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CHAPTER I INTRODUCTION 1.1INDUSTRY PROFILE Indian auto component industry is robustly driven by the growth in demand for automobiles. The sector has become a lucrative business proposition for global players, majorly owing to two factors. First, needless to say, the demand for automobiles is increasing day by day in the country. India, a market with high potential for the automobiles sector, is expected to witness a three-fold increase in demand for automobiles by 2020. Secondly, all major global auto-makers are establishing their bases here due to highly positive business environment, favourable policies and government support. According to a study by UK-based global financial advisory firm- Rothschild, India would become the third largest auto industry by volumes after China and the US by 2015. This would give immense support to the growth of ancillary sector as well. According to a recent study by the Automotive Component Manufacturers’ Association of India (ACMA), original equipment manufacturers (OEMs) account for 41 per cent of the auto components consumed in the Indian aftermarket. The study estimated current size of Indian components business at Rs 24,800 crore (US$ 4.87 billion), 49.7 per cent of which is 1

Transcript of New project

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CHAPTER I

INTRODUCTION

1.1INDUSTRY PROFILE

Indian auto component industry is robustly driven by the growth in demand for automobiles. The

sector has become a lucrative business proposition for global players, majorly owing to two

factors. First, needless to say, the demand for automobiles is increasing day by day in the

country. India, a market with high potential for the automobiles sector, is expected to witness a

three-fold increase in demand for automobiles by 2020. Secondly, all major global auto-makers

are establishing their bases here due to highly positive business environment, favourable policies

and government support.

According to a study by UK-based global financial advisory firm-Rothschild, India would

become the third largest auto industry by volumes after China and the US by 2015. This would

give immense support to the growth of ancillary sector as well.

According to a recent study by the Automotive Component Manufacturers’ Association of India

(ACMA), original equipment manufacturers (OEMs) account for 41 per cent of the auto

components consumed in the Indian aftermarket.

The study estimated current size of Indian components business at Rs 24,800 crore (US$ 4.87

billion), 49.7 per cent of which is formed by two-wheeler segment. Passenger vehicles,

commercial vehicles and three-wheelers follow with 24.7 per cent, 23.1 per cent and 2.5 per cent

of the share respectively.

CARBURETOR MANUFACTURING INDUSTRY

Most of the modern vehicles make use of a carburetor that is used for blending accurate amount

of vaporized fuel with air so that the internal combustion engine works efficiently. The

carburetors available in the market accentuate several features such as highest quality standards,

lifetime warranty, engine tested, improved performance, economical, excellent drivability,

versatility, better fuel economy, greater throttle response, quick installation, highly modifiable

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and easy to maintain. Carburetors supplied in the market provide greater calibration capabilities

and comprise of central float chamber and a unique throttle body that comprises of throttle body

spacers, throttle cables and more. The carburetor manufacturing industry presently sizes around

US $ 2.4 billion. Its major manufacturers are AML Carburetor Company, Edelbrock AVS

Carburetor, LectronCarburetors, Walbro and TillotsonCarburetors, Zenith UK, Holley, Keihin

and Rochester Products Division.

FUEL SYSTEMS

The function of the fuel system is to store and supply fuel to the cylinder chamber where it can

be mixed with air, vaporized, and burned to produce energy. The fuel, which can be either

gasoline or diesel is stored in a fuel tank. A fuel pump draws the fuel from the tank through fuel

lines and delivers it through a fuel filter to either a carburetor or fuel injector, then delivered to

the cylinder chamber for combustion.

 

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1.2 COMPANY PROFILE

UCAL FUEL SYSTEMS LTD. (UFSL) was established in 1985 by Carburetors Limited,

pioneers In India in the manufacturing of Carburetors and mechanical fuel pumps. In 1987

UCAL entered into a joint venture with Mikuni Corporation of Japan, an internationally

renowned company for Fuel Management System and products. UCAL became public limited

in 1989. With the factories in MaraimalaiNagar, Pondicherry and Gurgaon commissioned and

the product range enlarged, UCAL witnessed a quantum leap in the last decade of the century.

UCAL started to manufacture world class Carburetors and mechanical fuel pumps using

advanced technology in the state of the art facilities and began supplying as OEM to Maruti-

Suzuki, Premier 118 NE, and HM. The Pondicherry plant started to manufacture Carburetors

and Secondary Air Valves for two wheelers and Multi point fuel injection hardware products for

passenger cars 1996

A Vignette given below explains UFSL’s growth towards becoming truly an internationally

respected Brand and becoming a proud supplier to some of the globally acclaimed companies

such as Maruti-Suzuki, Hero Honda, TVS, Bajaj, Yamaha, Piaggio, Fiat, Tata Motors, Cummins

and many more.

2003 - Collaboration with Orbital Inc, Australia for development of Direct Injection

systems.

2004 - Krishnamurthy centre for Technology a R&D centre,

2005 - Acquired Amtec Precision Products Inc in US.

2006 - Started development of products for Diesel applications.

2008 - Close of JV agreement with Mikuni Corporation. Supply of full volume of pumps

for Suzuki power train

2009 - Supply of Fuel Pump to Visteon started

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1.2.1 LIST 0F MANUFACTURING PLANTS-UCAL

Production Capability Certification

P1

Maraimalai Nagar, TN

May 1990

Total Area 20200 sq m

650 employees

Pressure Die Casting for Zn & Al,

Machining & Assembly for

MPFI &Carburetors, Gasoline Test

High precision Jet Section & plating

TS 16949

ISO 9001

ISO 14001

OSHAS 18001

P2Puducherry

September 1996

Total Area 5700 sq m

474 employees

Machining & Assembly ASV,

Carburetor (2W & 4W) , Gasoline

Test

High Precision Jet Section

TS 16949

ISO 9001

ISO 14001

OSHAS 18001

P3Gurgaon, Haryana

April 2000

Total Area1800 sq m

200 employees

Machining & Assembly for 4W

MPFI parts

Assembly unit for oil and vacuum

pumps

TS 16949

ISO 9001

ISO 14001

OSHAS 18001

P4Ambattur,TN

2003

Total Area 8900 sq m

R&D TS 16949

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1.2.2SUBSIDIARIES-UCAL

Production Capability Customers

List of Subsidiary Plant

UPILPondicherry

December 1999

Total Area 1965

sq m

80 employees

Rubber to metal bonding

Plastic to Plastic welding

Metal to Plastic welding

Precision Assemblies

UCAL,

Mikuni,

Lucas TVS

AMTECElgin, Rockford –

Ilinois

Acquired : 2005

Employees : 200

Precision component,

Air Conditioning compressor

components

Plastic Injection Molding parts

GM, Cummins,

Sensata, Ford,

Continental

CERTIFICATIONS

It is the right synergy that we are able to create by our incisive knowledge of the industry; the

key processes and our worldwide resources that enabled us to get the right Human resources and

the advanced technologies helped us to achieve exceptional results for our customers. We have

been able to build differentiated leadership and cutting edge operations through integration of

knowledge and expertise shared from across our entire worldwide network. All our units are

certified to pertinent ISO standards which validate the existence and working of effective

system. The processes are monitored and controlled through stringent Internal and External

Audits for their effective functioning.

