.onTuesday,November10,2015,atCedarShoresResort,Oacoma.
• WestRiverLegislativeReception-RushmorePlazaHolidayInn,RapidCity-Monday,December7,2015,at5:30to7:00p.m.(westrivertime).
• EastRiverLegislativeReception-Callaway’s,500East69thStreet,SiouxFalls-Wednesday,December9,2015,at5:30to7:00p.m.(eastrivertime).
• SDADAWinterBoardReceptionwithlegislators-RamkotaRiverCentre,Pierreat6:00p.m.onMonday,January25,2016.
• SDADAWinterBoardofDirectorsMeeting-RamkotaRiverCentre,Pierreat10:00a.m.onTuesday,January26,2016.
• AnnualNADAConvention,LasVegas,NV–March31-April3,2016.
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SDADA Report 3
Chairman’s Message
The SDADA Report is the official publication of the
South Dakota Automobile Dealers Association
published monthly by:
SDADA Services, Inc.3801 S. Kiwanis Avenue
PO Box 89008Sioux Falls, SD 57109-9008
Phone: (605) 336-2616Fax: (605) 334-1938
www.sdautodealer.com
Annual Subscription Rate: $35.00
StaffMyron L. Rau, [email protected]
Pam Kolseth, [email protected]
Michelle Wells, Executive [email protected]
Jay Steensma, Print Shop [email protected]
Patty Hinz, Office [email protected]
Fellow South Dakota automobile dealers, During this past month it was my delight to participate in a weekend gathering of our NextGen group. These young dealers and manag-ers came to the Deadwood Lodge from all over South Dakota for a
great weekend of networking and socializing. Those in attendance included -- Bryan Beck, Beck Motor Company; Travis Vesley, Courtesy Subaru, Inc.; Nick Simon, Groton Ford; Ryan Junek, Juneks’ Chrysler Dodge; Kendra Lamb-Macke, Lamb Chevrolet & Implement; Max Patnoe, Liberty Superstores; Karris McKie-Kaiser, McKie Ford Lincoln; Travis VanDam, Murdo Ford, Ltd.; Donny Stew-art, Vermillion Ford, Inc., Allison Stewart-Farrar, Vermillion Ford, Inc.; Bryan Boocock, Wegner Auto Company; and Matt Einspahr, Einspahr Auto Plaza.Dinner Friday evening was followed by Saturday morning breakfast. Our featured speaker was the ever delightful former Rapid City council-man, Malcomb Chapman. If you have ever been privileged to hear Mr. Chapman speak, he brings with him a delightful life, along with great wit and wisdom. I would suggest that any time we can invite Mr. Chap-man to be a speaker for our group, we avail ourselves of that opportu-nity. On Saturday afternoon, some of us golfed at the Tomahawk Country Club golf course south of Deadwood, while others chose to ride horse-back on local trails. It occurred to me that the last four times I ever rode a horse I nearly killed myself. Sticking with golf was definitely in my best interest. Next up on the SDADA calendar is the Washington conference, Septem-ber 28-30. I will report to you in the October issue as to this conference.Last, but certainly not least, I think the travails that the Volkswagen company is finding itself in can be a real cautionary tale for all manufac-turers and businesses alike. We live in such a competitive world, and so much is expected of us. To think that this great company, and its dealer body, will suffer long-term damaging effects because of a few poor deci-sions, is an awful loss. As always, only the lawyers will win.
Bruce Eide, SDADA ChairmanVern Eide Motorcars
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CSO and SDADA are excited to announce we are bringing George Angus from Team One to provide full day F&I classes.
Seminar: 8:00 A.M. - 5:00 P.M. Breakfast & Lunch will be provided.
