Negotiations By: Andrés Banús & Rita Benmakhlouf.

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Three School of Bargaining Ethics Negotiations By: Andrés Banús & Rita Benmakhlouf

Transcript of Negotiations By: Andrés Banús & Rita Benmakhlouf.

Page 1: Negotiations By: Andrés Banús & Rita Benmakhlouf.

Three School of Bargaining Ethics

Negotiations

By: Andrés Banús & Rita Benmakhlouf

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School

The Three Schools

SCHOOL

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The “It’s a Game” Poker School

The founder was Albert Z Carr, wrote a book called “Business as a Game”.

People who adhere to this school admit that deception is essential to effective play in both arenas.

Both player, exhibit a robust and realistic distrust of the other fellow.

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How to Play

Someone opens, and then people take turns proposing terms to each other. You can play or pass in each round.

The goal is to get the other side to agree to terms that are close as possible to your last proposal.

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Flaws in the Game The fact that bargaining is a game, the

idealists and the pragmatists do not agree about this idea.

Every player is supposed to know the rules. This is impossible since the rules change in different industries and regions of the world.

The laws differ even within a single jurisdiction, so often a lawyer is needed to decide what to do.

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Bargaining is an aspect of social life, NOT a special activity.

Home Ethics apply to Work.

Deception is NOT ruled out!(though may be uncomfortable and frowned upon)

Preference to Honesty.

The “Do the Right Think Even if it Hurts” Idealist School

School

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Filled with Romanticism.(Draws it’s power from Philosophy & Religion)

Negotiation is NOT a game!

Tie Business with Social Life.

The Goody Two-Shoes

School

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The ‘’ what goes around comes around’’ Pragmatist School

In common with the Poker School, they view deception as a necessary part of the negotiation process.

They prefer not to use misleading statements or lie if there is practical alternative.

People adhere to this school more for prudential than idealistic reasons.

SCHOOL

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Pragmatist sometimes draw fine distinction between lies about hard core facts of a transaction.

Pragmatists have different technique such as , to avoid answering questions, false justification.

SCHOOL

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SCHOOL

School

Assume you are negotiating to sell a commercial building and the other party asks whether you have another offer.

(You DO NOT)

What would the three schools recommend?

The Ethical Schools in Action!

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What would THEY do?

SCHOOL

SchoolBluff! (LIE)

Lie about alternatives.

Taking into consideration:

1.Could I easily be found out?2.Can the bluf help me leverage?

Maybe lie about…something else

Truth Power!

Use facts!

Not prone to mislead!

Sophisticated!

DeceptiveBlocking Techniques

5 Techniques

1. Out of Bounds!2. Ans. Dif. Q.3. Dodge Q.4. Ans. Own Q.5. Change subject

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BLOCK!

Preserve leverage (without being deceptive) Poker Players tend to like more leverage.

Preserve relationships and reputation.

Pragmatics discourage this if if lie may come back to haunt you.

What could ANYONE do?

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SCHOOL

Which school do YOU belong to?

School

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Thank you for your attention!