Various Certifications obtained by Company

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ISO9001:2000 – Quality Management system for other industries

ISO14001:2004 – Environmental Management system

TS16949:2002 – Quality Management system for Automotive industries

OHSAS18001:2007 – Safety Health Management System

AWARDS

Over a period of time, UCAL has been consistently able to receive a series of awards and

recognitions for the excellence in customer service, technology, quality and industrial relations.

Awards for Customer Service

2004 - Direct On Line award from Hero Honda

2004 - 100PPM Commendation certificate from HMIL

2005 - Award from MUL for superior performance in Quality

2005 - Award from MUL for overall excellence

2008 - Best Vendor award from Sona Koyo Steering Systems

2009 - BOSCH Supplier Award for maximizing value to the customer

Awards for Technology

2004 - Frost & Sullivan Special Award for India Manufacturing Excellence

2006 - Silver Award to Gurgaon Plant in the Automotive Ancillary by F & S

2006 - ACMA Bronze to Gurgaon Plant for manufacturing excellence

2007 - Frost & Sullivan Golden Certificate of Merit for Manufacturing Excellence

1.2.1 VISION AND MISSION OF THE COMPANY

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To strive for continuous growth in Fuel Management Systems to meet the ever-exacting

Market Demands through Research & Development and Excellence in Operations

Management.

To be a Key Global Player in Fuel Management Systems.

1.3 PRODUCT PROFILE

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UCAL today spans a wide spectrum of products for the automotive sector and is a perfect

amalgam of people, technology and resources reinforced with the advantage of a thorough

understanding of automotive industry

UCAL is in the business of providing holistic solutions in fuel management systems and is

committed to producing products of consistent quality and timely delivery. This is validated

because UCAL is the most preferred supplier of products to customers such as MarutiUdyog,

Hyundai, General Motors, Cummins, Bosch, Mikuni, TVS Motor Company, Bajaj Auto, Suzuki,

Yamaha & Hero Honda Motors to name a few.

The company takes pride in being an engineering company that provides solutions to customers.

The company designs products for petrol and diesel engine application and has impeccable

manufacturing process and systems that ensures product quality. Apart from producing parts of

consistent quality and upholding stakeholder satisfaction, UCAL takes it as a duty to be socially

responsible organization and ensure that all products are environmentally friendly.

UCAL product portfolio consists of extensive range of components for two, three and four

wheelers. The product range include carburetors for two wheelers, gasoline fuel injection

system products, engine management systems, products for diesel applications and emission

control, pumps to high pressure die casting and precision manufacturing products.

Their wide range of product portfolio is backed by in-house Design & Development facilities.

Highest level of quality is ensured in all our products through processes governed by Lean,

TPM, SMED, 5S and other best operational practices

Four Wheelers

Multi Point Fuel Injection (MPFI) Parts

Carburettors

Emission Control Products & Others

Two / Three Wheelers

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Carburettors

Emission Control Products

Gensets

Carburettors

Pumps

Pumps

Oil Pump Assembly

Vacuum Pump Assembly

Fuel Pumps

Water Pump Assembly

Machined Component

High Pressure Die Casting Products

1.4 ORGANISATION CHART

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1.5DEPARTMENTS IN UCAL FUEL SYSTEM LIMITED

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BOARD OF DIRECTORS

CHIEF EXECUTIVE OFFICER

GENERAL MANAGER

SENIOR DGM

DGM

SENIOR EXECUTIVE

SUPERVISOR

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In Pondicherry plant UCAL has the machining & assembly of ASV (Air Suction Valve),

Carburetor (2W & 4W), Gasoline Test and High Precision Jet Section. The plant was established

on September 1996. It has a total area of 5700 sq m and has 474 employees. The company

consists of 12 departments. The combined and trouble free operations of all these departments is

the secret of success of the plant. Various departments are mentioned below.

Production Department

Human Resource Department

Finance Department

Marketing department

CHAPTER II

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PRODUCTION DEPARTMENT

2.1INTRODUCTION

New products are analysed and report regarding production method, design, average time taken

to finish single product, rough expense etc. are prepared by this department. First Time Through

method is adopted in the development procedure. Trial and error method is not adopted here.

Department also recommend new tools, designing facilities and other requirements in the

production.

All the activities related to the production are handled by this department.

Preparing process flowchart

Preparing control facilities

Giving instructions to workers regarding the methodology

Displaying the operations in front of workers in local language

Giving awareness about safety and convenience

2.2 MANUFACTURING PROCESS

They provide a total solution from product design to analysis, prototyping, and testing and

validation services to our customer and ensure a cutting edge technology and know-how in our

manufacturing facilities. Adhering to strict disciplines of quality and precision our manufacturing

process ranges as follows:

Die and tool manufacturing

High pressure die casting

Vacuum die casting

Precision Machining

Surface treatments

Machining, Assembly and end of line testing

These processes are supported by well-equipped and modern Tool Room, Standard Room,

Design &Process facilities. Their process design ranging from layout design, die design, tool

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engineering, designing & building Special purpose machines. Further our rigorous inspection

and testing facilities takes our manufacturing standards to levels of excellence.

2.3 MANUFACTURING FACILITIES

The company has five manufacturing facilities across 3 locations - 3 in Tamil Nadu, 1 in

Pondicherry and one in Haryana. The facilities are equipped with automated die casting

machines, vacuum die casting, Sophisticated CNC machining centers, CNC lathe, in-house built

special purpose machines, etc. 

Full control of the manufacturing process is handled by this department. Structuring of

Production planning and control department is given below.

2.4 PRODUCTION PROCESS

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Daily production plan made by various departments finally reaches this department

and will execute the plan. As the condition and availability of workers are known by this

department cycle time and the number of workers are planned here. Supervisors are allotted for

all the lines (4 wheeler, 3 wheeler, 2wheeler and ASV). Monitoring of production is done here.

