Naylor AAASP 2001 Technology and Consulting
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Transcript of Naylor AAASP 2001 Technology and Consulting
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The Accidental Surfer:Learning to Swim On-Line
Adam H. NaylorBoston University
AAASP 2001 – Orlando, FL
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Questions to ConsiderWhat role does technology play in your practice?How can technology enhance the quality of services you provide?What are the limits to using technology for consulting/counseling?What are the ethical concerns associated with technology and counseling?
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Basic Professional RolesCounselor / Educator to AthletesCounselor / Educator to CoachesEducational Contributor to Websites
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Realities…Sport at its highest level is globalAthletes striving to “make it” in their sport, 1) benefit greatly from sport psych support, 2) are fortunate to “break-even” financially, 3) must compete whenever and wherever opportunities ariseCoaches like a sounding boardInternet is often accessible where major sporting events are played
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In the beginning…Cases for Study
A coach e-mails thoughts and concerns from the roadA top, international junior seeks to develop her mental approach to the game, lives in Atlanta, but has a strong relationship with the AcademyA young, Eastern European professional is referred and must be on tour in 2-weeks
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Initial ConcernsLoss of the Human Element /
Relationship BuildingEthical
LogisticalAdherence / Compliance
Intervention Effectiveness
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Helping a Coach Coach
Provided a forum for a coach’s stream of consciousnessGave structure/framework to his thoughtsProvide suggestions when appropriate
Familiarity through being part of a developmental team for 4-months
Current consult began over e-mail and was limited to e-mail
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Distance Education
Relationship built by association and during phone timeEducated via e-mail on competitiveness/concentration/learning
Referred by Academy coachLimited face to face time
1 match observation1/2 hour introduction / initial interview
1 phone consult and at least 1 e-mail “dialogue” per weekPhone debrief following 2-months of matches
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Taking on the World
Helped develop better emotional managementCounseled through professional successes and struggles
Training/competing at AcademyOpportunity to observe him in 2 Satellite
tournamentsIntensive 2-week counseling/skill developmentCounseling and skill maintenance via e-mail for 4-
months of competition
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Individual Differences on the Web
Availability of E-mail
Embracing of E-mail
Coach High High
Junior Female
High Low/Moderate
Professional Male
Moderate High
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ReflectionsWithout developing a strong relationship, the quality and your understanding of e-mails is limitedBe aware of logistical roadblocksBe aware of athlete’s abilities to express self verballyBe aware/prepared for cultural and language differencesBe flexible and creative
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Further ThoughtsAvoid taking a technology based approach to consulting because it is “easy”
There are costs to the counseling relationshipConsider how you use the internet in your everyday work
Do you want a client e-mailing you regularly?How are your e-mails interpreted by clients?How will you respond to “Dr.Phil” questions via e-mail?