Please plan on attending one of these all day seminars:TUESDAY, OCTOBER 6TH, 2015 - SIOUX FALLS, SDSheraton Sioux Falls & Convention Center1211 North West AvenueSioux Falls, SD 57104
WEDNESDAY, OCTOBER 7TH, 2015 - PIERRE, SDClubHouse Hotel & Suites808 West Sioux AvenuePierre, SD 57501
THURSDAY, OCTOBER 8TH, 2015 - RAPID CITY, SDRushmore Plaza Holiday Inn505 North Fifth StreetRapid City, SD 57701
Please register by Friday, September 25th.
Learn from the most productive F&I trainer in the industry! Nationally renowned F&I trainer, GEORGE ANGUS
Location: o Sioux Falls o Pierre o Rapid City
Company Name:______________________________________________ Phone #:________________________
Attendee(s):______________________________________________________________________________
Address:________________________________________________________________________________
City:_____________________________________________ State:_________ Zip Code:__________________
o Bill Us o Check Enclosed
Credit Card: o Discover o Mastercard o Visa o American Express
Card Number:________________________________________________ Expiration Date:_________ CVV#_____
Printed Card Holder Name:___________________________________________________________________
Card Holder Signature: ______________________________________________________________________
RETURN REGISTRATION FORM TO:
PO Box 89008Sioux Falls, SD 57109-9008
P: 605.336.2616 • F: 605.334.1938Email: [email protected]
GEORGE ANGUS SEMINAR REGISTRATION FORM
George Angus is among the most sought after and well respected F&I trainers in the country. His Saturday morning message is quickly becoming a must read for F&I professionals in this ever changing environment. George will demonstrate how to improve sales performance and compliance with his straight forward, no-nonsense and often hilarious approach to F&I.
Brought to you by:
Increase PVR with Credit Insurance!
South Dakota Automobile Dealers Association
OFFICERS:Chairman of the Board, Bruce EideVice Chairman, Darrel KaiserSecretary/Treasurer, Dutch VanSantenImmediate Past Chairman, Trace BeckNADA Director, Doug KnustDEAC Chairman, Jim BurgessPresident, Myron Rau
BOARD OF DIRECTORS:Tom BarberTrace BeckSteve BieglerJim BurgessShawn ChaseBruce EideRon EinspahrDan HealyJohn IversonDarrel Kaiser Doug KnustSteve MichelsonLarry PalsmaScott Peterson Doug SharpKeith StobbsDutch Van SantenJenny Wegner
PAST PRESIDENTS / CHAIRPERSONS:Trace BeckJohn DenigerJohn EhretMerlin FauthTom GrahamJohn HagemannDavid HersrudJim JacobsenDean KjeldenDan LambTom MahanMike McCormickMark McKie Steve PaulaScott PetersonKevin RandallJohn Roskos Marty RypkemaDon SchoenhardSteve Sewell Jim Wegner
President’s Message
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The National Automobile Dealers Association (NADA) will be holding its 2015 Washington Conference on September 29th and 30th in Washington, D.C. We have an excellent delega-tion from the SDADA in cue to attend, including Mr. Doug Knust, Mr. Bruce Eide, Mr. Jim Burgess, Mr. Doug “Dutch” Van Santen and Mr. Nick Si-mon (NextGen Representative) and me. During our visit to the nation’s capitol, we have sched-uled meetings with with Senator John Thune, Senator Mike Rounds and Representative Kristi
Noem. As I am quite sure that we will already have returned from Washington by the time you read this column. However, several of us will be reporting what was accomplished in our columns next month.
As you review this publication, I am sure you enjoy pictures and stories about the dealerships in South Dakota. While I review press clippings from the South Dakota Newspaper Association, I still do not get all of the stories nor the pic-tures that should be published. I ask, in the interest of the dealer body, that you submit pictures and stories of some of the great things you are doing for your community. The SDADA Staff would love to include those articles and photos in future publications of the SDADA Report.