2.4.1 Production process of carburetor

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DESIGN

DIE CASTING

DELIVERY

FLOW TEST

ASSEMBLY

BODY MACHINING

MATERIALS

ULRASONIC CLEANING

MACHINING

INSPECTION

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2.5 PRODUCTION FACILITIES

2.5.1Design & tool room

They presently use PRO E & Solid works for designing. Casting dies moulds, precision jigs &

fixtures, critical press tools are developed in house. Our tool room possesses the sophisticated

machinery cad, EDM, universal milling machines etc. Sophisticated imported measuring

instruments are being used by highly trained & dedicated engineers.

 

2.5.2Die –Casting

They are having their own pressure die-casting machines120 & 250Tonneproducing carburettor

body & other parts.

 

2.5.3Auto Shop

They are fully equipped with various required automatic machines such as traubs, sliding

head (Swiss type automatic machines), CNC turning centres for the manufacturing of precision

turned components such as jets, throttle needles, valves, atomizers, air control screws etc. We

have tremendous additional capacity to produce in quantity all types of turned components.

2.5.4Machining Carburettors Body & Other Casting Parts

Fully equipped with the Special purpose machines (SPM): for reaming & boring operations of

different castings.

2.5.5Assembly and Testing

In order to fulfil the performance of the carburettor, a great stress in the dust free air-conditioned

assembly section is given to ensure the high quality at every stage.

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2.6PURCHASE FUNCTIONS

Purchase of materials is an important function of an industry.

The procedure of purchase is as follows

2.6.1 Purchase request

The department or officer in need of material has to place his request in a purchase requisition

form. In case of raw materials, it is done by the inventory control section. The purchase

requisition is prepared in the triplicate. The original copy of it is kept by storekeeper and the

other is send to the authorized executive. The purchase request must be approved by the

concerned department head.

2.6.2Stockverification

On receiving the purchase request the storekeeper checks whether the materials required is

available through the store. If the materials are out of stock, the storekeeper informs the purchase

section through and indents form.

2.6.3 Selectionofsuppliers

The next function is to select the supplier to whom the order is to be sent. The company places a

public tender notice for the procurement of raw materials .On the basis of the vendor submits the

tenders.

Tenders have two parts

Technical bid and commercial bid

The tender committee opens the tender and verifies the technical bid and if they are satisfied with

the technical bid i.e. , with the quality of materials, they opens the commercial bid, the tender

committee than prepares a comparative statement and accept the lowest price quoted Quotation.

Usually, a contract for one year is made for the supply of raw materials. To avoid risk of the

irregularities of the supply, the company appoints more than one vendor. In case of spare parts

the enquiry is send to the vendor for, the vendors list of company and the apt vendor is selected

on the basis of tenders. The vendor list contains the name and address of vendors and with

specific items

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2.6.4 Purchase order

After deciding the supplier, the purchase officer of UCAL has to place a purchase order. The

purchase order is written authorization to the supplier to supply the particular materials. The

materials are to be supplied according to the terms and conditions of the purchase order. In

UCAL five copies of purchase order is prepared.

The original is send to the supplier.

Second copy is send to the material receiving section

The third copy is send to the person who has placed the purchase requisition

The fourth copy is send to the Finance department for future reference for payment the last copy

is kept in the department itself.

2.6.5Inspection of goods and quotation reception

on receiving the materials from the vendor, a visual inspection is conduced. If there is

any discrepancy between the party advice copy and received copy, a discrepancy is prepared and

if there is any damage report is prepared.

2.7STORE SECTION

Store section deal with the following

Receiving the materials

Inspection of materials

Storage and presentation

Proper classification and codification of materials

Materials handling

issue and dispatch

Stock records

Store accounting

Stock taking

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2.7.1STORAGE FUNCTIONS

Various documents are prepared by the store section for the proper functioning of the

department. The documents maintained are as follow:-

2.7.1.1 Stores inwards book

on receiving any materials to the store, it is entered in a document called stores inward book

(SIB)

2.7.1.2Inspection of goods

On receiving any materials and preparation of SIB inspection request is send to the concerned

technical officer for technical evaluation and prepared on this basis.

2.7.1.3Store received note

After the preparation of SIB and inspection of goods or materials, Store Received Note (SRN) is

prepared. This is the document showing that the, materials received is accepted and payment can

be made for it. The SRN is sent to the Finance department for payment.

2.7.1.4Material issue notes

Any material is issued from the store only after receiving a material requisition or Material Issue

Note (MIN). MIN contains all the details regarding the material as well as the indenter.

2.7.1.5 Stock transfer note

For transfer of materials between store or section or contractors, for transfer of materials between

store and section prepared, it contains details such as material code, cost center, material

description, Unit and quality. It should be mentioned that material description, unit and quality. It

should be mentioned that from which section and to which section is the transfer-taking place.

2.7.1.6Material return note

sometimes materials issued from the store may be returned. In that case Material Return Note

(MRN) is prepared. It contains details such as the name of department from which the material is

returned, value, quality, code, unit, present balance and reason for return.

2.7.1.7 BINCARD

BINCARD is a document attached to bin and it contains the quantities details of the materials

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received, issued and closing balance. In addition to this, it indicates information regarding

different stock levels like minimum level, maximum level, reorder level, etc coded number and

name of materials.

2.8 INVENTORY CONTROL SECTION

Proper inventory management is necessary to provide and maintain good customer service. It

enables smooth flow of goods through the production process. It is important as it provides

protection against the uncertainties of demand and supply and also performing the various

production operations economically and independently. Materials purchased for month is

analyzed and an issue price is fixed for the month. The company follows weighted average

method.

2.8.1Inventory Control Techniques

1. ABC Analysis 2.VSN Analysis 3. FSN Analysis 4. EOQ

2.9QUALITY POLICY

UCAL are committed to serve our Customers with Consistent quality products and

services as per mutually agreed terms. This is achieved by implementing quality management

system as per ISO / TS 16949: 2002 standard involving all employees through training and

motivation to create quality culture for continual improvement in the organization

2.9.1 Quality Control / Research and Development

 To ensure the quality and performance, we have a team of highly qualified and experienced

personals to achieve the high standards of the functioning of the products. In order to further

ensure the reliability of the product, rigid quality control measures are established at all stages of

production.

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2.9.2Supplier Quality Assurance

SQA deals with the quality issues of the materials which are supplied by the supplier to the plant.

Quality of the product includes various dimensions of the materials, quality of the materials etc.

Imported Machines are used to check the quality. Working of SQA department and additional

operations done by the department is given below.

