New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet...

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Orientation Packet Congratulations and welcome to Mary Kay & to the TOP Performers Unit! I am excited to be working with you as a brand new Mary Kay Beauty Consultant. "Inside every powerful woman is her little girl dream that will empower her to live out her calling." It is my passion to help you bring to life the little girl inside you so you live courageously in financial freedom and abundance. I am thrilled you have chosen to work with me! Independent Sales Director Jeni Tjelle TOP Performers

Transcript of New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet...

Page 1: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

Orientation PacketCongratulations  and  welcome  to  Mary  Kay  &  to  the  TOP  Performers  Unit!  I  am  excited  to  

be  working  with  you  as  a  brand  new  Mary  Kay  Beauty  Consultant.    

"Inside  every  powerful  woman  is  her  little  girl  dream  that  will  empower  her  to  live  out  her  calling."  

It  is  my  passion  to  help  you  bring  to  life  the  little  girl  inside  you  so  you  live  courageously  in  financial  freedom  and  abundance.    I  am  thrilled  you  have  chosen  to  work  with  me!  

Independent  Sales  Director  

Jeni Tjelle

TOP Performers

Page 2: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

Your  Independent  Sales  Director  Name:  Jeni  Tjelle  Address:  699  West  Trotter  Drive Coal  City,  IL  60416    Call/Text:  (815)276-­‐3430  

Email:  [email protected]  Follow  me  on  Social  Media:  Facebook,  Instagram,  Twitter  &  Voxer  ‘Jeni  Tjelle’  

Unit  Information  Unit  Name:  Tjelle’s  Top  PerformersUnit  Number:    KC65  Company  Division:  Sapphire  Go-­‐Give  4  Company  Cars  Currently  Chevy  Equinox3  Time  Grand  Achiever  Unit  1  time  Premier  Club  Unit  

Directors  Accolades  Started  MK  Career:  April  2000 Debuted  as  a  Sales  Director:  September  2008 Queens  Court  of  Personal  Sales  4  Times #2  in  the  Nan  Stroud  National  Area  2007Queen  of  Chicago  2007  

Fun  Facts  About  Your  Director  Favorite  Mary  Kay  Memory:    My  1st  unit  meeting  because    my  director  made  me  feel  like  I  was  the  most  important    person  in  that  room.  That  was  the  moment  I  knew  I  would  stay  in  this  company  forever.  My  Best  Asset:  My  ability  to  have  FUN  &  teach  you  to  do  the  same.  People  Would  Be  Surprised  That:  I  love  to  stay  home  in  my  pajamas  all  day,  in  the  kitchen  making  meals  for  my  family  &  whoever  they  bring  home  and  no  I'm  not  wearing  make  up.  I  Am  Currently  Reading:  any  book  I  can  get  my  hands  on  to  increase  my  leadership  skills  and  grow  myself  personally.  My  Favorite  Place  To  Go:  The  zoo.  My  Favorite  Vacation  Spot:  Disney  World.  Best  Advice  I  Ever  Got:  Only  take  advice  from  someone  you  would  trade  places  or  bank  accounts  with.  Advice  I  Would  Give  a  New  Consultant:  Do  not  reinvent  the  wheel,  just  do  what  the  book  says!  My  Mary  Kay  Role  Model:  NSD  Linda  Toupin.  My  Mary  Kay  Dream:  To  become  a  TOP  National  Sales  Director.  My  Seminar  Goal:    Pink  Cadillac!!!!!  

Page 3: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

CONGRATULATIONS  &  Welcome  to  our  Mary  Kay  Family!  Hello  BRAND  NEW  EXCITED  TOP  PERFORMER!  Welcome  to  our  Mary  Kay  family!    You  are  either  receiving  this  packet  in  person  or  via  email  -­‐  either  way  -­‐  I  want  to  be  one  of  the  first  to  welcome  you  into  our  Mary  Kay  world!    Hold  onto  your  seat  because  your  life  is  about  to  change!!!!    I  am  so  excited  to  get  to  know  you,  hear  why  you  started  your  Mary  Kay  business  and  LIVE  LIFE  BIG  with  you!    I  have  been  assigned  by  Mary  Kay  to  your  success  and  I  am  here  to  guide  you  in  your  journey  to  reach  the  goals  and  dreams  you  have  for  you  and  your  family!    I  consider  it  a  blessing  and  a  privilege  to  RUN  or  walk  alongside  you!  

You  are  part  of  one  of  THE  BEST  units  in  all  of  Mary  Kay!    We  are  on  the  move  and  on  the  grow  and  I  am  so  excited  for  you  to  be  a  part  of  it!    I  am  committed  to  giving  you  the  best  training,  the  best  tips  and  the  best  events  so  you  can  absolutely  achieve  your  wildest  dream  life  through  this  amazing  opportunity!    Mary  Kay  can  pay  for  college  tuition,  private  schools,  dream  vacations  and  trips  around  the  world  so  buckle  your  seat  belt  and  let’s  get  started!  