I recently had a call from a dealer regarding a loaner vehicle that was returned with damage. In order to clarify this issue for all of you, here is a copy of the pertaining South Dakota Law: 58-23-4. Primary and excess coverage on vehicle loaned by automobile service agency. When an automobile insurance policy is in force for anyone engaged in the business of selling, repairing, servicing, storing, or parking motor vehicles and the person or organization allows the use of a vehicle with or without consideration to any other person or organization and the vehicle is involved in an accident out of which bodily injury or property damage to third persons or damage to the insured vehicle arises, the follow-ing automobile insurance policies shall be applicable: (1) In the event no other automobile insurance policy is in force at the time of the accident for the person or organization using the vehicle, the coverage provided by the motor vehicle owner's automobile policy shall extend to the borrower in the event the owner's automobile insurance policy extends coverage to said borrower. (2) In the event that another automobile insurance policy is in force for the person or organiza-tion using the vehicle, any coverage provided by the motor vehicle owner's au-tomobile insurance policy shall be excess coverage only but limited by the terms of the owner's applicable automobile insurance policy. The coverages in the policy afforded the person or organization using the vehicle shall be primary.
In my visits to dealerships, I have found that some dealerships have chosen to continue to use the old Power of Attorney and Dealer Reassignment forms. Although, the state DMV is evidently still accepting the old forms, I suggest that it is not a good business practice to use old forms especially when those forms contain damage disclosure sections while those specific statutes have been repealed and removed from state law. Please contact your SDADA Office and get your obsolete forms replaced!
Until next month . . .
Myron L. Rau, SDADA President
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NADA Director’s MessageDo you remember Groundhog Day, the 1981 movie starring Bill Murray? Murray plays a television weatherman who, during an assignment covering the annual Groundhog Day event in Punx-sutawney, Pennsylvania, finds himself in a time loop, repeating the same day again and again. I feel that same sentiment each month when Michelle sends me the email asking for my monthly column.
I try to sit back and look at the issues that are most pressing in our industry and how our indus-try is dealing with them. But it has seemed like Groundhog Day for the last three years as the Consumer Finance Protection Bureau has taken dead aim at car dealers and lenders. The CFPB remains the preeminent threat to our industry and business model. And so it goes again this month...
I have written about transparency in the Consumer Finance Protection Bureau's processes in this space before, but evidence against this agency continues to mount. Investor's Business Daily recently wrote:
In a series of internal documents obtained by American Banker magazine, Consumer Financial Protection Bureau officials acknowledge that the "disparate impact" and "proxy" methodology used to investigate car lenders for racial bias hypes the evidence. Yet they say they prefer that to underestimating bias.
It continues:
But recently uncovered documents show that the assumptions that Obama's race bullies make while sifting through the limited auto loan data are even wilder than the ones they make against mortgage lenders, which already have forked over $100 billion to the government.
You can read the entire opinion here.
In July, the House Financial Services Committee passed NADA-backed H.R. 1737 to rescind the CFPB's flawed auto finance guid-ance that would limit or eliminate a customer's ability to receive a discounted auto loan in the showroom. The bill, which passed by a bipartisan vote of 47-10, has increased momentum with 133 cosponsors (76 Republicans and 57 Democrats). H.R. 1737 will likely come up for a vote on the floor of the House of Representatives this fall and will likely be a priority at our Washington Conference.
Consumers Tell Their Stories of Saving on Finance at the Dealership: The stories of real consumers who saved money by fi-nancing new vehicle purchases through local dealerships are at the center of an initiative by NADA to showcase the true econom-ic value of dealer-assisted financing. Through video testimonials and a new website NADA is bringing the voices of consumers back into the debate over dealer-assisted financing. Dealers have been fighting to preserve the fiercely competitive, pro-consumer financing model ever since it came under threat from the CFPB in 2013.
I encourage you to take a look at these powerful videos!
NADA Announces Keynote Speakers for 2016 Convention: On Friday, April 1, comedian and entertainer Jeff Foxworthy and 2015 NADA Chairman Bill Fox will address the convention. On Saturday, April 2, Mike Allen, Politico's chief White House correspondent, will moderate a panel session with Karl Rove, former deputy chief of staff and senior advisor to President George W. Bush, and Howard Dean, former governor of Vermont and former chairman of the Democratic National Committee. Incoming NADA Chairman Jeff Carlson will also speak. On Sunday, April 3, Peyton Manning, quarterback for the Denver Broncos, will provide an inspirational address.