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2.10 MACHINERY MAINTENANCE

Ultimate aim of the department is the trouble free running of machines. Mainly 3 type of

maintenance methods are adopted by the department.

Reactive maintenance

Proactive maintenance

Condition checking

Apart from these methods time based maintenance is also adopted. It is applied basically the

case of changing lubricants for machines. Reactive maintenance refers to the solving of a

problem after its occurrence. In proactive method the problem is attacked before it occurs and

condition checking includes the inspection of machine parts once in a month. Machines used in

SQA are not maintained by maintenance department. The machines used in production and

assembly are handled by the department

2.10.1Machine Shop

Machine shop is mainly functioning to achieve cost reduction. For achieving this department

follows various steps

Tool cost reduction

Consumable cost reduction

Scrap cost reduction

Productivity improvement in ASV line

Setup time reduction in 2wheeler mixing body.

WIP(Work In Progress) reduction

10% reduction in all other process

Machine shop has the spares of all cutting tools in separate boxes. The length is measured and

arranged in specific areas. This is done mainly to reduce the time taken to change the damaged

tool. Additional spare parts are there in the assembly line also. Based on the budget given by the

top management plans are prepared by machine shop. Every year top management will give a

target in reducing the cost. Machine shop will take various measures to achieve this go

2.11NEW PRODUCT DEVELOPMENT

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New product development is done by a separate department. This department starts their work

after getting approval and drawing from R & D centre situated at Ambathoor. This department

studies the requirements and additional resources which should be implemented in the

production cycle and gives detailed report to other departments. If a new order for product is

given to the plant, the department will prepare a rough idea about the product and inform the

management about the additional cost which should be raised by the management. New

machines will not purchase, but changes in existing machine will be done it is done by adding

fixtures and tooling. As a result with existing machines new products can be made in a lower

cost. Sample product will be developed by the department and will send to the customer. After

getting the feedback from customer they will modify the product and after required changes final

product is mass produced. Recently in plant 2 production of carburetor for Piaggio petrol

scooters are developed in plant

2.12 TECHNOLOGIES USED

2.12.1Lean Manufacturing

Adhering to the tenets of Lean Manufacturing we have been able to generate excellent results

that translate into bottom-line profits. They have developed a lean way of thinking by

implementing various lean tools like: TPM, SMED, Value Stream Mapping, Line balancing,

FMEA and 5S.ACT

The goal of Lean Manufacturing at UCAL is to essentially connect the entire value stream and

eliminate all forms of waste.

2.12.2Total preventive maintenance

Producing defect free products from defect free equipment making the manufacturing system

highly reliable and flexible.

This strengthens and enhances plant’s ability to produce to the customers’ needs, consistently.

Total Employee Involvement results in cost reduction in overall manufacturing which would in

turn satisfy the customers’ requirements

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Producing defect free products from defect free equipments making the manufacturing

system highly reliable and flexible

This would strengthens and enhances plant’s ability to produce to the customer’s needs

Total Employee Involvement results in cost reduction in overall manufacturing which

would in turn satisfy the customer’s requirements

2.12.2.1 Employee involvement

S. No Parameters Targets

P Output per hour per man > 30%

Downtime Zero

Q In-house Rejection 80% Down

Customer Complaints Zero

CManufacturing cost 30% Down

Inventory 30% Down

MKaizen / Employee 2/Month

Total Employee Involvement 100%

S Accidents Zero

D Delivery Adherence 100%

2.12.3Value Stream Mapping

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Value-stream maps are the prototypes for lean transformations. At UCAL, they use VSM

technique to identify and eliminate waste thereby streamlining work processes. The steps that

we follow in implementing the VSM are:

Identify the products to map

Draw the “current state” map

Access and analyse the current state

Draw the “future state” map with all the improvements

Create a plan to implement the desired state

Implement and review the plan

2.12.4Single Minute Exchange of Dies

In this intensely competitive market, there is always a need to provide customers with

diversified products of very high Quality while reducing the manufacturing cost at the same

time. At UCAL, SMED has been consistently proven to be the key to meet this extremely

challenging demand as it reduces waste, time spent between each production runs as well as the

size of production lots and inventory.

2.12.5Other Practices

Kaizens

Poka Yoke

5S

CHAPTER III

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HUMANRESORCE DEPARTMENT

Personnel Departments concerned with the people’s dimension in organization. The sincerity

and dedication of the employees in UCAL is a major success factor. With a full-fledged

Human Resource department, regular training and refresher courses are part of the company

life. Apart from skill betterment, these courses inculcate quality consciousness, safety and

awareness contributes to personality development. There are around 200 employees in the

company

Structuring of HR department in UCAL plant 2 is as follows

Human resource (HR) department deals with wide range of activities from strategic planning

level to the day to day operations level. Therefore defining roles and responsibilities of HR

department is a quite complex task. Some of the functions carried are summarized below.

3.2STRATEGIC PLANNING PROCESS

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HR department gets involved in the strategic planning process of the organization and identifies

HR as a core competency of the organization. When HR is assumed as a core competency HR

becomes a. competitive advantage for the organization.

3.3 FORECASTING THE LABOUR REQUIREMENT

The HR manager holds the responsibility of forecasting the labour requirement of the

organization in the future based on the future level of sales/production level of the organization.

The labour forecast may identify the need for need for hiring or firing employees.

3.4 RECRUITMENT

Once the labour forecast is done organization can identify the need for more labour in the

organization if the existing workforce is not sufficient to handle the future workload. In such a

situation HR manager has to recruit new potential candidates to fill the vacancies. Recruitment is

the process of creating a pool of potential candidates who can be employed to fill the vacancies.

3.5SELECTION

Selection is the process by which the most suitable candidate is selected from the recruited pool

of candidates. Selection is done by carrying out various types of tests and interviews. HR

department/manager is responsible of selecting the most suitable employees to fill existing

vacancies.

3.6 TRAINING

Once the employees are done with the induction they become an employee of the organization

but the skills they possess may not be adequate to carry out required tasks. The need for training

arises when the there is a gap between expected level of skills and the current level of skills of an

employee. If a there is a training need HR department has to design training programs and

execute them.

3.7 INDUCTION

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Induction is the process by which new employees are made familiarized with the organizational

environment. Once the employees are selected they need to be introduced to other staff of the

organization and they should be given necessary guidelines about the organizational culture and

the procedures.

3.8 MOTIVATION

HR manager is responsible of motivating employees to carry out their duties of a timely and

accurate basis.