As  your  sales  director,  I  am  excited  to  mentor  and  train  you  in  Mary  Kay  and  my  phone  is  ALWAYS  open  for  you!    Text  me  24/7  and  don’t  worry  -­‐  my  phone  automatically  sets  to  ‘do  not  disturb’  during  family  time  or  when  I  am  sleeping!    So  even  3am  is  legal!    You  will  not  wake  me,  even  with  a  phone  call!    815-­‐276-­‐3430    If  you  are  on  my  Mary  Kay  team,  you  are  like  family  -­‐  so  -­‐  WELCOME  TO  THE  FAMILY!  

Whether  you  have  joined  our  company  to  begin  a  rewarding,  profitable  career  or  simply  for  personal  growth  and  to  make  some  new  friends,  I  am  here  to  help  you  achieve  all  your  goals.    Please  know  that  I  will  match  my  time  with  your  efforts,  so  feel  free  to  call  me  with  questions  and/or  concerns!    I  take  your  success  incredibly  seriously!  

You  may  call  Mary  Kay  at  800-­‐272-­‐9333  (be  sure  to  have  your  consultant  number,  if  you  don’t  they  will  help  you  find  it!).    They  are  there  to  support  you  with  any  questions  about  order  status,  technical  support,  legal  questions,  etc.    You  are  in  business  FOR  yourself  but  not  by  yourself.    You  have  the  support  of  your  recruiter,  your  director  (ME  ;)  )  and  the  Mary  Kay  company!  

One  of  the  reasons  our  company  is  SO  SUPER  successful  is  that  it  is  based  on  the  Golden  Rule:  “Do  unto  others  as  you  would  have  them  do  unto  you.”    The  other  is  that  our  priorities  are  God  first,  Family  second,  Career  third.    In  that  order  everything  works.    Out  of  that  order,  nothing  works.    I  truly  believe  this.    If  you  put  these  two  philosophies  into  practice,  your  business  will  be  a  success.  

Call  the  5  minute  MILLION  DOLLAR  HOTLINE  daily!    641-­‐715-­‐3900  ext  44336#  I  always  listen  to  positive  messages  (hotlines,  cds,  voxer  messages)  while  I  am  getting  ready  in  the  morning,  putting  on  my  makeup.    Then  SMILE,  SMILE,  SMILE  and  get  ready  for  your  day!    Happy  People  attract  Happy  People!  

Dare  yourself  to  scare  yourself.    Nothing  great  was  ever  achieved  inside  a  comfort  zone.    Our  future  national  area’s  theme  is  COURAGEOUS!    Have  you  ever  seen  the  movie,  “We  Bought  a  Zoo”?    It  is  one  of  my  favorites  and  I  encourage  you  to  watch  it  in  the  next  48  hours!    One  of  my  favorite  quotes  is  from  that  movie!    “It  only  takes  20  seconds  of  insane  courage.”    Watch  this  movie  and  text  me  how  you  liked  it!!!  

I  cannot  wait  to  DO  LIFE  BIG  with  you!    Your  dreams  can  come  true!    I  hope  that  I  will  in  some  way  inspire  you  to  reach  inside  yourself,  learn  to  dream  those  little  girl  dreams  once  again  and  have  FUN!    You  can  have  it  all!    It  is  a  matter  of  priorities…..I  cannot  wait  to  work  with  you!  

LET  THE  FUN  BEGIN!    Be  courageous  and  we  will  talk  soon!  Love,    

Jeni

Page 4: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

Let’s Get Ready for Flight…

Preparing  yourself  for  your  Mary  Kay  business  is  a  lot  like  a  pilot  preparing  for  flight.  They  use  many  detailed  CHECKLISTS.  This  is  done  to  ensure  a  safe  flight    

Success  in  your  Mary  Kay  Business  is  very  similar.    This  workbook  has  been  designed  to  help  you  prepare  for  your  take  off,  flight  and  landing.  

Checklists  Include:    

  Checklist  1:  While  You  Are  Waiting  For  Your  Starter  Kit  to  Arrive  

  Checklist  2:  Preparing  Your  Home  Office  

  Checklist  3:  After  Your  Inventory  Arrives  

  Checklist  4:  Before  and  After  Your  Business  Debut  

  Checklist  5:  Before  Your  First  Party  or  Facial    

  Checklist  6:    After  Your  First  Product  Sale,  Facial  and/or  Party  

Page 5: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

New Consultant Checklist #1 While  you  are  waiting  for  your  Starker  Kit  to  arrive….  

1.  Take  the  odometer  reading  on  your  vehicle.    One  of  your  biggest  tax  deductions  is  your  mileage!    

2.  Respond  to  the  email  sent  from  Megan,  my  Executive  Assistant  ([email protected]).  

Let  me  know  that  we  are  using  the  correct  email  address.  Create  a  folder  in  your  email  for  Jeni's  

emails.  

