• Definition• Successful negotiation skills• The advantages and disadvantages of

negotiation

Content

Definition

- Negotiation: a dialogue : people, parties..- Occur: + business, governments, nations… + marriage, divorce, parenting….

Why negotiate?

Stages1. Preparation2. Discussion3. Clarifying Goals4. Negotiate toward a

Win – win outcome5. Agreement6. Implementing a course

of Action

Example: an employer and employee contract negotiation

Emotional control

Verbal communication

communicate clearly and effectively to the other side during the negotiation

preparation-determining goals,areas for trade and

alternatives to the stated goals

• Communication skillsGroup members share their thoughts, ideas, and feelings, is a must for successful group work. • Skills for a healthy group climate• Skills for an effective group process

Problem solving may include mathematical or systematic operations and can be a gauge

 of an individual's critical thinking skills.

Effective negotiators have the interpersonal skills to maintain a good working relationship with those involved in the negotiation

Ethics and Reliability

The negotiator must have the skills

to execute on his promises after

bargaining ends.

Advantage of negotiation

- Like any method of dispute resolution, negotiation cannot

guarantee that a party will be successful.

- Negotiation is a voluntary process.

- There is no need for recourse to a third-party

neutral.

Advantage of negotiation

- Unlike the outcomes of certain

adjudicative processes.

- Opting for negotiation instead of litigation may be less expensive for

the parties and may reduce delays.

Disadvantage of negotiation

A successful negotiation requires each party to

have a clear understanding of its

negotiating mandate.

The negotiation process cannot guarantee the good faith or trustworthiness of

any of the parties.

Disadvantage of negotiation

• Negotiations may preserve and in some cases even enhance the relationship between the parties once an agreement has been reached between them.