3.9 PERFORMANCE APPRAISAL

This is where the employee’s performance is evaluated based on expected level and the actual

level of the performance. HR department needs to design performance appraisal systems to

appraise the employee performance on a fairly manner.

3.10 REWARDING EMPLOYEES

Once the employee performance evaluation is done HR department needs to design good

employee rewarding packages to reward well performing employees. These rewards could be

of monetary or non-monetary in nature.

3.11PROMOTION

Promotion is the movement of an employee from a lower position to another position with a

better pay, and responsibility. Every organization chances of promotion chances of promotion

came up occasionally. Employees will consider for promotion only if they have qualification and

experience in the respective field. Grade II worker in the MS unit who completes 8 years of

continues service will be automatically promoted to grade I. Promotion posts will be notified

with the plant and the officer of the unit, giving educational qualifications and experience. The

application received will be screened by the personnel department. Every employee promoted to

a higher post will be on probation in that post for a period of one year

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Four factors are considered for promoting an employee

1) Seniority (25 marks)

2) Test/Interview(0 marks)

3) Attendance(20 mark)

4) Performance(15 marks)

Employee who secure less than 50% score of marks in tests and interview are not considered for

promotion. All vacancies in the post, in the level of shift in charge equivalent and below in the

pigment until shall be filled up by promotion subject to availability of suitable workman. Actual

promotion shall be drawn up by the promotion committee and he is empowered or delegated

with power to the effect.

3.12 TRANSFER

There is only inter departmental transfer in the company.

3.13MANAGING EMPLOYEE GRIEVANCE

HR department needs to accept the grievance and complaints submitted by the employees about

their problems. HR department need to listen to grievance and should come up with solutions to

solve problems.

3.13.1 Managing complains about employees

There can be complaints about employees regarding poor performance, bribery, misbehaviour

and so on. HR department needs to hear that complains and make necessary steps

(advising/punishing employees) to solve those issues.

Recruitment is done both in the plant and from the top management. Workers who deal with the

assembly and manufacturing process are selected by plant itself. Temporary trainees are selected

here. Minimum qualification required for these staffs is 12th and ITI or diploma. Other staffs are

selected and recruited from head office. Campus recruitment, job melaas, off campus selection,

walk in interviews are the various methods to select employees. On the basis of salary employees

are categorized into 3.

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1. Temporary apprentice

2. Technicians

3. Staffs and executives

Salary structure is finalized from head office and increase in salary occurs as the experience

become more.

Training given to the staffs is also based on the categories mentioned above. Temporary

apprentice are given training for 1 hour and on the job training is given to them. For technicians

period of training is 2 months and for staffs that is 3 months. Statutory returns additional to the

salary is given to the employees in monthly, 6monthly and annually. Provident funds are also

provided to the employees.

Workers are provided with breakfast, lunch and snacks at appropriate time. A small amount is

deducted from the salary and good food is provided in the canteen by HR department. All

administrative activities are managed by HR department it includes security management,

transportation facility, canteen and welfare for workers, room booking for visitors, checking bills

etc.

Department conducts an annual tour for all the staff along with their family working in the firm.

Family day celebration is conducted by the department once in a year. Employees who worked

for more than 10 years are awarded 2gm gold coin on this ceremony. Games are conducted for

employees and their family members. Food is supplied to all. All these expenses are undertaken

by the company. This motivates the employees and gives them affection towards the company.

3.14WORKMEN CLASSIFICATION

Permanent Employees:

There are about 200 Technical and 20 non technical staffs working in the UCAL

plant 2 as permanent employees.

Employees Engaged On Contract Basis:

These employees work n contract for a limited period of time say one year or six months

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on specific terms and condition fixed by the company. They have no preference for future

employment in the company.

Temporary or seasonal worker:

These workers are employed when the work load is more. On certain season due

to the increase in demand, more work forces are needed to meet the production. In such

cases temporary workers are engaged. The services of such employees are dispensed with

as and when the need is satisfied

Apprentices:

Apprentices work for a period of one year as part of their training programmed as

per apprenticeship Act

3.15 WAGE STRUCTURE

Basic wages for each category of workers are fixed as per agreement the management and the

workers representative. The items covering under wages are follows;

Basic pay

Dearness Allowance

Variable Dearness Allowance

The worker are given specified amount as basic wage as per the agreement. The agreement is

valid for four years.

3.16WELFARE ACTIVITIES

Bonus

Employees who are drawing more than Rs.3500/- per mount are eligible for bonus almost all the

employees working here are eligible for bonus irrespective or casual worker.

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Provident fund

Introduced in 1956 and administered by a trust. Here both the employer and the employee have

to continue 12% each of the basic pay, where eight and one third percent is transferred to pension

fund.

Gratuity

Minimum amount payment payable as gratuity is Rs.3500 Employees having continues service

of the year is eligible for gratuity.

Employees State Insurance

All the employees working here come under Employees State insurances Scheme.

3.16.1 Labour Welfare Activities

The allowances provided by the company for its employees are as follow

House pent Allowances

Workmen of the company shall be entitled to house rent allowance @ 10% of the basic

pay effective from 1. 1. 1997.

Conveyance Allowances

Up to Rs.100 is given as conveyance allowance as per Memorandum of Agreement.

Shift Allowances

Employees working A, B and C shift are paid Rs 200 per month as shift allowances.

Cash Handling Allowances

Rs.40 per month is paid as cash handling allowance to employees who look after the

duties of the cashier.

Attendance Bonus:-

Employees who attain attendance of:

A) 80 to 90% are given a bonus of Rs. 100/-

B) Greater than 90% are given a bonus of Rs.110/-

C) 100% are given one wage and DA

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Housing Loan

For small works of residential building such as extension are repair works loans

are given to Rs. 1.5 lakes and a maximum amount of Rs.3 lakes can be given for

construction of new residential buildings.

Vehicle Loan

For two wheelers amount Rs.40000 are given as vehicle loan and for officer loan

amounts to Rs.1 lakhs.

3.17FRINGE BENEFITS

Retirement Benefits

Death Relief Fund

Medical Facility

Financial Aid to prolonged Treatment

Subsidized Canteen facility

Interest Subsidy for Housing Loan

Transportation Facility

Recreation club

3.17 PERSONNEL RECORD KEEPING

UCAL maintains a personnel record for its employees. It is a file consisting for all the

details regarding the employee and all the data relevant to him

Recording Of The Attendance

The electronic punching system is adopted in UCAL. Every employee had to

punch the card on entering the work.

Time Keeping And Time Booking

A separate wing is concerned with time keeping and time booking in the company.