3.  Like  to  text?  Send  me  a  text  (with  your  name)  and  let  me  know  (815)276-­‐3430.  

4.  Listen  to  the  CHOICES  CD  and  share  it  with  a    friend.  Bring  that  friend  with  you  to  your  first  meeting.    

5.  Join  me  on  Social  Media  –  Friend  me  on  Facebook  –  ‘Jeni  Tjelle’    Also  join  our  Unit  Facebook  Page  –  

‘Top  Performers  Unit’    Please  add/follow  me  on  Twitter  &  Instagram.  

6.  Purchase  a  5  Section  Spiral  Notebook.  In  Section  2  of  your  spiral  notebook,  begin  your  potential  

customer,  hostess  and  team  member  contact  list.  (More  details  under  “How  do  I  develop  a  

clientele”  in  Frequently  Asked  Questions).  

7.      Log  onto  www.marykayintouch.com.    Enter  your  consultant  number  and  create  a  password.    

Review  the  First  Steps  Offers.    There  are  lots  of  goodies  for  you,  including  your  personal  website  

and  your  own  marykay.com  email  address!!    Order  your  

Business  Cards  and  Product  Labels.  

8.      Download  the  FREE  Voxer  App  and  send  me  a  message  via  

Voxer  to  ‘Jeni  Tjelle’  

 

Complete  Checklist  #1,  earn  a  Mary  Kay  Business  Card  Holder!  **Current  style  will  be  selected.

Page 6: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

When  does  my  training  start?    Right  NOW  :)    

 1.  Click  on  the  Education  Tab  at  the  top  of  InTouch  &  select  Starter  Kit/  New  Consultant      Tools.    Start  with  New  Consultant  Video  &  work  your  way  through  each  one.    All  are  under  6  minutes!    

 2.  Now  that  you  have  an  overview,  it’s  time  to  turn  into  a  professional.    SILVER  WINGS  (under  the  Education  Tab  on  InTouch),  answers  questions  you  didn’t  even  know  you  had.    It’s  fun,  its  interactive,  &  it’s  at  YOUR  PACE!    Want  to  earn  a  car?  Move  into  leadership?  Or  just  earn  a  few  extra  thousand  dollars  for  your  family  quickly?  Hit  SILVER  WINGS  hard  &  fast.    The  faster  you  learn,  the  faster  you’ll  MAKE  MONEY  &  MOVE  UP!    

How  much  inventory  do  I  need  and  where  will  I  get  the  financing?    

     1.  15  years  in  the  business  has  taught  me  a  lot  about  this  VERY  IMPORTANT  step.  Listen,  as  NSD  Linda  Toupin  shares  her  advice  for  ALL  new  consultants  by:  

    *  Calling  (641)715-­‐3900  Extension  994882#,  OR   *  Visiting  http://goo.gl.GUeDDT,  OR  

    *  Using  the  QR  Code  to  the  right.       If  you  will  be  making  this  financial  decision  with  another  person,  

  please  make  sure  they  listen  as  well.    

   2.  Go  to  www.ThePinkPlan.com  &  do  a  quick  assessment.  This  will  give  you  a  good  idea  of  how  much  time  you  will  need  to  spend  to  make  your  desired  income.  This  will  also  help  you  in  securing  your  finances.    

Complete  these  steps,  &  place  your  Qualified  $600  or  more  order  to  earn  your  Stunning  Sunglasses!  

*Current  style  will  be  selected!

Keep your knowledge flowing…

…your business growing…

Page 7: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

Frequently Asked Questions How  do  I  stay  motivated?    

   Attend  your  weekly  meetings.    Miss  1  your  business  is  sick,  2  it’s  dying,  3  its  dead.      Plug  into  InTouch  each  day.  Check  the  calendar  each  day  for  our  unit  scoreboard.      Check  for  emails  from  me  daily.  Some  contain  2-­‐3  minute  voice  trainings.        Listen  to  the  CDs  that  came  with  this  packet.  Ask  me  for  more  when  you’re  ready!      Remember  you  become  like  the  5  people  with  whom  you  spend  the  most  time.    I  would  be  honored  to  be  one  of  the  5.    Follow  me  on  social  media!      

How  do  I  stay  focused  and  manage  my  time?    Start  shifting  your  thoughts  regarding  time.    There  are  168  hours  in  a  week.    This  is  the  equivalent  of  4  ‘traditional’  workweeks.    If  you  want  $300  in  profit  per  week,  you  will  need  6-­‐8  hours  of  Mary  Kay  time  each  week.    To  earn  a  MK  car  and  move  into  leadership,  you  will  need  15  hours  each  week.      

