Café Coffee Day

Café Coffee Day

INDUSTRY PROFILE

Café Coffee Day is the country’s first fine coffee-chain which is engaged in every phase of Indian coffee from cultivation to consumption.It’s entrepreneur, VG Siddhartha is known as “Mr Indian Coffee”.Café Coffee Day is a division of India's largest coffee conglomerate, Amalgamated Bean Coffee Trading Company Ltd. (ABCTCL).

ISO-9002 Certified co.

Leading Coffee Exporter

COMPANY

Café Coffee Day operates a retail cafe chain in India The company also engages in the growing and exporting coffee. In addition, Café Coffee Day sells coffee powders, coffee makers and mugs, cookies, and gifts online. It offers its products in India, the United States, Europe, and Japan. The company was founded in 1996 and is based in Bengaluru, India. It has stores in India; Vienna, Austria; Karachi, Pakistan; and Prague, Czech Republic. Café Coffee Day operates as a subsidiary of Amalgamated Bean Coffee Trading Company Limited.

Type: Public

Industry: Restaurants Retail coffee and tea Retail beverages

Founded 1996

Headquarters Bangalore, Karnataka, India

Number of locations 1270

Key people V. G. Siddhartha, Founder and Director[1] Services Coffee

Division of CCD

Coffee Day Fresh 'n' Ground, which owns 450 coffee bean and powder retail outlets.

Coffee Day Square, a high level coffee bar in Bangalore.

Coffee Day Xpress, which runs 900 plus Coffee Day kiosks.

Coffee Day Beverages, which runs over 14,000 vending machines.

Coffee Day Exports, its exporting wing.

Coffee Day Perfect, its (FMCG Packaged Coffee) division.

coffee Day B2C Plant ( Coffee vending machine manufacturing in India )

Menu of CCD

Espresso

Espresso Americano

Cappuccino (hot coffee)

Kenyan safari (international coffee)

Cold coffee

Ice cream

Pizza, Samosa ,Puff etc. . Its menu includes small and big eats, sweets, sundaes, cakes, hot and cold coffees, frosteas, fruiteazers, and quenchers.

Competitor

Costa coffee

Coffee world

Mocha

Et al

Barista

T.V s shows on coffee……..

Coffee with Karan

CCD starts coffee with “Stars”

Awards

Best exclusive brand retailer of the year 07

Best food service retailer of the year 07.

ICICI excellent retailer award

TITLE

customer satisfaction towards ccd

Objectives:

To find customer satisfaction level towards, quality of services delivered, brand, ambience, price, location

Quotes…..

“ we are aware for Indian taste buds and our pricing is always economical so even if any other players come in it won’t disturb.”

Simran Seblok

GM (mrkt.)

Café coffee Day.