With the help of the punch card this section keeps an attendance register. Main function

of this section is attendance recording of leave, late coming, early going lost hours,

overtime, shift allowance, loosed wages due to absence, wages due to work holidays.

CHAPTER IV

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FINANCE DEPARTMENT

4.1 INTRODUCTION

Finance is the life blood of business and hence it requires a lot of effort to manage it well. The

basic functions of the Finance Department are procurement of funds at the right and optimum

utilization of funds. Like every manufacturing company, UCAL also has its own separate finance

department which deals with different financial matters of the company. The finance department

of UCAL is sub divided into various sections and the work flow is divided among these sections

which are consolidated and put together as a whole at the end and the final accounts are prepared

and then the decision making process begins and targets are set for the next financial year.

4.1 VARIOUS SECTIONS IN THE FINANCE DEPARTMENT

4.1.1 Books Section

This section keeps the records of all the matters of finance department and all the other records

that each section keeps with it. They record all the ledgers and vouchers of monthly, quarterly

and yearly accounts. They also maintain records of the inter-unit transactions i.e. the transfers

that take place between this unit and UCAL’s other units. They keep the records of the entire

audit that is done internally as well as the record of the entire statutory and government audit.

4.1.2 Budget Section

This section also deals with the budgeting of the company. The funds are allocated by the

corporate office for each UCAL unit. After receiving this budget they prepare their own budget

of each department with the respective heads and then allocate the funds to each department for

their purposes. They also prepare the budgeted figures and targets of the company for the next

financial year.

4.1.3 Sales Section / Bills Receivable Section

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This section deals with all the sales related issues in the company. It keeps all the records and the

data that is necessary while making the records and maintaining the accounts of sales. Eg.,

packing List, clearance letter, lorry receipts, guarantee certificate, etc…It also keeps the record

of all the debtors of the company and the Central and State sales tax that is levied on each item

and the terms and conditions related to them. The debtor’s management is also dealt with this

department. They have to prepare an MIR (Manual Information Report) for every month which

is sent to the corporate office as a report of the company.

4.1.4 Bills Payables Section

This section is concerned with the payment of all revenue bills. A revenue bill includes payment

made to suppliers, payment to government agencies. In case of purchasing the materials, the

actual process starts once the order is placed and the materia lis received by stores and it is sent

to quality section. Wherein inspection department will certify and then clear the stores receipt

vouchers. The cleared stores receipt will then come to material management who will value it.

After this, it is forwarded to bills payable section. They will release the payment immediately

when the bill becomes due.

The Records Maintained By This Section Are

· Purchase order book

· Supplier’s invoices

· Store requisition voucher, etc.,

4.1.5Cash Section

The main function is to account the cash and bank balance. Other than this function the

actualPayment of money is done through this section. The employee’s salary, contract labourers’

wages, supplier’s amount and receipt of customer’s payment all are done through this section.

4.1.6 Costing and material account section

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Costing section in UCAL is an part integral section which co-ordinates various other

departments like production, marketing, etc.. The main task of this department is to classify the

various types of costs, accumulation of assignment and control of cost. The information supplied

by this department has a great deal of importance to the management in decision making. By cost

splits the management will be in a position to know where exactly wastages are more, or which

method is causing runoff profits etc,.It also prepares the cost estimates, based on which the

marketing department will make the bidding. Another important function of this section is

preparing the price stock ledger and major task of this section is that it looks after the capital

payments.

4.1.6.1 Types of Software for Accounting Procedure

The software which is used for the purpose of accounts they use Tally software of 7.1 version which

covers all recent updates accounting standards and also tally software of 7.1 version covers VAT concept

which marks very easy for company to fill the tax according rules and regulation.

4.1.7 Works Bill Section

This section keeps a record of all the infrastructure related issues. They keep a record of the

building, roads, furniture and the township related matters. It also keeps a record of the work that

is needed to be done for the company as well as for the township and other areas.

4.1.8 Pay-Roll Section

This section is concerned with the computation and payment of wages / salaries, medical

reimbursement, conveyance reimbursement, tour advance settlement, air fare settlement,

payment of medical expenses of retired employees, provident fund and gratuity, etc,. Hence for

this purpose, this section maintains Master Records which consists details of each and every

employee regarding their date of joining, leave taken, payment of salary, loan taken, allowances

given, etc., which are monitored and updated every month. This section ensures a pleasant

atmosphere by ensuring accurate payment to the employees in order to

Maintain industrial harmony and employee satisfaction. Apart from these activities, the

department is also concerned with recording and maintaining the attendance, leave taken and

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over time work done by each and every employee. Here the department records time in and out

of employee through the medium of automatic time recorders provided at the vantage points

within the factory.

4.1.9 Taxation Section

This section takes care of the tax related issues of the company. All the indirect and direct taxes

thatthey have to deal with is taken care of by this section. They also take care of the excise duties

and customs duty in case of export. They also deal with the service tax related matters. All these

sections of Financial Department collectively function efficiently for the effective and optimum

allocation and utilization of funds of the organization.

4.3 CAPITAL STRUCTURE

A mix of a company's long-term debt, specific short-term debt, common equity and preferred

equity. The capital structure is how a firm finances its overall operations and growth by using

different sources of funds. Debt comes in the form of bond issues or long-term notes payable,

while equity is classified as common stock, preferred stock or retained earnings. Short-term debt

such as working capital requirements is also considered to be part of the capital structure.

4.3.1 Capital Structure Of UCAL

Period InstrumentAuthorized Capital

Issued Capital

- P A I D U P -

From To (Rs. cr) (Rs. cr)Shares (nos)

Face Value

Capital (Rs. Cr)

2010 2011 Equity Share 75.0 22.1 22113625 10.0 22.12009 2010 Equity Share 75.0 22.1 22113625 10.0 22.12008 2009 Equity Share 60.0 13.9 13896000 10.0 13.92007 2008 Equity Share 60.0 13.9 13896000 10.0 13.92006 2007 Equity Share 60.0 13.9 13896000 10.0 13.9

4.4 WORKING CAPITAL MANAGEMENT

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Working capital management is concerned with the problem of that arise in attempting to

manage. The current assets and current liabilities are the relationship that exists between them.

The term current assets refers to those assets, which in the ordinary course of business can be or will be

converted into cash within one year without undergoing a diminution in value and without disruption of operation.

The goal of working capital management is to manage the firm’s current assets and liabilities in such a

way a satisfactory that level of working capital is maintained. The company avail the working

capital from the nationalized Bank in the form of over draft account.