   Purchase  a  3  or  5  Section  spiral  notebook  or  3  ring  binder  with  sections.       Section  1  –  Master  Weekly  to  do  List  (from  this  we  will  pull  six  items  per  day)         See  sample  list  on  the  next  page.     Section  2  -­‐  Prospective  customers,  hostesses,  and  team  members     Section  3  –  Your  “Bug  list”     Section  4    -­‐  Your  note  taking  section  (this  will  be  your  Section  3  if  you  choose  a  3       Section  notebook     Section  5  -­‐  Your  dreams  &  goals  section  

How  do  I  develop  a  clientele?    You  will  build  your  client  base  the  same  way  as  beauticians,  nail  techs,  doctors  and  other  professionals  do.    They  begin  with  family  and  friends,  develop  a  good  reputation  and  word  spreads.  

   Use  section  2  of  your  spiral  notebook  to  create  your  potential  customer,  hostess  and  team  member  list.    When  using  section  2  of  your  notebook,  think  in  terms  of  creating  an  invitation  list  to  a  large  church  wedding,  the  average  is  about  300-­‐450  people  who  are  invited.    Don’t  limit  yourself  geographically  or  by  how  often  you  interact  with  the  person.    Start  with  your  inner  circle  of  family  &  friends  &  expand  from  there.    EVERY  PERSON  WITH  SKIN  USES  WHAT  YOU  SELL        

Add  to  this  list  each  day  as  you  meet  or  think  of  new  people!    

***Ask  Jeni  for  for  her  40  guests  in  4  minutes  sheet  for  more  ideas***  

Page 8: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

Sample Master To Do Lists SAMPLE  New  Consultant  Weekly  Master  To  Do  List    

6  Most  Important  Things  To  Do  list  is  pulled  from  your  Master  list  each  day  (3  High/3Medium)  

HIGH  (people)     Call,  text  or  private  FB  message  ______  (list  30  of  the50  names  on       your  list)  using  script  for  your  POWER  START  (30  Faces  in  30  days)       located  at  www.lindatoupin.com     Invite  5  of  your  most  supportive  friends  to  attend  your  weekly       meeting  with  you.       Call  and  research  banks  to  compare  rates  for  inventory.    

MEDIUM  (paper  or  process  that  supports  the  people)     Checklist  #2  ‘Preparing  your  Home  Office’.   Checklist  #3  ‘After  Your  Inventory  Arrives’.   Decide  Business  Debut  date  (dependent  on  inventory).     Print  off    invitations  from  InTouch.   Mail  out  or  hand  deliver  75  for  15  attendees.    

LOW  (delegate)     Once  you  decide  each  system,  it  can  be  delegated.    

SAMPLE  Seasoned  Consultant  Weekly  Master  To  Do  List    6  Most  Important  Things  To  Do  list  is  pulled  from  your  Master  list  each  day  (3  High/3Medium)  

HIGH  (people)     Follow  up  with  hostesses  for  this  week  (list  names).  Pre-­‐profile  if  she  is  a  weak  hostess.   Invite  (list  names)  for  weekly  meeting  or  event.   Follow  up  or  initiate  booking  with  (list  names).   Follow  up  or  schedule  interviews  with  (list  names  from  recruiting  layering  sheet)  located  at             www.lindatoupin.com   If  a  booking  or  interview  attempt  fails,  see  what  products  she  needs.   Call  regarding  booth  for  festival  or  to  be  guest  speaker  at  school  or  sorority,  civic  group  etc.    

MEDIUM  (paper  or  process  that  supports  the  people)     Place  product  order.   Redesign  my  table  setting  for  upcoming  holiday.   Decide  on  upcoming  holiday  specials  and  how  they  will  be  communicated.    

LOW  (delegate)     Add  profiles  of  new  customers  to  InTouch.   Add  sales  tickets  from  previous  week  to  InTouch  (or  paper  system).  File  receipts  from  week  for  taxes.   Fill  outside  orders  from  classes  to  be  held  this  week.   Pack  inventory  bags  for  classes.   Create  goodie  bags  for  classes  /  clean  mirrors.   Assemble  20  hostess  packets  and  20  recruiting  packets.   Label  products,  rotate  new  to  back.   Follow  up  with  customer  service  rotation  calls  to  customers.    

Page 9: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

More Mary Kay Rewards Just for You! I  want  you  to  have  a  successful  business,  and  I  want  you  to  earn  rewards  along  the  way!  With  every  step  you  walk  with  purpose,  you  will  come  one  step  closer  to  that  goal.    Each  time  you  reach  a  milestone,  text  Jeni  (815)276-­‐3430  or  email  Jeni  at  [email protected]  to  receive  your  gift!  

POWER  START:  Earn  your  Power  Start  Charm  when  you  complete  30  faces  in  30  days  and  place  a  qualified  order  of  $600  or  more  Wholesale.  