ICYMI (In Case You Missed It…)
Former GM executive, Bob Lutz, thinks Apple is in for a surprise when they enter the automobile industry.
Does Volkswagen's deception hurt the entire industry? One writer thinks so.
What will the driving and auto insurance worlds look like in 2025? Here is one opinion. Is this the answer to the shortage of automotive technicians? As always, please contact me with any questions or concerns.
Doug Knust, Harry K Chevrolet, Oacoma, SD
SDADA Report 9
Scott Peterson Motors in Sturgis hosted a well attended Show and Shine on Saturday as a part of the week long Mustang Rally. Dan Ja-cobsen, with the rally, said they had a great rally and that Mustang en-thusiasts in attendance came from each coast and all across the United States and Canada. Approximately 550 Mustangs lined Sturgis' Main Street Labor Day Weekend. On the heels of a successful Mustang Rally will come an open house for Scott Peterson Motors' new location this weekend at One Ford Way, just off exit 32 at the mouth of Vanocker Canyon.Reprinted from the Spearfish Black Hills Pioneer ~ photos by Karla J. Flak
The Internet was originally called ARPANet (Advanced Research Projects Agency Network) designed by the US department of defense
Sound travels almost 5 times faster underwater than in air
Tennessee is bordered by 8 states: Alabama, Arkansas, Georgia, Kentucky, Mississippi, Missouri, North Carolina and Virginia
- more than any other in the US
That you burn more calories eating celery than it contains (the more you eat the thinner you become)
The only continent with no active volcanoes is Australia
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Federated Insurance's "Claim of the Month"- Could it happen to you?
When the dealership's employees arrived at work one morning, they noticed five pickup trucks
were missing. During the subsequent investigation, police discovered an extra set of keys was
missing from an unlocked file cabinet. Although they couldn't prove it, the police suspected the
thieves got help from one of the dealership's employees. The trucks were never recovered.
CLAIM AMOUNT· $190,000
Who's watching your vehicles? What's your strategy to help prevent this from happening at
your dealership? Federated Insurance recommends several best practices to help protect your
inventory; for example,
• Install anti-theft devices on vehicles (e.g., ignition, fuel pump interruptions, etc.)
• Hire a reputable security guard service for non-business hours.
• Designate responsible employees to control and dispense keys and document a daily
key inventory.
These are just a few loss control recommendations you can use to help protect your dealership.
To learn more, contact your local Federated Insurance representative and request a copy of our
Auto Dealer "Who's Watching Your Vehicles?- Keys to Inventory Control" risk management
packet. Federated Insurance is recommended by 18 state and national auto dealer associations
just like yours for customized insurance programs and value-added risk management services,
such as Federated's Shield Network®, the Risk Management Resource Center, and Federated
Employment Practices Network®. Visit www.federatedinsurance.com to discover resources you
can use to create or ramp up your own risk management program, or to contact your local
representative.
Federated Mutual Insurance Company • Federated Service Insurance Company* • Federated Life Insurance CompanyOwatonna, Minnesota 55060 • Phone: (507) 455-5200 • www.federatedinsurance.com' Not licensed in the states ofNH, NJ, and VT.
This article is for general information regarding risk prevention and should not be considered legal advice. The claim example is onlya basis for discussion and illustrates only one possible scenario. Coverage for actual claims will be determined solely by individualpolicy terms and facts of the claim. The recommendations presented are not guaranteed to reduce or eliminate any risk of loss.Seek qualified counsel regarding questions specific to your circumstances. © 2015 Federated Mutual Insurance Company.
It’s Our Business to Protect Yours
SDADA Report 11
welcome NEW SDADA Member
WHAT IS YOUR DREAM?As your licensed Mutual of Omaha Insurance Agent/Advisor, I pledge to be here when you need me. To listen. To offer solutions based on your needs. For the Association I will specialize in Life, Long Term Care and Single Premium Annuities.