4.5 CREDIT POLICY

4.5.1 Trade credit

Trade credit refers to the credit extended by the suppliers of goods and services in the normal course of

transaction/business/ sale of the firm according to trade practices; cash is not paid immediately

for purchases but after an agreed period of time. In case of UCAL credit the suppliers allow period with in

30days.

4.6 ACCCOUNTS RECIVABLE/ RECIVABLE MANAGEMENT

The term receivable is defined as debt owes to the firm by the customers arising from sale of goods

or services on ordinary course of business when a firm makes an ordinary sale of goods or services and does not

receive payment. The firm grants trade credit and create accounts receivable which could be collected in feature.

4.5.1 Balance sheet - UCAL Fuel Systems Ltd.

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Particulars Mar'12 Mar'11 Mar'10 Mar'09 Mar'08

Liabilities12 Months

12 Months

12 Months

12 Months

12 Months

Share Capital 22.11 22.11 22.11 13.90 13.90

Reserves & Surplus 270.96 258.56 246.63 182.36 182.32

Net Worth 293.07 280.67 268.74 196.26 196.21

Secured Loans 211.42 224.91 237.38 156.02 140.19

Unsecured Loans 20.55 23.83 11.13 26.90 4.81

TOTAL LIABILITIES 525.04 529.41 517.25 379.17 341.22

Assets

Gross Block 410.00 405.80 373.77 276.05 249.96

(-) Acc. Depreciation 183.91 203.66 181.12 145.59 129.88

Net Block 226.09 202.14 192.64 130.45 120.08

Capital Work in Progress. 13.45 15.74 7.12 8.74 16.38

Investments. 156.26 156.26 156.26 167.36 115.95

Inventories 45.75 38.09 30.36 29.72 29.47

Sundry Debtors 104.75 94.96 89.90 47.50 50.48

Cash And Bank 5.66 2.73 2.28 0.81 1.31

Loans And Advances 146.63 125.77 119.91 87.52 107.66

Total Current Assets 302.80 261.55 242.45 165.55 188.93

Current Liabilities 163.60 108.54 94.37 97.22 100.22

Provisions 15.42 10.28 3.55 17.29 19.02

Total Current Liabilities 179.03 118.82 97.93 114.51 119.24

NET CURRENT ASSETS 123.77 142.73 144.52 51.04 69.69

Misc. Expenses 5.47 12.54 16.71 21.59 19.12

TOTAL ASSETS (A+B+C+D+E)

525.04 529.41 517.25 379.17 341.22

CHAPTERV

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MARKETING DEPARTMENT

5.1 INTRODUCTION

All the working of the plant starts and ends with marketing department. All the suppliers and

customers of the company are handled by marketing department. They collect orders from

customers and to satisfy the customer needs they prepare monthly, weekly and daily production

plans. The information is given to other departments and the production is carried out. Other

departments can work only with the data given by the department. Transportation decisions of

goods through various alternatives are also taken by marketing people. Normal working of this

department ends only when the finished products reach the customer or distributor. Invoice is

finalized by department by analysing the data from dispatch/tax department.

Some important functions of marketing department are mentioned below.

Focus on the Customer.

Monitor the Competition.

Own the Brand.

Find & Direct Outside Vendors.

Create New Ideas.

Communicate Internally.

Manage a Budget.

Set the Strategy, Plan the Attack, and Execute.

Focus on the Customer.

Marketers should spend time listening to their customers (and prospective customers) in order to

understand their needs and wants regarding a particular product or service. Soliciting thoughts

and input from internal stakeholders such as Sales and Customer Service is also appropriate, as

these departments are typically closest to the customer.

Monitor the Competition.

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Learning about, and understanding the competitive landscape is also an important function of the

Marketing Department. Marketers should be the “go to people” within an organization to answer

the following types of questions: Who is the competition (both direct and indirect)? What do

they communicate? Which customers do they serve? Why do customers choose the competitor

versus you?

Own the Brand.

The perceptions and feelings formed about an organization, its products / services, and its

performance is what is known as its “brand.” The Marketing Department is responsible for

creating meaningful messages through words, ideas, images, and names that deliver upon the

promises / benefits an organization wishes to make with its customers. Furthermore, the

Marketing Department is responsible for ensuring that messages and images are delivered

consistently, by every member of the organization.

Find & Direct Outside Vendors.

Internal Marketing Departments do not create magic alone. Therefore, marketing needs to source

and oversee a group of outside resources to make market for the product.

Create New Ideas.

Whether it is customer acquisition campaigns, keep-in-touch programs, new product promotions,

retention efforts, or something in between, the Marketing Department should ultimately be

responsible for developing new ideas that generate revenue for the company. This does not mean

that the Marketers have to come up with every idea on their own; however, they need to identify,

cultivate, and work with others to execute programs that will create revenue.

Communicate Internally.

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It is important that the Marketing Department communicates with all departments inside an

organization. Since any employee can support a brand, value proposition or even specific

program initiatives, the Marketing Department needs to take responsibility for disseminating

information throughout the organization (this includes internal education and training when

appropriate).

Manage a Budget.

Establishing and communicating messages to the marketplace costs money. Therefore,

Marketing Departments is responsible for estimating the anticipated expenditures associated with

marketing activities. Once set, Marketers should be held responsible for meeting all budget

projections.

Set the Strategy, Plan the Attack, and Execute.

One of the key activities for a Marketing Department is to integrate an organization’s goals,

strengths, and channels of distribution, competitive environment, target markets, pricing, core

messages, and products into one cohesive document known as the Marketing Strategy. As part of

the strategy, the Marketing Department should also develop the list of tactical ideas such as

direct mail, print advertising, and search engine optimization that will enable the organization to

communicate its message to customers and prospects. With a strategy and tactical ideas in hand,

the Marketing Department is now ready to take on the responsibility of executing the programs

and initiatives to drive sales and revenue for the organization.

5.2 MARKETING MIX – THE 4 P’S OF MARKETING

The Marketing mix is a set of four decisions which need to be taken before launching any new

product. These variables are also known as the 4 P’s of marketing. These four variables help the

firm in making strategic decisions necessary for the smooth running of any product /

organization. These variables are

Product

Price

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Place

Promotions

5.2.1PRODUCT

UCAL product portfolio consists of extensive range of components for two, three and four

wheelers. The product range include carburettors for two wheelers, gasoline fuel injection system

products, engine management systems, products for diesel applications and emission control,

pumps to high pressure die casting and precision manufacturing products.