POWER  START  PLUS:  Earn  your  Power  Start  Plus  Charm  when  you  complete  30  faces  in  30  days,  place  your  qualified  $600  or  more  Wholesale,  and  recruit  your  first  team  member  during  the  same  30  day  period.  

SURPRISE  GIFT:  Sell  25  Items  in  7  days  creating  sales  of  $300  plus  and  earn  a  Surprise  Gift  From  Jeni.  A  tracking  sheet  was  emailed  to  you  in  your  Welcome  Email.      

SPECIAL  GIFT:  Email  Jeni  the  names  of  the  5  people  who  visited  our  website  at  www.jenitjelle.com/opportunity  &  completed  the  form,  receive  a  Special  Gift  from  Jeni.  

New Consultant Checklist #2 Preparing  your  Home  Office  

Create  a  separate  workspace  for  your  business.    This  can  be  a  separate  room,  or  a  corner  of  a  room  in  your  home.    This  is  VERY  IMPORTANT.  A  neat  and  organized  workspace  contributes  greatly  to  a  happy  and  healthy  business  owner.  

 Desk    Computer  and  Printer    High-­‐speed  Internet  Shelving  for  your  Inventory  (book  shelves,  hutch,  small  closet  with  shelves,  etc.      Organizer  on  your  desk  for  papers      Cell  or  home  phone  with  large  minute  or  unlimited  plans.  

Check  your  exclusive  savings  on  www.marykayintouch.com  for  discount  programs  with  cell  phone  providers.      *  Optional:  Create  a  BRAIN  BOOK  that  holds  the  things  you  need  with  you  at  all  times.    Could  be  a  three  ring  binder              with  sheet  protectors  and  pocket  holders.    This  can  hold  your  3Ring  Spiral  Notebook  from  page  5.      *  Optional:  Start  a  Delegation  binder  outlining  systems  to  give  to  an  assistant.  Jeni  has  suggestions  for  these  systems                    in  a  document  on  her  website  under  ‘Resources.’  

SURPRISE & SPECIAL GIFTS!!

Complete  30  faces  in  30  days  and  place  a  qualified  order  of  $600  or  more  Wholesale.  

Complete  30  faces  in  30  days,  place  a  qualified  order  of  $600  or  more  Wholesale.  &  recruit  

your  first  team  member  within  the  same  30  days.

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New Consultant Checklist #3 After  your  Inventory  arrives…  

   1.  Label  Your  Inventory  with  your  product  labels,  especially  skin  care  and  skin  supplements  (order  the  labels  with  the  business  kit  from  MK  Connections).  I  do  NOT  recommend  putting  labels  on  products  that  would  be  defaced  by  a  label  such  as  lipstick  tubes,  mascara  tubes,  most  color  cosmetics  and  fragrances.      

 2.    Use  your  name  and  address  to  stamp  all  Look  Books,  Beauty  Books,  and  Team                    Building  Materials.                3.  If  you  have  extra  funds,  consider  the  following  inventory  cases  from  MK  Connections:    

                             Rolling  Tote                                                  Wheeled  Cosmetic  Carrier                                        Color  Slip-­‐on  Case  

 4.  A  fishing  tackle  box  (from  Bass  Pro,  Wal-­‐Mart  or  other  fishing  supply  store)  is  perfect  for  eye  shadows,  blushes,  etc.    This  can  also  be  good  for  sorting  samples.    Take  your  product  items  with  you  to  the  store  to  check  fitting.    

   5.  Organize  and  store  inventory  both  on  office  shelving  and  in  carriers  that  you  are  taking  to  your  appointments.    Product  can  safely  be  carried  in  car  trunk  except  in  times  of  extreme  heat  or  cold.    

 6.  Discuss  with  your  recruiter  or  director  how  much  of  each  item  to  take  to  your  appointments.    

Page 11: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

New Consultant Checklist #4 Before  your  business  debut…  

 Follow  the  2  page  detailed  check  list  that  follows  this  page.    

After  your  business  debut…  “If  attitude  determines  97%  of  a  person’s  success,  then  follow-­‐up  is  the  remaining  3%.”

 NSD  Linda  Toupin.    “A  party  worth  booking  is  worth  coaching.”  Mary  Kay  Ash  

*Ideally  it  is  best  to  privately  facial  a  hostess  a  few  days  or  a  week  prior  to  her  party,  especially  if  she  has  never  had  a  facial  or  isn’t  currently  using  MK  products.  This  helps  you  know  what  product  she  wants  to  earn  and  what  gift  she  will  

choose  for  her  PERFECT  HOSTESS  GIFT.  ($250  Sales/2  Bookings  and  2  Guests  listen  to  Choices  CD.)    