I am a resident of North Sioux City, SD. My practice focuses on SD and coverssurrounding states. I am a former business owner, and a former South DakotaLegislator (2011-2014). I am married to my husband, Buck and have 2 sons and 4 grandchildren.
I look forward to meeting all of my fellow Association Members
Mutual of Omaha InsurancePATTy MILLer, Agent/Advisor578 Dexter Drive, Suite 102North Sioux City, SD 57049Cell: (712) 490-6644Fax: (605) 362-9546Services provided:Long Term Care Insurance, Annuities, Life [email protected]
Under GHG Plan, EPA Makers Say The new federal green-house-gas proposal for trucks includes a provision that could reduce the appeal of glider kits if the proposal be-comes final. Glider kits are new heavy-duty trucks without complete powertrains. They Jack an engine, a transmission, drive axles or some combination of the three. The kits usually are completed with either a remanufactured diesel engine or a diesel-natural gas, dual-fuel power plant making the finished vehicle a combination of new and old parts.
The Environmental Protection Agency "is proposing to amend our regulations to allow only engines that have been certified to meet current standards to be installed in new glider kits," the agency said in its rule. EPA would allow an exemption for small businesses, though, which could keep doing glider work at current rates. The Phase 2 greenhouse-gas rule from EPA and the National Highway Traffic Safety Administra-tion says the use of glider kits has increased by a factor of 10 since the early 2000s, to thousands per year from a
few hundred, but the agencies did not provide precise num-bers. Discovery of language on gliders within the massive proposal published June 19 Jed a Republican member of the U.S. House of Representatives to introduce an amendment that would ban the agencies from enforcing rule changes affecting glider kits. The amendment by Rep. Diane Black of Tennessee was attached to the fiscal 2016 appropriations bill to fund EPA and the Interior Department. The bill has been stalled and awaits a vote by the full House after pass-ing through the Appropriations Committee.
Much of bringing the glider provision to light came from American Truck Dealers, which sent an e-mail alert to the trade group's members. "Some of our dealer members do work in glider conversions and others don't " said Laura Per-rotta, an ATD lobbyist. Perrotta said she and other ATD per-sonnel still are analyzing the proposal and have not yet come to an official position.
Glider Industry May Lose Business -- Reprinted from the Indiana Truck Dealers Association
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DeAler liCeNSiNg OFFiCe445 E. Capitol Avenue, Pierre, SD 57501 | Phone: 605-773-4416 | Fax: 605-773-2549licensing/renewal requirements, principal place of business requirements, bonding and insurance requirements, fees, dealer plates and permits, title and registration, recordkeeping requirements, violation penalty provisions, etc.
MOTOr VeHiCle iNFOrMATiON SeCTiON445 E. Capitol Avenue, Pierre, SD 57501 | Phone: 605-773-3541 | Fax: 605-773-2550general motor vehicle questions, titling and registration.
DeAler AgeNTSAnswers dealer business questions, provides training and instruction on compliance and procedures, enforces laws and regulations, investigates complaints and violations, conducts inspections, etc.
DeAler AgeNTS iN THe FielD
Brittany Kenzy445 East Capitol Avenue Pierre, SD 57501-3185Phone: 605.773.2122 Cell: 605.280.4889 Fax: 605-773-4117
Ron Rysavy 300 S. Sycamore Ave., Ste 102
Sioux Falls, SD 57110Phone: 605-367-5814Cell: 605-941-4742Fax: 605-367-5830
Pilo Pena1520 Haines Ave., Ste 3Rapid City, SD 57701Phone: 605-394-3394 Cell: 605-381-7236Fax: 605-394-6076
Lori Colberg715 S Maple
Watertown, SD 57201Phone: 605-882-5192 Cell: 605-520-9360 Fax: 605-995-8087
Mike Mehlhaff445 East Capitol Avenue Pierre, SD 57501-3185Phone: 605.773.2122
Fax: [email protected]
Pierre-regiON 4 SiOux FAllS-regiON 2 rAPiD CiTy-regiON 1
DeAler PrOgrAM DeAler PrOgrAM ASSiSTANT / Pierre MANAger / Pierre
WATerTOWN-regiON 3
Lori Langdeaux445 East Capitol Avenue
Pierre, SD 57501Phone: 605-773-4416
Fax: [email protected]
What's Hot in Fire Prevention? Equipment Maintenance!