5.2.1.1Four wheeler-carburetors

Applications

2 & 4 Stroke Engines in Motorcycle, Scooters & Three wheelers

Function

To supply proper air-fuel mixture based on the engine requirements Throttle will be directly

operated by the rider. Area of the venturi changes causing a change in the air flow and vacuum

Range

Venturi size: 12 mm – 22 mm, 2 & 4 stroke engines

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Technology & Special Features

Provision for coasting richer system, throttle switch, solenoid operated auto-starter, electronic

control of air-fuel ratio

Customers

Bajaj, TVS, Mikuni, Suzuki & Yamaha.

5.2.1.2 Multi Point Fuel Injection Parts

Thottle Body Assembly

Applications

Passenger Cars & Vans

Function

Controls the amount of air that goes into the engine depending on engine speed and driving

conditions

Range

Bore Sizes from 32 mm – 80 mm

Technology & Special Features

Provision for mounting idle speed controller, manifold absolute pressure sensor

Customers

Maruti Suzuki, Hyundai, Bosch, Mikuni, Continent

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5.2.1.3 High Pressure Fuel Filter

Applications

Gasoline Passenger Cars & Vans

Function

To reduce the particulate impurities

Range

Capable of withstanding pressure from 3.5 to 5 Bar

Provision for accommodating bracket for mounting on to vehicle

Technology & Special Features

Double folded paper element

Customers

Maruti Suzuki and Hyundai.

5.2.1.4 Two /three wheeler-emission control products

Secondary air value

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Applications

4 Stroke Motorcycles & Scooters

Function

Supply secondary air to oxidize Carbon Monoxide and unburnt Hydrocarbons in the exhaust

Range

Engine capacity from 60cc to 50cc.

The product is available in Aluminium& Plastic variants.

Technology & Special Features

Air cut valve integrated with Secondary Air Valve to take care of after buring during

deceleration. Product is available in aluminium and plastic variant. Direct Engine mounted

model and chassis mounted model available.

Customers

Hero Honda, Bajaj, Mikuni, TVS, Royal Enfield, Suzuki & Yamaha.

5.2.1.5 Oil Pump Assembly

Applications

Diesel & Gasoline Passenger Cars, Vans, Multi-Utility Vehicles & Trucks

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Function

To provide oil to all parts of the engine for lubrication

Range

Engine CC: 1litre - 3 litres engines.

Specifications

Flow rate : 8 - 15 lpm

Engine RPM : 500-1000 rpm

Pressure :2-3 bar

Technology & Special Features

Gerotor type oil pumps. Oil Pump assembly available with and without Chain cover

5.2.1.6 Fuel pumps

Piston driven fp

Applications

2 stroke Motorcycles, Scooters and 3 wheelers

Function

Piston fuel pump which can develop up to 10bar pressure at a flow rate of about 7lpm.

Suitable for gasoline applications More than 1000 hours of functional life

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Customers

Bajaj and Other applications

5.2.1.7 High pressure die cast products

 

Throttle Body Housings

Weight :Approx 0.5- 0.8 kgs

Bore Range : 50mm to 80mm

Customers : Continental

 5.2.2PRICE

There are three types of pricing methods. They are Cost based, Demand based, competitive

based. In this company competitor based pricing is followed .The competitor based pricing is

nothing but the name itself indicates the company Fix prices based on the prices of the

competitors. So the rise & fall of price fully depend upon the competitor’s price.

5.2.3PLACE

To reach the products from producer to consumer they use Zero channel and The mode of

distribution is done by the small process shown below.

Producer Distributor Consumer

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5.2.4 PROMOTION

5.2.4.1 Advertisement & sales promotion activities

The advertisement is done through Seminars, Tradeshows at their work places. The sales

promotion activities are carried out by arranging training programs in their plant and by direct

interaction with their client, agent, they follow PMC(PROJECT MANAGEMENT

CONSULTANT S) to attract all the A, A+ customers.

5.3 COMPETITORS

Auto line industries ltd Banco products (India) ltd Bosch ltd Federal-mogulGoetze (India) ltd IP Rings ltd Karmobils ltd

5.4MARKETING RESEARCH

Marketing researches are conducted to check the flow of products to the customers and

their perception .The Method of conducting this activity is done through the following ways

Marketing surveys

Case studies

Day to day activities likes surveys and feedback carrying different

parameters.

   

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5.5 SWOT ANALYSIS

STRENGTH

Maintaining internal quality systems

Good employee relationship

Certified as AN ISO/TS 16949 : 2009, ISO 14001:2004 &

OHSAS 18001: 2007 CERTIFIED COMPANY

Fully computerized

Ensuring continuous development of human resources

Good fire & safety department to avoid accidents

Continuous production system

WEAKNESS

Marketing department to be strengthen

Not having sufficient man power

Over work for employees.

There is no active employee welfare union for the employees.

There are more number of apprehends, hence the job security is weakness.

OPPURTUNITIES

Expansion of plant capacity

Can capture wide range of market

New products can be introduced

The customers are well established in the market, hence the opportunity are wide.

THREATS

Hence there is a regular importing of products the expense involved is more and

more.

Rapid technological changes

Introduction of various products in the market.

Perfect competition is there for the commodity.

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FINDINGS

360 degree performance appraisal

The company has certifies as AN ISO/TS 16949 : 2009, ISO 14001:2004 & OHSAS

18001: 2007 CERTIFIED COMPANY

The company has plans for further expansion

Computerization resulted in inter departmental relationship

Company is in the path of modernization and expansion

SUGGESTIONS

Product line of the company should improve

Good communication must be set between employees and the management.

Marketing department should get more support from other departments to perform

more effectively.

Look more into international markets

Concentrate on expansion and diversification of plant, equipments, products etc.

Product promotion activity should be introduced by the company

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6. CONCLUSION

Being the giant in the automobile fuel management business the company has a bright future. All

the functions in the company are going well. According to my opinion employees are given more

work load. Marketing department functions with lots of limitations. Even though there are small

problems in the plant the overall performances of the company is good and have a bright future.

The finance department is doing well in the company. The Production and Administration

department is also doing well and it has a very important role in the performance of the

company. The department provides all help to the employees and settles their grievances. All the

departments are doing well and it is good sign for the company. Name of the company has a

great importance in the automobile fuel management system. Main automobile manufacturers are

depending UCAL to full fill their needs.

In short the company has a bright future in the coming year and will attain a good position

in the economy and market.

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BIBLIOGRAPHY

http://www.ucalfuel.com

http://en.wikipedia.org

http://www.google.co.in

Company magazine

 

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