Preliminary  Coaching:  

Some  coaching  will  be  given  verbally  during  the  debut,  however,  you  will  want  to  follow  up  with  each  guest  24-­‐48  hours  after  your  debut  to:    

1.  Review  the  guest  list  she  gave  you  during  the  debut.    Encourage  her  to  invite  10  to  her  party.    If  she  gives  you  30  names,  which  is  3  separate  parties.    When  she  invites  10,  an  average  of  6  will  attend.    

2.  Give  her  enough  Party  Postcards  to  send  to  all  the  invited  guests    

3.  Explain  the  hostess  program  to  her  again.    Figure  the  amount  she  will  want  to  sell  in  order  to  earn  her  wish  list  products  for  free.  

4.  Give  her  the  words  to  say  when  she  invites  her  guests.  

5.  Give  her  5  order  forms  and  ask  her  to  take  orders  from  at  least  5  people  who  cannot  attend  her  party.    

6.  Coach  her  on  refreshments.    Keep  it  simple.    Hold  the  food  until  the  end  of  the  party.    

7.  Send  her  a  thank  you  note  in  advance,  appreciating  her  for  helping  you  in  your  business.    

8.  Talk  with  her  as  if  she  is  already  one  of  your  TOP  HOSTESSES  preparing  her  to  be  honored  in  your  quarterly  hostess  program.  

For  our  ‘tech  savvy  consultants’  whose  hostesses  are  all  about  the  Internet  and  social  networking…  Click  on  www.marykayintouch.com  >  Business  Tools  >  Party  Central  >  Beaute-­‐Vite  and  creating  the  hostesses  own  Party  Webpage!!  

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Business Debut Checklist Checklists  to  ensure  you  have  a  successful  debut  of  your  brand  new  Mary  Kay  

Business  

Purpose  of  the  Business  Debut:    1.  To  Debut  your  Mary  Kay  Store  of  Products  2.  To  show  your  family  and  friends  that  you  have  started  a  home  based  Business  and  for  them  to              see  that  you  have  products  to  service  them.      3.  To  debut  yourself  as  a  Professional  Mary  Kay  Consultant  4.  To  book  your  first  60-­‐90  Faces  

   1.  Schedule  your  Business  Debut  within  your  first  2  weeks  of  business.      However,  if  this  is  not  possible,  then  scheduling  a  business  debut  later  is  better  than  not  scheduling  one  at  all.    You  will  want  to  plan  to  have  your  inventory  in  stock  before  your  business  debut.    

 2.  Hold  your  business  debut  in  your  home  preferably  because  it  is  a  warmer,  friendlier,  environment.  Halls,  clubhouses,  friends  home,  etc.  are  alternative  choices.    Delegate  the  task  of  cleaning  your  home  so  your  time  may  be  spent  on  the  telephone  with  your  prospective  guests  and  customers.    

   3.  Invite  all  the  people  on  your  “Contact  List”  This  should  be  a  minimum  of  75  people.    With  proper  follow-­‐up  you  can  expect  15-­‐20  to  attend  if  you  invite  75.    I  have  found  that  the  most  successful  debuts  have  15-­‐20  guests.    The  minimum  number  of  guests  needed  to  hold  a  proper  business  debut  is  8.      

   4.  Send  out  a  minimum  of  75  Business  Debut  Invitations  Sending  postcards  and  Facebook  alone  will  not  be  effective.    After  you  have  mailed  your  invitations,  plan  to  call  each  guest  personally  and  invite  them  48  hours  before  your  event.    (Use  Mater  Invitation  from  InTouch/New  Consultant  Tools,  print  on  card  stock  or  send  to  a  printer  -­‐  Look  for  discounts  at  Office  Depot  or  FedEx  Office  for  Exclusive  Mary  Kay  Savings).  

   5.  Call  each  guest  on  your  “contact  list”  in  section  2  of  your  spiral.  Keep  in  mind  that  your  friends  and  family  are  not  coming  to  hear  your  director  or  senior  consultant,  they  are  coming  to  help  you.  Your  attendance  will  be  in  direct  proportion  to  the  number  of  guests  you  personally  speak  with  24-­‐48hours  before  your  event.  If  they  cannot  come  to  your  debut,  you’ll  want  to  schedule  them  for  another  appointment  or  invite  them  to  your  unit  success  night!      

Checklist  for  the  day  of  the  event  

 1.  Provide  refreshments  you’ll  want  to  delegate  the  hosting/serving  to  someone  special  in  your  family  or  a  close  friend  so  that  you  can  be  focused  on  helping  your  guests  and  learning  more  about  your  Mary  Kay  business.  Keep  in  mind  that  some  people  will  come  for  the  food  so  make  sure  you  have  enough.      

   2.  Mark  your  datebook  with  everything  you  have  going  on  in  your  life.    Then  highlight  the  times  and  dates  you  have  open  for  your  MK  Business.    Mark  your  Power  Start  Weeks  (30  faces  in  30  days).    