Fires continue to ravage businesses across the country. Spontaneous combustion, heating and electrical systems, smoking, poor housekeeping, storing flammables-all common causes of industrial fires. But, they are certainly not the only risks needing attention.
Fires Don't DiscriminateA number of fires related to mechanical equipment can be blamed on poor maintenance or improper use, andmany could have been prevented with regular upkeep and appropriate employee training.To help prevent fires, all machines, from hand-held power tools to complicated equipment, require closelymonitored maintenance, and operating procedures that don't deviate from the manufacturer's instructions andrecommendations.
Fires from mechanical failure can sometimes be predictable. Other fires may be harder to anticipate. Somecommonplace situations can become surprising sources of fire, such as:• Production machines-attended and unattended• Overheated light fixtures• Pinched wiring exposed to flammables, which heat up and ignite• Exhaust systems and fans• Forklifts catching fire hours after being shut off• Overloaded electrical panels
It is important to understand the fire potential that may be present from the equipment your business uses. Youcan help identify many fire hazards, both in and outside of your premises, through regularly completing fireprevention checklists. When hazards are discovered, you can monitor and help control them with a preventivemaintenance plan. Proper setup, scheduled maintenance, and following the manufacturer's use specificationsare vital to keeping equipment in safe working condition and preventing mechanical fires.
The second week of October is National Fire Prevention Week. It's an excellent opportunity to reinforce fireprevention at your business as part of a solid risk management program. For more resources on fire prevention,contact your local Federated marketing representative. Federated clients can also contact our Risk ManagementResource Center at 1.800.838.1760.
SDADA Report 13
SDADA Report 15
Betty Entenmann passed unexpectedly on Wednesday, September 2nd in Las Vegas.While we know Betty is at peace and that her struggles are at an end, there is pain and sadness for the ones she left behind.
Betty was the wife of Lonnie Entenmann of J&L Harley-Davidson, in Sioux Falls. Please keep the Entenmann family in your thoughts and prayers as they mourn this tremendous loss.
BETTY ANN ENTENMANNOctober 19, 1953 - September 2, 2015
MeMorial contributions can be Made to the sdada education trust Fund through the sdada oFFice in honor oF those lost.
A gift of $______ has been given to the SDADA Education Trust Fund in memory of your loved one.
Name:
Company:
Address:
City/State/Zip:
If you have a press release
you would like to have considered for print in
the next issue of the “SDADA Report”
please contact Michelle Wells at the
SDADA office.
Betty Entenmann passed unexpectedly on Wednesday, September 2nd in Las Vegas.While we know Betty is at peace and that her struggles are at an end, there is pain and sadness for the ones she left behind.
Betty was the wife of Lonnie Entenmann of J&L Harley-Davidson, in Sioux Falls. Please keep the Entenmann family in your thoughts and prayers as they mourn this tremendous loss.
SDADA Report 17
Often when one of the agents of the DMV’s Dealer Licensing Program walks into a dealership the first question they are asked is “What did we do wrong?” Although we do occasionally visit a dealership for the purpose of an investigation, there is a much better chance that the agent is there to perform a compli-ance review. These inspections are routine and are designed to help the agent and the dealer have the same understanding of what is required to be compli-ant under South Dakota law.