   3.  Have  the  following  Supplies:  pens  &  profile  cards,  a  money  bag  with  $20  in  change,  look  books  stamped  with  your  contact  information,  sales  tickets  and  calculator  

   4.  Your  recruiter/director  will  arrive  ½  hour  before  the  event.    She  will  bring  door  prizes  and  will  help  you  set  up  the  product  display.    She’ll  need  a  big  table.    You’ll  want  to  arrange  the  seating  in  a  semi-­‐circle  in  front  of  the  table.    

Page 13: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

   Relax  &  Have  fun:  Your  focus  should  be  to  schedule  your  10-­‐20  parties  for  your  power  start.    Let  your  senior  consultant/Director  fill  orders  and  talk  to  people  about  the  business  opportunity.    

   Have  enough  Hostess  Packets  Prepared:  Give  one  to  each  of  your  guests  that  has  committed  to  you  that  she’ll  hold  a  party.    

   Decorate  a  Poster:  Get  a  pretty  poster  ready  with  30  lines  to  book  your  Power  Start  at  your  debut!    

Hostess  packet  should  include  Hostess  Brochure,  Recruiting  Brochure,  Mary  Kay  Look  Book  (Stamped  with  your  contact  info),  Choices  CD/  Choices  Evaluation  and  your  business  card.  

What  you  can  expect  During  Your  Business  Debut:  

•  All  the  guests  will  introduce  themselves,  tell  how  long  they’ve  known  you  and  their  relationship  to  you,  a  bit  about  their  family,  work,  hobbies  and  what  their  experience  with  Mary  Kay  has  been,  if  any.    

•  Your  Director  or  Recruiter  will  explain  the  purpose  of  the  event:  your  guests  will    affirm  you  in  your  business.    Your  goals  will  be  shared  and  your  guests  will  know  that  you  will  be  asking  them  to  help  you  by  having  a  complimentary  facial  or  class.    

•  Your  Director  or  Recruiter  will  share  her  “I”  Story  and  her  relationship  with  you    

•  Mary  Kay  Inc.  will  be  introduced  as  a  top  beauty  brand  of  Facial  Skin  Care  and  Color  Cosmetics  in  the  Nation.    

•  No  one  will  actually  receive  a  makeover  that  day  because  that  is  what  you’ll  be  offering  at  his  or  her  party.    This  is  a  show  and  tell  type  of  event.  

•  At  the  close,  guests  will  have  an  opportunity  to  earn  chances  for  door  prizes  by  making  a  purchase,  scheduling  a  facial  and  or  party  and  listening  to  a  Choices  CD.  

Each  Guest  will  receive  a  Satin  hands  treatment  when  she  arrives.  Be  sure  to  become  familiar  with  the  steps  for  this  wonderful  pampering  system!  

Satin  Hands:  Step  1  –  Squeeze  an  ample  amount  of  Mary  Kay  Fragrance  Free  Hand  Softener  into  the  palm       of  your  hand.    Massage  cream  into  hands,  between  fingers,  remembering  the  tops       and  palms  of  hands,  too.  Step  2  –  Squeeze  an  ample  amount  of  Mary  Kay  Satin  Smoothie  Scrub  into  the  palm  of  hand       right  over  the  Softener.    Massage  into  hands.  Step  3  –  Rinse  hands  thoroughly  under  warm  water  and  dry  hands  completely.  Step  4  –  Squeeze  an  ample  amount  of  Mary  Kay  Hand  Cream  into  the  palm  of  your  hand.       Massage  hand  cream  into  hands  and  enjoy    

Page 14: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

New Consultant Checklist #5 Before  your  first  party  or  facial…  

 Travel  with  your  Senior  Consultant/Director  to  view  one  of  her  parties    

 Review  the  Instructors  guide  and  practice  your  Skin  Care  presentation  by  rehearsing  in  the  mirror.    (You  might  review  your  Start  Something  Beautiful  DVD  again).  

 Listen  to  Linda  Toupin’s  CD,  Relationship  +Facial  Turned  Into  MK  Party  =  Long  Term  Success  Keep  in  mind  that  you  will,  over  the  next  few  weeks,  ‘rework  the  words’  in  your  instructors  guide,  personalizing  it  and  making  it  your  own.  You  want  your  presentation  to  be  professional,  however  at  the  same  time  fun  and  a  reflection  of  your  personality.  If  you  ‘fly  by  the  seat  of  your  pants’  and  do  not  follow  the  presentation,  you  may  still  have  a  successful  class,  however,  you  just  convinced  the  girl  at  the  table  who  does  not  have  your  personality  that  she  cannot  do  this.  By  using  a  presentation  (even  one  you  have  rewritten),  your  skill  then  becomes  transferrable  to  your  future  recruits.    

 Practice  setting  up  your  table  display  and  trays     “You  never  get  a  second  chance  to  make  a  first  impression.    When  a  guest  walks  into  your       party,  she  should  go  “WOW!”  when  she  sees  how  professional  and  pretty  your  table  looks.”       NSD  Linda  Toupin  

• Color  Coordinate  placemats  or  tablecloth  or  both      • Dark  Colored  Wash  Cloths  are  optional  in  lieu  of  the  disposable  facial  cloths.    • Roll  Up  bag  for  display  and  close    

• Acrylic  Caddy  with  products  you  are  sampling    • Perfect  Hostess  Gifts  in  the  Center  of  the  table  (gifts  of  your  choosing)  $250  in  sales,  2  Bookings  and  2  guests  listen  to  CHOICES    

• Individual  Goodie  Bags  for  each  guest  should  include:  washcloth,  headband,  mirror  with  tray,  disposable  mascara  wand,  samples,  and  profile  card    

• Thank  you  gift  for  hostess  in  beautiful  gift  wrap  with  tissue  (sample  pack  of  colors  or  hand  cream).  

•Hostess  uses  a  brush  set  &  gets  a  personalized  Look  from  www.MaryKayInTouch.com  

 Practice  packing  your  Starter  Kit  back  to  go  to  your  appointments        

Page 15: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

New Consultant Checklist #6 After  first  product  sale,  facial  and  or  party…  

By  entering  each  customer  in  the  myCustomers  Business  tool  on  InTouch,  you  are  populating  a  database  for  future  use  in  customer-­‐related  applications.      

**  This  is  very  important!    

1.   Enter  each  customer’s  profile  into  myCustomers  at  www.marykayintouch.com    

  Click  on  Business  Tools       Click  on  myCustomers     Click  on  +New  Customer  on  the  top  right    

2.   Enter  each  customer’s  sales  ticket  into  myCustomers  at  www.marykayintouch.com    

  Click  on  Business  Tools     Click  on  myCustomers       Click  on    +New  Order  on  the  top  right    

3.   Submit  your  WEEKLY  ACCOMPLISHMENT  SHEET  online  at  www.marykayintouch.com    

  Click  on  Business  Tools       Click  on  Weekly  Accomplishments     Click  on  Enter  Weekly  Accomplishments    

  **  Fill  in  the  data  (even  if  it’s  a  0)  and  submit  each  Sunday  night!                  **  For  a  HOW-­‐TO  video  go  to  www.JeniTjelle.com  &  click  Jeni’s  Video  training!  

Your  Director  &  Recruiter  are  always  excited  to  hear  about  your  sales,  

facials  &  parties.    Share  your  excitement  on  our  Unit  

Facebook  Page!!  

Page 16: New Consultant Packet Top Performers Jeni Tjelle · Orientation Packet Congratulations,and,welcome,to,Mary,Kay,&,to,the,TOP,Performers,Unit!I,am,excited,to, be,working,with,you,as,a,brand,new,Mary,Kay,Beauty,Consultant.,

From me to you: Mary  Kay  Ash  never  created  a  make-­‐up  company.    Instead,  she  developed  the  perfect  company  for  women  based  on  a  certain  set  of  values  &  principles.    The  cosmetics  came  later.    

The  Mary  Kay  culture  attracts  women  who  share  the  same  values:    •   Faith  and  family  come  before  career    

•   Women  should  be  praised  to  success  •   We  do  not  need  territories,  because  we  will  not  take  

        someone  else’s  customer    •   We  will  honor  the  Golden  Rule  and  treat  others  the  

way  we  want  to  be  treated    

Mary  Kay  is  a  tool,  a  vehicle  to  discover  and  use  one’s  God-­‐given  talents.    In  doing  so,  you  discover  your  passion.    Once  you  find  your  passion,  it  will  lead  to  your  life’s  purpose.    That  is  my  prayer  for  you!  

The  Mary  Kay  experience  may  be  something  as  simple  as  gaining  self-­‐confidence  in  life  skills  (public  speaking,  organization,  delegation,  prioritization,  money,  time  and  attitude  management)  or  something  as  profound  as  deepening  your  self-­‐esteem  (your  feeling  of  self-­‐worth,  not  connected  to  skill).    Either  way,  I  can  promise  you  that  by  surrounding  yourself  with  MK  women,  events,  communication  and  philosophies,  your  life  will  be  GREATLY  enriched.    

While  I  am  interested  in  your  financial  success  (the  dollars  you  sell  and  the  people  you  add  to  your  team),  I  am  equally  interested  in  the  person  you  are  becoming  on  this  journey  through  life.      

Life  is  like  a  box  of  puzzle  pieces  that  was  put  out  on  our  coffee  table  of  life.    Each  day,  we  turn  over  the  pieces,  but  we  don’t  have  the  box  top,  so  we  don’t  know  what  picture  we  are  constructing.    Mary  Kay  and  I  are  now  a  part  of  your  life,  and  YOU  are  a  part  of  mine!    

I  am  sincerely  honored  to  be  your  coach.    

Jeni