Upon arrival the agent will select vehicles you are displaying to identify records to inspect. Once they have a list they will introduce themselves and let you know they intend to do an inspection today. The agent will ask to speak with a title clerk, controller, owner, or man-ager depending on how you have struc-tured your business and who has access to the files. This person will be asked to retrieve the files the Agent has selected. While those files are retrieved the agent will ask for access to records for vehi-cles that you have sold over the last five years. The agent will review a random selection of these files in order to confirm that you are maintaining the proper records for sold vehicles. These files should contain a copy of the front and back of every document neces-sary to transfer vehicle ownership that you provided the customer when you delivered the title to them as well as any other paperwork relating to the purchase or sale of the vehicle.
Once the inspection of records is complete the agent will sit down with the person you have delegated and complete a Dealer Inspection Report. The report verifies at a minimum that the dealer is compliant with physical location requirements, completeness of paperwork, recordkeeping, ownership, necessary franchise agreements, business hours, contact in-formation, permit and plate use, vehicle rental busi-ness records, and display of dealer license and bond. Once this information has been reviewed both parties will sign the inspection form and a copy is presented to the dealer. If any shortcomings are identified the agent will give the dealer thirty days to correct the deficiency and plan to follow up at that time to make
sure the problem has been corrected.
At any time during the process please do not hesitate to ask the agent any questions you may have about the in-spection or the state rules and regula-tions the DMV is enforcing. The in-spection process should not be painful; it should be a positive learning experi-
ence for both the dealer and the agent in which both parties come away with a better understanding of how dealer licensing regulation works.
I hope this article will provide guidance to dealers on how the inspection process works. If you have any questions about inspections or anything else pertain-ing to the South Dakota Dealer Licensing Program please contact me at 605-773-4416.
Dealership Reviews, What to Expect When We’re Inspecting -- By Mike Mehlhaff, SD DMV Dealer Program Supervisor
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1st Annual NextGen Dealer Summit
SDADA Report 19
NADA Guidance on Recall Issues
The following is a quick 60-second overview of dealing with safety recall issues from NADA:
Each year millions of vehicles become subject to safety recalls. A relatively small percentage of these recalls involve “stop operation” or “stop sale” notices. The following illustrates potential steps to take based on the safety recall at issue and the vehicles involved:
For new vehicles in inventory or in transit:
Once any notice of an outstanding safety recall is received, federal law prohibits the delivery of impacted new vehicles until the recall is remedied.
For used vehicles in service, in inventory, or coming into inventory that are of the same make as the dealer sells new:
Federal law neither imposes an obligation on dealerships to know the safety recall status of used vehicles, nor prohibits the resale of used vehicles with outstanding safety recalls. However, it is recommended that used vehicles of the same make a dealer sells new be checked for outstanding, unremedied recalls (safety or emissions) since the dealership is authorized to do service or repair work involved.
Important: If and when a dealership receives a recall notice indicating that certain used vehicles should not be operated and/or resold, they should not be operated or resold until the recall is rem-edied.
For used vehicles in for service, in inventory, or coming into inventory that are not of a make the dealer sells new:
Again, Federal law neither imposes an obligation on dealerships to know the safety recall status of used vehicles, not prohibits the resale of used vehicles with outstanding safety recalls. In addition, state law may impose additional obligations. For example, additonal obligations are likely to be im-posed if and when a dealership employee knows that a particular “off-brand” used vehicle is subject to an outstanding unremedied safety recall involving a notice stating that is should not be operated and/or resold. For clarification regarding state law obligations, dealerships should contact their legal advisor.
Further information on safety recalls is available from OEM policy and procedure documents and from: http://nhtsa.gov/Vehicle+Safety/Recalls+&+Defects.
Mark ScarpelliChairman, Regulatory Affairs CommitteeNational Automobile Dealers Association
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As provided by the South Dakota Division of Motor VehiclesNew VehiCle RegiSTRaTioNS -aUgUST 2015 Page 1 of 2
note: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures.
Continued on page 23
SDADA Report 21
22 SDADA Report
As provided by the South Dakota Division of Motor VehiclesNew VehiCle RegiSTRaTioNS - aUgUST 2015 Page 2 of 2
note: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures.
SDADA Report 23
24 SDADA Report
note: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures.
As provided by the South Dakota Division of Motor VehiclesReCReaTioNal VehiCle RegiSTRaTioNS - aUgUST 2015
As provided by the South Dakota Division of Motor Vehicles
note: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures.
Continued on page 27
SDADA Report 25
YeaR To DaTe New VehiCle RegiSTRaTioNS (1/15 - 8/15) 1 of 2
26 SDADA Report
As provided by the South Dakota Division of Motor Vehicles
note: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures.
SDADA Report 27
YeaR To DaTe New VehiCle RegiSTRaTioNS (1/15 - 8/15) 2 of 2
“IF YOU DON’T KNOW WHERE YOU’RE GOING, YOU WILL WIND UP SOMEWHERE ELSE.”
CENSTAT LIFE ASSURANCE COMPANYSDADA’s credit life and disability insurance company.
CALL TODAY!
Yogi Berra
Administered by: Central States Health & Life Co. of Omaha1212 N. 96th Street • Omaha, NE 68114
www.cso.com
John Benson 800-826-6587 or SDADA Sta� 605-336-2616
• Profi t for the Dealership• Finance & Insurance Seminars
• Higher Limits
SDADA Report 29
note: New vehicle registrations are provided by South Dakota Division of Motor Vehicles. All new vehicles registered under the Prorate (IRP) program are indicated as a Hughes County resident. Figures reflect where the vehicle is titled, and not the county where the vehicle was purchased. SDADA has no responsibility for authenticity of registration figures.
As provided by the South Dakota Division of Motor VehiclesYeaR To DaTe ReCReaTioNal VehiCle RegiSTRaTioNS (1/15 - 7/15)
3801 S Kiwanis AvenuePO Box 89008Sioux Falls, SD 57109-9008
Bruce Eide, Chairman Vern Eide Motorcars, Sioux Falls [email protected] 605-373-8111 2015
Bryan Boocock, Membership Services Director Wegner Auto Company, Pierre [email protected] 605-224-9900 2018
Jenny Wegner, Group Insurance Director Wegner Auto Company, Pierre [email protected] 605-224-9900 2016
Shawn Chase, Public Relations Director Shawn Chase Ford, Redfield [email protected] 605-472-1633 2017
terMnaMe / Position dealershiP eMail address Phone ends
One
Two
Three
Four
Five
Six
Seven
Eight
Nine
Ten
Eleven
Twelve
Thirteen (At Large 2 yr.)
Fourteen (At Large 3 yr.)
Fifteen (PS Dlr.)
Sixteen (PS Dlr.)
Seventeen (RV Dlr)
Eighteen (HD Trk Dlr)
Country Ford
Harry K Chevrolet
Vern Eide Motorcars
Iverson Chrysler Center
Einspahr Auto Plaza, Inc.
Pierson Ford
Sharp Automotive
Stobbs Sales, Inc.
Frontier Motors, Inc.
Beck Motor Co.
Scott Peterson Motors
Rushmore Honda
Wegner Auto Company
Shawn Chase Ford
Biegler’s C&S Motorsports
Black Hills Harley Davidson
Dakota RV’s
I-State Truck Center
Larry Palsma
Doug Knust
Bruce Eide
John Iverson
Ron Einspahr
Tom Barber
Doug Sharp
Keith Stobbs
Darrel Kaiser
Trace Beck
Scott Peterson
Steve Michelson
Jenny Wegner
Shawn Chase
Steve Biegler
Jim Burgess
Dan Healy
Dutch Van Santen
605-589-3362
605-234-6064
605-373-8111
605-996-5683
605-692-6106
605-225-3720
605-886-8081
605-853-3612
605-842-1880
605-224-5912
605-892-2643
605-348-4468
605-224-9900
605-472-1633
605-225-4533
605-342-9362
605-348-1212
605-336-2995
terMdistrict # naMe dealershiP eMail address Phone eXPires
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